Bilbao hotellit lähellä Museo de Bellas Artes de Bilbao

Plussat: Excellent location if arriving on the ferry from UK, close to the main route from the port. 15 min walk into the old town, which is beautiful with the streets filled with bars and restaurants. The area has a real buzz to it. Only 25 mins, flat walk along the river to the Guggenheim , which is well worth a visit, stunning building with an interesting walk back through the city. First time in Bilbao, but certainly will not be our last. Modern Hotel with drinks and fruit in reception, large bedrooms with lots of toiletries.

Miinukset: I feel this hotel is mainly used for business and therefore the prices of certain things, ie. parking and breakfast, reflected this but we needed secure parking as it was the start of our trip. Walk back from the town is uphill most of the way and could be uncomfortable during the hottest months.

Plussat: Hyvä sijainti lyhyen kävelymatkan päässä vanhasta kaupungista. Iso hotelli, jossa parkkihalli. Olimme autolla liikkeella, joten parkkipaikka oli tärkeä meille. Ystävällinen henkilökunta ja hyvä aamiainen.

Miinukset: Äänieristys on todella huono. Äänet sekä käytävältä että naapurihuoneen keskustelut häiritsivät, erityisesti kello neljä aamulla.

Plussat: Wonderful staff, GREAT Breakfast

Plussat: Breakfast very good. Dinner at restaurant was mixed: good food, but my server both nights was terrible.

Miinukset: Location a bit removed from main part of town and amenities such as bars and restaurants. See previous answer re: dinner service.

Plussat: Hyvä ja monipuolinen aamiainen. Väljät huoneet ja todella iso sänky.

Plussat: Restaurant and breakfast was superb

Miinukset: Ac in room was poor

Plussat: Triple rooms were excellent, very large. Beds were super comfortable and quiet air con and black out curtains made for a great nights sleep. Staff were very friendly and hotel was spotless.

Plussat: Comfortable rooms. Sandra on reception was very helpful. Good breakfast

Miinukset: Some reception staff disinterested. The service at the hotel restaurant where we had dinner was terrible!

Plussat: I have been in many hotels in Bilbao because of work and I am sure Hotel Gran Bilbao is the one of the best in Bilbao. The staff is very nice, facilities very clean. Exceptional cuisine, huge selection for breakfast, tasty vines.

Miinukset: WI-FI conection is working very bad since 5-6pm

Plussat: Clean metropolitan business hotel. Has reasonably priced safe parking. Clean efficient hotel. Staff were very nice and helpful. We were given upgraded rooms - definitely exceeded our expectations there!

Miinukset: Large metropolitan hotel, any services were a commensurate price, so we ate in the town (as you would if not under time pressure). The location and view are not brilliant it is about 15 minutes walk down to city and 20 minutes walk back, much along main road. No real issue for us we liked it.

Plussat: Breakfast very good (although pricey). Location short walk from old town Huge room and bathroom (good when travelling with baby)

Miinukset: Staff were abrupt and rude on check in desk. Breakfast very good but other menus hit and miss

Plussat: Staff friendly and efficient ...

Miinukset: All a bit clean , clinical and soulless ..

Plussat: The room was very big and clean, the big shower was fantastic I would like to have the same in my house. We could sleep well even if all the city was celebrating a festival. Last but not least the parking was really huge for our van

Miinukset: Everything was fantastic

Plussat: Large, comfortable room. Great variety of food at breakfast. Handy for motorway and old part of city. Parking available under the hotel.

Plussat: Spacious hotel

Miinukset: Restaurant was very basic

Plussat: Huge room, super comfortable bed, 5 min walk to tram stop and -10min journey to Guggenheim

Plussat: The staff was friendly, room was clean and spacious.

Miinukset: An article of clothing was left behind and we contacted the hotel an hour after check out with the specific location of the garment, and they were not able to recover it. (No lost and found ect.)

Plussat: The breakfast is great and even it is relatively far from the city center, it is very easy to reach public transportation from it. No charges is invoiced in case of no-show when you book with "free cancelation" condition.

Plussat: Hotelli oli kaikin puolin hillityn moderni ja siisti. Huone oli todella iso ja hiljainen. Keskusta oli kävelymatkan päässä ja lähistöllä oli vanhan kaupungin alue ruokapaikkoineen. Hotellissa oli oma parkkihalli (n 10e/yö) ja aamiainen oli todella runsas (10e/hlö)

Plussat: The room was very spacious and comfortable. The choice of food at breakfast was very comprhensive and the staff very helpfull.

Miinukset: The waste bin in the bathroom was very small and hadnt been emptied. There was no other receptacle for waste.Travelling to the hotel by car from the City centre was a real nightmare.

Plussat: okay , staff spoke some English

Plussat: staff was okay

Miinukset: breakfast poor , but okay for Spanish ( Basc ) Standards

Plussat: Fabulous hotel. Huge modern bedroom and bathroom. Super buffet breakfast in wonderful breakfast room. I can't speak highly enough. Thr price was absurd, 52 euros for the room, 20 euros for two breakfasts and 11 euros to park in the basement. Obviously these prices reflect the current Spanish economy and tourism, as otherwise my 83 euro stay would have been three times the price. It's a five minute walk to lightrailway station which takes you to the Gug. We walked back to the hotel from the Gug - it took about half an hour including a walk through the old town.

Miinukset: Absolutely no complaints at all.

Plussat: Excellent location, friendly, helpful staff. Wonderful breakfast buffet. Beautiful interior.

Miinukset: Would have liked a view from the room.

