Bilbao hotellit lähellä Museo de Bellas Artes de Bilbao

Plussat: The roof terrace was the best feature of the hotel!

Miinukset: The room itself was small and the shower was inadequate, not at all worthy of a 5 star hotel!

Plussat: Sijainnista lähellä Guggenheim -museota.

Miinukset: Hotellin parkkipaikka ja aamiainen oli ylihinnoiteltu.

Plussat: Fantastinen aamiainen ja näkymät Guggenheimiin

Plussat: Great location across from the Guggenheim (10 minute walk from the City Centers, Bilbao is small). This is arguably a 5 star facility charging much lower than comparable places anywhere else. Valet parking service, but remember to go to the alley behind the hotel, where there is an entrance that is much better for dropping off the car, and to unload your luggage. Excellent Gym with very new equipment. Lovely Bar with skilled bartenders.

Miinukset: The lighting system in the room was a little problematic...... Either the Master was "on" for any lights to work (if Master was "off", could not turn on bathroom lights to shower, while keeping the room lights off so my wife could keep sleeping)....

Plussat: Fabulous staff, great rooms & location

Miinukset: All spa treatments were fully booked but to be fair, I didn’t ask/arrive until late

Plussat: Amazing hotel, great location, beautiful art, lovely room, nice food in the café.

Miinukset: Check-in, our room was not ready for hours even though we mailed in advance to say when we would arrive and the hotel had responded.

Plussat: A treat for weary travelers, this hotel was a bit of respite from the cadence of sightseeing. The rooms were spacious and well laid out. Service was professional and efficient. The details of this luxury hotel were the icing on the cake - turn down service, aromatherapy sleep spray, complimentary robe and slippers. Proximity to the Guggenheim and promenade is unbeatable.

Plussat: Probably the best breakfast I ever had. Fresh fruits, delicous Omelette, extremly kind staff. View over the Guggenheim Museum. Best start into a day

Plussat: Perfectly located on the new part of Bilbao, everything felt within reach, including access to the airport (bus stop was just around the corner). It is overlooking the back of the Guggenheim and its riverside location means that it is also a perfect choice If you too enjoy a morning jog (if running not your cup of tea, then just enjoy the view from the top floor breakfast room or your room :-)). The room itself was really big, the bed extra comfortable and all amenities I could think of were provided, including some thoughtful surprises left by the turndown service every evening. Above all, the hotel's team of staff was top notch, professional but at the same time genuinely warm in their interactions.

Miinukset: All good here!

Plussat: Location, terrace view

Miinukset: There was a smoke smell in the room I had to call the reception everyday because they had a weird scheduling with supplies (water, coffee etc).

Plussat: Location

Miinukset: Rooftop only open in the summer. Bar area was loud and not comfortable.

Plussat: Excellent personal couldn’t do enough for the guests

Miinukset: Every aspect of the hotel was fabulous

Plussat: Breakfast was excellent and the facilities were good. The staff was very good too.

Miinukset: The bathroom wasn’t clean enough. There was mould in the tiles.

Plussat: Great breakfast

Miinukset: The bathroom door and wall had parts coming off and the bathroom tile had mould.

Plussat: Aamiaisbuffet oli monipuolinen ja henkilökunta oli ystävällistä ja palvelualtista. Hotellin sisustus loi viihtyisyyttä ja tilat olivat avaria ja moderneja.

Plussat: Kävelymatka keskustaan. Siisti hotelli.

Plussat: Staff friendly and helpful.

Miinukset: breakfast is expensive

Plussat: The bed was very comfortable but didn’t like being on the 1st floor. The room was spacious and good storage space for the clothes. The breakfast was very good but should be included for the price we paid. 22€ per person was excessive even if they make an egg on the spot for you.

Miinukset: No hand towels, key cards had to be re-loaded and the shower

Plussat: the location couldn't have been better

Miinukset: Because we arrived in Bilbao at 9.30 in the morning It would have been great to get an earlier check in....despite many attempts at requesting this , they would not accommodate me! Rooms are not at all sound proof.

Plussat: Excellent staff, great food and service. I would highly recommend Bilbao and this hotel

Miinukset: Nothing all good

Plussat: Consiglieri Jon oli erittäin ystävällinen ja näki vaivaa karttojen ja reittiohjeiden kanssa. Myös muu henkilökunta oli hyvin auttavaista. Hyvä sijainti lähellä linja-autio ja metro-asemaa. Kaupungissa kaikki meidän kohteemme oli kävelymatkan päässä.

