Cairns hotellit lähellä Cairns Hospital

Plussat: Close to everything, remarkable service all the time

Miinukset: Nothing

Plussat: Nice room with a good view. Restaurant options are excellent. Love the breakfast, there were great options and worth paying for. Due to coronavirus the hotel was quite empty which made it easy for us to do what we want. They have good entertainment most nights. Great location, easy walk anywhere around the CBD and the waterfront.

Miinukset: Prior to going there 4 things actually annoyed us: 1. They told us there would be limited parking. In actual fact there was heaps of parking but you have to pay for it. 2. Told us that we shouldn't go to breakfast between 8am and 9.30am as it would be super busy. This was not the case, it was easy to have a leisurely breakfast as there was hardly anyone staying in the casino. 3. We didn't know when we booked that it was a casino, the word casino wasn't in the name until we got the confirmation. 4. We were told the money would be taken from our account on arrival but it was done days before we arrived.

Plussat: Everything

Miinukset: Nothinf

Plussat: Room comfortable - Breakfast was great selection - Staff great - Extra care taken for coronavirus.

Miinukset: No Netflix for 5 star hotel others including in their rooms entertainment package. No coffee machine in lobby. No complimentary water as previously. No chocolate and pulling back of bed sheets loved that service. Would have thought room price of $240 would include breakfast.

Plussat: Good design and heartwarming service to make us feel pampered

Plussat: Clean and best is staff so friendly

Miinukset: Nothing as much

Plussat: Comfy bed

Miinukset: Tv not working

Plussat: Location, views, comfort.

Miinukset: I should have realised but the photo's of the rooms is nothing that you receive. I was disappointed when I got to my room compared to the photo's and I think i paid premium rate for a medium class room.

Plussat: The room was excellent and the staff were very friendly.

Miinukset: The sauna was out of order

Plussat: comfort of hotel room especially the lighting, the bed, the bath and the shower

Plussat: Receptionist is very good and helpfull. They tried to help quest while checking-in and out.

Miinukset: Hotel has a small fitness and equipment.

Plussat: It was in a good position,and the staff were friendly

Miinukset: I thought that the prices of food and drink were too high.eg Breakfast @ $30 odd is way over the top.As a result of this,we never drank or ate at the hotel facilities-you could get a lot more business with reasonable prices.

Plussat: Exceptionally friendly and helpful staff. Comfortable suite with good balcony view. Easy walking distance to major attractions, the seafrontand good restaurants and shops.Upgrade to suite at reasonable cost

Plussat: Good location, close to conference centre, staff helpful, rooms clean, pool available

Miinukset: No

Plussat: All round excellent experience. Well done Pullman!

Plussat: The huge comfortable bed

Plussat: Nice and friendly staff, even the most basic rooms feature a whirlpool and are huge.

Miinukset: Room was advertised on booking.com as having a Sauna and did not.

Plussat: Location was terrific

Miinukset: Room was very musty and mouldy smelling on arrival. Advised front desk that we needed fresh towels and didn't get them. Shower (even though hand held) was loose and quite erratic when mixer was turned on.

Plussat: Great location, nice and clean and great staff

Plussat: Location

Miinukset: COVID 19 that there fault

Miinukset: Front desk was rude.

Plussat: We were checked in earlier than we had expected, very helpful receptionist when we arrived. We like location, view, spa area, gymnasium,...

Miinukset: small uncomfortable bed, wifi,

Plussat: Great room in a top location and friendly staff.

Plussat: Location The view on the marina

Miinukset: -

Plussat: Good location, close to city and waterfront.

Plussat: Great location, nice facilities

Miinukset: Internet expensive, no wireless

Plussat: Modern, spacious & comfortable. Great view, great location, close to lots of great restaurants in the heart of Cairns.

Miinukset: Everything was great, except for restaurant directly downstairs takes an eternity to bring out meals, shame because the menu was quite good! :(

Plussat: I liked the privacy

Miinukset: nothing

Plussat: comtemporary, convenient location, right at the pier. walking distance to the center of the town, restaurant. nice view and comfortable with the bay view room

Plussat: We had a view of the harbour. It felt like we were in Europe. It was a great location.

Miinukset: We had to ask the cleaning staff to wash our dirty dishes and to clean the room more thouroughly and earlier in the day.

Plussat: Absolutely everything!!

Plussat: A funky contemporary hotel, in a good location, with very helpful staff. Good health and fitness faciities. Very modern, spacious, clean and well kitted out rooms.