Plussat: Location

Miinukset: Room smelly uncleaned bathroom needed renovation shower head blocked water used

Plussat: On a scale from 1 (lowest) to 10 (highest): Breakfast: 10 (huge choice, everything we tried was very tasty, perfect coffee and cappuccino) Staff: 9 (very friendly, most speak English reasonably)

Miinukset: On a scale from 1 (lowest) to 10 (highest): Restaurant: 4 (entrees far below expectation; salmon was the worst we ever had, this place is a disgrace for a 5-star hotel) Room: 7 (modern and well-appointed but bathroom safety needs attention)

Plussat: Very nice "old world " hotel in the heart of the city. Great location, close to everything.

Miinukset: Nothing.

Plussat: Room was spacious with a beautiful balcony

Miinukset: Shower could have been stronger and have better water temperature

Plussat: Breakfast was satisfactory apart from coffee which was tepid/cold. Tapas bar was appalling

Miinukset: Staff were correct but appeared to believe they were doing you a favour. No smiles, no greetings. Definitely not a friendly atmospere. i would have said something on checkout, but it was early in the morning and of course no one asked if i had enjoyed my stay.

Plussat: The staff went the extra mile to obtain us an extra night. The garage was well managed and room service timely and friendly

Miinukset: Nothing everything was professional and welcoming

Plussat: Excellent location, very friendly and helpful staff. We had a very quick stay and did not have the full experience of staying at the Carlton. The concierge was very friendly offered to hold our bags while we explored the city after check out

Plussat: Excellent location, very classic and clean hotel from the Moment you come in up to your room

Plussat: Good location very spacious high ceiling room classic decoration spacious bathroom very clean

Miinukset: Staff not very welcoming or friendly not vey forthcoming or helpful .When we checked out we were not asked if we enjoyed our stay. Very disappointing when Spanish people are so friendly.

Plussat: Our room was excellent. The location was great for what we wanted to do

Plussat: Erinomainen sijainti

Plussat: Good room size, good room amenities. Great bathroom products. Friendly staff great breakfast brunch in the lobby bar.

Miinukset: Terrible pillows

Plussat: Siivoajille kiitos loistavasta palvelusta!

Plussat: Staff was extremely helpful! Our room had a nice hot shower, and great views. The rooftop bar was really the highlight. It was Sunday so that was just about the only thing open when we arrived. Later in the evening we could walk to restaurants very easily. Hotel is central and easy to find. Enjoyed it!

Miinukset: Our room had a desk next to the bed that was a tight squeeze, but fine for one night.

Plussat: Beautifully appointed hotel. The lobby staff and gentleman in charge of the luggage were excellent.

Miinukset: The room. Even though I made this booking early in the year we were given room 1109 on the 11th floor. This room is right beside the lifts. The air conditioning didn’t work and we couldn’t open the window as there is a great big (air conditioning?) pipe that is noisy beside the window. The room was small, no problem with that, very clean and had some nice touches but the constant clatter of the lifts was uncomfortable. This did stop late at night but started again early. This clatter is joined by that from floor 12 at 9am (I am assuming by renovations.). No warning was given of this. We rang down to reception when the air conditioning wasn’t working and the receptionist didn’t believe there was anything wrong with it. He hung up before I could explain further. The fan wasn’t working. As we were ready to go to sleep it was too late to get changed, go down 11 floors and try to explain in person. Granted my Spanish is limited.

Plussat: Roof top bar was cool as were the free on-alcoholic drinks.

Miinukset: Breakfast too expensive. Some staff could have been friendlier.

Plussat: Great location

Plussat: Beds are super comfy and bathroom had everything we wanted. Rooms are luxurious.

Miinukset: Cant change the audio language on TVs to english.

Plussat: Location. Help with maps and suggestions.

Miinukset: Our specialty neck pillow was accidentally sent to the laundry and lost. Our fault for leaving on the bed but there didn't seem to be much motivation to recover it from the laundry service. We even left a number on Spain but didn't receive a call back.

Plussat: Everything was perfect! We enjoyed the big window sitting area. Excellent value for money!

Plussat: So dog friendly. Beautiful roof top bar, so so comfy. Excellent

Miinukset: Nothing !!

Plussat: Great rooms. Great staff.

Plussat: The front desk service by Sara was impressive. The room very spacious and clean.

Plussat: Aamiainen oli oikein hyvä ja vuode oli myös hyvä.Ilmastointi toimi.

Plussat: Large room( you could do your Pilates in the middle)with large bed( super comfortable) and Bilbao( nice and people-friendly).

Miinukset: My window was facing other windows( some kind of inner court)..and a terase...

Plussat: we managed to get a secure parking spot

Plussat: Breakfast very good. Not far from station, as required

Miinukset: Can't think of anything

Plussat: City centre location Modern interior

Miinukset: Charging for parking

Plussat: Clean surroundings and they served a good breakfast

Plussat: Size of room. Location. modern decor. Professional efficency staff.

Miinukset: Nothing

Plussat: The hotel is in a good location for travelling/walking around the city, for example, you can walk to the Guggenheim easily and the old town district. The room was exceptionally clean, comfortable bed, air con etc. Breakfast was reasonable, another time I might skip breakfast and get something outside. There is a small bar and a comfortable terrace area for a late evening drink.

Miinukset: The coffee from the coffee machine wasn't great and I do think a good coffee at breakfast is one of the pleasures of a hotel stay, so this was a bit disappointing. A decently powered hair dryer would also be a bonus.

Plussat: Excellent choice for breakfast with spacious dining area

Miinukset: Aamiainen hieman niukkA