Casa Dei Fiori B&b

Close to the city centre (15 minutes on foot)

Despite the information that the luggage storage is possible, we weren't able to store our luggage on the day of our arrival. We couldn't enter the building at 11 a.m. and the owner didn't answer the phone. The rooms are also located above a car repair shop which causes a bad smell and noise. Moreover the information that the rooms are with garden views is a total bull becasue our view was the view of the parking in front of the car repair. Moreover, the hob in the kitchen didn't work and we had to buy our own lighter in order to use it. The lack of air condition was also really unpleasant.

Thank God we only stayed one night. It has on-site secure parking. Great location for Bergamo.

My daughter got trapped in a bathroom at 1am due to an archaic lock. I called the host and the owner but nobody came to help. After half an hour and telling them they gave me no choice I had to break the door. Despite the heat and humidity there wasn't even a single fan provided. The bath was too filthy to consider using. Noise of heavy machinery from building works directly opposite woke us up at 7am. Strong smell of petrol from garage directly below. Bins in dining area hadn't been emptied before our arrival, significantly the food bin. Utensils drawer had a used but unwashed cheese grater in it. We left without anybody getting back in touch with us, never mind an apology.