Brattleboro hotellia

Plussat: Breakfast was unusually imaginative and good on all four days. Nicely designed and furnished house with full access for guests. Extraordinary hosts with super suggestions. Felt home. Hiking to ski jump starting in the backyard.

Miinukset: I felt that the mattress was a bit too soft and responsive to movements.

Plussat: Breakfasts were delicious, warm and varied. Maria puts her heart into every thing she makes.

Miinukset: Nothing of import to comment upon.

Plussat: We really loved everything! The room was comfy and cozy and the grounds were stunning! We were so impressed by the breakfast Maria prepared; honestly, it was delicious!

Miinukset: There wasn't one thing we didn't like!

Plussat: The breakfast was homemade and superb. There was attention to detail with everything. The manager (who was also the chef)was a delightful person and went the extra mile in being helpful in every way. We spent a very comfortable two days at beautiful Crosby House. Trail walks are accessible from the grounds.

Miinukset: We liked everything.

Plussat: The breakfast was excellent, and the staff were very friendly and accommodating to our needs.

Plussat: From booking to extending my stay, Lynn was super-accommodating and warm. The Crosby House was immaculate with much attention to detail. The breakfast was not only from scratch but made fresh with delicious fresh fruit and a hot entrée, served in a beautiful intimate dining room. The other couple that were at breakfast were gluten-free and Lynn provided gluten-free, individualized breakfasts for them! I will go back for sure and recommend this bed and breakfast, it is worth paying the additional cost and you get much more in return than staying at the local hotel chains.

Plussat: Ambience of the house, garden, location, ease of parking off road, bedroom comfort, availability of hot drinks & cookies 24/7!

Miinukset: Cold water in the shower - but that was a temporary glitch due to a boiler failure so can't hold that against them!

Plussat: Nice place with great staff

Miinukset: Noisy air conditioning and some noisy traffic on the street

Plussat: Absolutely lovely property and Maria is awesome!

Plussat: Superb breakfasts from Maria, as good as anything I’ve had anywhere in the world

Miinukset: There was a certain amount of road noise to contend with.

Plussat: Amount of amenities for the price, and the pleasant staff.

Miinukset: N/A

Plussat: I loved the amenities and how comfortable I was. I slept like a baby! The staff was very accommodating as well!

Miinukset: I wished they fire pit was behind the hotel and not in the parking lot.

Plussat: I like when management and staff jump in and help when business is busy. Breakfast was packed and others were there without being asked to help. There was no waiting for food or implements.

Plussat: Room I was first given stunk to high heaven of cigar. I put in info needing clean, down free room. Housekeeping said pillows were down free in king bed... not clearing labeled as down mix. They changed my room and made sure it was okay but... this is the 2nd or 3rd time I’ve booked through your service and wouldn’t do it again. Each time notes were apparently not read by hotel/motel staff. Learned a good lesson though. Only book directly through hotel.

Plussat: Nice clean motel, modern look

Plussat: Nothing

Miinukset: Breakfast offer unacceptable, low basic, nothing fresh or healthy Mould behind curtains in bedroom- disgusting

Plussat: Not happy with hotel!

Miinukset: 1. The staff not very friendly. 2. Poor Customer Service! 3. Room was not cleaned until 2:30 pm or after that time. 4. Next day room not cleaned at all, the male clerk at the front desk advised we left our do not disturb sign up, which was not true!

Plussat: Easy access from major routes. Not far from a good restaurant.

Miinukset: The hotel rooms are very dated. They feel old and a bit shabby.

Plussat: Breakfast was great

Plussat: Will be staying here in the future. Looking forward to future renovations when they come. Other HIE have had great updates.

Miinukset: Great location for me and my clients in the area

Plussat: The hostess at breakfast was exceptional; she was both efficient and friendly. There were gluten free bagels and dairy free omelets on the buffet, as well as sausage, scrambled eggs, etc.

Plussat: Most of the staff, the location, the room.

Miinukset: When we checked in there were no towels in the room. 2 days out of 5 the room wasn't cleaned, bed wasn't made, no new towels, no soap, etc... It seems that if you had a Do Not Disturb card on your door early in the morning, the staff never checked back.

