Boracay Lomakeskukset

Plussat: the best service ever. Hotel has got many staff and all of them are smiling, concerned. Everyting is under control of owner. Rooms are clean. Beach staff Alfred is perfect guy :) Coast is totally luxury for everything.

Miinukset: Nothing

Plussat: The service provided by staff exceeded my expectations. They are very responsive wkth email and sms. They gave my brother a suprise birthday cupcake even though it was 2 days passed his birthday. They spoilt us with little treats every single day of our stay and they made us feel like we were king and queen, you just gotta experience yourself lol. They won't ever let youl down. Very nice, helpful staff. Modern room and hotel. Great tv size and has netflix and good tv shows. Free buffet breakfast is ok. Free popcorn and ice cream all the time. Suprisingly no mosquitoes at our room at all. Thank god! The bed was so comfortable. Water was fresh, clean and very strong. The location is right in the middle of everything. Round trips airport pick-up and transfer will definitely save you a lot of times and hassle free.

Miinukset: Room was small and look a bit cheap for the price. No beach view only swimming pool view. (We stayed at the top level - level 4). Bathroom is clean but if you were to do a poop, the smell will be there for ages due to weak ventilation. So I think they need to do something with the ventilation. Also, there is no hand-held showerhead, only ceiling shower which is very inconvenient. Noisy outside where the swimming pool are because of kids. You can hear everything from outside. No elevator (no worries staff will carry your luggage for you). No discount for lunch and dinner even though we are their guest. Laundry is very pricey (but it was clean though). Everything is pricey overall.

Plussat: Fantastic location on the beach....everyone of the staff made our stay brilliant..from the pick up at caticlan airport,to check-in,the breakfast lads an lasses,an our 3 lads on the beach Ben,Franco,Jud all first class....an the girls that kept our room spotless...

Miinukset: A/C a bit noisy....

Plussat: The hotel has a fresh vide and great pool scene. An excellent oasis to get away from the rowdiness of Boracay. The rooms are small but clean and have spacious bathrooms. It's also nice being able to walk straight out of the hotel onto the beach and have people to set up towels for you on the sand with mats under them. The shuttle service between the airport and hotel is very helpful and makes the ferry process so much better.

Miinukset: Sorry, I just thought it was a bit pricy for what you got here... The breakfast was abysmal... Literally, one of the dishes was called "breakfast sliders" that was like a weird piece of meet in-between two small pancakes... this is beyond the fact that the breakfast spread was really terrible for a hotel in Asia of this standard. We booked a king room, and rather than giving us a king bed, we had two full beds that were pushed together. This isn't unexpected, except that there was a huge sconce that came out of the wall over the bed that we constantly bumped into.... It also just made the room feel a bit cheap. Due to the typhoon that happened while we were there, there was no cell service or internet on the island. While this isn't the fault of the property, I did find it inexcusable for the property to not have another internet capability for over three days... It's 2020... get with the program....

Plussat: Excellent service! From check in to check out, everything is taken care off. Just show up, relax and enjoy. Love the place and great people.

Plussat: From the moment you land at Caticlan Airport, Coast staff definitely takes care of you well. They will have someone there to make sure you are picked up by a van to the boat ferry. You will also have a private ferry waiting for you to take you to Boracay, where you will then be met by someone else who will take you on another van ride to near the hotel. There, someone waits for you to walk you to the hotel while they have staff taking care of your bags. At the hotel, you're greeted with a refreshing drink. There's a free breakfast buffet every morning and the variety of food was plentiful and constantly changing every day (not just Filipino-style breakfast was offered). The staff was exceptionally helpful and friendly, at Cha Cha's and in the hotel. I knew I could ask them for anything, from where something is (like the spa), to where to get a towel, etc. I like that they have a lifeguard at the front, overlooking the beach area, with towels and mats, and every time I layed out (either by the pool or on the beach), there always was a nice cold glass of water that would appear. I also enjoyed the evening snacks that would appear in my room at night, with descriptions of the dessert and a nice message. The cleaning staff did a great job at making sure the room was set for the evening (pulling down the shades) and coming in in the morning to refill or clean the room (sand can get everywhere and they did a great job at cleaning out any sand I may have tracked in). I also liked all the extras - like the reusable straws and bottles and the small bag with the bug spray (which is definitely needed) and the hand sanitizer. They definitely made a great effort at being green and sustainable. The location was also perfect since it's in the middle of Station 2, so close to shopping, and a lot of restaurants and bars.

