Bethlehem hotellia

Plussat: The area. Bethlehem.

Miinukset: Had confirmation for a King Roll in Shower. Were given a Queen bathtub. Husband paralyzed in wheelchair could not take shower.

Plussat: Loved the charm and character of this old hotel. The room was lovely and spacious. The bathroom was very small but clean and updated. We dined in the dining room for dinner and breakfast which was wonderful. Used the small gym for a quick work out which was more than adequate. I would definitely return to this hotel if I needed to be in the area.

Plussat: Old world charm

Plussat: Location to shops and restaurants

Miinukset: The service in hotel was extremely slow at mealtimes, at dinner our meat was overdone but we didn’t complain. We were hungry and it was late !

Plussat: This is a comfortable hotel in the middle of the Moravian district of Bethlehem. Nice shops, walking distance to many attractions. Don't overlook the ice cream in the gift shop! We'll be back.

Miinukset: Fitness center should be upgraded

Plussat: Walking distance to good restaurants and historical buildings. Bed was very comfortable. Staff was friendly.

Miinukset: Room was very small for the price. I spent less for a NYC hotel at the same quality

Plussat: Old world charm and bellhops

Miinukset: Room was a little small and couldn't open the bathroom door totally. Also the electric socket in bathroom wasn't working

Plussat: Everything. Classy, clean and a great value. Top shelf place, in the middle of a quant little town.

Plussat: Absolutely beautiful hotel and conveniently located.

Miinukset: No I just wish I had more time to explore. I was up for a family loss so it a quick trip.

Plussat: Everything. Location, hotel staff, rooms, history. Christmas displays.

Miinukset: Everything was excellent. Hotel accommodations, the staff. Location.

Plussat: Very nice facility with good off-street parking (important in the city). Our room was very spacious and tastefully decorated. The bed was super comfortable and they accommodated my need for non-feather pillows.

Miinukset: They were not quite able to handle the breakfast crowd, though when we were finally served breakfast was delicious. There was also seemed to be no way to either get cash or add an amount to our bill so we could leave a tip for the chambermaid. Admittedly I contributed to the problem by not carrying enough cash.

Plussat: Warm welcome, friendly innkeeper ,comfortable room, delicious breakfast and cookies

Miinukset: Was hoping we could walk out door to visit Town & Lehigh campus... but busy road and Car seemed necessary to go anywhere... The inn was lovely and we had a wonderful stay.

Plussat: Amazing character/decor... wonderful made to order breakfast... SUCH CHARM HERE!!! Every room is decorated uniquely AND it also is clean/new looking if that makes sense. It was simply amazing and we only stayed one night. Will definitely stay again!!!

Miinukset: No

Plussat: Breakfast was custom cooked to order and the staff was exceptional. I will be going back and bringing friends.

Plussat: The Mansion was in a convenient location........walking distance to restaurants and not too far from historical sites.

Miinukset: There was nothing not to like!

Plussat: Lovely property and room accommodations. Only able to stay one weekend. Nice full breakfast each morning :)

Miinukset: Aside from having to leave early the 2nd morning to take family to the airport, nothing disliked, all was great.

Plussat: Blueberry pancakes were incredible. The room was over the top in comfort.

Miinukset: Bed was a little too soft and the shower a bit cramped. But seriously, that’s if I’m being nit picky. This place was amazing!

Plussat: Clean and comfortable

Plussat: Over all experience was good

Miinukset: I'm handicapped, you only have 4 handicapped parking spots but 25 empty spots for your elite cub members. While I have to walk what seemed like a 1/4 mile from my car being handicapped. Mentioned it to the manager with no response. This shouldn't be. Because of this will get a poor review on yelp.

Plussat: Location

Miinukset: Bath tub backed up 2x during night. They sent security to check and he cleaned up but did not sanitize the bath tub. Fortunately, my wife brought along Clorox sanitary wipes and we sanitized the bath tub before we would shower.

