Budapest hotellit District V - Inner City-Lipótváros

Plussat: Bed was amazing. In fact the room was fantastic.

Plussat: The staff was wonderful and went out of their way to help us with anything we needed. The breakfast was excellent. The bed was extremely comfortable. Good luxurious vibes to the hotel. We also got upgraded to a better room as a complimentary gift to our marriage.

Miinukset: The gym was very small, no pull-up bar, just free weights and treadmills (and one bench - no bar) Also, the spa treatment prices were high if you compare it to other available options in Budapest.

Plussat: The staff! Szilvia, Barbara and the whole team went out of their way to make our stay truly memorable. We wanted for nothing.

Miinukset: Nothing!

Plussat: We were upgraded to the Romeo & Juliet Suite which is amazing. The had a delicious chocolate birthday cake for my husband. Lovely Luxurious toiletries. Bed was super comfy Loved the digital fire with sound effects on tv.

Miinukset: Nothing

Plussat: Staying at the Aria is a guarantee for a dream vacation. Beautiful big rooms with attention to to smallest details, great service, lively atmosphere

Plussat: Loistava sijainti, upea hotelli ja hyvä palvelu. Huoneet mukavia. Yläkerran terassi loistava. Loungen musiikkihetki 4-6 pm brilliant.

Plussat: Everything. Particularly the customer service. Many 5 star hotels have the best facilities and amazing look but its very hard to get the customer service right and I have to say this is one of the best I've been in.. I would put it up there with any four seasons or rosewood resort. I've actually never had a concierge contact me prior to arrival to ask if I need transfers or anything at all. That was a nice touch. The hotel itself is gorgeous.

Miinukset: Nothing. It was perfect.

Plussat: Oma terassi oli aivan yliveto. Iltapäivän viini-ja juustotarjoilu oli kiva piristys

Miinukset: Aamiaisella kaikki tarjoilijat eivät olleet ystävällisiä

Plussat: The room was great, very big and spacious! Loved the attention for small details.

Miinukset: It was too hot in the gym , but the staff was very friendly and brought a small air conditioning.

Plussat: Amazing ambiance, breakfast especially good!

Plussat: Just perfect

Plussat: Good spa, good design, comfortable, good location and good connectivity

Miinukset: Little bit low quality if breakfast

Plussat: Location Is close to everything. Lobby and hotel Building Is very pretty.

Plussat: at breakfast with a smile !what ever special request to please our party of 4 people. great history and location of four seasons first class

Miinukset: turn down service no chocolate

Plussat: Fantastic location, friendly staff, very clean premises and superior service. Would highly recommend.

Plussat: The Gresham Palace is a truly wonderful art deco building and it feels extremely opulent, luxurious and regal. Our room was really lovely with great attention to detail. We loved the beds and linen. In addition the location is fantastic. Never want to stay anywhere else!

Plussat: brilliant location and friendly staff

Miinukset: not worth the price. not many facilities

Plussat: Was their only a couple of day, Not a very good sample period, but the service seemed up to Four Seasons standards. Concierge steered me to a great restaurant next to the basilica.

Miinukset: Cant really think of anything. They didn't offer to let me drive the Vette out front of the hotel.

Plussat: Very trendy, loved the welcome chocolate and the turndown chocolate. Very good stay. Great location. Pretty much perfect

Miinukset: Hated the pre stay email asking me to complete a word document with my credit card details and signature. I thought it was spam and ignored it. Told them at reception no one who knew about card security would do that

Plussat: Everything was lovely. Excellent location. Such a friendly concierge

Plussat: The location was fabulous

Plussat: The bathroom was very pretty, really comfortable bed, great central location

Miinukset: The pillows,

Plussat: Hotellin sijainti oli loistava, palvelu ystävällistä ja huoneiden sängyt erinomaisia! Aamiainen oli hinta-laatusuhteeltaan pettymys, samaten hotellin ravintola, jonne en toista kertaa menisi. Ruoka oli kylmää ja mautonta, pettymys tämän tasoisessa hotellissa. Muuten suosittelen lämpimästi ja kaupungista löytyy lukuisia ihania ravintoloita, aivan läheltäkin!

Miinukset: Aamiainen, hotellin ravintola, sisäänkirjauksessa todellista sählinkiä

Plussat: Location, furniture, cleanliness

Miinukset: -

Miinukset: We were looking for a boutique hotel off the beaten track but in retrospect should have stayed at the Four Seasons or Intercon where the levels of service are as you would expect. There is no real concierge service at this hotel and the staff at the desk struggled to make recommendations and bookings. House keeping seemed to be annoyed to receive requests and then delivered the wrong items. Generally the service was very poor including cleaning of the room - used glasses were left in our room for 3 days until we specifically requested they be removed. In summary - the only plus point is the location as it is near to St Stephens Basilica but I would strongly recommend you stay at one of the better known hotels near to the Chain Bridge.

Miinukset: Suihkussa vedet tulivat kylppärin lattialle eikä ollut lattiakaivoa. Jouduin kuivaamaan pyyhkeelläni.

Plussat: Amazing experience,rooms and staff absolutely amazing

Plussat: The location is great! Right on the river!

Miinukset: The room was very small. Tiny in fact. Other hotels in the area, have mich larger rooms for the same price. The bathroom was also very cramped.

