Canmore hotellia

Plussat: Just awesome from checking in to checking out

Miinukset: Nothing to say

Plussat: My family thoroughly appreciated the attention to detail in everything.....room, staff and of course, the heated parking lot. We will definitely use again next time we are in Canmore, Alberta.

Miinukset: no.

Plussat: Underground parking is helpful during blizzards. Short drive or long walk to restaurants. Its a typical condo. Better than a hotel room, but not your home. Gas fireplace is nice. Mattresses are satisfactory. Coffee, cream, sugar and filters all provided.

Miinukset: Bed pillows are too hard.

Plussat: Staff and room size

Plussat: Very comfortable and convenient! Clean and warm!

Plussat: Everything! The rooms were spacious and nicely decorated. Bed, pillows very comfortable. The bathrooms were big, great shower. Loved the gas fireplace and blanket on the sofa. Balcony was awesome. In room washer/dryer so convenient. Underground parking a big plus! Stunning views!!

Miinukset: I liked everything.

Plussat: Beautiful view Sofa bed not very comfortable

Plussat: spacious fully equipeed kitchen facilities love the fireplace in the living room en-suite bathroom for both bedrooms easy to park and 5mins drive to Safeway - large supermarket- and good liquor selection

Plussat: Nicely furnished rooms. Plenty of space. Nice large hot tub. Spacious room. Well kept grounds. Very clean.

Miinukset: Lowest floor was very dark. Garage space is tight. Not much in the way of kitchen utensils, but we did ok. Pretty quiet, except one night when kids were in hot tub.

Plussat: Upgraded room complimentary. Nice outdoor pool. Kitchen facilities in room.

Miinukset: Beautiful house, great hosts, the room was huge with great view and got everything you need for a family of four. Super clean, we loved the swimming pool, it was even better in the snow... we will be happy to stay there again.

Plussat: Close to downtown. Amazing kitchen and living room area. Staff was extremely friendly and accommodating. Beautiful views from the windows.

Miinukset: The cookware wasn’t the best. The pan was warped and wouldn’t stay flat on any of the burners. No regular sized bowls for eating a normal sized meal out of. Not enough dishware. Needed more bowls, plates, and silverware.

Plussat: Everything was great, a warm and homely atmosphere, breakfast on a daily menu

Plussat: Located close to the town centre we had a spacious, comfortable room within a beautiful building. A good breakfast that was freshly prepared and well presented each morning. Very friendly and helpful staff!

Plussat: Genuinely everything! What lovely lovely staff; building; room; breakfast and surroundings! Staff - Perry and Brie couldn't have been better hosts. Super friendly, professional, and a delight to chat to. We didn't want for anything, and they clearly more about building friendships than profiting from business. Building - The lady McDonald Inn is just stunning. Perry has made it feel like a home from home, with all the rooms being tastefully different/having their own theme (we had a nosey where vacant) and clearly no expense spared keeping the Inn traditional but at the same time in line with the times. Room - we had the Chinook room, with a lovely big comfortable bed and a bathroom with window looking over at Lady McDonald mountain. There was underfloor heating with an adjustable thermostat so although we got a cold snap we were always cozy. Breakfast - ah the breakfast! Every day was different, with Perry, Brie and the team making us a fresh and healthy cooked breakfast with side of fruit every morning. There was also yogurts, smoothie, cereals and tea (big selection of loose teas) and coffee available. Surroundings - we fell in love with Canmore. Such a nice place. It's like our Aviemore (were from Scotland) on steroids, with lots of good eateries, activities and views to die for dotted around town. I had the best mac and cheese I ever had here (Rose and Crown pub restraunt) and my wife the best gnocchi (Tavern 1883), and being big foodie fans that meant a lot! We also hiked up Lady MacDonald mountain (as far as we could considering the snow!) and up to the White man's pond reservoir via grassi lakes trial - both highly recommend. We visited Banff too, and although very nice we far preferred Canmore as a base. All in, we had a magical stay here and couldn't recommend staying at The Lady Mcdonald more - don't look any further! You won't be disappointed! Thanks for a great stay all :)

Miinukset: Genuinely nothing!

Plussat: The omelette breakfast was very good as was the coffee etc. I like that no outdoor shoes were permitted inside and the slip on sandals were great. The decor was very nice. Staff was very helpful..

