Copley House

The location and full kitchen facilities. It was within walking distance of all activities we were involved with. Excellent location for subway.

Shower heads were extremely noisy. Adjacent room shower woke us.

feel very easy to stay

The window can not open, so the room lacks of fresh air.

My room had been recently refurbished. decor very nice - and good size. would be good for longer term stay as it had kitchenette.

Stairwell was narrow - no elevator which was not an issue for me, but might be. also the office staff was not always present: "on break, back shortly, sorry for inconvenience"

The responsiveness of the staff was good when there were problems.

The room had not been checked properly prior to being let to us. We had to change rooms as the first one had blinds that did not fit the window so our privacy was compromised. The second room in which we stayed was not clean including plates in the cupboards. We had to wash them before use. The tv did not work due to a broken cable. We had no way of controlling the heating when it was chilly and had to call for it to be switche in on more than one occasion. There were no cooking utensils or cutlery in the room and the gas cooker would not ignite automatically with no provision of a manual lighter. The carpet was filthy around the edges, the whole place needed a good clean, thick dust lay along the edge of the carpet.

Great location in a beautiful neighborhood. The room was organize in a good taste, and the kitchen was well equipped.

Good to have a kitchen when we are away from home

I booked a one bedroom suit through booking.com with USD100 per night. When we arrive they refuse to give us a one bed room suit and end up with a small single studio. My brother had to sleep on an airbed with the heat not warm enough and not adjustable. This brings us a bad experience and don't want to book the copley house again. You never know if you get the room you booked for.

Close to subway and restaurants