Plussat: The breakfasts were delicious

Miinukset: The bathrooms rather old fashioned and in one room, quite cold

Plussat: We made very late reservations to stay at the inn - a last minute idea to drive into Vermont - and we couldn't have been happier with our one night stay. Breakfast was delicious and chatting with the innkeeper Cindy made it especially lovely. The location was just perfect, sits on the bank of a river just outside the main streets of Brattleboro, and I am certain the garden in season must be amazing because it was pretty even in November! The room was immaculate, comfortable and the gas fireplace was perfect for taking the chill off a very cold evening. A basket of locally made snacks along with access to hot beverages completed the welcome. We would stay here again for certain.

Plussat: Room was ok.

Miinukset: Management/ owner was difficult. No help up stairs with luggage. Unavailable except for breakfast, and got her feelings hurt when we did not stay for breakfast. I felt like I was staying with a crotchety aunt.

Plussat: Very friendly and helpful service. We stayed in the Red Maple room, which is a little guest house unconnected to the main house. Very quiet and comfortable. Comfortable beds, good heating, Smart TV, great shower and tub.

Miinukset: Not a big deal but I was hoping the jacuzzi tub in the room would be a bit bigger.

Plussat: We liked, very much the decor of the room and overall Inn. It also was very tranquill.

Miinukset: Our stay was too short.

Plussat: The staff was so welcoming and helpful.

Plussat: The staff was great! My wife and I arrived late at night after a flight from Brazil with stop in Houston and the staff took their time to talk to us about the region, main points of interest, tips of where to go and routes to take. Many thanks, once again, you're the best!

Plussat: Breakfast was good quality and more complete than at comparable hotels. Room and bath were large and clean. Bed was extremely comfortable. Staff was very friendly, efficient and accommodating.

Plussat: I loved how friendly the staff was and the cleanliness of the hotel.

Miinukset: I did not like how loud the a/c unit was. It kept us awake throughout the night. That's the only thing that was poor.

Plussat: Good location, clean, friendly staff.

Miinukset: I stay in a lot of hotels like this one but for some reason it seemed the walls were paper thin in our room. I could of jumped into the room next to ours conversations.

Plussat: Breakfast was good for the hotel type.

Miinukset: Check in very slow. Bathroom exhaust not very strong.

Plussat: This is our second time here and there definitely will be a third. Comfort, clean, easy to get to. The free breakfast is great. The staff is friendly and helpful.

Plussat: Breakfast , bed very comfortable

Miinukset: No pool or hot tub! The only reason I booked this hotel was because of the pool which was not open ,very unsay with this , staff were great

Plussat: Very nice lady behind the desk at check in.

Plussat: We spend just a night and everything we need was perfect. Good breakfast

Miinukset: Nothing

Plussat: She's absolutely charming! What a warm and welcoming person. She was the best experience by far!

Miinukset: The parking lot could use a mow and a little TLC. At first glance you wouldn't think the hotel was nice and clean by the looks of the parking lot.

Plussat: very good, plenty of options to choose from, did not leave hungry and the staff was very friendly and always willing to help.

Miinukset: need some type of partition/curtain to help separate the bedroom from sitting room to allow a light and tv to be turned on without disturbing someone who is sleeping.

Plussat: We needed to stay overnight in a hotel where we could feel at home. We like the roomy proportions of the Hampton Inn chain. The rooms are big enough so you can breathe, the decor pleasantly restrained and the breakfast outstanding.

Plussat: Pretty much everything was an a really good level, especially for the area full of crappy local inns and hotels.

Plussat: Everything was fine in general.

Miinukset: Our mattress was horrible. We told them about it at checkout. For the price of this hotel, they should be much more vigilant about the quality of the beds.

Plussat: The breakfast was fine.

Miinukset: Upon checking into my room with two double beds to accommodate up to 4 people, I only had towels for one. No big deal. We asked the clerk for more towels.

Plussat: breakfast

Miinukset: I was over charged

Plussat: The room was clean as was the bathroom. The bathroom had neutrogena bath products.

Miinukset: The duvet was too hot and there are no top sheet on the bed. The pillows were too soft. The hotel was too hot. I had the air conditioning set to 58 in my hotel room in January.

Plussat: Very clean and people were very friendly.

Plussat: clean. comfy. convenient. we arrived late evening, nice staff. didn't get a chance to check out the pool.

Miinukset: breakfast was average. eggs were still chunky. waited for bagels to be put out, had to ask for butter. had to clean a table ourselves. coffee is always terrible at every Hampton, this one was no different!!!

Plussat: The staff was very helpful. The room was clean. Very nice breakfast - plenty of choices. Great place to stay.

