Boracay hotellit lähellä Lugutan Beach

Plussat: Facilities and overall location

Miinukset: Food choices

Plussat: The Lind offers a complete exclusive experience of their premium facilities in a lovely setting for a vacationer’s dream relaxation place. The infinity pool level and its romantic view was oneof a kind and will give you a peaceful relaxation on your stay. Most of the staff was attentive to guests’ needs. The food and beverage experience was good as well. I enjoyed the breakfast buffet selection and snack menu availability during the day. A quaint little place to remove stress. A lovely treat for my birthday :)

Miinukset: Not everyone (staff) was hospitable. Construction noise beside our almost perfect room.

Plussat: I love the pool above the building where you can see the view of the beach and of course, the landscaping, architecture and interiors of the hotel makes you just want to stay inside. Also the location of the hotel, which is in station one is very exclusive.

Miinukset: Although their pastries are "superb" which made me think that it's their specialty, most of the food they put out in the buffet are not really good. And unfortunately, most of the restaurants outside the building are super far from the hotel so it's either you'll walk 20-30 mins from your hotel or you take "tricycle".

Plussat: Location, facilities and overall quality of the hotel were really good

Miinukset: Some of the facilities (infinity pool area) closed multiple times in a 5 night stay due to outside functions taking place. Somewhat frustrating after the 2nd/3rd time

Plussat: The politeness of the staff.

Miinukset: Buffet breakfast selections could be better. Lobby area was very hot.

Plussat: The resort is located at the 'quieter' end of White Beach which is great and is still only 10-15 minute walk to Station 1 & 2 where more restaurants and stores are located. Breakfast was excellent - buffet style with enormous variety to suit both eastern and western tastes. We stayed for 9 days so the staff got to know us quite well after a while & were extra friendly. Rooms were spacious and well appointed with a modern feel. ALL bathroom amenities were refreshed every day and free water was supplied too. Late afternoon a small plate of biscuits or cakes were delivered to the room which was a lovely touch and small gifts of postcards or key rings were left when the nightly service/turn down occurred. Everywhere staff were seen cleaning and they were always friendly and smiling. The experience we most want to emphasise is the medical care. Our 15 yr old son was violently sick with vomiting and diarrhoea the first afternoon and evening we arrived. After 5 hours of this ( our Imodium and Buscopan didn't work), we phoned reception for a dr. We were told a nurse would be sent shortly. He arrived within 5 minutes! He was knowledgeable, caring and also able to dispense nausea medications. He checked my son's temperature, heart rate and oxygen levels, all of which weren't great given his dehydrated state. He gave us and him instructions on what to do for the next two hours and told us to contact him again if the medication didn't work. He left three medications to use in particular order. They worked! It was the follow up care that we were most impressed with. The nurse phoned my son (he was in a separate room) three times throughout the next day to see how he was and then a bowl of porridge and plate of fruit was sent free of charge to his room. Two days after, he was tracked down by the duty manager in our room so a total of 4 follow up calls were made to check how he was doing. This was outstanding and needs acknowledgement and...

Miinukset: Breakfast - probably could be offered until later. Last call and clean up started about 10am which for holidaygoers is pretty early. A 10.30am-11am conclusion would be far better. In the 9 days we stayed, there were 3 weddings and another event hosted. These take over the entire upstairs infinity pool area which meant we only got to enjoy the pool area once, due to our other activities. There was never any advice to guests, like signs or letters in our room which is standard at other resorts when they host these events. It is courteous to let guests know prior that these areas are inaccessible for a particular period, especially as we're paying for these facilities. The WIFI was OK when we arrived in our room - but the public areas were very, very slow. This got worse during our stay, both in-room & in the main areas especially when there were events and when The Lind got busier. I realise general mains power is limited and unreliable but WIFI does need to be improved. We had difficulty monitoring the volcano situation and our flight status as the internet was slow or kept dropping out. This is not really acceptable in this day and age. Final issue is service. Staff are polite and seem eager to please, but the actual service was not always good. Follow up on simple things was often missed and drinks always took ages to arrive. More often than not, our meals arrived before our drinks which was frustrating as it was hot and we needed to drink first! At concierge, we asked for assistance with activities but it was clear, no matter who we approached, that they knew no detail about what was available and included. A couple of ladies tried to help but their lack of knowledge and not pursuing the 'details' for us was frustrating as they should be able to find this out more simply and quickly than us. Most of the time we finalised details ourselves. We also were told we had to pay cash for most activities, which we found out later was not the case.