Plussat: The room and staff were fine. The breakfast could be improved.

Miinukset: The breakfast.

Plussat: Everything was great.

Miinukset: no, everything was great.

Plussat: The hotel and room was phenomenal. From the size, to the amenities, and everything in between. The comfort level was amazing and the fireplace made it that much more cozy. Also having a kitchen and fulltime refrigerator in the bedroom was a huge plus especially with two kids. The breakfast buffet in the morning was very nice and good as well. My girls loved swimming in the pool and being able to go to the store for a small snack. Highly highly recommend this hotel to anyone with kids and looking for a place to stay or just looking for a getaway.

Miinukset: That I had to leave so soon. Everything at this hotel was amazing. I had no issues with anything at all.

Plussat: Clean, roomy, plenty of parking space and good breakfast

Miinukset: N/A

Plussat: Clean and comfortable. Great breakfast.

Plussat: Quite good.The scrambled eggs and oatmeal.

Miinukset: Very pleased.

Plussat: breakfast very good

Plussat: It was very clean and in good condition. Good location for our needs

Miinukset: Water in the shower was luke warm. Worse was that I received no reaction from the front desk when I told them as we checked out.

Plussat: The pool, the room, the proximity to my daily class, friendly front desk

Miinukset: Disappearing laundry change multiple times.

Plussat: I don't know I guess the lobby was nice I never made it passed that

Miinukset: That the dog I brought was not allowed in the hotel even though when I boomed it I was told dogs were fine to have

Plussat: It was easy to arrive at from the highway and was quiet. We requested an ADA compliant room and that is what we had when we arrived.

Miinukset: When we arrived in our room, it was obvious that the floor had not been cleaned/swept. We called the front desk and someone was at our room within 10 minutes to vacuum the carpet.

Plussat: Friendliness of staff

Miinukset: No

Plussat: Everything

Miinukset: Nothing

Plussat: The front desk staff was exceptional. Clean rooms, nice location

Plussat: The bed was comfy after a long day out and about. The jacuzzi and pool were super clean and made the stay worthwhile.

Miinukset: We found, and I’m not exaggerating, 13 spiders, over the course of 3 nights. The first one wasn’t a big deal. Just picked it up and took it outside. The second and third we treated like the first, but it was three back to back spiders in one night. Then, the other ten just started appearing. We just started flushing them. They were in the bed/on the pillows, in the bathroom/on the towels, and on the walls. It was a lot. Additionally, I booked the room for 3 nights for $271. I knew I’d have to budget for incidentals, but there was no reason for me to be charged $87 before I got there, $271, and an additional $200? Luckily, I got the $200 back for incidentals, but the lady at the counter said it was a $30 incidental fee per night. But like, you charged me $200, not $90? This wasn’t my first run in with this problem at a Holiday Express, so I guess I just need to look at other hotels. Housekeeping comes around near 11am. Totally understandable, most people are up at that time. We were. But we weren’t ready to leave yet. My boyfriend hopped in the shower and I forgot to put the do not disturb sign up. Housekeeping came but I didn’t hear them knocking, and we had the door locked at the top but not dead bolted. I heard someone try to open the door, and just thought, oh, they’ll see that it’s locked and will come back later. Wrong. They kept trying to push the door open. I eventually just had to go to the door and say that we weren’t ready yet and that it was locked. Kinda odd. I feel like I should also mention that at 1am, we had people running up and down the hallway and screaming and singing. We were both exhausted and just wanted to sleep. I went to go ask them to please quiet down, but then it hit me. The SMELL of weed was so strong I got a headache. I tried to wait it out but eventually I went down to the front desk to see if someone could call their room and ask them to be a little quieter. I had to run out to the car to get ibuprofen at this point...

Plussat: The staff was amazing!

Miinukset: The location

Plussat: Welcoming staff, comfortable stay.

