Bryssel hotellit lähellä Musée Horta

Plussat: The hotel was pet friendly and a bed and bowl were provided for our small dog. The hotel has private parking. The room was spacious, exceptionally clean and quiet. Bed was comfortable and large. Air conditioning was appreciated. Very happy overall.

Miinukset: A price of 50€ for hosting one pet, irrespective of the duration of your stay, so excessive if only staying one night as we were.

Plussat: Location

Miinukset: No free parking

Plussat: Clean Quite Big rooms

Miinukset: Restaurant smells on the ground floor

Plussat: Nice and helpfull staff, nice location

Miinukset: Not clean at all for a 4-star hotel, horrible smell everywhere...

Plussat: This property met my needs in terms of location, size of room and amenities, selection at breakfast, etc.

Miinukset: The air conditioning was not as cold as I am used to and did not do a good job at sucking out the humidity in the room. It was a damp cool and felt more like a fan.

Plussat: Good location. Great hotel, comfortable and quite. Friendly stuff.

Miinukset: Poor in giving free water.

Plussat: Nothing to complain, really, very kind staff members, explained us everything. A little bit later check-out (I think it we’re 45 minutes or even an hour) was not a problem, cleaning personnel provided us with fresh towels and bed sheets. Bathroom is spacious and our view from 5th floor was outstanding. Great hotel and quite central located, about 10-15 walking minutes to the main beautiful square.

Miinukset: Not a real negative point, but rather one I don’t understand - the parking on the hotel territory costs 30€/night, however right in front of the hotel there is a (quite big) public parking which requires payment only from 9a.m. to, I think, 6 p.m., so the night parking is free and during the day you pay max 13.50 €. So if you don’t mind walking 10 meters to your car every day in the morning and buy a new ticket, would definitely recommend doing it this way.

Plussat: Very comfortable . Super clean and very nice staff . The front desk lady ( Spanish one)is súper profesional and extremely helpful. It makes a different when you have someone like that who not only does the job correctly but also with a big smile in her face while the same time is profesional . Super good

Miinukset: We like everything

Miinukset: The bed is very uncomfortable. It will mess up ur back

Plussat: Sijainti erinomainen ja helppo löytää. Plussaa karkkibaarista aulassa!

Miinukset: Huoneen viihtyvyys olisi voinut olla parempi. Henkilökunta oli jokseenkin töykeitä, (selvästi ystävällisempiä ns. VIP-vieraita kohtaan, josta tuli epämukava olo).

Plussat: Super well located

Plussat: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Miinukset: There were no towels in the room but they brought them quickly

Plussat: Elegantti hotelli. Lähellä hyviä ravintoloita.

Plussat: Loistava "vanhan ajan" kunnollinen hotelli, jossa upea, tilava huone ja loistavan ystävällinen palvelu. Erinomainen huonepalvelu, josta ei mitään lisämaksua.

Plussat: Everything

Plussat: Great location and the place, nice staff

Plussat: Very comfortable bed

Plussat: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Miinukset: The dinner I ordered in room service was not a good taste for me.

Plussat: Very well maintained tidy rooms, reception staff very cooperative.Executive room are spacious with very comfortable beds.

Miinukset: Service staff for the breakfast were rude , just ignoring and delayed serving our table.thats why we decided not to take breakfast in the hotel.

Plussat: Everything was great!

Plussat: It amazing breakfast, I love it

Miinukset: Everything is perfect

Plussat: Clean bright room, Good breakfast.

Plussat: Great hotel couldn't fault it in anyway, the staff are very friendly and polite, will definitely stay there again

Plussat: Very nice room, comfortable bed, excellent breakfast, serviceminded staff.

Plussat: Nice design of the rooms and quiet. The breakfast was great.

Miinukset: The bad was not so clean and the water didn't drain properly.

Miinukset: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Plussat: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Plussat: A very stylish hotel at every detail! The black and white interior, the stylish and very personal photograph posters and the effect colours give a very classy feeling. The personnel was very friendly and helpful. Good breakfast. Nice roof terrace.

Plussat: Big, comfortable rooms with all facilities and attentionate service.

Miinukset: Interior design quite trendy and classy but a bit dark.

Plussat: The breakfast was fabulous, many organic products, mostly local Belgian specialities. For me definitively a reason to stay again at this hotel! The room was very quiet. The hotel is in walking distance to the gare du Midi, if you come on a Sunday don’t miss the really large and varied Sunday market. Parking at Porte de Hal is 3€/day at weekends (20 mins walk, but an unbeatable price) And yes, although it became a little touristy, visit the very nearby Chantillon brewery. The beers are superb.