Plussat: The friendliness of the staff, Dundees restaurant was excellent the service was excellent, the room staff were excellent, we will certainly stay again. We walked everywhere. It is a top spot.

Plussat: The 2 bedroom apartment was spacious & clean. Hotel front desk staff were friendly & efficient. Our stay wasn't long enough!!

Plussat: We had a beautiful room with a beautiful harbour view. The staff was very friendly and helpfull.

Plussat: Attractive, clean , good service; convenient to town/ attractions

Miinukset: No airport shuttle, had to use Uber.

Plussat: The beds were so comfy I slepted amazingly bad the sea view was beautiful, great walk to restaurant and shops along promenade

Plussat: Beautiful sunrise view over the ocean Comfy bed, choice of pilllows Nice toiletries Helpful receptionist, gave me voucher for restaurant

Miinukset: Room and corridors smelt musty on arrival, carpet didnt feel clean Nothing but few milk capsules in fridge Breakfast much too expensive. Limited and expensive range for dinner No coronavirus signs or hand sanitiser anywhere

Plussat: Spacious room and large bed.

Miinukset: I don't like the pillow, it's a bit too soft for me. No complimentary bottle water. We didn't get to enjoy the pool and beach.

Plussat: Beds were comfortable and staff were very friendly and helpful. Hotel is close to downtown and shopping area.

Plussat: Comfortable...staff helped me as I was on crutches

Miinukset: The power went out a few times

Plussat: Everything else.

Miinukset: The insistence of a security/damage credit card swipe as we were going to wreck the room. With both of us 60+ the chance would be a fine thing!

Plussat: Very easy checkin & checkout. Very helpful front desk. They stored one bag for a week while we were on a dive boat. Ask about prepaying for breakfast at the hotel -- its $5 cheaper for the buffet per person.

Miinukset: WIFI/Internet service in need of serious upgrade!!!! Service was slow & spotty, often requiring multiple attempts to connect. Location is a bit away from downtown Cairns.

Plussat: Staff friendly and helpful

Miinukset: Many people prefer hotels with sand beaches for their rather than mudflats. Loyalty club does not seem to give members better prices than you can find on internet.

Plussat: Reception staff on check-in extremely friendly and helpful

Miinukset: Cleanliness of bathroom was not good with mould growing in various places

Plussat: The personal service was excellent

Plussat: It was clean and the views of the bay from the room were fantastic. Most of the staff were helpful.

Miinukset: The wired internet in the room was extortionately priced and didn't work in the time we stayed there. The wireless was also extremely expensive and the breakfast was the same - many hotels supply a buffet breakfast with the room, but this was $23 for a cooked breakfast - that's more than an expensive cafe. The drinks and restaurant food were also way overpriced for what they were, though tasty. It was nearly $10 just to do a single set of self-service laundry. A couple of members of staff were unfriendly and unhelpful, but that was not the norm.

Plussat: We enjoyed the location of the hotel, its friendly staff and value for money

Miinukset: Nothing

Plussat: Good staff. Very friendly and efficient.

Plussat: The room is spacious and comfortable. It is situated in an very quiet area, which may fit mid-aged married class of people or honeymooner looking for peace, but a bit too far away from the main city attraction for the bachelors. Then I regret that the shuttle bus to town has not, at least, a rotation every 1/2 hour; Nevetheless, I appreciated the ZEN atmosphere which seems to prevail in its walls, with the discretion and efficiency of the staff. I have a good short stay, and would be pleased to stay again in this hotel.

Miinukset: not enough shuttle bus to town, as the hotel is a bit too far away from the city center

Plussat: great breakfast. good food , hot water .big beds,comfy room ,friendly staff.

Plussat: The Staff in the breakfast buffet were very pleasant. Bed was comfortable.

Miinukset: Bathroom was mouldy and shower head didn't work properly

Plussat: Room comfortable, free shuttle service to city centre

Miinukset: No

Plussat: Location, Free Shuttle service to city centre, Front Desk Staff

Plussat: Everything

Plussat: It was clean and great facilities

Miinukset: Wasn’t aware that there was a $100 deposit at arrival of stay on top of already paid room fee. This has thrown me out a bit as it will take 3-4 business days to receive back

Plussat: convenience of parking; staff friendliness and helpfulness - we had to change rooms due to a toilet not working.