Plussat: Breakfasts were incredible, cocktails awesome and the staff super attentive.

Plussat: I absolutely love this hotel! I stayed last year and again last week and can’t wait for my next visit. It’s right on the beach and within walking distance to anything you may need. The staff are so friendly and will do anything to help. The rooms are clean and it felt like a home away from home.

Miinukset: Nothing

Plussat: Perfect spot! Clean, friendly and such a very eco friendly place. Will definitely recommend this place!!

Plussat: The outstanding hospitality from the staff! Also being steps away from the beach which is in the quieter part of White Beach. It was an amazing stay and I would definitely book again!

Miinukset: The location is a bit further away from the shops and restaurants but we didn’t mind walking!

Plussat: It's the attention to detail and little bits of luxury, like the Rituals hand soap imported from the Netherlands (the manager is Dutch) that makes this an awesome stay. We had a horrible experience in another hotel away from the beach and ended up not staying there and we booked the Villa Caemilla very last minute and turned up half an hour later. They welcomed us with big smiles, shell necklaces and a complimentary cold drink. This was exactly the kind of hotel we were looking for! The staff go out of their way to make sure you are comfortable and enjoying yourself every minute of the day. There is activities throughout the week like a free painting class with all the materials provided, a sumptuous buffet (see pictures) another night in the week and long happy hour for cocktails, from midday until 6 pm! If you get the suite you get a free bottle of wine, which is surprisingly good, as well as a 15 minute massage included in the price. We went for a standard garden view room this time though, which is perfectly comfortable. There is a tuck in service with delicious chocolates every night, and housekeeping leaves a bowl of fresh fruit in your room in case you get peckish. There is lots of places to shop further down the beach and there are restaurants too but the food at Villa Caemilla was so good we rarely ended up going anywhere else. If you want to really treat yourself they also serve champagne for half price for a bottle between 3 pm and 6 pm. On top of that you have the usual squeaky clean rooms, comfortable beds and you will be given beach mats and towels as you head out. There is even games in case you want to pass the time with friends. Oh, did I mention that on buffet night you get to see and even try Filipino traditional dances?Thoroughly recommend this place, very few come close. If you're lucky and you're there just before festival season you will also see the various bands practice as they walk past rehearsing...

Miinukset: If you get a suite it can be a little expensive bit it is worth it. The location is great but be aware that the shuttle does not come right outside the door so you have to walk for a bit, but they will help with carrying the luggages quite happily.

Plussat: Everything outstanding stay 5 star!

Miinukset: Nothing

Plussat: Right on the sand in the most peaceful part of the island Staff and food are great Ill be back

Plussat: Everything was perfect. The most friendly and helpful stuff. Comfortable and quite rooms. Fruit in the room upon arrival. As a gift we got seashell necklace, small massage oil and reusable refillable bottle, and a textile bag. Each night we received a personalized letter and 2 cookies in the room. Breakfast is payable by order,but excellent. For the beach they have matress and towels. Their are no sun beds at the entire Boracay beach. Beautiful part of the beach is just in front of the hotel.

Plussat: Beachfront is breathtaking!

Miinukset: Pool is too small. Hotel is comprised of two buildings separated by a busy road.

Plussat: Staff are always smiling and accomodating. Room is clean.

Miinukset: It was mentioned in the hotel description that it is located in the beachfront; however, there is another building where you need to cross the street to reach the beach, and most of the rooms are located in that building. Though it is still just a short distance, I think they shouldve been more honest with the description.

Plussat: Wonderful hotel. Breakfast is amazing. Personel is very kind. I want to come here again.

Plussat: Immaculate and highly attentive staff. Excellent choices for breakfast!

Miinukset: Very limited number of spaces for beach lounging chairs. If you don’t get a spot early on you’ll end up with a mat under a few palm trees laying on the sand which is quite a challenge for the not so young folks!

Plussat: Great location, friendly staff, and comfy/clean rooms.

Miinukset: Tried booking airport transfer online. E-mailed them back the confirmation letter, no reply despite repeated follow-up. Called up the resort directly to book.

Plussat: I think the restaurant met or even exceeded my expectations. Overall delicious food.

Miinukset: I think one should be entitled to a refund if your stay got to cut short because of an emergency leave.