Miinukset: The only thing may have been the wifi connection was a bit slow. I couldn't watch tv or use my laptop much. It wasn't a deal-breaker since I was barely using it, but it would've been nice if it was faster.

Plussat: Good location. Helpful staff.

Plussat: It was perfect, the staff was amazing. The location was great. Ben at the beach made the stay outstanding.

Miinukset: There was nothing not to like.

Plussat: Great two day getaway. Airport shuttle, including their own hotel ferry, was included; no need for the public ferry. Received and checked in promptly to a sea-view junior suite on the third floor. Restaurant choices good, excellent breakfast buffet. Sky lounge has an outdoor pool and hot tub. Located in a calm area of Station 1. We even saw some ABS-CBN celebrities here. Shuttle bus to D'mall Station 2 was convenient, takes about 10 minutes. Highly recommended.

Miinukset: Nothing.

Plussat: The staff were genuinely caring and thoughtful. They cared about you and nothing was too difficult. Especially the head butler, Jigs. He is amazing!

Plussat: It’s a place where we like to spend most of our holidays. We will keep on coming back for sure!

Miinukset: None

Plussat: Staff was very friendly and attentive, and always had a big smile on their faces and had a pleasant greeting whenever we walked by. We are family with 2 young boys, (2 and5), this was perfect location for us. Beach was beautiful and not crowded in this area. Property was very nice, highly recommend.

Plussat: Love the smiles on the faces of their employees. Impeccable service and guaranteed to give you a relaxing stay.

Plussat: The customer service at this hotel was top notch! Would stay here over and over again!

Miinukset: Pillows weren’t that comfortable

Plussat: If there was a rate over 10... I would use it Location is incredible, room was superbe ! But most of all, Staff was incredibly good and perfectly trained... I spent over 1000 nights in hotel in the last 15years ... and these guys have been the Best ever .. at any level. Just amazing service

Miinukset: Nothing I really did not like it. Maybe improving food offer would be good . But just a suggestion , not a critic.

Plussat: Everything was fantastic! I received a great atención the food is amazing specially the sea food, I want to thanks Roma , Nica and of course the rest of the staff for such a beautiful experience, see you again soon!

Miinukset: Nothing

Plussat: Sea, beach, room, staff, food. Everything was perfect.

Plussat: The outstanding hospitality from the staff! Also being steps away from the beach which is in the quieter part of White Beach. It was an amazing stay and I would definitely book again!

Miinukset: The location is a bit further away from the shops and restaurants but we didn’t mind walking!

Plussat: It's the attention to detail and little bits of luxury, like the Rituals hand soap imported from the Netherlands (the manager is Dutch) that makes this an awesome stay. We had a horrible experience in another hotel away from the beach and ended up not staying there and we booked the Villa Caemilla very last minute and turned up half an hour later. They welcomed us with big smiles, shell necklaces and a complimentary cold drink. This was exactly the kind of hotel we were looking for! The staff go out of their way to make sure you are comfortable and enjoying yourself every minute of the day. There is activities throughout the week like a free painting class with all the materials provided, a sumptuous buffet (see pictures) another night in the week and long happy hour for cocktails, from midday until 6 pm! If you get the suite you get a free bottle of wine, which is surprisingly good, as well as a 15 minute massage included in the price. We went for a standard garden view room this time though, which is perfectly comfortable. There is a tuck in service with delicious chocolates every night, and housekeeping leaves a bowl of fresh fruit in your room in case you get peckish. There is lots of places to shop further down the beach and there are restaurants too but the food at Villa Caemilla was so good we rarely ended up going anywhere else. If you want to really treat yourself they also serve champagne for half price for a bottle between 3 pm and 6 pm. On top of that you have the usual squeaky clean rooms, comfortable beds and you will be given beach mats and towels as you head out. There is even games in case you want to pass the time with friends. Oh, did I mention that on buffet night you get to see and even try Filipino traditional dances?Thoroughly recommend this place, very few come close. If you're lucky and you're there just before festival season you will also see the various bands practice as they walk past rehearsing...

Miinukset: If you get a suite it can be a little expensive bit it is worth it. The location is great but be aware that the shuttle does not come right outside the door so you have to walk for a bit, but they will help with carrying the luggages quite happily.

