Attempted to assign us a room with a non working HVAC and thermostat. Argued it was working. I own an HVAC company. It was not. Had to argue to get a room with a functioning AC. Second room had wet carpet. Poor staff attitude. One in particular.
The hallways and elevators were very hot. All of the staff were friendly except one. She was extremely rude. She argued an HVAC system was fine in first room. It was defective and thatâ€™s a fact. The thermostat would not control the AC. Wonâ€™
Close to horseshoe casino
Hotel employee, at the front desk, welcomed you with such a warm personality. The room was spacious and the bedding was comfortable.
It could use some touch-up painting and the showers are looking pretty worn.
Kitchenette area was really nice and desk/work space. Pool area and gym were nice.
The front desk and cleaning staff were so helpful and welcoming.
Friendliness of staff..
Smell of sewer !!!
The toilet didn't flush on the first attempt each use.
Location and cleanliness
I am a Marriott elite silver status. And even though we had called ahead about checking in ( they said room would be ready...it was not ) we arrived at 2:53 . People arrived after us and got rooms ( that were not already paid for) while we waited 45 mii
Clean and very nice setup
Only complaint was how far I was from the elevator. The hotel is excellent
Location was close to Casino.
The front desk staff was awesome. Room were very clean and the decor modern. Since it was pouring down rain the day we were there it was nice to have free Wi Fi and multiple channels on TV. I would give this hotel four stars.
Casino next door had a couple of events. Heavy traffic made it difficult entering and leaving hotel. However, not the hotels fault.
Residence Inn by Marriott Shreveport-Bossier City/Downtown sijaitsee keskustassa, joten Horseshoe Bossier City Casino löytyy kivenheiton päästä ja Louisiana Boardwalk (ostoskeskus) puolestaan vain 10 minuutin kävelymatkan päästä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 118 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.