Plussat: Its by far our most favorite hotel we’ve booked. Everyone was so nice and accomodating. The place was really clean and cozy. Their staff were super friendly, Will definitely come back ❤️ THANK YOU SO MUCH HENANN LAGOON ❤️

Plussat: The staff was friendly and helpful everytime, after 3 days they know us by name we felt like we are here like one month ago. Rooms are very clean and comfortable. The pool is also very good and calm. Breakfast buffet is various of course after 2-3 days you see the same. But you can have local warm specialities too not just ordinary omlettes and bacon.

Miinukset: Everthing was good we got what we expected for the money.

Plussat: The Henann Grouo of hotels has been my go to place to stay . The staff are amazing at Lagoon . The choice of food is very broad. Special thanks to Gina and Christine in the VIP lounge , to Johnpaul at the pool bar and in Particular to Rochell at the Lagoon Cafe.

Miinukset: Hate to complain but we stayed in a suite with direct pool access. For just under $500 aud per night we expected a better experience. The air con, kettle and hair dryer broke down . Admittedly they were fixed or repacked within 4 hrs. Our suite terrace faced the pool bar, only 2 metres from the bar . Continual noise from guest and the load music music interfered with the tranquility. In addition children repeatedly sat on our steps to the pool and screamed and splashed us when we sat outside. The suite is not soundproof - trolleys passing our front door at 6am every morning . Furniture being moved in the room above between 2.30am and 3.00am. Guest slamming their front door woke us daily . I am sad to say that we will not be staying again . Albeit the Henann Garden will great us next time we visit.

Plussat: My twin and I celebrated our 40th birthday @ Henann Hotels & Resorts Boracay. It was so special. Thank You for providing us a very nice complimentary room that was comfy & very spacious.We were really surprised & love it so much.Breakfast buffet was delicious & customer services were excellent

Miinukset: None

Plussat: everything! I loved everything in this resort. Wish we could stay longer! Value for the money and exceeded our expectations.. I was able to completely relax and the Premium room was incredible! very spacious, beautiful Design, very clean. I really have just positive things to say. I highly recommend this resort and would love to come back ☺️

Plussat: The location is really good, right in the middle of Station 2. The breakfast was great as well, though the service at their Alona Beach hotel was better. (Don't get me wrong, it wasn't bad though, just sub-par.) Also, shout out to the people manning the towel replacement counter near Mesa and the guy assisting to help put mats on the beach in front of the hotel. They were quite nice and helpful.

Miinukset: The rooms and the hotel itself was a little dark and cramped (again, just compared to their Alona Beach hotel but for Boracay in general, it was ok), and the shower hot water wasn't really as hot as we wanted it to be. We had asked the maintenance to check the hot water for us for one of the rooms we booked since it wasn't working at all then, after they said that they turned the hot water on, it did get warmer but not really completely hot.

Plussat: location on beach is nice. umbrellas on beach and towels are nice. Temperpedic style mattress

Miinukset: Staff is not genuinely friendly and kind of smug. I had a leak in my bathroom over the toilet. Asked to move rooms, they fixed leak for a few hours then it started again but would not move me. The wifi is not free but should be for the high price. Not the best experience for me. Better options around for less.

Plussat: Service was really good.

Miinukset: A bit expensive.

Plussat: I loved the location. Central to everything. Food was okay, but could be better.

Miinukset: There's really something wrong about the way the staff handled people generally. I could easily compare with other Boracay hotels I have tried. THEY NEED A REVAMP of their staff, and a serious re-training. It was more like dealing with a government office than a hotel. Also: you don't do renovations when there are guests, and expect that guests would be irate when they're all after some peace and quiet and all they hear all morning is the constant hammering and drilling. I was moved from one room to another, but it had to take me being so mad on their phone before things could be decided on. Decisions made must be firm, swift and with the guest's ultimate comfort in mind—a lesson I'd like to tell the manager.

Plussat: Location, restaurants. Buffets at sea breeze were high class. Good choices of food. Cooked well.

Miinukset: The doorman was rude. Refused to help whe seeking transport to the jetty. Also the security deposit...we need to know upfront

Plussat: Room was very clean (room 331). No ants, spiders, or other bugs mentioned in some of the other reviews. Beds were comfortable, shower had great water pressure, AC worked well. Easy to obtain extra bottles of water (free of charge) for the mini fridge in the room. The pool was a great place to read and relax while having a snack and drink from the bar. Customer service was great, we did not have any bad experiences. The front desk helped us get a trike to ride out to Spider House to watch the sunset, and they also helped us with our spa bookings and with booking a sunset sail. The breakfast buffet was just what you would expect at a big resort hotel - nothing fancy, but had lots of options so it was easy to find something to eat. The ala cart breakfast restaurant was quieter if that's something that is important to you. Transferring from the airport was a breeze. Was very easy to find the Hennan representative at the arrival gate.

