pentahotel Birmingham

On a cold winters night it was very very close to the bar we were going to that evening and it was close to local shops and supermarket!

Staff were extremely unwelcoming and not usefull in the slightest

The room was very clean and well presented and very quiet. Coffee & Tea available.

I did not like the Hotel policy of requiring a deposit if you were going to use any of the facilities.For example we had dinner in the restaurant but I was not allowed to charge it to my room because I had not paid a deposit when I booked in. I paid cash. It is a minor irritation but a silly policy.

Nice and friendly receptionists

I choose the hotel because Internet should be available. That turned out to be the case only in the first floor, not in my room.

The location of the hotel is a short walk from the staion and from the bull ring

The rooms are basic beds not comfortable air con very load for a new hotel only a shower with basic soap travel lodge style food in restraunt poor rough area laminated floors in bedroom would not recormend this as a buiness hotel

the breakfast was delicious, hotel is quite near to the new street railway station and the shopping centre bullring

although the hotel should be 4*, some services and facilities, which should be in 4* hotel are missing - minibar, safebox, bathroom amenities + the price 15 GBP also for TV (bbc, cnn...) is too high! (standard TV channels should be for free)