Hôtel Cosmopolitain

The hotel is well situated, just 5-10 minutes walk from the beach. The room was big, confortable, with a big bathroom.

When we arrived to the hotel the woman at reception desk gave us the key (room 38) and informed us very correctly. She told us taj the room was at the 3rd floor and we entered the elevator. We arrived the 3rd floor and looked for oir room but... couldn't find it. Tjere were rooms numbers from 30 to 37, but not the room nr 38. We went down to the reception desk requesting clarifications. The woman seemed confused, phoned someone and then we discovered that our room was outside the hotel, an independent room in the back of the hotel accesed just by the street. If I book a room in a hotel for almost 200 eur per night I expect to have a room within de hotel, not outside, sobyou can imagine our deception. We requested for a change but the hotel was full. Imagine that when you open the door you find a car parked just in front of the door at about 80 cm from the door (if at least it was my car... but it isn't, it's a public parking and you must pay for it for a limited time, and only if it's not ocupied). If you want to contact the reception desk you can't do it by phone because there is no phone in the room. You must get out from your room, walk 15 meters through the street and enter the hotel. You must also remember to lock the door with the key when you're inside the room, otherwise someone can enter it while you're inside. Late at night (let's say 2 a.m.) you can find a group of people stopped just in front of your room talking loudly, even shouting (probably drunk), and even traces of someones peepee. Apart of this, the room was confortable and quite big, with a big bathroom. It seems it was recently reformed, so recently that the bathroom door was not finished (instead of the lock there was the hole for it, and the door was still not painted). Anyway, we accepted (there was no remedy). Next morning we went for a walk (Biarritz is incredible), and went tonthe beach.