Miinukset: The bathroom could use a good cleaning especially the base boards. Also the air conditioner really could use a cleaning as it was very thick with dust and what looked like mold, enough that we did not turn it on even though the room was unbearably hot. Opening the window was noisy as was the fan upstairs. Beds were overly soft. Very disappointed.

Plussat: The breakfast was amazing. They cook it fresh for you. The room was spacious and super clean. It was more like a home away from home than a hotel

Plussat: This beautiful inn has it all- friendly staff, delicious breakfast, prime location, beautiful accommodations. Didn’t want to leave.

Plussat: Rooms were lovely Not cookie cutter rooms Each individually decorated Breakfast was excellent healthy choices

Plussat: Charming property and lovely staff

Plussat: A very homey atmosphere. The breakfast was excellent and the facilities well maintained. Management was very helpful, willing to address any concerns.

Miinukset: There seems to be little sound insulation between the 2 floors and sound carries through from upper room.

Plussat: Easy to walk around town

Miinukset: Quentin was not the friendly face I expected on arrival. He seemed upset that we got caught in a little traffic and arrived 2 mins late. He commented that the “stragglers” ended up with the difficult showers. He asked if I had any allergies I told him yes I’m allergic to raspberries, then proceeded to serve me French toast stuffed with raspberries, which was fine I understand it’s difficult to keep track of all the details, but then was just offered a piece of toast instead. We choose a B&B for the warmer cozy feel over a hotel, but they were a very unfriendly bunch at this inn. I wouldn’t recommend this place at all.

Plussat: The staff is amazing! The breakfast was amazing! The accommodations were amazing!

Miinukset: Zero!

Plussat: Lovely breakfast included and terrific sitting areas with tea available all day

Plussat: Location and availability

Miinukset: TV channel choices

Plussat: Spacious & very clean room & bathroom. Mini fridge & microwave a plus. Friendly staff @ front desk & dining room where we had free breakfast. Good selection of food items to choose from. Adequate amount of free parking on property. Easy access to main highway.

Plussat: It was a nice, clean, modern room with a balcony that overlooked the mountains. We had a toilet issue, but it was resolved within several minutes despite being midnight.

Miinukset: No.

Plussat: Staff was very friendly and helpful Room was clean and has own climate control and fireplace. Very easy access to Canmore or highway

Miinukset: Hot breakfast tasted like it came from a can. Pool, hot tub and steam room were all cold which makes warming up and relaxing difficult.

Plussat: - Clean and tidy rooms. - convenient and accessible wherever you go nearby store. - breakfast is good - facilities has a pool good for both children and adult.

Miinukset: 1.On our first day, we walked up with childrens running on the next level of the hotel 2.On second day, a big blast drop on the next level of the hotel and again woke us up.

Plussat: The cleanliness , views friendly staff

Miinukset: Nothing

Plussat: I liked the rec room and swimming pool area with hot tub. Also enjoyed fire place heater in room for -30 outside. I was very empressed that they had a room ready for me on early arrival as I had to get ready for a wedding.

Miinukset: Housekeeper didn't notice that lamp and clock were not dusted. Otherwise, room was very clean.

Plussat: Beautiful, large clean room for a great price and wonderful breakfast.

Plussat: Very nice rooms!

Miinukset: Nothing

Plussat: Best place for my young children with good indoor pool and breakfast. Awesome! !Thank you.

Plussat: Breakfast was served on China ware. The hotel staffs during the breakfast time filled-up running out food very fast. Close to the interstate. Good Restaurants very close.

Plussat: Great staff

Plussat: I enjoyed the location and the outdoor space

Miinukset: The dryer did not work very well, and the BBQ was extremely greasy, but overall the place was good.

