Thon Hotel Bristol Stephanie

Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

cleanliness not spotless; reception often congested.

Spacious rooms, facilities and location

Pay for wi-Fi, staff could be a bit more friendly.

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Natalie at Recdption was most friendly and helpful.

On the Monday morning bread was in very short supply at breakfast. When I requested some bread (all of the baskets being empty at 9.40) I was given two rock-hard scone-type rolls which were an off-putting grey colour. There were no drawers in our bedroom for clothing. The bath was very slippery when showering.

The room was very well kept and beautiful even though there was not much of a view. The beds are extremely comfortable - I slept like a baby. They provided a cot for our baby to sleep in with a little teddy bear as a gift to her. They go above and beyond what a client expects which is something I always look for in service anywhere I go.

The only thing I can suggest is for the front desk people to be a little friendlier/open. They are in everyway very professional but there should be that extra put in there to make you feel comfortable like a smile. Otherwise in general, everyone there was very friendly and attentive to our needs. I would also suggest a bigger elevator.

well run hotel, friendly staff, comfortable quiet room at the back, excellent hot and cold buffet breakfast with large choice at 07.45, breakfast included in week end rate

very small wardrobe like a cupboard, air conditioning noise even when switched off !