Miinukset: Everything was wonderful.

Plussat: The room was very clean & comfortable. Front desk was very helpful. Will definitely be back!

Plussat: Beds and Breakfast

Miinukset: Hot tub was not Broken and after a day of skiing that's what I needed!! Hotel offered no compensation.

Plussat: Location.Large and quiet comfortable room.. Close to restaurants. Own parking behind hotel.

Miinukset: Breakfast included but only 3 small tables in a corner of the lobby. They clearly want you to eat out.

Miinukset: Loud people in the corridor late at night yelling and swearing.

Plussat: I love this place ! Old hotel , great staff and location!

Plussat: The fixtures were old but it had character.it was very clean i would stay there again.

Plussat: I loved that it was centrally located and I could leave the car parked for the weekend. Staff were very nice and the continental breakfast was terrific.

Plussat: Being in a movie theatre

Miinukset: The rooms need updating. The windows really need cleaning.

Miinukset: Got absolutely nothing for the money I spent

Plussat: The hotel is a historic building with an amazing theater. It is close to anything downtown and the parking is so convenient.

Miinukset: A bit of street noise.

Plussat: Wonderful old (but nicely renovated) hotel in the heart of Brattleboro's downtown with its many restaurants, cafes, bookstores and other shops. A live theater and four movie screen in the building! Friendly staff and cool guests.

Plussat: Great downtown location with easy parking, a great staff, and loads of character.

Miinukset: While I can appreciate the character of an older building, or a place with a story, this place seems like it really could use an update and a scrubbing. They should at least add heat and AC and have a 24 hour front desk. Fine for a night or two.

Plussat: Very friendly and accomodating staff. Clean, comfortable room with efficient, occupant-controled temperature unit. Good continental breakfast. Safe arrangements made for late arrival.

Miinukset: Only problem was very inconistent internet service that my browser kept telling me was insecure.

Plussat: I had a wonderful breakfast and a lovely chat with the owner who is a warm and lovely host. The pool area is private and beautiful with blooming flowers. The bed was comfortable and the pillows were great. Close enough to downtown for a pretty walk. Loved

Plussat: It was very clean and comfortable very quiet

Miinukset: It was a very clean and comfortable room very nice setting close to stores and restaurants it was very nice.

Plussat: location

Miinukset: the room desperately needed to be aired out-it smelled dusty and stale. The furniture had holes in it and the bathroom walls were stained -not worth the price of the room

Plussat: Very cozy and clean, staff was super friendly would definitely stay here again

Plussat: Quiet location. Large room, great accommodations.

Plussat: Good location but a great value for a motel. Most importantly very clean.

Miinukset: Brattleboro is not a very vibrant area but I was on my way to ski and this was perfect.

Plussat: The hotel was quaint & convenient. We were in a suite room with a hot tub. The room was tucked away in a corner, which gave us the privacy we wanted. The staff especially were fantastic! We will be back.

Plussat: Room was clean decent size

Miinukset: Pictures that were depicted are somewhat old the place does need some TLC

Plussat: Our room was very large and very clean. The bed was comfortable and the location perfect for on and off the highway. Great value for a king sized room

Plussat: Overall I think the facility was amazing, close enough to drive to town but still enjoy some peace and quiet away from the night life. It was right off the highway so very easy to find and very easy to get on our way early in the morning. Highly highly recommend for the money you pay. Our room had 2 beds, a fridge, a microwave, and a nice sized bathroom and we only spent $58 dollars.

Miinukset: I thought the breakfast was a little mediocre just because there were not many options for my toddler and some things were not the best quality like the hard boiled eggs were rubbery and the donuts were kind of stale, however for a free breakfast, you can't expect the quality you would get from a 5 star restaurant.

Plussat: It exceeded my expectations. Looking forward to staying there again in the future.

Miinukset: Nothing negative to say

Plussat: Easy to get to.

Miinukset: Run down. Not dirty per say but the fact it was so run down it seemed that way. Chairs in the room were stained, bath was not pretty. The bedding was clean and to me was all I really needed. I spent as little time in the room as possible.

Plussat: The location was good, breakfast was decent

Miinukset: Could have been cleaner--had to request our bedspread be replaced, had old bloodstain on it, couch had stains on it as well

Miinukset: I went into the room and it was quite dirty. The window was wide open and it smelled of smoke. In addition, there was "pee" in the toilet, paint peeling off of the door, and broken blinds. I didn't up staying at the motel.