Miinukset: Huoneeseen kuului ääniä käytävältä ja yläpuolelta olevasta huoneesta

Plussat: Breakfast couldn't be any better! It was served from 8am to noon (at 11:45 they we're still serving up whole plates of food! The buffet is actually active until the very last minute.) There was a lot of choice and all products were fresh and of very high quality. The view from my 4th floor room was stunning. Bottles of water from the mini bar are free, which is a nice touch. Only a ten minute walk from the closest subway station. Friendly staff.

Miinukset: The mini bar was hot: because they keep it in a closed closet, the fridge was hot on the outside and the items on the inside weren't exactly cold. The room looked more like a three star hotel sort of room: nothing special.

Plussat: Hyvät sängyt. Bussipysäkki hotellin edessä. Vanhaan kaupunkiin käveli vain 10 minuuttia. Parkkitalo samassa rakennuksessa kuin hotellikin.

Plussat: Loistava aamiainen, myös terveellisiä vaihtoehtoja runsaasti. Ystävällinen henkilökunta. Siisti huone, upea näköala joelle.

Miinukset: Pieni kävelymatka keskustasta ylämäkeen

Plussat: Hyvä sijainti lyhyen kävelymatkan päässä vanhasta kaupungista. Iso hotelli, jossa parkkihalli. Olimme autolla liikkeella, joten parkkipaikka oli tärkeä meille. Ystävällinen henkilökunta ja hyvä aamiainen.

Miinukset: Äänieristys on todella huono. Äänet sekä käytävältä että naapurihuoneen keskustelut häiritsivät, erityisesti kello neljä aamulla.

Plussat: Hyvä ja monipuolinen aamiainen. Väljät huoneet ja todella iso sänky.

Plussat: The room was spacious, beautiful and well decorated! The bathroom was very deluxe and it was nice to have a choice between bath or shower.

Miinukset: The heating in my room did not work so I was freezing. I called the front desk and the problem was not fixed until the following day so I had to freeze that evening. I ordered room service and the chicken was very undercooked and still pink. The hotel is located quite far from the central part of Bilbao so you have to walk and take a bus, the metro, or an expensive taxi to get into central.

Plussat: Clean, easy car park,hotel look good inside.

Miinukset: Double bed are just 2 single beds side to side not even attached together... No boiler in the room for tea.. No glass to drink the beverage in the mini bar. The hotel as view... on motorway like bridge... not really well located... Neighborhood so and so...

Plussat: Just outside the city centre and 2 minutes on No 77 bus every 10 minutes. Very popular hotel with an active bar and restaurant. The rooms were very large and our bed was enormous. The staff could not have been more helpful with hotel matters and sightseeing in Bilbao. The best place to stay in the city.

Miinukset: Nothing to fault

Plussat: Location was great. Bus stop outside door, really convenient, indoor parking available also. Nice bar area, very relaxing. Rooms tastefully decorated.

Miinukset: Nothing

Plussat: Facilities as they stand we're terrific. Clean, contemporary. Business luxury.

Miinukset: Staff– a bit disorganized and not super helpful. Individually, they were polite and kind. But I expected more from a 4* hotel. Looked at me like I had three heads every time I asked for a restaurant number or a taxi. Their answer to everything was giving me a map. LOCATION. This is BARELY in Bilbao in my opinion. The hotel is literally located on the exit ramp leaving the city. It barely fit on the map of center city. If you're going for business, it's perfect. But if you plan on exploring the city, get ready to walk, take trains, take buses, etc. I would highly recommend that tourists DO NOT stay in this hotel. It's at least a 45 minute walk from the Guggenheim & most of the tourist attractions. It is KIND OF close to the Old Part, but still a 15 minute walk.

Plussat: new hotel, clean and modern.

Plussat: Room was big, spacious, a little too warm, but nice

Miinukset: Bar food ok and we were happy to walk the mile to Casco Viejo it isn’t a great location

Plussat: The room was very big and clean, the big shower was fantastic I would like to have the same in my house. We could sleep well even if all the city was celebrating a festival. Last but not least the parking was really huge for our van

Miinukset: Everything was fantastic

Plussat: Large, comfortable room. Great variety of food at breakfast. Handy for motorway and old part of city. Parking available under the hotel.

Plussat: Spacious hotel

Miinukset: Restaurant was very basic

Plussat: Huge room, super comfortable bed, 5 min walk to tram stop and -10min journey to Guggenheim

Plussat: The staff was friendly, room was clean and spacious.

Miinukset: An article of clothing was left behind and we contacted the hotel an hour after check out with the specific location of the garment, and they were not able to recover it. (No lost and found ect.)

Plussat: The breakfast is great and even it is relatively far from the city center, it is very easy to reach public transportation from it. No charges is invoiced in case of no-show when you book with "free cancelation" condition.