Plussat: Paikassa parasta on sijainti, aamiainen ja reilun kokoiset huoneet. Vaikka Budapestissä oli todella kuuma, niin hotellin ilmastointi toimi moitteetta.

Miinukset: Hotelli huoneessani oli pelkästään kylpyammeessa suihku, jonka käyttäminen ei ole niin mukavaa kuin erillisen suihkukaapin.

Plussat: Location Cleanness View

Miinukset: You can pick up your luggage from the car upon arriving faster than the bill boy.

Miinukset: Staff friendly, hotel location good.

Plussat: Very pleased. Staff friendly and helpful. Best hotel breakfast I’ve ever had. Great location near the Chain Bridge.

Plussat: Location

Miinukset: Had trouble with the operation of coffee machine and could not turn on shower. Also left Fitbit in room and was unable to retrieve it. I had contacted the concierge but he was unsuccessful in helping me get it.

Plussat: Clean comfortable hotel in central location, we were close to the nearby markets and its location on the river makes the hotel very easy to get back to, the staff were helpful in getting the hotel taxi for the return trip to the airport.

Miinukset: I cannot point to a particular thing that I did not like in the hotel

Plussat: Convenient location to all sites in Budapest!

Plussat: Views (once we moved room)

Miinukset: When we arrived to celebrate our anniversary, we were told we had been allocated a twin room as requested. I showed the staff our confirmation and we were told there were no other rooms available unbelievably until the following day. We returned mid afternoon next day and asked if our new room was ready to be told none available. After insisting they look again an upgraded room was miraculously found to which we moved. Upon checkout we had been charged the upgrade price but only for one of the two nights due to our inconvenience. Do not plan to stay there again.

Plussat: Business lounge is great, great service, staff very attentive and could not do enough for you. It is worth paying for the business lounge as they have breakfast, snacks and drinks available free of charge while there and for that alone it is well worth the money. Views of the river were great from my room and a real wow factor when you walk into the room at night and everything is all lit up. Umbrella available to borrow when the weather was wet on the last day.

Miinukset: Bed was too hard for me but I like a comfy soft (memory foam) bed. A memory foam or padded top layer would make a real difference to the bed.

Plussat: Personnel

Miinukset: Very small room for price paid

Plussat: The location was perfect!!!. Everything is right there. Budapest was beautiful!

Miinukset: Had a few issues with restaurant staff. They did not understand English. And not able to really speak any English. Communication was hard.

Plussat: Hyvä aamiainen. Rauhallinen tunnelma.

Miinukset: Kylpyhuone kaipaisi jotain uudistusta. Hankala mennä suihkuun ammeeseen.Erinomainen sijainti

Plussat: The big chain hotel in the heart of the old town. Very good location with some rooms having great views on the river, the Chain Bridge and the King's Palace. You shall definitely ask for the river view room in order to enjoy it in full. Sufficient space inside the rooms, big and comfy beds. Otherwise not so much special.

Miinukset: Might be big queues for breakfast in 'rush hours'. The staff in the restaurant might not be very helpful and it can take a while to get a coffee.

Plussat: location. breakfast was very good

Plussat: Aamiainen oli hyvä,mutta joskus oli aika ruuhkaista ettei voinut rauhassa nauttia melko hintavaa aamiaista.

Miinukset: Huoneita voisi päivittää. kokolattiamatot jo kuluneet.

Plussat: Good location and clean

Miinukset: The access card for lift was complicated since we were a group of friends on different floors and could not use the lifts to visit each other. We had to go down to lobby and then use the other room card to access the floor

Plussat: Breakfast was on point, lots of choice.

Plussat: The view of the Danube from the room is amazing. The breakfasts was wonderful with a lot of varieties. Cheaper and way better than Sofitel Vienna. Plus we got a room upgrade which was great.

Miinukset: Nada, Nothing, Rein, Niente...

Plussat: Aamiainen erinomainen. Kaikki sujui erinomaisesti, hoitojen varaukset saatiin hoidettua tosi hyvin.

Miinukset: Ei mitään huomauttamista.

Plussat: Good location, very good breakfast, clean room

Miinukset: The person at the reception that made the check-in was unpleasand ! Kettle for making coffee is not working. I tried it in severel outputs. Room 529. The room does not suit 5 star hotel.

Plussat: Staff are first class. Breakfast very good as well.

Plussat: Hyvä sijainti ja siistit huoneet.

Miinukset: Aamupala täysi floppi. Joutui jonottamaan pääsyä ja kun pyötän saatiin mihin jätettiin juomat niin olikin jo seuraavat ohjattu samaan. Ei meinannut saada kahvia ja teetä millään ja joutui odottaa kauan.

Miinukset: I was in love with this hotel. Everythime that i went to budapest i ve stayed in this hotel. The furniture and sanitary ware is getting old. The rooms needs urgent renovation. The staff is very youung and unexperienced or have received a poor training . The services offered are not of a 5 stars hotel. The restaurant was also excelent but now is just ok, a normal hotel restaurant. So in conclusion : my dear Sofitel management team - if u don't invest soon in ur rooms, staff and restaurant, u will become just a hotel on the danube like marriot, intercontinental, etc... :(