Plussat: The room was big open A lot of room to entertain

Miinukset: The sink and tub had hair in it when we arrived. One lamp on/off switch was broken and looked like a fire hazard There is no fan in the bathroom So you have to keep a door open and wait for steam to disappear then move forward

Plussat: Location is good. Close to running trail. Has on site pool, play room for young kids and spa for adults

Miinukset: Windows were dirty, so were hallways, shower and TV didn’t work. Dated, poorly maintained property

Plussat: I liked the location of the resort I liked the room I liked the underground parking I liked the attached spa

Miinukset: I didn't like the noisy neighbors Friday and Saturday nights!!! I didn't like getting double charged for the stay especially when I asked at check out if there would be any charges and they said no. The charges did get reversed but I had to do all the leg work! I didn't like that there wasn't a restaurant/bar in the resort I didn't like that they didn't have an atm onsite

Miinukset: I was put in a room directly above where the construction was going on. It was not a relaxing stay

Plussat: Great location

Miinukset: Not enough lighting in living room or bedrooms. No mirror in bedrooms. No blanket In master bedroom. Door handle falls off closet door in master bedroom. Only master bedroom fireplace works. Supposed to be a top quality condo, needs some attention.

Plussat: I stayed in a two bedroom suite in the Aurora suites and it was 100% the best stay of my week in this area. The accommodations are luxury, and very clean and comfortable. I could have stayed here for another month or two, it had everything I needed. Outdoor patio space with dining space and a bbq, gourmet kitchen, in suite washer dryer, jet shower, two bedroom master suite set up, spacious living room and dining room, fireplace in all bedrooms, and comfortable bedding. I can't wait to come back for another stay!

Plussat: The layout of the room, great amenities

Miinukset: The walls are paper thin. You can hear everything. Little to no parking for a tall vehicle (I had a suburban with a Yakima on top so I didn't fit in their parking garage). Air conditioner didn't work. Ask for someone to fix it everyday we were there. Had to wait anywhere from 45 minutes to an hour for someone to come.

Plussat: Nicely decorated. Comfortable.

Miinukset: Ground floor. No view. Literally could not have blinds open without people looking in. Hot tub was closed our entire stay. Overcharging for this location.

Plussat: The location and the condo itself was nice.

Miinukset: When we finally let the housekeeping staff in to replace towels and clean up, we were left with no clean towels or facecloths or bathmats. They didn't take our dirty washcloth that was left in the kitchen sink and leave a replacement. and they didn't even sweep the dust bunnies that were everywhere. So they pretty much made our beds and took our dirty bath towels and facecloths. That's it.

Miinukset: I didn’t like the late check in time. 4:00 seems late to me for check in time and then 11 check out makes it a very pricey short stay.

Plussat: We were two couples and an adult male. We used a 3-room apartment, which had a very nice kitchen and eating area.

Miinukset: Very strong noise from trains traveling just beside the building at all hours of the day and night. Needed to sleep with ear plugs and closed windows.

Plussat: It was awesome so good for a group trip , the rooms were clean and staff friendly

Miinukset: The only thing they can do is make a bigger or more out door hot tubs - the other was small and occupied we didn't get to enjoy it. But other then that it was perfect !

Plussat: Lodge with a good kitchen and first quality equipments. Plenty of room, mainly in the kitchen

Plussat: Clean spacious home away from home close to Banff! It had all the amenities we needed while we explored nearby Banff. The kitchen was fully stocked and clean. There was even a washer and dryer which we didn't expect. It was right next to the train tracks but the noise didn't bother us.

Miinukset: Everything was great!

Plussat: The kitchen area and the table.

Miinukset: We had seen advertisements for Basecamp resorts a lot and decided to book one for the evening before our elopement with some friends and family. Unfortunately right away the communication was poor as we requested a half an hour earlier check-in. At these rates it shouldn’t be an issue. When we arrived there was graffiti on the bathroom wall and urine drips along the baseboards. The baseboards in the bathroom were especially disgusting, but the overall condo looked like it hadn’t been properly cleaned in a long time. The two chairs in the living room were horrendous - like extremely cheap cardboard from Wayfair. I was shocked at the poor quality it that price level of a rental. It was more comfortable to sit on the floor..... the kitchen was nice but was missing the most common condiments that exist for renters cooking - salt, pepper and oil!!!!! How is there sugar and no salt!?!? The pans looked like they were from the 80’s and trashed - unusable. The rest looked like cheap Rock knock offs. There was no cooking tray (should be at least two). On top of this, the towels were very low quality and I spent my wedding morning shower in a backed up shower up to my ankles. Sooooo gross! We also woke up very early to someone else showering - we were worried about the railway behind us but the water pipes required ear plugs on their own. There was also no Netflix or access to sign it to it (that we could easily find). I was incredibly disappointed with this rental and could not recommend it until the owners take better care and make some upgrades.

