WindTower Lodge And Suites

The room itself (Queen suite) was spacious and comfortable (in fact it was more like somebodies appartment than a hotel room!) The kitchen is well equipped and is a good size. The hotel is in a fantastic location, close to plenty of trails and only a 20 minute drive to Banff.

We had breakfast included but ended up eating out for the duration of our stay. The breakfast options were of very poor quality and we left promptly after sitting down on the first morning. The most disappointing aspect for us it that there was an abundance of single use plastic. Disposable plates, bowls, cups and cutlery. We just feel that this is unacceptable in 2019. Even the room had non-recyclable cups which were wrapped in plastic. The hotel should make further efforts to improve its impact on environmental sustainability.

Clean and they lend us a portable fan when told there was no air conditioning.

No air conditioning. Dark lighting in general area. Breakfast needs improvement. Boiled eggs was bad.

Breakfast

No restaurant Staff were unfriendly and dismissive Facilities were outdated

Easy access to the town and outdoor activities

Small room, no air conditioning only ceiling and floor fans, crappy, saggy bed, tiny fridge, no chair in room, only one bedside table. TV did not work.

Very small room. Poor service. No AC

No cable small room toilet plugged not enough toilet paper

The TV wasn't working and the bed wasn't comfortable at all. Had backpain in the morning, because of the bad mattress. The cushions were thick polyester ones, so what is ecologic about that. All the things in the hotel were not ecological at all, don't think the people know what this term means... I was happy we only stayed one night, that was more than enough and could hardly sleep.

It was close to downtown. Nice view of the mountains. breakfast was good.

Hot tub didn't work and was knid of pricey for what you get.

Cleanliness and location

Price and mandatory extra ecofee

hotel is convenient to dowtown canmore but still in a quiet location. easy access to major highway.

rooms are on the small side.

I did like the location of hotel very central canmore. Mountain views were quite pretty if you can overlook all the other hotels nearby. Underground parking was a nice treat!

The staff members I found to be quite rude, particularly the girl at the front desk. There was no room service and the "bistro/bar" was never open (When asking the front desk girl about this she replied that it is rarely open). The people in the room above us partied all night and eventually got kicked out of the hotel near 4am. Kids were running up and down the halls all evening and our room overlooked the hot tub so we were unable to keep our blinds open as there were only black out curtains and people could easily see in. The room appeared clean at first however the fridge was disgustingly dirty. Overall I would never recommend this hotel to a friend or family member and in fact I have cautioned them against staying here.

-beautiful room with good kitchen facilities

- room needs some reparations - bad leak in kitchen faucet and ceiling fan needs adjustment; room got very hot and it was difficult to sleep because the highway noise is so loud when window is open; poor breakfast for very high room rate

the room was microscopic

The room Clean & lobby is ok!

too expense to hotel & room conditions compare with holiday inn express that I stay at later .no charge free parking , too far to city center . They should learn much from Holiday Inn express !