Miinukset: A fan in the bathroom

Plussat: Super comfy bed. Clean new facilities.

Miinukset: None really.

Plussat: Location and good value for money.

Plussat: The swimming pool

Miinukset: Cost of the Net

Plussat: The friendliness and helpfulness of the reception staff. The fact that you stepped out of the door and within a few yards you were on the board walk with fine estuary and sea views.

Miinukset: Generally, I and my friends thought the hotel and its facilities were excellent, however the continental breakfast was a little basic eg croissants would have been good instead of rather boring sliced bread.

Plussat: A very good hotel for someone who wants value for money. It's on the esplanade within walking distance of a whole range of very good restaurants, though that's not to say the hotel restaurant is also very good. Very helpful staff who arranged several trips. In all a little gem.

Miinukset: Can't think of any bad points

Plussat: It was close to all facilities that we needed, reasonably priced and great friendly staff

Plussat: The pleasant attitude of staff on check-in and especially the room upgrade because of my frequent stays.

Miinukset: The new broadband plug on the wall in room 511 is nowwhere near the table or desk and is most inconvenient to use in its current location. I am using it now to send this as I am in the same room on my next stay. Disappointed there was no Hotel Courtesy bus for me and my six workmates to travel to the airport.

Plussat: Very approachable staff, they did everything they could to help. Big rooms. Very comfortable.

Miinukset: I stayed in a family room and the bathroom was far from family sized!

Plussat: Close to town, comfortable, clean, balcony, value for money

Miinukset: No, loved that it was a non smoking hotel

Plussat: Friendly staff, great meals, close to the city and sea and parks with a lovely walking track along the shore line.

Miinukset: Could not connect my laptop to the local broadband.

Miinukset: Air conditin could not be adjusted

Plussat: Location.

Miinukset: Not advised of $10 parking fee until departure,room was musty,check in time is 3.00pm.

Plussat: - perfect location - a very sweet & nice welcome - she was very friendly !!!!!!!!! thanks.

Miinukset: well - I am not often in hotels but what I don't want to see if the cleaner person cleans the entry part which was stone tiles - using her food and clean the floor with a white towel......she can do this when no-one is here..... it was clean anyway - it is just to see this as guest is not so a good thing.

Miinukset: The hotel and the interior is 15years and older...don’t except a modern hotel

Plussat: Friendly staff across all areas. Local recommendations from bar staff. Sue on Excursions desk was amazing! Super friendly, honest and shared advice and tips. Good location on Cairns Esplanande.

Miinukset: Desperately in need of a revamp/upgrade. Not up to the usual DoubleTree standard, found out it’s an old Holiday Inn - doesn’t look like it’s changed much since. No privacy in rooms due to being overlooked by other hotels, had to keep curtains closed at all times.

Plussat: Fantastic location, close to town so walking distance to everything but still quiet. Staff were super helpful and thoughtful.

Miinukset: It’s a bit aged, especially the furniture and furnishings in the rooms, we had three rooms

Plussat: Bed was very comfy Nice views

Plussat: Very helpful and friendly desk staff

Miinukset: I think the bed had bed bugs. Since my one might stay I haven’t stopped coming out in itchy red bites!

Plussat: Location

Miinukset: Breakfast

Plussat: We were perfectly situated to see the beach, sunrise and sunset. Their cookies were especially a nice touch, warm & delicious. Beds were comfortable, towels were large and the coffee bar was perfect (when we finally found the mugs). Parking was more than reasonable compared to Sydney & Melbourne and close enough we were able to walk to the fleet terminal for our GBR trip. The vine room was well situation & staff. Lovely surrounding in an exceptional location.

Miinukset: On site restaurant was expensive and required to eat food onsite. Wish we could have packed our food for our GBR trip since it was such an early launch.

Plussat: Staff were extremely helpful and a great location

Miinukset: Bathroom was rather small

Plussat: Very clean, staff were soo helpful. Most comfortable bed I have ever been in

Miinukset: No negatives at all

Plussat: Staff was super friendly and very professional. I felt confident my stay was their concern. Thank you for a wonderful stay.

Miinukset: We like to play the piano. If would be really cool to have one available.

Plussat: Excellent service!!!! The hotel was absolutely beautiful, the excursion specialist was amazing ( she knew her stuff), the restaurant inside the hotel was delicious, and the location was perfect!!! This was our favorite hotel in Australia!!!! :)

Plussat: We enjoyed our stay at the Holiday Inn. I would certainly return there if we come again to Cairns

Miinukset: We have no complaints

Plussat: Quiet location and within easy walking distance to the city centre and shops.

