Boracay hotellit lähellä Tulubhan Beach

Plussat: The upgrade

Miinukset: None

Plussat: Location, cleanliness, comfort, staff,

Plussat: Absolutely beautiful all around. Couldn't be a better location, the room and whole facility just gorgeous. Staff and so helpful and friendly. Highly recommend!

Plussat: Staff are courteous

Miinukset: When you order the food it will take a bit longer to serve and every food has an additonal tax aside from the total vat.

Plussat: All staff were really friendly

Miinukset: A little bit far away from station 2

Plussat: The friendliest and most attentive staff in the worlld. Best managed hotel. Attention to every detail. Order at the restaurant with a blink. Ultimate security that accompanied me to and from the van which was easy and quick to reserve.

Miinukset: Nothing.

Plussat: The manager upgraded our room to a suite. Staff are very helpful and corteous.

Miinukset: Their restaurant served me raw chicken twice the same night. Wasnt able to finish the food and still got charge full price.

Plussat: Staff were fantastic and very friendly. The room was huge and clean. The food at the resort was delicious. The location is also amazing, right on the beach and away from all the crowds.

Plussat: Staff were very accommodating, they pampered us as if we are royalty....greeted with very warm welcome as we entered. They also have activities like social painting which was relaxing and very close to beach and restaurants.

Miinukset: There were just minor things like there was only 1 key access card which makes it sometimes inconvenient when different members of family wants to go to the room at different times and the exhaust fan in bathroom was broken. Overall we had an excellent stay!

Plussat: Friendly and accommodated staff, I've requested a birthday cake for my wife and they gave us a nice birthday cake and decoration in the room.

Miinukset: Little far to walk to the mall place, but this not a problem since there are several tricycle service around the hotel.

Plussat: Nice modern design. Very instagrammable. Love the food. Friendly and accommodating staff. Our room was upgraded.

Miinukset: Transfers were not included in the package. Room sevice took a while when requested.

Plussat: the location and the comfy room!

Miinukset: maybe drinks/food are a little expensive. hehehehe

Plussat: I liked the room overall and the location was great.

Miinukset: There’s a strong detergent smell on the sheets and I found it very slightly inconvenient that there was no sink in the bathroom.

Plussat: We liked the friendly staff and the nightly entertainment,the location was good .the beach was close to hotel.

Miinukset: What we did not like was the bad weather we had when we were there,it rained every day. The food at the resturant did not have much variety for breakfast and dinner.

Plussat: I like all the staff on how they assist us especially with me as PWD and we are traveling with two kids. Thanks to Oliver, the restaurant staff that’s always helpful.

Plussat: The staff were friendly. Room was big for an affordable price and it’s clean.

Plussat: Everything was perfect ! We had a very nice stay in Astoria. Highly recommended ! Indeed a wonderful experience, boracay and Astoria a perfect pair

Plussat: In particular the staff made the difference to the trip - specifically the staff at reception and staff at the bar. Treat them well - they are stars.

Miinukset: Like everywhere in Boracay - wifi is poor.

Plussat: The staff are courteous and helpful. The facilities like room, pool, dining area, food served, were all very good! Plus, they gave us a room upgrade!

Plussat: The staff made you feel like a queen.

Miinukset: The front desk girl n then a guy promised to change my rubbe slippers to a smaller size. I followed up 3x but up to the time we left no change was made. These front desk guys do not know how to apologize or fulfill their promise.

Plussat: The pillows are very comfy!

Miinukset: I wish there was a walkway to the beach. So guests won’t have to pass through the dining area.

Plussat: Thank you for the email allowing us to provide feedback. The resort was amazing and the team members that work there from the welcome at the airport to the check out process was amazing. Team members were so friendly and accommodating. We met Kevin who we believe was one of the managers and through his leadership and his work ethic, you can see that it flows through every team member in the hotel. His positive attitude and vibrance was amazing! You have a great leader and we believe that he is an asset to your company. We cant wait to come back to your resort and hopefully the high standards set the first time we visited will remain. Thank you to the entire team at Hennan Prime for providing us with a wonderful experience.

Miinukset: The food was ok and we would like a bit more variety. We understand that it is hard to please everyone but this was the one thing we did not completely enjoy. We did enjoy our breakfast due to the countless smiles and good service they provided from the team that you have working there.

Plussat: Clean

Miinukset: The main road access to the hotel was terrible

Plussat: The breakfast is awesome.

Miinukset: A little far from D'mall.

Plussat: Staff always helpful and diligent. Beach front location. Cleanliness of the resort.

Miinukset: Noisy guests outside the rooms woke us up early in the morning (before 6am). Perhaps healthier options for breakfast would be a nice touch.