Plussat: Exceptional service where the staff are caring and go above and beyond, proximity to the beach, very comfortable rooms, excellent food, especially the buffet and an amazing cocktail bar with extended happy hours. Great location along the beach if you want to relax and take it easy.

Miinukset: The flies are bit of a nuisance while eating. The eating area would benefit from bug zappers. Not a deal breaker though.

Plussat: The food and the staff

Miinukset: The room to small! the price p

Plussat: The location was perfect for us. The beach wasn't crowded like it was around station 2 or three. Just need to walk for about 20 minutes to get to the main area where most of the recommended restaurants are. the food at the hotel is pretty good, bit a little overpriced.

Miinukset: Don't leave any food out, unless you want ants around.

Plussat: beach front, peaceful, friendly and accomodating staff

Miinukset: food and buffet is a bit expensive

Plussat: Staff was extremely nice and did their best to make us feel comfortable.The hotel is spotless and the room was amazing, neat and had planty of space.The Overall feeling was great. Thank you so much!!!

Plussat: Hotel, staff, cleanliness was perfect. Perfect location and rooms

Miinukset: Buffet breakfast was poor for the hotel standard. Buffet feast for dinner was also very tight and limited

Plussat: The staff were very friendly and they had towels and mats for the beach.

Plussat: everything until tje end when they charged me twice.

Miinukset: I enjoyed my stay until I was over charged my buffet meal twice. Even though I had already sorted my bill out the day before I letf with the woman at the counter. I went to check out and they gave me the same bill and said i did not pay for it. I didn't get the receipt because I'm always so trusting and just think everything is fine. I've learnt my lesson and will not be returning. I did not mind paying for the bill but the staff do not know what they are doing.

Plussat: It’s sooo clean and what a nice comfy bed. Room interior was very tasteful and up to date. Located where beach sand was finest and less people. Best breakfast spread in Boracay.

Plussat: it was average. nothing bad. nothing great. good gym.

Miinukset: the property was generic, nothing memorable. it seemed factory-like getting people in and out and crowded. the staff were friendly, but seemed tired. the food was good, but again made for the masses. I think these resorts are suitable for families. The element of style, design and boutiqueness were missing.

Plussat: The beach area and pool setting, nicely designed

Miinukset: # 1 Disappointment - After being awoken very Early by crowing roosters for an hour + I asked the front desk for ear plugs and their response was “we don’t do that”, rather than “ let me see what I can do” No effort to assist with such a minor request. There was no follow up. # 2 Disappointment. During our first full day there was no housekeeping Sevice provided.  We informed the reception desk and were told that they would be coming after 10 mins. We went out and when we get back to our room before 10pm the room was still not cleaned. Finally after my second request at 10 pm a stack of towels was dropped off. The next day when I took the time to apprise the front desk supervisor of the situation I was grilled as if I had somehow i was at fault. The supervisor never followed up. # 3 Disappointment BIG TIME! Our second evening I contracted food poisoning as a result of eating sushi from the hotel’s evening buffet. After suffering most of the night and next day my partner informed the food and beverage supervisor, about what happened, and he was in denial rather than acknowledging the facts. He suggested that we should buy Anti- diarrhea tabs at the pharmacy. We requested first aid and medical assistance but were Informed the hotel was not willing to help. After few hours we approached the front desk, who promised a ride to the local Medical clinic but after waiting an excruciating 30 minutes we asked again, with no response We finally resorted to taking a Local tricycle cab to the doctors. I spent the next 6 hours being treated at the clinic with an IV for dehydration and Vit B and antibotics for bacterial infection. The net result waisting three of our precious vacation days in a recovery mode and THERE WAS NO FOLLOW UP OR EVEN A SHRED OF INTEREST about my wellbeing. Finally as a result of my insistence the guest service manager showed up to my room and while he empathetically listened,**offered to send food. And sent fruits** The net result he deducted the c

Plussat: Almost nothing

Miinukset: Totally overpriced for absolutely standard rooms, not delicious food (even mango juice was bad), standard breakfast. No free sun beds at all if you don’t come before 9am to take one. There was no electricity and WiFi 2 hours in the afternoon every day. We moved to Crimson resort which is nearby and it was much better.