Plussat: Spa is AMAZING. Free breakfast more than decent. Easy distance from town and a really pretty drive to the ski mountains nearby.

Miinukset: Staff was a bit disorganized. No one was there to check us in! However they comped us that night we had trouble.

Plussat: I liked the location

Miinukset: The place is outdated & the shower water was not hot after a day of skiing very aggravating

Miinukset: Fireplaces were not operational.

Plussat: Location and price

Miinukset: We were given our room keys, but when we went to the room it had not been cleaned. This was at 3:15. We were told they would clean it right away, but we had to wait an hour.

Plussat: This hotel has gone completely down hill . Would not recommend staying at this place

Miinukset: My heat did not work . My friend stayed in another room and found a crack pipe in his room . Totally disgusting !

Plussat: Location and bed size.

Miinukset: No

Plussat: The location, and the pool although the open hours didn't allow us to enjoy it.

Miinukset: We arrived at about 9:00 pm and were disappointed that the pool closed at 8:45 pm. It opened the next morning at 8:00 but we had to leave about 8:15. The pool was the main reason we chose this motel, but we hardly had the chance to enjoy it.

Plussat: The location was convenient.

Miinukset: The hotel room was extremely dirty and the carpeting in the room was wet in some areas. We decided to cancel our second night and find lodging elsewhere.

Plussat: very large room

Miinukset: Bathroom needed updating

Plussat: Good breakfast, friendly and helpful owners. Great place to relax and enjoy the are.

Miinukset: It’s unfortunate if you have to go with twin beds due to availability, so make sure to book the type of room you want.

Plussat: I was extremely upset about my stay! I reserved 2 nights but I left the same day! The staff was unapologetic about my issues with the room. Their ice machine didn’t work, the WiFi didn’t work and there was a bug crawling on me in my bed!!

Miinukset: They could of done everything better!! I’m very unhappy with my stay and with the hotel!

Plussat: Convenient location.

Miinukset: The pillows.

Plussat: I wasn't expecting an indoor pool, because the site says "outdoor pool". I was very happy with my room 120 as I had no one to disturb and no one next to me. Not that I'm loud. I loved the waffle maker. Having a fridge, microwave was really nice. The location is awesome! Great to be able to walk to a full supermarket, drug store, dollar store, bagel place, & pizza. Very convenient. Staff was helpful & friendly. Thank you very much to let me have my cockatiel in a cage. I can't leave him home! Nice to have him with me anyway.

Miinukset: I did have to clean the remote control, but not a big deal. I travel with disinfectant cleaning wipes. But overall, no complaints.

Plussat: As an overnight stop this was fine. The room was large and clean and the beds were comfortable.

Miinukset: Bathroom is dated. It was also a shame that a herd of elephants had booked the room above ours and stampeded until 11 at night.

Miinukset: No wi fi shower head had very slow tricle of water.air conditioning unit had black mold filter.no sound on half tv channels.

Plussat: The day we left!

Miinukset: The room, beds were horrible, shower curtain pole was hanging, phone didn’t work even after they replaced it.

Plussat: Next to a very good grocery shopping center.

Miinukset: We choose this hotel so that we could use the swimming pool after skiing, but we were told that it was broken..

Miinukset: The floor was not clean, and the bathroom needed to be cleaned. Also the phone did not work in the room.

Plussat: The rooms looked great and a great price

Miinukset: More for breakfast

Plussat: convence

Miinukset: the wi-fi

Plussat: The location with easy access off the highway was good for a road trip stop. I am typically not picky, and just wanted a quick place to stop overnight and swim a few laps in themorning before heading toward my actual destination.

Miinukset: The room was dusty with cobwebs. The bathroom seemed clean but had a mildew smell. The fridge rattled continuously and I needed to unplug it to get some sleep. About half of the tv stations had no sound. The pool was never open.

Plussat: They have make your own waffles,which was delicious and I don't ever remember seeing that at a hotel continental breakfast. though I only got half a waffle because they were almost out of mix it was still nice.

Miinukset: first room I was given beds weren't made and room hadn't been cleaned. Next Room I was given smelled of stale cigarettes. Television channels did not work properly and I didn't get to watch a program I was looking forward to.

Miinukset: It was NOT a QUEEN room as "Promised"; the TV was from the 1980's; the double mattress was saggy and bouncy altogether VERY uncomfortable. Good for one nite and would stay again...