Plussat: All good

Miinukset: Pillows

Plussat: Couldn't stay they don't take cash and would not help me. I didn't know they didn't take cash

Miinukset: I don't like the hotel at all and it was late night I was tried but I ended up staying at the Hilton garden

Plussat: I loved everything about this hotel!! The room was immaculate and very modern and comfortable. The staff was friendly and helpful, and the breakfast was plentiful, varied, and delicious!!!

Miinukset: There was NOTHING I didn't like. I've stayed at the Sands in Bethlehem on numerous occasions---and the Holiday Inn Express room was three times as nice at one third the price!! I'll always stay at the Holiday Inn Express on my future trips to Bethlehem.

Plussat: breakfast was good.location very good,

Miinukset: nothing.

Plussat: There was a lovely self serve breakfast available, even for the late riser. Plenty of choices and space to accommodate single people or groups, Great location close to many things.

Plussat: it was good

Miinukset: everything was perfect.

Plussat: Didn't have the breakfast.

Miinukset: Better explanation of the "free" parking procedure across the street! Cost me $4:00 the first day!

Plussat: The location was perfect for exploring downtown. Hotel staff was very friendly, including the folks working hard during breakfast. Also, my kids loved the pool!

Plussat: Great staff all around from the "Barkeeper" to the front desk staff. Wait...they were one and the same! I very much enjoyed our stay. Would go back again.

Plussat: Met up with friends staying at the hotel, and staff made sure we were on the same floor. Breakfast was very good with a wide variety of choices. The hotel is located close to the places we wanted to see. Shuttle service was exceptional.

Plussat: New Fresh Large rooms! The Fee breakfast was of surprisingly substantial quality foods

Plussat: Room was very spacious and clean.

Miinukset: The shower was a little small but not impossible. Also the breakfast was a little lackluster. Breakfast could use an upgrade.

Plussat: Everything

Miinukset: No

Plussat: Animal Planet, which is hard to find, and Atmosphere TV, which shows the world's best viral videos including amazing athletes with energizing music. I felt so good and had a ton of energy just watching these. Comfortable, parking was close, great heat.

Miinukset: One pillow on the sofa had a lot of hair, the sink was outside the bathroom, and no complimentary water.

Plussat: Location, it’s always a pleasure staying at this property. The staff, cleanliness, and the overall attitude made it a nice stay!

Miinukset: The indoor pool could be warmer lol!

Plussat: I like everything I came for Bethlehem Bethlehem Christmas and this location was perfect to walk around and be part of festivities.

Plussat: The people were so nice and beds were the best so far in any of my travels

Plussat: Bed comfortable room very clean

Miinukset: Ac or heat was noisy but not bad

Plussat: The hotel met our requirements and the staff was very helpful

Miinukset: The hotel was listed as located in Bethlehem but actually is located in Easton, Lehigh Valley. We had to do extra driving from our event to the hotel because of the location designation.

Plussat: Everything was very up to date

Miinukset: The set up of the room was a little awkward the way the television was faced towards the bed.

Plussat: I had a great time

Plussat: Exceptional staff.

Plussat: Friendly staff, modern rooms

Plussat: Great hotel, great location, really nice room

Miinukset: Nope

Plussat: Elegant, geared for business travelers. Very clean. Good staff and service.

Miinukset: No free coffee in lobby. Location is in an area that is desolate on weekends, in a business park. Nothing around but one restaurant. Expensive, mediocre looking breakfast buffet.

Plussat: Everything and everyone.

Miinukset: No complimentary breakfast.

Plussat: Convenience of location, staff super friendly and helpful to the location, cleanliness of rooms and ease of navigation from its location. breakfast wasnt all that but was sufficient.

Miinukset: Nothing..

Miinukset: Absence of free 24-hr coffee,tea bags and hot water in lobby because of presence of "Bistro" bar/snack facility near lobby.Such an upscale place should not do this, when lower-tier places all offer lobby coffee,tea bags and hot water 24/7

Plussat: Good clean hotel with a free breakfast. Good location to get into Bethlehem.