Plussat: Service, location, the room, very clean, the food

Miinukset: Nothing, was perfect

Plussat: The staff is amazing!

Miinukset: Bad smell from AC

Plussat: The breakfast spread is good. I stayed for 3 days. Could have more variety. The housekeeping staff is very detailed and helpful. Credit to Grace and Janice for organising my birthday surprise during dinner.

Miinukset: Have to cross the busy road to get to the lobby. But glad I'm nearer to the beach and restaurant.

Plussat: I love how all the staff greeted us with genuine smiles and sincerity.

Plussat: Friendly very accommodating staff

Miinukset: Construction going on

Plussat: Staff friendly

Miinukset: No stocked mini bar!! Furniture broken in parts WiFi signal only useful when standing at the door, grrrr No air conditioner in the dinning room and lobby Access to hotel is ridiculous,

Plussat: Loved the staff and service was top notch! Will stay there again :)

Plussat: I like "Everything". Staff are excellent in their jobs. Polite and courteous. The facilities are very, very clean. Its our second vacation stay in Hennan Garden. And we will come back again, again, and again. I am highly recommend for those who like a private place and quite environment for your family to enjoy in boracay. Breakfast is best, its unlimited.

Plussat: I like hennan, their food, their facilities, even if it is pricey but it is comfortable to stay..

Miinukset: Nothing

Plussat: The hotel has a direct exit on the white beach and it is centrally located at station 2.The bed in the room was quite comfortable. There were many pools with warm water and enough space to relax.

Miinukset: Not enough space in the room to put clothes (no wardrobe). WIFI was a little bit slow. Breakfast was too crowded and often most of the food finished soon.

Plussat: The place is a haven. From the staff to the whole place. Thank you for the fruits.

Plussat: Location, facilities are good. Breakfast is nice with plenty of foods. 3 mins to access front beach

Miinukset: I was enjoy and had good experience in entire time stayed in resort however in the very last minute when I checked out, the receptionist’s name Novie was mean to me and let me down. She asked me again and again “where is your towel card?” and raised her voice with me and that was very early morning when we rushed to the airport. My cousin said “we claimed 3 towels and it’s inside the room, the one left i’ve gave to you”. She immediately called to the staff who checked the room to check if there are 3 towels and it is. It’s ok if she just asked me in a nice and respectful way so will just tell her and my trip would be perfect. Anyway she said goodbye to us. Maybe she felt repentant. All the rest staffs we’ve met are friendly and hospitable

Plussat: Great view and ambiance!

Miinukset: Some areas are full of mosquito

Plussat: Quiet and serene

Miinukset: They kind of prioritize tourists than us locals. Which is very disappointing. I think most of the hotels in Boracay have that trait.

Plussat: I loved the location. Central to everything. Food was okay, but could be better.

Miinukset: There's really something wrong about the way the staff handled people generally. I could easily compare with other Boracay hotels I have tried. THEY NEED A REVAMP of their staff, and a serious re-training. It was more like dealing with a government office than a hotel. Also: you don't do renovations when there are guests, and expect that guests would be irate when they're all after some peace and quiet and all they hear all morning is the constant hammering and drilling. I was moved from one room to another, but it had to take me being so mad on their phone before things could be decided on. Decisions made must be firm, swift and with the guest's ultimate comfort in mind—a lesson I'd like to tell the manager.

Plussat: Breakfast was good and delicious.Location is also very nice.

Miinukset: I noticed the lights in the hallway was not bright...its almost blurry and aged already...I suggest you change all the bulbs in your hallway to make it vibrant.

Miinukset: They did not respect my religion

Plussat: Room was very clean (room 331). No ants, spiders, or other bugs mentioned in some of the other reviews. Beds were comfortable, shower had great water pressure, AC worked well. Easy to obtain extra bottles of water (free of charge) for the mini fridge in the room. The pool was a great place to read and relax while having a snack and drink from the bar. Customer service was great, we did not have any bad experiences. The front desk helped us get a trike to ride out to Spider House to watch the sunset, and they also helped us with our spa bookings and with booking a sunset sail. The breakfast buffet was just what you would expect at a big resort hotel - nothing fancy, but had lots of options so it was easy to find something to eat. The ala cart breakfast restaurant was quieter if that's something that is important to you. Transferring from the airport was a breeze. Was very easy to find the Hennan representative at the arrival gate.

Miinukset: The food we ordered at Mesa was not very good - may have just been what we ordered. The jacuzzi at the spa was too hot to enjoy, but the Kai Spa at the hotel was otherwise very lovely.

Miinukset: Breakfast Buffet was not good

Plussat: Breakfast is also very good. Most of the staff are very kind. And the best thing to do is to lend me a beach towel when I go to the beach to swim.