Plussat: Hotelli oli kaikin puolin hillityn moderni ja siisti. Huone oli todella iso ja hiljainen. Keskusta oli kävelymatkan päässä ja lähistöllä oli vanhan kaupungin alue ruokapaikkoineen. Hotellissa oli oma parkkihalli (n 10e/yö) ja aamiainen oli todella runsas (10e/hlö)

Plussat: The room was very spacious and comfortable. The choice of food at breakfast was very comprhensive and the staff very helpfull.

Miinukset: The waste bin in the bathroom was very small and hadnt been emptied. There was no other receptacle for waste.Travelling to the hotel by car from the City centre was a real nightmare.

Plussat: okay , staff spoke some English

Plussat: staff was okay

Miinukset: breakfast poor , but okay for Spanish ( Basc ) Standards

Plussat: Fabulous hotel. Huge modern bedroom and bathroom. Super buffet breakfast in wonderful breakfast room. I can't speak highly enough. Thr price was absurd, 52 euros for the room, 20 euros for two breakfasts and 11 euros to park in the basement. Obviously these prices reflect the current Spanish economy and tourism, as otherwise my 83 euro stay would have been three times the price. It's a five minute walk to lightrailway station which takes you to the Gug. We walked back to the hotel from the Gug - it took about half an hour including a walk through the old town.

Miinukset: Absolutely no complaints at all.

Plussat: Erinomainen sijainti

Plussat: Siivoajille kiitos loistavasta palvelusta!

Plussat: Great location, comfortable

Miinukset: Breakfast should be included in the price

Plussat: Location

Miinukset: Beds small

Plussat: Free drinks at the rooftop bar : )

Plussat: Staff are friendly and efficient and the location is perfect for the purpose of my work trip.

Miinukset: Some of the rooms are a little tatty and could do with a slick of paint!

Plussat: Pillows and comforter were perfect. Large bathroom counter space was great.

Miinukset: Need bottled water. Water pressure isn’t strong enough. Wish there were more English-speaking tv stations.

Plussat: Location and breakfast.

Miinukset: Over priced hotel, breakfast and location was the best thing. Work on renovations went on for hours at a time. Was anything but a peaceful few days, better hotels for less money without renovations going on!

Plussat: Central location, updated decor, helpful staff, good value

Miinukset: Some upgrades, like the floor, were cheaply done - squeaky laminate

Plussat: Aamiainen oli oikein hyvä ja vuode oli myös hyvä.Ilmastointi toimi.

Plussat: No hangers in closet No place to unpack suitcase Outrageously priced breakfast

Plussat: Good breakfast, good location, nice staff and easy to check in and out.

Miinukset: There was not possible to put air condition on this time of year so it was very hot and no air in the room. We had to open the window to get enough oxygen and the noise from the traffic outside was really loud and disturbing. The drinking glass in the room were not very clean.

Plussat: Staff were very helpful. Good location.Comfy bed.

Miinukset: Hot water was intermitent in the shower. A tea/coffee station is expected in a 4 star hotel room, but there wasn't one.

Plussat: The location was great - very central and convenient. Breakfast was also good. Spacious bathroom. Room was very quiet even though it fronted on to a busy road.

Miinukset: We had to wait five minutes for someone to check us in; the receptionist was unfriendly and unwelcoming. We had the same experience with a different receptionist on departure. On our first morning there was nowhere to sit at breakfast because it was so busy. When we did eventually get a table, we had to wait for crockery, cutlery and food to be replenished. You would think a hotel would have enough tables, crockery, cutlery and food for its guests on a Sunday morning. We had a junior suite as there were four of us. Our children slept on armchair beds which were uncomfortable and took up too much space in the narrow entrance to the room. Shower pressure in the bathroom was terrible. Bathroom supplies were not replenished as we used them up.

Plussat: Lovely premium room, nice bathroom with great touches, lots of toiletries. Mezzanine floor level with comfy sofa seating area, a big tv and built in ceiling-speakers for your own music and a great quality coffee machine included. Breakfast is very good. The hotel’s in the heart of town for sightseeing, incl. Guggenheim Museum. Nice quiet room and well worth it. Oh, and helpful staff. Thanks

Plussat: Kaikki toimi mitä sovittiin ja nopeasti. Ei mitään "manjaanaa".

Miinukset: Huone oli suomalaiselle näin marraskuun lämmityskaudella ensin liian kuuma. Kaikki hoitui seuraavana aamuna, kun saatiin lämmitys pois päältä ja ikkuna auki.

Plussat: Perfect location for both the port and the old town.

Miinukset: There are currently building works going on so the front is covered in scaffolding which spoils the entrance. The glass panels between the en suite bathroom and the bedroom do allow natural light into the bathroom but flood the bedroom with light if anyone uses the bathroom at night.

Miinukset: Aamiainen hieman niukkA