Miinukset: Hotel located next to a major highway so lots of road noise. However, it didn’t keep me from sleeping.

Plussat: Clean room smell good perfect condition

Miinukset: There was nothing wrong perfect clean

Plussat: Enjoyed staying at Residence Inn during the Hollidays very comfortable quiet suites... with everything you need...Nice staff ....Easy acess to main highways...

Miinukset: I liked everything

Plussat: Staff accommodating polite friendly

Miinukset: Bed was too soft and bouncy

Plussat: Excellent service and Great room!

Miinukset: Staff were all very Welcoming and Pleasant.

Plussat: The bed was not as big as I was expecting for a king size and it wasn't very comfortable. Hard

Plussat: Clean, spacious rooms, well apportioned, good breakfast. Possibly the friendliest staff I have ever encountered while not on a cruise. We really enjoyed our stay while attending a Moravian College football game. Plenty of great places to eat within a 5 mile radius. Definitely recommend for a weekend stay or longer

Miinukset: Nothing-this Inn is close to perfect

Plussat: Easy, friendly check in. Clean, large suite room. Quiet and comfortable

Plussat: I liked that I can take my dog, & the bed & room was very comfortable. Staff very pleasant. Will be back!

Plussat: Very convenient to have refrigerator & microwave in the room. Good breakfast included in the room rate.

Plussat: The staff was very friendly and provided good information

Miinukset: Rooms were not as clean as I had hoped for

Plussat: They had evening activities and a restaurant onsite.

Miinukset: Nope

Plussat: Staff very friendly and helpful with knowledge of the area

Miinukset: Property is in need of upgrade. Looking tired

Plussat: Friendly, accomodating service by the entire staff. Enjoyed the breakfast included in room price.

Miinukset: Facility (rooms) - especially bathrooms need to be upgraded.. Everything else was good for the price.

Plussat: Good location and amenities for the price point.

Miinukset: Music form the restaurant/bar was too loud and continued until late. The hotel is not very soundproof so I could hear it on the third floor.

Plussat: The location was wonderful. We went to a show and had dinner at Wind Gap which was right down the street. The next day we shopped at the Moravian Book Store. So convenient.

Plussat: Location to airport was my priority but when I saw the hotel and my room, I was wishing I could stay for a week instead of an night. Staff was great.

Miinukset: I looked forward to the buffet breakfast but needed to have the shuttle service at 5 am. Breakfast starts at 6. The light, complimentary bag meal was appreciated, and a good substitute, but a voucher for a hot meal at the airport would’ve been grea

Plussat: good breakfast, good lounge and food and drink. good entertainment.

Plussat: Well, it was clean. Bed was comfy enough. Breakfast a little better than average. The staff were competent and friendly enough.

Miinukset: Farther off the highway than I expected and on a busy street. Traffic sounds penetrated the room (I was on the fourth floor). The biggest complaint I have is that the heater was like having a truck in the room. It would start up and gradually gain volume until it nearly rattled the window. I had to shut it off to be able to sleep.

Plussat: Location and shuttle

Miinukset: Rooms could have been cleaber

Plussat: Good to be close to Lehigh.

Miinukset: So noisy - between drunk people in the halls late and kids running early, I got very little sleep.

Plussat: Clean, friendly staff as loved the social they had going on

Miinukset: No

Plussat: Excellent value. Exceeded my expectations. I will stay there on my return trip!

Plussat: The suite was very spacious, clean, and well worth the cost!! The beds were really comfortable, and it was great to have a separate living room area, too. The breakfast was very good, and it was nice to have several good take-out options within walking distance. The shower was fantastic!! The couch was comfortable. The suite was so nice that it was really fun to just relax together and not go anywhere!!

Miinukset: It's minor, but other hotels we've stayed at have had baked cookies available later in the day. Our suite was really far away from the elevator, and we had to either walk a far distance if we wanted to stay inside to get to the pool or go outside to get to the pool area. Again, a minor issue.