Miinukset: There was nothing uncomfortable or bad things.

Plussat: I like the location which is close to the beachfront. Also the buffet breakfast with lots of yummy choices. I also like pool setup in front of rooms.

Miinukset: Check in time should be same other other hotels in the area which is 2PM not 3PM.

Plussat: Breakfast in the sea breeze

Miinukset: Actually i like it all

Plussat: The food and the location was great!

Miinukset: The aircon isn't near the bed area. When you face the balcony, it's on the right side -where the tv is only focused of the air-condition.

Plussat: Location, the cleanliness of the room, the distance from the restaurants, staff were very courteous, hospitable, always smiles and greets the guest first thing in the morning. We came during the rainy season but staff made our stay comfortable and enjoyable.

Miinukset: So far our experience is good with the hotel

Plussat: Fantastic beach side hotel. Food was good. Location was great close to bars and mall. Right on the beach

Miinukset: Nothing

Plussat: the breakfast was really good.

Plussat: Sehr Freundlich

Miinukset: The door was a bit hard to close.

Plussat: Beachfront

Miinukset: Very HARD beds! No wifi

Plussat: Location - Station 3: our room had a beach front view and we were able to watch the sunset every night from our huge balcony. The staff were always so friendly and front desk and management was very helpful. Communication via the booking.com website was always helpful. Rooftop swimming pool was a pleasant oasis with spectacular, breathtaking views and the mango smoothies were the best on the island! Great place to take a boat around the island and go snorkeling but again very busy full of tourists and vendors selling ice creams and coconuts from their kayaks.

Miinukset: Breakfast, sub standard. Unfortunately this is a property who mainly has korean visitors. We had no water one morning which took 5 hours to fix, then a blocked toilet that was fixed, and ultimately during the night of a thunderstorm there was water leaking from the ceiling onto me and into the bed. We were offered another "new" room in their new wing but it had no view so we did not change. Fortunately no further water leakage and they offered a free massage as compensation. We broke a mug and glass in room which we were charged for. No where to hang towels or clothes in the room. Getting to Boracay was an unpleasant experience so thankfully i had booked the transfer with the hotel otherwise it would have been even more awful! Thank goodness it didn't rain for both transfer in and out. The activity hawkers were constantly asking for business right out front of the hotel. Even though it was low season, it was very busy. Glad we visited but not likely to return to Boracay. Travel with only hand luggage for the boat transfer otherwise you will have to pay a porter fee. There is a new jetty but it is not used.

Plussat: Helpfulness and kindness of staff

Miinukset: Overly sexual figurines in bedroom

Plussat: Staff were all friendly and accommodating. They try to give the best to please their guests. On one occasion, the aircon unit in our room shut off after a brief brown-out due to bad weather, we had to call FO to report the matter. They immediately sent a guy to fix the problem and he did not give up until the problem was solved even at 12 midnight

Miinukset: Breakfast buffet would have been much better if they had more variety and choices. Staying and eating the same breakfast for 3 consecutive days is quite boring

Plussat: Breakfast was great and as always Filipino staff always assist you and help you with a big smile

Plussat: Fantastic 2nd time will go a third!!

Miinukset: everything , just a magig hotel!!

Plussat: This is a diamond in the rough. The hotel is right on the beach. The beach is white sand and the water is aqua blue. We chose the cheapest room so we didn't have a view. The roof has an infinity pool ,swim up bar, chase lounges with umbrellas, and a great view. There is a new building addition that had an elevator. The breakfast buffet was really great. They had so many different types of food. They had plenty of staff. You can order food and drinks by the pool or sent to your room. The rooms and facility were immaculately clean. The staff is soooooo helpful! They speak English. They had great live music every night at the pool and bar. We had 1 hour massages in our room for $12.00. The US dollar is 50 pesos to 1 dollar. Everything was really cheap.

Miinukset: You have to get down a narrow path from the street to the hotel with your luggage. The hotel has staff to help but you need to send someone down the path to get the help. When you leave the staff takes your luggage right out to the street so that you can get the transfer to the boat to leave. The only other problem we had was there is only one key for the room. I think the new building had more than one key for the room. The internet is really slow in the room. I found that I needed to connect in the lobby and the restaurant to really have internet connection. the price for the value was excellent.

Plussat: The staff and service were great

Miinukset: Na

Plussat: Great staff

Miinukset: Shower n toilet sucked

Plussat: good! room condition also very very nice! i enjoy my vacation at boracay~~~~~ i want visit again. Thank you

Plussat: Friendly staff

Miinukset: Tiles were broken on balcony, room was not in great condition