Plussat: Breakfast has lots of choices, including asia style breakfast, american and UK. really satisfied. The reception and resorts staff is quite friendly and esay to communicate, quickly take actions according to customers' needs. Happy to share the private beach with Shangri-la hotel.

Miinukset: Fall away from the port.

Plussat: Facility was nice, staff great, food ok had better selections at others.

Miinukset: Slow check in, breakfast buffet.

Plussat: Beautiful hotel grounds. Seaview room was very comfortable and had a spacious balcony. Best food I had in Boracay by far at the Market restaurant. Shuttle to-for D'mall every 2hours. Overall a great place to relax and unwind from the hustle and bustle of town.

Miinukset: Due to power outages on the island, the lift was not working so I had to climb up 4 flights of stairs to my room each time. Also wish there was a bathtub in the toilet.

Plussat: The grounds were beautiful and the staff were exceptional. The rooms were a little noisy, and the electricity cut out a couple times, but there was a Typhoon not long before our stay so I doubt it was their fault. They were prompt with room service and anything we requested.

Miinukset: There were ALOT of guests at the beginning of our stay because of people celebrating Chinese New Year, so it felt like there was a constant fight for sun loungers and food. So I recommend avoiding high season dates and times. As soon as it cleared a bit it was one of the most enjoyable stays we've ever had.

Plussat: Clean and right on the beautiful beach, also the room was fantastic. The location is quite awkward down the hill can only leave the hotel via shuttle bus.

Miinukset: The food was horrible my bread had mould on it be careful

Plussat: Perfect resort! We had a great time. We will defenetly recomend this place! The shatel to dmall is very good and the staf are extremly nice . You must come to this hotel!

Miinukset: Its a bit far from the city but its also what makes it so megical The restorant in the resort are to expencive

Plussat: Clean and comfortable

Plussat: Close to beach was very convenient. Restaurant served delicious food and drinks.

Miinukset: Location from station 1 and 2 but wasn’t really a big deal.

Plussat: Very quiet rooms and great location. Extremely clean and polite staff. Free water and coffee.

Miinukset: I think the beach and poool area could ne better utilised, at times hard to segregate yourself from shouting children. Would ne great to still allowed to enjoy the comfort of a sunchair when parents were too busy on their mobile phones to care about the impact on other guests.

Plussat: I could not fault the hotel at all. It was right on the beach, the staff were extremely helpful, i ate at the restaurant and the food was good. There was a regular shuttle bus to the main tourist area which you had to book for out going and return journeys. On one occasion the return bus was fully so the offered to pay for our taxi back to the hotel. As soon as we arrived back to the hotel there was a staff member waiting outside who paid the taxi driver. I was very impressed.

Miinukset: The only negative was the hotel was a little too far from the main tourist area and the road leading to the hotel was flooded and in need of maintenance. It was a little too far to walk but like i say there was a free hotel shuttle service which i felt was a nice touch.

Plussat: Staff and service in general is above exceptional

Miinukset: The travel to the hotel was too long, too dusty before ofbthebroad construction

Plussat: The room was spotless for me. No crawling ants nor insects and that is very important for me when it comes to cleanliness. The towels are quite comfortable too. No fancy bath robe but the towels did the job. It was indeed beach front and the beach was clean and was nice especially for kids as there are not a lot of people.

Miinukset: The location though beach front did not work well for us as its quite far from the rest of the world. You'll have to wait for the shuttle to go around boracay otherwise transport can be expensive. No direct connect with the main stations such as 1 to 3 except for the 20 to 30 minute shuttle service.

Plussat: They greet you with welcoming drinks and a necklace. That was a nice touch. The receptionist of the next day was friendly.

Miinukset: Our toilet didn't flush and instead of giving us another room they made us wait until the maintenance guy checked it and was trying to fix it. We had a long day and I just wanted a shower. The receptionist wasn't friendly and after waiting for around 30mn, we got another room which wasn't even an upgrade. One of the bed in the new room had a stain on the outskirt

Plussat: Front desk service is real good. Regina shines!

Miinukset: Breakfast is meager and portioning is barely adequate. Highly suggest switch to a Buffet Dinner.

Plussat: Todella mukava ja avulias henkilökunta. Siisti, mukava. Hyvä ranta.

Miinukset: Liian kaukana keskustasta. Varaessa saa toisen mielikuvan.