Plussat: We had a pull-out sofa bed in one room, and a large, queen-sized bed in another room. So we had plenty of space! We also liked the full-sized refrigerator and freezer, the two TVs, the silverware and plates, and the stove and oven. And we enjoyed an included, very tasty, hot breakfast every morning! On our one weeknight during the Monday-Thursday nights free dinner reception, we enjoyed tasty, flat-crusted, authentic Italian pizza, and other good foods.

Miinukset: Under their policy, we turned over my credit card at check-in, so that our greeters could authorize a little more than the nearly $1,200 cost for our entire stay! So I felt uncomfortable having so much already reserved on my credit card, BEFORE we even checked out!

Plussat: All amenties included including kitchen, pool and breakfast. Nice and professional staff, clean rooms, comfortable bed.

Miinukset: No.

Plussat: We went here after jumping ship from another hotel which was gross. This was like Shangri-la in comparison. We got upgraded to a suite. Gorgeous. Big comfy deluxe bed, very nice kitchenette. My sister even said the pullout couch was comfy (I don't know how that's possible but she was happy). I loved this place and wished I could have done more there than sleep and leave. It was paradise compared to the hotel we left.

Plussat: Nice stay and room decor. Great staff

Miinukset: No

Plussat: Comfortable mattress, suite had a good pull out bed, mini kitchen, nice coffe/tea assortment, room was very clean and new.

Miinukset: Breakfast was average. Lighting in bathroom/shower was dark.

Plussat: Service was great my entire family enjoyed our stay. Staff members were very friendly and kind. Very welcoming. Breakfast was very good. Pool and spa area was very clean. Awesome service overall.

Miinukset: poorly lit and dirty room with dated carpet

Miinukset: My daughter booked a reservation. And when she get there, because she was under 21. You said she needed an adult. So when I got there you canceled her reservation. Not very nice cause I booked two rooms. After you canceled. I booked it with the hotel.

Miinukset: Other than the smoke alarm going off after I go ty out of shower, fine. Thing is, it's apparently been a problem because the front desk was well aware because th ed y had a simple and quick answer...dont open room door and turn on fans. Seems like it should be fixed.

Plussat: Great location. Modern and well appointed.

Miinukset: no

Plussat: it was nice to have the convenience store and starbucks in the hotel

Miinukset: All was good at check in. later that evening, bus loads for college students checked in for a sporting event. Shortly after that another bus load of younger children checked in for a baseball tournament. These groups monopolized all the common area in the hotel. They settled themselves in the lobby to watch a sporting event on TV, order pizzas and parents rolled in coolers of adult beverages for themselves. The office chairs from the business center were moved closer to the TV and used as carnival rides spinning by the little league team. For both nights that we were there, we were unable to utilize the lobby, pool or business center. Myself and my guests were sitting by the fire pit enjoying a glass of wine, when the kids from the lobby were throwing candy from the lobby door into the fire (skittles). The elevator floor was soaking wet as was the carpet on the second floor outside our room. That was due to an ice fight the boys were having. All this was reported to the desk but we were told there wasn't much they could do since the teams were registered guest like ourselves. The indoor pool was crowded with towels all over the floor and the water was very cold! I understand the need for teams to travel to their events. However, their stay should not impact all the other guests. They had multiple rooms so a better solution would have been children in one room for their TV viewing while parents could congregate in another. Also, the first night we stayed, our air conditioning broke in the middle of the night. Maintenance could not fix it. Therefore, we had to change rooms but could not do so until 12:00 pm the next day after others checked out and housekeeping cleaned the room. This delayed our Saturday plans. We ended up having to leave for our plans before seeing the new room. We were moved to another room. This time with a balcony. The balcony was dirty and covered in cigarette butts.

Plussat: Staff friendly rooms clean and all good 2nd time I have stayed and will use again

Miinukset: It was all fine

Plussat: The rooms were very clean, beds were comfortable.

Miinukset: the check in and check out process seemed to take a lot of time. I felt like both people were typing a lot just to check us in and out.

