WindTower Lodge And Suites

Not as advertised

Actually not a lot. Stayed only one night after a mountain expedition.

I booked and paid for a king size room. I got a tiny room with a double bed. There was no bedside table on one side of the bed, so no reading lamp and nowhere to put a cup except on the floor. The room was also incredibly hot, the ceiling fan did not do a good job and the one window that we could open was tiny. The bed was uncomfortable and the headboard was not fixed to the wall and made a loud rattling noise whenever I moved in the bed. The desk staff were not helpful or interested when I raised the issue about our room. The breakfast was limited to scrambled eggs and bacon or boxed cereal.

good location

Walking distance to downtown. Excellent hot buffet breakfast. Friendly and courteous staff.

Hot tub deck and area in terrible disrepair. Guest room very small, hot (no air conditioning), uncomfortable bed and very noisy (highway traffic) Very basic amenities in room. Not enough towels or facecloths. Used half empty pump liquid soap. Would not stay here again. But did have an excellent breakfast buffet. Very courteous staff.

Advertised as pet friendly, and then I was charged $80 extra (which supposedly wasn't even the full extra charge). I will not book this hotel again, that was super unprofessional

The TV wasn't working and the bed wasn't comfortable at all. Had backpain in the morning, because of the bad mattress. The cushions were thick polyester ones, so what is ecologic about that. All the things in the hotel were not ecological at all, don't think the people know what this term means... I was happy we only stayed one night, that was more than enough and could hardly sleep.

It was close to downtown. Nice view of the mountains. breakfast was good.

Hot tub didn't work and was knid of pricey for what you get.

Cleanliness and location

Price and mandatory extra ecofee

hotel is convenient to dowtown canmore but still in a quiet location. easy access to major highway.

rooms are on the small side.

I did like the location of hotel very central canmore. Mountain views were quite pretty if you can overlook all the other hotels nearby. Underground parking was a nice treat!

The staff members I found to be quite rude, particularly the girl at the front desk. There was no room service and the "bistro/bar" was never open (When asking the front desk girl about this she replied that it is rarely open). The people in the room above us partied all night and eventually got kicked out of the hotel near 4am. Kids were running up and down the halls all evening and our room overlooked the hot tub so we were unable to keep our blinds open as there were only black out curtains and people could easily see in. The room appeared clean at first however the fridge was disgustingly dirty. Overall I would never recommend this hotel to a friend or family member and in fact I have cautioned them against staying here.

-beautiful room with good kitchen facilities

- room needs some reparations - bad leak in kitchen faucet and ceiling fan needs adjustment; room got very hot and it was difficult to sleep because the highway noise is so loud when window is open; poor breakfast for very high room rate

the room was microscopic

The room Clean & lobby is ok!

too expense to hotel & room conditions compare with holiday inn express that I stay at later .no charge free parking , too far to city center . They should learn much from Holiday Inn express !