Plussat: Beautiful decor, very minimal and clean. I liked the remote check in.

Miinukset: Very firm beds, personal preference that’s all.

Plussat: For the price we paid, it was more than expected. We stayed in a one bedroom and it was very spacious, came with everything you could need in the kitchen to save on eating out, and we were super close to the hot tub. Speaking of hot tub, it’s a must do! We used it both nights and the morning we left. Very convenient to get into town, as well as driving to Banff. Also much cheaper to stay in than Banff. Highly suggest staying here! Will definitely come back.

Miinukset: Our upstairs neighbours were very loud, but they provide ear plugs so it wasn’t a big deal.

Plussat: Everything was perfect, the same as the pictures, very clean good location

Plussat: Good view of the Mountains from the hot tub. Good value.

Miinukset: Our room was dark. The room was on the ground level and the patio chairs are right on the walkway so no privacy. The cover to the hot tub is falling apart so there was black bits of it in the water.

Plussat: Loved the hot tub and the full kitchen in the room with everything you need.

Miinukset: The hot tub closing at 10

Plussat: Basically everything!!

Miinukset: If would be nice have lift, but can’t complain!

Plussat: The room was exactly as described. It was very modern and comfortable. There was an onsite restaurant for both our breakfast (included in price of room) and dinner. Both meals were good. Location was close to centre of town.

Miinukset: Nothing negative to say.

Plussat: We felt comfortable the minute we walked in,and the fresh cookies just made it better. The breakfast was delicious. We did you use the family/ game room.

Miinukset: Our teenage boys said the sofa sleeper was not very comfortable. We asked one of the young staff a couple of questions about how far it was to Lake Louse and about exchanging money and she tried to be helpful, but she was a bit off the mark in both cases.

Plussat: The rooms were a little unique with a sitting area downstairs and then a small upstairs area with the bed and some nightstands. That and the decorations (including a small electric fireplace) gave the room a very homey feel. The bed had a nice warm homemade quilt on it. The staff was nice. I was there late at night, after their office had closed. The staff called to ask, and when I said I would be late, they taped an envelope to the door with my stuff in it so that I could still get in just fine even though there was no one at the desk.

Miinukset: The pillows weren't the most comfortabel. The breakfast was very ordinary continental fair, not even any eggs, just toast jam, fruit, and cereal. Normally I wouldn't complain because I can deal with those things. However, the hotel costs $150 per night before tax. If this were in an area that was not close to Banff, then you would expect better for $150/night. However I guess you're paying for the nice location. These are just minor things, the hotel was fine in general. I would stay there again.

Plussat: Loved that breakfast was included. Such a gorgeous Villa , feels like home. Enjoyed a lovely dinner meal . Very convenient . Will definitely stay here again when we next visit Canmore . Such a beautiful town !

Plussat: Never had such wonderful staff

Plussat: The Delicious Breakfast, Friendliness of the Staff and the beautiful mountain scenery.

Plussat: Good location in Canmore. Comfortable bed.

Miinukset: Loft room made nighttime restroom breaks tricky. We talked to one of the owners about an early breakfast, and he neglected to tell the breakfast staff after telling us “no problem.”

Plussat: The property is located in what i woukd desc8be as a postcard location. Picturess. The owners live on sight have great staff and could have been more helpful. Banff was lovely but very commercial stay at Canmore

Plussat: Breakfast was very good , love the bedding and towels location is a bit far from downtown if walking

Plussat: The whole villa is full of love, full of art and humanities. Before I got to Creekside Villa I knew nothing about Canmore. I was deeply impressed by the spiritual and courful owner couple Marcus and Carolyn after 2-night stay there. They really help the guests a lot in what you want. Go and stay in Creekside villa to feel love and enjoy your trip.

Miinukset: The only thing is the little noisy conditioner but I think the owner has already recognized and prepared earplugs on the bedside table.