Miinukset: The food we ordered at Mesa was not very good - may have just been what we ordered. The jacuzzi at the spa was too hot to enjoy, but the Kai Spa at the hotel was otherwise very lovely.

Plussat: The location of this hotel, beachfront and in the thick of things, was what made me select this (I had passed by it on previous Boracay visits). I was not disappointed. There are a couple of good restaurants and a happening bar in the property. The staff is welcoming and efficient. It's a big property, so there are many guests, but I never felt crowded in any one area of it. I will certainly go back to this hotel.

Plussat: Location near the beach, Boracay is stunning as are the beaches and food was good apart from in this hotel restaurant. Nice weather!

Miinukset: No balcony on any of our “premium rooms” small bed only so no good for those who like a large bed. Staff on reception including the manager were very poor refusing to address any of our issues and the room wasn’t ready so had to wait 1 hour 30 mins until 5.30pm for check in, this is too late. All our Rooms of our family were very dark with no view at all. Local area is in a terrible dirty state with lingering sewage smell currently with building work all around the hotel no discount was applied for this at all? All in all would only rate as 2 start at the most. Plenty of other cheaper better quality resorts available in this area of white Beach. No refund offered so will try via the credit card provider due to mis described room. Oh well...One to avoid I’m afraid. Never again!

Plussat: The Ambiance

Miinukset: Everything was good but it is very disappointing that the door person don’t even say anything when we get in, don’t even initiate to help us with out stuff not until we asked for help

Plussat: Customer service, location and staff assistance

Miinukset: Pool was a little cold

Plussat: proximity to the ocean, onsite dining options

Miinukset: room was clean but we had multiple issues during the stay, including backed-up drained and broken a/c

Plussat: As always in the Philippines, the staff was fantastic! They helped us book excursions quite easily. Appreciated having a balcony, good bar and restaurant on site.

Miinukset: No good views as the trees around the pool block everything. No lounge area or chairs around the pool.

Plussat: The location was very convenient and right on White Beach

Miinukset: Breakfast was basic

Plussat: Great staff! Always friendly and very helpful. Excellent location with ocean view and beach access. Restaurant was excellent as well!

Miinukset: Very loud until 2am daily

Miinukset: Location and the nice restaurant!

Plussat: I like the cleanliness. I like how the staff performed. I like the proximity to the beach.

Miinukset: Hotel not easily accessible. Had to continuously ask for wifi password instead of being given a password for duration of stay. No elevator. Obnoxious music and noise from neighboring bar until 2:30am Free drink cannot be chosen, given a horrible tasting mixture of alcohol. Annoying people allowed to disturb you with buying junk while trying to enjoy the beach.

Plussat: Spoiled at Red Coconut... I’m a little biased because I’ve stayed there 3 times already and they always treat me like I’m a V.I.P. This last stay I brought my brother and my friend with me. They loved the views from our room and from the restaurant. They loved listening to the many beautiful singers that entertain us throughout the day. All the singers are very good. So laidback and So easy to listen to, you can’t help yourself but smile and relax and enjoy the ambiance. The staff treated us so great that my brother And friend just wanted to stay in the hotel restaurant and listen to the music and watch people and families having a great time. It must be Europe’s break from school because you can’t help all the European children just laughing and having a great time with their families. My brother and my friend said that they will return to Red Coconut for sure.

Miinukset: They’re still under renovation and our shower would leak into the dressing area.

Plussat: Location,food

Plussat: Location, location, location!

Miinukset: Too many mosquitos in the room, I suggest each room be installed with a mosquito repellent machine.

Plussat: The service and ameneties we're great.

Miinukset: The loud noise from the bar that's 20 feet from the rooms. I recommend having a closed area for the bar to lessen the noise.

Plussat: Steps from the beach Rooms were clean Staff very friendly

Miinukset: TheIrene wifi is slow.

Plussat: Great beach side hotel. Front desk staff were very helpful and friendly. Buffet breakfast was awesome. Restaurant staff were also quite friendly, courteous and friendly. The beach is immediately outside. Great pool too. Highly recommend.