Plussat: The crazy lady that ran the front desk.

Miinukset: The option that this was a place to stay. As apposed to a modern hotel. Nothing has been updated in 40 years.

Miinukset: This survey wouldn't let me answer the smiley face questions. My clicked selection kept unselecting with my next pick. Also, it would be nice to have a greater selection of cable/satellite television stations from which to choose.

Plussat: Loved the hostess!!!!

Miinukset: It's a bit outdated.

Plussat: Convenient location, not walking distance to restaurants / bars which is a shame, but convenient off main road for exploring the area. Big comfortable bed

Miinukset: The heating hadn’t been put on before we arrived and the thermostat was set to 45!!!! It took over 2 hours to get the temp up to 65. We’d reserved and had an allocated room so I think that’s really bad. We’d wanted to chill out on the room but it was too cold to do anything.

Plussat: Breakfast was ok.

Miinukset: It really needs an update. Mold on walls in the bathroom. It's very old and has a bad smell of cleaning products everywhere. Their internet didn't work, we had to call the costumer service of the internet provider to figure it out, there's no signal there at all, so without internet you can't use your phone at all.

Plussat: They have a good breakfast

Miinukset: It's out dated. Needs to have carpet in hallways redone.

Plussat: Manager was very personable

Plussat: The beds were so comfortable! The price I paid for 3 rooms was awesome too, also a good selection for the complimentary breakfast.

Miinukset: Could be a little cleaner, the pool was broken

Plussat: good breakfast convenient

Plussat: Room size & hot breakfast. Fine clean rooms, good value.

Miinukset: Fine all weather, & easy access highway location ... On US-5 North of the circle after the NH State line Conn River bridge.

Plussat: Location was good. Front desk staff very nice, very efficient.

Miinukset: Room was dingy, lighting terrible, bathroom sink and tub drains were so slow. I was standing with water up to mid calf in shower. I could hear ,every whisper from the room next door. A Lobby smelled like disinfectant.

Miinukset: The mattress was too soft.

Plussat: Staff was very friendly and helpful. Great location. Room was dated but very clean and mattress comfortable.

Miinukset: It is dated. Outlets(available) were nowhere near the desk.

Plussat: Right off the highway pool was nice an warm . Decent for the price and 1 night stay

Miinukset: Breakfast wasn’t hot just barely warm. It’s an older hotel could use some updating

Plussat: The check in front desk woman was so courteous and the breakfast was plentiful for a free beyond continental.

Plussat: Location

Miinukset: The bathroom was aweful paint and just aweful. The hallway smelled like animal urine. Next time I’ll spend double on somewhere else. I know they are independently owned but not quietly check?

Plussat: Easy check in and welcoming staff.

Miinukset: Price point high.

Plussat: Situation

Miinukset: On the check out I paid in cash (room + taxes) and, at the end of the day, I saw that they also charged me the amount (room + taxes) of the reservation through the bank card. After complaining and insisting I'm only refunding the amount of the room. Never again.

Plussat: Good location,

Miinukset: Phone did not work

Plussat: Staff was beyond friendly and helpful. Price was within our budget. Room was clean. Amenities were good.

Miinukset: A lot of spots need to be better insulated. Can see right through the door jam and nothing around the heating/ac unit. It didn’t affect the temp of the room, but you are spending extra money to heat that room.

Plussat: Nothing

Miinukset: There are not enough characters to explain the dirtiness, rudeness and lack of subfloors. Had to switch rooms at 11pm when it was sub zero temperatures.

Plussat: Location and price.

Miinukset: Just one washcloth and no shampoo. Had to wash my hair with a bar of soap.

Plussat: Motel 6 is always best when you do not know the area well. We had to say good by to a dear friend. It was a sad trip; but Motel 6 came through for us. Thank you

Miinukset: Nothing. It was comfortable and clean; that’s all we remember

Plussat: Location

Miinukset: Drugs, alcohol

Plussat: Nothing.

Miinukset: The room smelled very strongly of a nasty floral scent. The bedding was gross and had hairs on it. Odd assortment of furniture. Worst Motel 6 I have stayed at.

Miinukset: Could not control the heat.

Plussat: Going for a snowboard weekend but it rained had to cancel the staff helped quickly cancel with no fee. Had a great experience customer service wise.

Miinukset: The weather.

Plussat: The staff were very good and very helpful. I would just recommend that Motel6 make sure there are two pillows for each person in the room.

Miinukset: n/a