Plussat: Great location and very well stocked apartment. The staff was very helpful. Clean and comfortable

Miinukset: After calling the property before booking to inquire about the hot tubs, to our dismay when we arrived one hot tub was empty and the other cold. After asking about it, we were told the tubs are usually under maintenance at this time of year. Would have been nice to know when we called before booking.

Plussat: It had all the amenities needed. Loved the kitchen!

Miinukset: No.

Plussat: This property has underground parking. Convenient location.

Miinukset: Train noise and lack of thermostat controls

Plussat: Actually, everything was great!

Miinukset: The only thing that could be better was the bed, the pillows were too high for us

Plussat: The room was absolutely gorgeous! Better than I expected! Beautiful mountain view. Comfortable, spacious room with a luxurious bathroom!

Plussat: As soon as I saw my room, I returned to the front desk and asked if I could be moved to the other side of the hotel and on a higher floor. I was immediately obliged without any hesitation.

Miinukset: Second time here. Great place.

Plussat: This is our second time staying at Silver Creek, and we love it. We stayed in a suite this time and it was incredible.

Miinukset: A little expensive

Plussat: Location and size.

Miinukset: Cleanliness was bad. They didn’t do daily maid service. Really expensive hotel for not getting much back.

Plussat: Awesome room. Comfortable bed. Enjoyed soaking in the deep tub after a day of hiking. I would definitely come back for an extended stay, my room had everything I could possibly need.

Miinukset: They have underground heated parking which is awesome, however I drive a large 4x4 truck that cannot fit. So parking for me was cross your fingers and hope there was a space left out front.

Plussat: Accessible. Mountain view. King size bed.

Miinukset: Windows in the bedroom should be in one glass and not have two parts. It gets in the way of the view. Placing curtains instead of blinds would make the room more homey.

Plussat: Parking & location.

Miinukset: Over the years of staying in this place service getting worst and worst with every time we are stop there. More often hot tubs under maintenance for unknown period of time. Rooms are not clean like they used to be. Elevator sound not healthy, don’t know what to expect. Unfortunately next time we are gonna look for different place to stay.

Plussat: Suites were well equipped and nice.

Miinukset: Hot tubs were out of order. Location is a bit noisy right next to the highway. There was no information clearly posted for any of the amenities (WiFi or fitness room etc) so we had to ask where to find that. Bathtub is noisy - taps are in the ceiling so the water pressure hits to bottom of the tub really loudly and powerfully.

Plussat: Comfortable, good amenities, good view

Plussat: Free continental breakfast with good coffee!

Miinukset: Lack of laundry facility

Plussat: The location is perfect,and the view behind the hotel is amazing.

Miinukset: The bed is a little bit hard on the back.

Plussat: I like the decor, the beds, linens and the Rocky Mountain soap products. I’ve stayed at an affiliate of hotel- lamp house and enjoyed as much as the stay there.

Miinukset: The only thing I did not like what the parking. Was very cramped for a truck owner. I do not have large truck but had difficulty maneuvering corners.

Plussat: Not great, horrible location (train goes by 9 - 10 times per night) and brutal continental breaksfast too

Miinukset: All of what I just said

Plussat: Breakfast is poor.

Miinukset: Cleaning of rooms daily could be done earlier in the day and sometimes they would hope to skip it altogether!

Plussat: The whole hotel inside and outside looks very alpine and cozy. I even liked the smell. Or the shampoo, and soap in the bathroom. Everything was nicely clean. Unfortunately I missed the sauna, but because we were always outside. Perfect location, very near the city center. The staff was very helpful when needed - once there were all parking spots occupied. He took his car somewhere else so I could park there.

Miinukset: Of course, when you read reviews, you will find the downside of this (and many more hotels on this road) almost in every second review - it is the train. Even with earplugs (which the lodge provided) you just hear the train. I counted almost every night 4 of them - it always woke me up. But I was expecting this, would happen, so I do not complain. If you want deep sleep during the night, it probably won´t happen. Heating was probably broken, or I was not able to regulate it. It was on, and to make sure I do not die there from overheating, I had to open window. Not ecological, neither economical. When speaking of breakfast, I was disappointed on the whole roadtrip in every accomodation we have been in, including this one. I am coming from rather poor country in Europe (Slovakia), and it would not happen in almost any kind of hotel, or Inn, or lodge to have so poor and unhealthy choices for breakfast. Muffin just isn´t breakfast food. And vegetables such as tomato, or pepper were just not there. None.

