Warwick Brussels

Hyvä sijainti ja casinollekin oli lyhyt matka, maittava aamianen, tarjoushinta oli kohtuullinen.Punainen matto ulkooven edessä oli hieno.

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Hotelli oli varannut samat huoneet kaksi kertaa ja jouduimme asumaan ensimmäisen yön toisessa hotellissa. Tilanne oli hieman hankala ja hotellin asenne asiaan vähähtelevä.

Siisti hotelli hyvällä paikalla

Kyseessä on viiden tähden hotelli. Itse omistan asunnon myös Thaimaassa, jossa olen vähintään kuukauden vuodesta. Väitän, että viiden tähden hotelli Brysselissä vastaa kolmen tähden hotellia Thaimaassa. Ensinnäkin aamupala viiden tähden hotellissa Brysselissä oli todella heikko. Samoin henkilökunnan ystävällisyys ja palvelualttius. Vertaan tilannetta Thaimaahan. Ihan hyvää Eurooppalaista tasoa.

I thought the breakfast was nice, and the beds were comfortable.

I had to ask to switch my room twice as I found the rooms depressing and not light or big enough. The room temperature was very cold and I had to ask for a space heater. I found some concierges helpful; others not. The food in their restaurant was not good and I had an issue with something I ordered. I also wished they had made laundry service available. The lobby is very cold and shuts down early, and there is no where to have a drink, read and relax. The bathroom smelled very funny, and I could not get them to fix this. I also received no offer of help with my luggage when I called down to say I was checking out. Overall, this hotel needs updating and to be much more cozy, light and guest friendly. There is a lot they could do to improve.

Hotel is very well located in the city center - ideal for tourists.

Just couple of things spoiled whole Brussels experience: 1 - Discovered there were no towels in bathroom right after taking a shower, 2 - Late evening food from room service was foxy - a complete shame for a 4 star hotel.

The bed was not very comfortable which is dissapointing from a hotel of this standard

Excellent location just around corner from The Grand Place

Reception staff somewhat unhelpful but the concierge and staff very helpful and informative.