Plussat: Seems like to was remodeled recently.

Miinukset: Hotel Ran out and didn't have hot water. No apologies, accommodations or anything. Would not stay there.

Plussat: Super friendly staff. Very helpful and always greeted you with a hello and a smile. They went above and beyond to make sure they stay was as great as could be. Newly updated rooms that are very clean. The entire place is taken care of. Maintenance staff was great. Any issues, they take care of it promptly.

Plussat: Front desk was exceptionally friendly and went out of her way to accommodate us, with a balcony. Guest laundry was nice, reasonable price, and convenient location. Thank you

Plussat: Comfortable bed

Miinukset: N/a

Plussat: the food was fantastic

Miinukset: bar closes early

Plussat: Clean and quiet

Miinukset: No extra pillows were available

Plussat: Easy to get to

Miinukset: No

Plussat: The facility was clean and so were the rooms. The beds and pillows were comfortable. The front desk lady was awesome to my granddaughter. There is a Starbucks in the lobby.

Miinukset: Nothing

Plussat: Breakfast was really good. Thanks.

Miinukset: The coffee machine in the room was dirty at the water filling part.

Plussat: The staff was warm.and welcoming when we arrived late and tired. The room was clean and the.breakfast was good and. plentiful. Lots of seating.

Plussat: Breakfast was good.

Miinukset: The bathroom is in need of renovation. The tub/shower had mold starting to form. Bathroom fan did not shut off. A/C - heat unit needs to be replaced, all the pillows were too firm. This room is not worth $200 + per night. I have stayed in far better maintained HI Expresses.

Plussat: The staff was very friendly and professional

Plussat: The beds, the wheelchair accessible room, everything!!

Miinukset: The ac unit either had to be turned off, or it ran all night kind of loudly. Small problem, though :-)

Plussat: My son enjoyed the breakfast & I like the coffee. The bed was clean and comfortable.

Miinukset: The hotel was very out dated & had a bad odor. I didn't feel like it was clean enough to give my kids a bath. Instead, I went to a family members house close by to clean them up. The bed was clean but I wasn't impressed with this location.

Plussat: It was right next to A restaurant with a bar

Miinukset: There was nothing I didn’t like

Miinukset: No indoor pool or whirlpool

Plussat: Nice, soft beds. Clean rooms and bathroom.

Miinukset: No.

Plussat: I cannot think of anything I didn't like! The room was spacious, the beds comfortable, and the handicap bathroom large enough to accommodate my wheelchair. This hotel was absolutely amazing!

Plussat: Everything was nice.

Miinukset: Only gripe is the breakfast buffet was sub par.

Plussat: The staff were freindly

Miinukset: Very dirty and old carpets and walls. Did not change the bedsheets with check-in and have to ask for new sheets to change ourself

Plussat: The room was incredibly small! Barely enough room for me and my friend Suit cases. But the smell was the worst! It had a weird? body odor smell, from the Moment we checked in. The room appeared To be clean, but had a very horrible smell. Internet kept dying out. The bed was like Sleeping on a rock, definitely one of the Worst beds I ever slept on. The mini refrigerator Was not working. And the shower water Wound not go down! Overall this place was A mess. I should have asked for another Room. But I was to busy. Anyway, not a place For enjoyment. This is more of a business Type motel.

Miinukset: 1. Smelly room. (Bad odor) 2. Hard as a rock bed 3. Incredibly small room 4. Shower water wouldn’t go down the drain 5. Internet kept dying out 6. Stains on the walls 7. Breakfast ends at 9 am 8. Mini refrigerator didn’t work

Plussat: Free breakfast. Proximity to where I needed to be

Miinukset: Ac unit leaked water all over carpet. Switched rooms and it leaked there also

Plussat: Clean and Convenient

Plussat: Everything! We checked in late that evening, the front desk clerk was very nice and helpful. The front lobby to our room was very well kept and clean. The rooms were comfortable and the beds were SO comfortable! The breakfast was outstanding as well as the kitchen staff!!! We definitely will be staying there again!!