Plussat: Breakfast is so good.

Plussat: Everything was so new, as they had just opened a week prior. The breakfast nook was lovely. The rooms were clean and spacious. I loved the small feel of Base Camp Lodge. Breakfast is included (pastries, bagels, fruit, yogurt, milk, coffee, juice). Towels replaced upon request only. Keurig in the room. I think with a bit more time they will work out the kinks! The TV in the room was big and high-def! Just note this is right next to the train, but it didn’t bother us (they have earplugs provided)

Miinukset: 1) the hot tub was not ready for use yet (I was really looking forward to that) 2) the parking is very tight, if you get back late...good luck!

Plussat: Rooms seperate from the kitchen and minimal noise at least upstairs when they close the doors. Lots of hot water, good shower.

Miinukset: A little wierd there was no shower curtain or drip towel for the floor for after a shower. Booked online but when I got there there was no record of it although I had a printout at home.

Miinukset: Housekeeping was terrible. Was asked to leave for cleaning in 5 minutes, came back 1 hour later and nothing had been done. Left again and when we got back, they had only made the bed. No cleaning of bathroom and no towels.

Plussat: Staff were incredibly friendly and accommodating. Pub was awesome. Room was very clean and bed was comfortable.

Miinukset: We have nothing to complain about at all.

Plussat: Good location & nice people

Miinukset: This is an older property with amenities that are less than a newer hotel would normally offer (iron and ironing board for instance). Quaint - no one on property overnight etc. If you are looking for a quaint experience great - otherwise not a good choice

Plussat: Great location, price and very comfortable l

Plussat: The staff were good and restaurant and bar attached to inn were excellent

Miinukset: The coffee in the room

Plussat: Location and old cozy character property. Overall great price.

Miinukset: Location of room next to reception desk. Additional door to muffle noise but could still hear loud conversational guests.

Plussat: I liked the size of the bedroom and the bathroom. Checking in/out was quick and easy. The location is great, and even though they don't offer breakfast, there is a Rocky Mountain Bagel Co right across the street, with fresh bagels.

Miinukset: Weird noises early in the morning (around 8 am) on Sunday. Sounded like cleaning noises, like a vacuum hitting the wall, over and over and over.

Miinukset: When i arrived to check in on Oct10 @1:15pm, i was told my room wasn't ready, to come back later. I said I'd be back later, after a wedding I was attending. I arrive back at the Georgetown Inn around 12am to find the doors locked!! I look around and find a note on a window saying the front desk is only open 8am-10pm. No one had informed me when I was checking in, that the front desk closed at 10pm. This being the Thanksgiving holiday, there were no other hotels that had any rooms. I had to drive back to Edmonton. I just got off the phone with a Kayak rep. who has been trying to get a hold of the manager at the Georgetown Inn without any success, this is the second day they have tried to talk to the manager. The rep just informed me the the front desk said I looked at the room, but said I didn't like it!! I didn't even see the room because I was informed the room wasn't cleaned!! Now someone at the front desk is lying, very disappointing.

Plussat: The tub was amazing. The bed was very comfortable.

Miinukset: The cleanliness of the bathroom was below our expectations. The baseboards look like they have never been wiped. There were hairs on our bathroom wall. I would prefer the tv be in the bedroom rather than with 2 dining chairs in the main room.

Miinukset: Room was dirty, carpet was old and showing lots of wear, stains, dust and dirt along base board area.

Plussat: Charged more upon arrival than quoted. Staff was not helpful at all. Was not told about restaurant hours. Was charged incorrectly at checkout. Only 1 desk staff and the maintenance guy were great. Room was nice, jet tub great. I wont be stating there again though. Ever.

Miinukset: Charged more upon arrival than quoted. Staff was not helpful at all. Was not told about restaurant hours. Was charged incorrectly at checkout. Only 1 desk staff and the maintenance guy were great. Room was nice, jet tub great. I wont be stating there again though. Ever.

Plussat: Not good value for the price

Plussat: Location was great, in room amenities were adequate.

Miinukset: Way too much garbage outside the entrance, birds everywhere. Puke stained entryway. Staff was helpful but bot overly friendly or accommodating.