Miinukset: The pillow is not that all comfortable

Plussat: This hotel room was exceptionally clean, the staff were nice, and bed was very comfortable. Internet is available for a fee and you can log on and log off. The hotel is right on the edge of the busy part of the Esplanade, far enough away for a quiet night's sleep. Underground parking is available too.

Plussat: Lovely view, comfy beds and the choice of pillow types!

Miinukset: It would've been nice to have a coffee plunger and real coffee, instead of instant. Bathroom was a bit snug but well appointed.

Plussat: The staff were all really friendly & helpful and it was the perfect location.

Miinukset: We had some maintenance issues with our accommodation. I searched many places for 3 bedroom apartments as was visiting with family and my nans birthday so wanted to get a place together and this seemed perfect. We had an issue with one of the beds collapsing and realising several slats were not only missing but more had fallen out when my dad sat on his bed. A young fellow came up to inspect and was very apologetic, he offered to give a single room however this was not okay as I picked this hotel for the specific reason of staying with my family. He fixed the slats they could and I swapped rooms with my parents and just slept in the middle hoping it didn’t fall apart again. The staff were helpful however advised they couldn’t discount the room as it was through bookings.com and really don’t feel like I should have paid full price so not ecstatic about that. Other maintenance items included wardrobe doors not working, pantry door coming off its hinges trying to get to the bin and the fan knobs throughout being stuck on the right way and thinking they didn’t work, I realise these are small things however added to our initial debacle it just made me quite frustrated paying full price for a room no one even bothered to check if things were not broken. I don’t really ever leave bad feedback but these rooms are not up to scratch to be paying what you do for them.

Plussat: The staff at the Mantra Esplanade really go above and beyond and the hotel is really a steal at the price we paid. Please do note that you'll probably have to buy your own internet!

Miinukset: Room was very dated. Power point in bathroom had new white cover but outlets were faded yellow. Paint peeling in bathroom. Needs maintenance

Plussat: Lähellä hotellia oli ihana Laguuniallas, jossa käytiin päivittäin. Ympäröivässä puistossa oli vapaassa käytössä olevia heillekään. Hotellin sijaitsi oli täydellinen. Lyhyt kävelymatka satamaan, josta lähti esim. risteilyalukset riutoille.

Miinukset: Huoneemme siivottiin vain 1 kerran 12 pvän oleskelun aikana, vaikka piti siivota 5 pvän välein. Huoneessa oli välillä tunkkainen haju ilmeisesti kosteudesta johtuen.

Plussat: Location , handy to restaurants and shops & nice water outlook. Comfortable apartment with all facilities . Restaurant on site.

Miinukset: Problems with washing machine. No staff to help with luggage.

Plussat: Good location

Miinukset: Rooms looking very dated needs upgrade

Plussat: Location is great, the room was nice..slightly dated but very very clean. The bed was very comfortable and kitchen and laundry facilities were great! Great free parking also! We had a lovely stay.

Miinukset: It was a shame the pool and gym were not open, but this was due to COVID and not the fault of the hotel. The city view at the moment overlooked a building site, but that will be gone in time.

Plussat: Location, setup and friendly staffs

Plussat: The staff was outstanding, very friendly and super helpful.

Plussat: For what I paid (obviously the price can vary), it was great - Perfect location, right on the Explanade Updated room (simple, comfortable, but updated) Balcony in the room with a view of the Esplanade

Miinukset: This was fine with me, but there is no daily maid service. Must stay a week to get in complimentary

Plussat: Room clean & comfortable

Miinukset: The view

Plussat: Great location

Miinukset: Room decor dated. Cigarette butts on the balcony.

Plussat: Rooms are large. Beds are comfortable.

Miinukset: During a weekend stay (Fridays, Saturdays, Sundays) there is a lot of noise from outdoors music groups playing at a hotel next door, in the afternoons and evenings, which made it impossible to relax in the room at either of these times.

Plussat: The location was great, room was clean, comfortable bed

Miinukset: shower stall needs work-water gets everywhere

Plussat: The view and the location in the central CBD.

Miinukset: Rooms were too small.

Plussat: I had more valued experience at Mantra Esplanade than I expected from impression I had from looking at your website.

Plussat: Great location, nice staff and big rooms.

Miinukset: Room rates can be too high