Miinukset: Receptionist could have been more attentive

Plussat: The proximity and decor

Miinukset: That my shoes were stolen by cleaners and I was give false information by a receptionist regarding shuttle bus to station at 7am

Plussat: Breakfast was great. Comfortable rooms

Miinukset: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Plussat: Specious rooms Great location Feeling like home

Plussat: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Plussat: Large room, comfortable, well located, very welcoming and helping staf

Plussat: Breakfast was especially good for a gluten free diet - very good taken care of. Staff in general very kind, helpful and trying to deliver best service!

Miinukset: I am a frequent business traveller with hundreds of nights all over Europe in the last 10 years. This has been the absolute low point of all experiences. If you are the responsible manager and reading this you may consider forwarding this to the headquarter so they free up some budget for more personal and renewing equipment. At least my room (518)(stay from 29. to 30.07) was a total mess. On top of my mind these points Cleanliness - the fabric on the floor was so dirty and had huge stains which looked like somebody did splatter a snickers on it (or several snickers) and nobody did care to fix it. You could clearly saw the chocolate or whatever it was on the fabric. Not one stain but it was all over - the desk chair and the desk looked so dirty it was disgusting. Looked like somebody has turned on youp*rn and had his fun before I got the room. Ewww... - bathroom was clean but maybe it was just because of the lights (see down here) Equipment - half of the lights in the bathroom were broken / not working - doors of the cabinet with broken hinges - iron in the cabinet was broken (staff gave me a new one and put the broken one in the next room. Smart!) - several electricity/cable outlets damaged - AC did not blew air until switched on to the maximum (probably a binary AC ;)) - the door is clamped and needed a very strong push to open (grandma would not be able to do this). Overall the door and lock looked and felt broken. I did not have the time to arrange a change of rooms due to business appointments but overall it was disastrous. I should have taken photos but I wasn't there to do the managements job. I was actually asked at the business meeting how the hotel was and I am quite sure about at least 20 regular business travellers to Brussels won't consider staying there ever now.

Plussat: The room size is unexpectable, the bed was super comfy and breakfast was great.

Miinukset: While booking we didn’t realize that the swimming pool was not for free, but 25 euros a person as it’s not Steigenberger’s swimming pool.

Plussat: Good location, clean room

Miinukset: Espresso machine didn’t work, couldn’t get tv working, nothing was done about it. The spa below tried over charging us and has extremely rude staff.

Plussat: friendly staff specious rooms breakfast choices

Plussat: The room was big and comfortable. The service of the hotel is very good.

Plussat: Very modern

Miinukset: Breakfast , for 35 euro you expect better coffee not the one from machine the one used in holidays inn Slow service in restaurant The pool and gyn you need to pay extra and you gave to be 18 and over

Plussat: Excellent location with friendly staff

Plussat: This is a hotel that could be really great. But it fall just slightly short. Better decor in rooms that are otherwise nice. Less sterile public rooms. Maybe a better upgrade policy for regular guests.

Plussat: Very comfortable

Miinukset: Very old property, and thin walls, you can hear the people next room

Plussat: Staff helpfulness

Miinukset: The information about the gym/fitness room and pool was misleading.

Plussat: Huoneet ja niiden siisteys

Miinukset: Huoneissa ei ole complimentary vettä (pl. ensimmäinen yö) eikä nespresso kahvia kuten tämän tason hotelleissa on yleensä tapana

Miinukset: Need much better lighting in the bathrooms. Also, WIFI was poor.

Plussat: The bed was like a fluff if feathers, soft and cozy.

Plussat: The reception staff .. all of them were super nice and helpfull .. It would have been great if the room service guy who answers the phone was as nice as them. The concierge. The room size. The housekeeping were excellent and the room was very clean. The food was good. The location.

Miinukset: No one helped me with luggage in check in and check out i had to bring them and i had a kid so i actually needed help. But in the way out the receptionist called someone to get me a taxi and take my bags to it. In the restaurant there was a really angry waiter whom when I called him to request something talked back to me in their language and it was obvious it wasn't a good thing what he said .. he said it while walking by me without even standing or looking at me it was really rude .. other guests at the restaurant saw this and unfortunately I couldn't understand a word but gladly other waiters were helpfull and nice. Limited orders for room service they only had about 5 options but gladly there were restaurants all around the hotel.

Plussat: every thing perfect

Plussat: Great location and staff

Plussat: Basically what you can expect for the price level. Good room, very comfortable bed, professional service personnel. Old town within walking distance. Underground stations very close.

Miinukset: the check-in was extremely slow since they had the wrong name for me - this was probably a Booking-com error. The name the hotel had was John Wilson Clarke (from USA) - while I am John Douglas Clark (from UK). The booking ref. no. was correct, however. But it was frustrating at the end of a long day to have such a delay on checking in

Plussat: Location but other than that it is like a 4 start hotel

Miinukset: Staff

Plussat: Location

Miinukset: Price

Plussat: Very convenient and well located

Miinukset: breakfast too expensive

Plussat: excellent professional helpful staff

Plussat: Beds superb . Bar service appalling !

Miinukset: Waiter bar service . Good service russels