Plussat: Extra clean. Very accessible

Plussat: Bed was fantastic, staff was mostly nice, philipinos were a little rude, beautiful area

Miinukset: Restaurant in the hotel had very few choices, shower had very little pressure

Plussat: Since you asked about the breakfast, the meal and service was slovenly. I actually got up to remove plates from the table, and then the two wiatresses came sullenly Overpriced, One bright note was a helpful maintenance man.

Miinukset: Rude front desk staff. Grubby chairs in the lobby, and on the upper floors. Insufficient chairs, Cups and drink vessels left in the front lobby. Poor restaurant staff. Room upstairs was stuffed- two beds and a chaise and a desk, so there was no room to move.

Plussat: 2 level room

Miinukset: View was cut off by blinds

Plussat: Great location and the beds were extra comfy.

Miinukset: We were shut down immediately when we asked for a honeymoon upgrade. Refused room service for our dinner so we had to pick it up ourselves. Window wouldnt close all the way, people smoking outside was coming right into our room and im 4 months pregnant.

Plussat: Nice location

Miinukset: Rooms were the dirtiest rooms I have ever seen! first room they sent me too had not been cleaned from the previous guests stay. second room that they switched me too was equally as filthy but had fresh sheets.

Plussat: Staff was friendly and accommodating

Plussat: Location was perfect and bed extremely comfortable.

Plussat: Walking distance to down town and the walking trails

Miinukset: The carpet is disgusting, was a hole in bathroom and the ceiling tiles were stained, and the bed springs were broken

Plussat: Location

Miinukset: The balcony was promised but it was facing another hotel not the mountains

Plussat: Wine and cheese at 6

Miinukset: We celebrate or 37yr anniversary and there was no mention or even a free bottle of wine and would have hopped for a better view

Plussat: Staff were very friendly and accommodating and responded immediately to any requests Happy hour was a nice touch Real dishes and cutlery were much appreciated

Miinukset: No recycling bins in dining room

Plussat: Very friendly and helpful staff

Plussat: Very nice loby area, free cheese and wine between 6-7PM and good continental breakfast, nice staff, gave us a good recommandation for dinner at silver spring hotel next door.

Miinukset: Rooms looks old

Plussat: Staff were friendly, accommodating. Loved the great room and nice to have the continental breakfast , basic but met our needs quite fine

Plussat: King suite had a huge hot tub in it, nice cozy gas fire place to control the temp in the room, huge selection at the free breakfast.

Miinukset: Parking is a little limited

Plussat: The staff, the location and the reception room. It’s a real homely feel, complete with complimentary cheese and wine each evening.

Miinukset: The breakfast is very basic, though it’s no show stopper.

Plussat: The staff was amazing. They were all friendly and helpful.

Miinukset: The doors had old locks. Other than that everything was amazing.

Plussat: Nice and comfortable place, beautiful lodge cabin interior. Little expensive for one evening but staff was very nice and accommodating. You are taken care of for that price

Miinukset: Little expensive

Plussat: clean, cheap (last min booking) and comfortable

Plussat: It’s good!

Miinukset: Nothing

Plussat: We love the location it was perfect for our itinerary. Also, Wilma, the front desk lady was very accommodating and helpful.

Miinukset: it needs a little upgrade

Plussat: The hotel was older but very clean.

Miinukset: I would of liked a few more amenities, but it got the job done!

Plussat: Location and cost

Plussat: Clean, quiet, reasonable rate, good morning coffee

Miinukset: Some area of the Hotel were in need of some serious maintenance, holes in Gyproc, and some corner work done on stair case, it made the hotel look like there may be some neglect..

Plussat: Room was spacious

Miinukset: Room service was at an extra cost which should have been included in the price.

Plussat: Lowest prices, spacious room, plenty of hot water, tv with cable box and mountain views.

Miinukset: Bring earplugs (noisy thermostat solenoid, noisy fan startup) Firm mattresses(could be a plus but not for me)

Plussat: Location, very conveniently located.

Miinukset: No fridge or microwave in the room

Plussat: The big room. The give me an upgrade. People very kind and awesome montain view!