Miinukset: Nothing! We thought everything was exceptional.

Plussat: Immaculate room, nice furniture, especially mobile computer desk.

Plussat: Modern and nicely decorated, 24/hour coffee in lobby, great location.

Miinukset: No

Plussat: The breakfast offerings were good

Miinukset: The car noise outside was loud, the windows did not keep out the noise. The people upstairs we could hear walking accross the floor.

Plussat: Everything was perfect

Plussat: The beds were very comfortable and staff was very friendly.

Miinukset: The only complaint I have is that they should have more options for breakfast.

Plussat: Good

Miinukset: For one night stay,no complained

Plussat: Comfortable bed and good breakfast.

Plussat: Clean room and extra comfy bed

Miinukset: Pool and hot tub were out of service. The air condition in the hall way was broke.. thermostat says set at 67 but was 78.

Plussat: Spacious room, quick check in & friendly staff.

Miinukset: no

Plussat: The staff upgraded our room to the executive suite. It was opulent & stunning.

Miinukset: Our only complaint was the room service. They did not deliver our complete order & would not credit us for their error,

Plussat: Everything was great!

Miinukset: Continental breakfast would of been nice! But

Plussat: Location and rooms were clean

Plussat: I liked the beds they were very comfortable also liked the shopping experience . The conveinence of the Casino being right there.

Miinukset: The pricing was a little high

Plussat: Good atmosphere. The surroundings which includes the remains of Bethlehem Steel.

Miinukset: The room didn't have a microwave, some of the furniture had alot of wear on it. (chips&sacratches) The cable/direct tv was only fair. For a four star hotel and price Iexpected at least a microwave in the room.

Plussat: The hotel room was beautiful. The bed was very comfortable. It was a bit strange when you first lay down because it is so soft. But it hugs you like zero gravity. Once you settle in after a few seconds it’s like sleeping ona cloud.

Miinukset: No loved it.

Plussat: Location

Miinukset: They did not provide me the room I reserved. They did not tell me at check-in my reserved room (2 queen size beds) was not available. Instead gave me handicap accessible room with 2 full beds. No upgrade was offered Sought a credit. Initially, only offered $50 off bill stating that was the best that can be done. I demanded $100 and to see management. At that point, my request was honored though I was warned it was a 1 time accommodation.

Plussat: The room was clean and comfortable; however breakfast should be included for that 2days stay of over $400. We enjoyed the peace and quiet though.

Miinukset: Close to the casino, restaurants and outlets.

Plussat: Nice spacious room.

Miinukset: No

Plussat: The room was clean and quiet casino layout was great .

Miinukset: Asked for a non smoking room. Upon check in they planned on giving me a smoking room. The check in person attempted to accommodate me by finding the last non smoking room in the place which was appreciated however it would be a handicap room the only difference was the shower or lack of shower glass. So I took it! Absolutely fantastic shower pressure btw! But the bathroom floor got flooded each shower I took. So I had to use all my towels to clean up the shower floor because I couldn't leave the flooded bathroom floor for the cleaning person. The other issue was the amount of smoke smell getting off the elevator to my room floor. There was less smokeing smell in the casino. I thought possibly someone may had been just on the floor smoking but never saw anyone anytime going to and from my room ever but always the overwhelming smell of smoke which never bothers me . I usually could care less. This was for some reason overwhelming for me. The first time in my life I said wow that's alot of smokey smell.

Plussat: The room was spacious and clean especially for being a smoking room

Plussat: It had a bed, shower and air considering

Miinukset: Everything else. Really sketchy at night, didn't feel safe, rooms look lungs they're from the 90's, could hear every foot step people made in the wooden building, no shampoo, the sign in area was not warm and welcoming either.

Plussat: Recliner in the room

Plussat: Big room

Miinukset: No

Plussat: Hotel location and parking were good.

