Etsi halvat lennot: Brussels Airlines

U need marketing intervention

Miinukset: I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!

Lost luggage

Miinukset: My luggage was lost and still haven't received it. Very disappointed in the service.

Miinukset: Was surprised that the food was on sale !

Miinukset: Flight was late and I almost missed my connection in Brussels

Broken suitcase

Miinukset: Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel.

Miinukset: i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it.