Park Inn by Radisson Berlin Alexanderplatz

Location

The staff acts in the hotel as a workplace and not a place where people come to relax

Great location but will nickel and dime you

Stay on an upper floor for a great view of the city.

Arrived early on our first night and even though we were staying 2 nights, charged 2 euros per bag until our room was ready. 8 euros total. Also the internet was not included in the price.

The location in combination with a room with view

The price of the WiFi use is crazy!

Needs Work

Location is great, price was fair, view was good and bed was pretty comfortable.

Room setup is kinda funky... The shower is open to the room with clear glass doors all around which would be a bit awkward depending who you're traveling with. There's a curtain to divide the room but it still weird... Cleaning is sub-par. Bleach stains on the floor never look good. Sink wasn't draining which was an easy fix for us but the faucet was hanging on like a loose tooth. Overall the room we had needs a good once-over. That was one of 1000+ rooms available so that might be different than many others.

I wasn't a concern of theirs

It didn't take me long to figure out that customer service was not a main priority. I had to ask to have my air conditioner checked three times before they moved me to a different room. It was clearly an inconvenience 2 the customer service desk to do this. They also had me pack up all of my things and bring everything all the way down 28 floors before they would tell me where my new room would be. It would have taken a lot less time just to know and put my things on a cart and go directly to the room I was being transferred to. They did not say sorry for the inconvenience or anything. I even checked out a day early and they didn't even say anything about it. It was almost like, they looked at my situation as though it was my problem and why should they do anything for me?

The fact that the staff did not care. The hotel is completely surrounded buy a square that smells like garbage and urine. There were protesters and police officers everywhere. Until late at night I could hear chanting over and over about Middle East War.

Awesome location with perfect view which I do not regret I requested. Good room with perfect design and huge window.

1) Slight wind from under the door. 2) Some sound from probably disco bar or something late at night. 3) No free WiFi internet even in the hall!!! 4) No space in fridge for our own food. It was stuffed with their expensive mini-bar stuff.

Good location and good breakfast

Excellent central location. Room well-laid out,warm,comfortable, very clean, nice hot shower. Stunning view! Plenty of choice at breakfast.

Queues to check in. Very loud music outside hotel which started about 22.00 and was still going strong at 2.30, when I finally fell asleep. Coffee cold at breakfast, as they put it in pots which were then left on the table throughout breakfast service.

Great location and tidy rooms.

Panorama terace was not worth the hype.