Miinukset: Staff was only on duty from 7AM thru 11`PM. The room did not have a shower curtain, but by the time I realized that (11:30PM), the staff or housekeeping was unavailable. The refrigerator was inoperable so no ability to make ice or keep drinks cold.

Miinukset: Hopeless hotel

Plussat: The staff was exceptionally friendly and helpful.

Plussat: It was okay for 1 night

Miinukset: We arrived after our check in time and had to wait 20 plus minutes for the room to be cleaned and ready.You had to go to the front desk to ask for silverware why not have any in the room even if plastic in case you need for eating. Ironing board was broke

Plussat: It was great

Plussat: Everything was clean and quite. Front desk staff aren't usually there but when they're very friendly. nice place to stay.

Miinukset: front desk usually empty had to wait long to check in

Plussat: Location and cleanliness

Miinukset: Well the sheets and towels needs to be changed . It was washed to work and the bed I got appears to be a twin size instead of queen or king. Not sure I have ever experienced this.

Plussat: It was inexpensive

Miinukset: The non-smoking room smelled of smoke, kitchen with nothing not even a fork, television lower then the bed, so your feet are in the way. Floor of the elevator was gross. Fan in the bathroom sounded like it was coming apart. An hour after we check in while we are taking a nap before going out the front desk called to see if we liked the room.

Plussat: Nothing

Miinukset: Everything

Plussat: The staff is friendly and very pleasant. I would recommend the hotel to all my friends. Thank you for everything.

Plussat: Breakfast was good.

Miinukset: Manager was not friendly, no particularly helpful and did not make us feel welcome. Overall he had a poor attitude.

Plussat: The staff was very friendly and accommodating. Included breakfast was good and had a nice variety.

Miinukset: Non-smoking room clearly used to be a smoking room and stunk. Hair on shower floor. Description states memory foam mattresses. Our room had sprung mattresses in which you could feel every coil. Bathroom exhaust fan caked with dust.

Plussat: It was convenient to where I needed to go and close to major roadways. Beds are comfortable and the complimentary breakfast is quite nice and served early.

Miinukset: No elevator.

Miinukset: Very noisy

Plussat: Rooms were dirty Have picture if interested. Not enough towels

Plussat: Room was very comfortable and close to the front. Hallway was never noisy. Shower had hot water. Plenty of towels. Overall I would come back again.

Miinukset: Breakfast eggs tasted like cardboard . Breakfast syrup holder only had 1 tub in it and wasn't replaced although they had plenty of sugar free. Otherwise the breakfast was plentiful. This View is not the Comfort Inn which it had been in the past .

Plussat: clean, comfortable, close to place of business

Miinukset: smoking rooms are more worn and smelly, understandably so. If you want a nicer room and you smoke. go outside

Plussat: Great location, nice rooms. Had minor issues and they were taken care of quickly by maintenance staff.

Miinukset: Person on duty @ breakfast was very rude and unfriendly. If you said anything or made a request she just snapped at you. Apparently did not like what she had to do. Complained of being only one on duty. Not guests concern.

Miinukset: did not receive maid service. on a previous stay my corvette was hit in the parking lot which resulted in a $700 repair that I paid for.

Miinukset: Hallways smelled terrible. Bed uncomfortable. Asked for towels sent to our room and never got them.

Miinukset: The smell of the room and the Roaches

Plussat: The beds were comfortable. The location of the hotel was super convenient. It was near a Walmart, food stores, and many restaurants. When checking in the person at the desk was extremely nice.

Miinukset: The hallway smelled a bit moldy. There was no elevator (i understand it’s only 2 floors, but after a day out in the hot heat, climbing any stairs is the last thing I’d like to do). The toilet started to over flow after one person used it. I called downstairs and the person who answered didn’t offer to help or send someone, she offered me a plunger to do it on my own. I had to walk downstairs to get the plunger (which still had feces from a previous use on it) and plunge a toilet myself. I didn’t think that was my job at a hotel.