Miinukset: Everything was OK

Plussat: The woman at the front desk was lovely. When we told her we had driven to Canmore from the east coast, she took pity on us and upgraded our room to the best room in the inn! We were so appreciative and will absolutely consider staying here again, simply because of her kindness. And of course the room was great...tall ceilings, clean floors with lots of space, a beautiful view. And that jacuzzi tub soothed our sore bodies after the days and days of driving across this huge country of ours. Thank you Mountain View Inn and Canmore! Hope to see you again!

Plussat: This Hotel is exceptional value. Its not fancy by any means no fridge or microwave in our room. However for the price I don't expect it. Staff is courteous, beds are comfy, rooms are spacious and very clean nice bathrooms. This is my goto Hotel when I

Plussat: I appreciated the upgrade that I received. The room was spacious and nicely appointed, The front desk staff were very helpful and staff members that I encountered during my stay were very friendly. The bed was extremely comfortable and made for a great night's sleep.

Miinukset: I was surprised to see dusty areas in the room. There was one bedroom lamp that was barely hanging on to the wall (was reported to the front desk) and the bathtub was very slow to drain. By the time my shower was finished, I was standing in water ankle deep (this too was reported to the front desk.) I travel a lot for work and it's the small things such as cleaning and maintenance that make a huge impression on my stay.

Plussat: staff were great. Great value!

Miinukset: We expected a 3 star hotel but in our opinion it was more a 2 star. 3 star similar to a Holiday in so assume that quality. Beds were small, needed some upkeep. I would recommend listing this as a 2 star on website?

Plussat: Spacious room

Plussat: Price. Just a quick overnight stay in Canmore. Lobby was inviting. The room was nicer then I thought we would be getting.

Plussat: Location

Miinukset: Room was dated and scruffy. Sofa bed was extremely uncomfortable.

Plussat: Desk staff friendly and helpful. Room was clean. Pool and hot tub nice feature .

Miinukset: Large stain on carpet in main room unappealing

Miinukset: Toilet was slow to drain. Hole in a door which used to be a dumb waiter.

Plussat: Good experience, I would stay there again but the rooms certainly need some upgrading.

Miinukset: The wall paper was peeling, the comforters were ripped, and there was some suspect hairs found in the beds.

Plussat: I liked the staff. I liked the beds. I liked the sitting area separate from the bedroom. I liked how clean it was. The rating I gave would have been much lower if it wasn't obvious the housekeeping staff does an extremely good job cleaning.

Miinukset: The room was a bit seedy. Wallpaper peeling off in big chunks; small hole in wall. Dull and outdated colours. The elevator was extremely slow and would get tied up easily with huge buses of people. The stairway should be extremely well lit, and clean and updated so people feel safe and at ease using the stairs. The rooms should be repaired to look decent.

Plussat: Nice pool, hot tub. The downside was if you were on the South side the trains went by every 45 minutes.

Miinukset: Proximity to railway tracks

Plussat: It is a beautiful motel. My room was a loft spectacular. View of mountains from window

Miinukset: There was nothing I didn't like beautiful place

Plussat: location and friendly staff

Miinukset: rooms next to the staircase were noisy as people walk up and down the stairs all night.

Plussat: It was in Canmore

Miinukset: It was above a nightclub. This should be posted prior to purchase. Chose this hotel as a stop on a road trip for rest to check in and sleep with the hopes of getting up early and leaving. My room shook from the vibrations of the club.I could not sleep

Plussat: Location comfort of rooms cleanliness pub restaurant atmosphere!

Plussat: Easy to get anywhere in town, without the need for a car. Incredible views!

Miinukset: The place was slightly dated, but all was clean so can’t really complain!

Plussat: We got the creekside room. Great views with a patio. We loved the beds! The restaurant on site and 30% off our meals was a extra bonus. The food at the restaurant is excellent.

Miinukset: It was a very warm room at night. And I turned the heat off. Unfortunately my friend didn’t want the window open.

Plussat: Location and view was great. Staff was friendly.

Miinukset: Could hear the drum beat from the band in the pub till 2:00 am.

Plussat: The reception lady is very nice

Miinukset: Noisy with the pub just around Don't forget to tell them to clean your room or they wouldn't not clean it....

Plussat: We stayed twice at The Drake Inn during our holiday in Banff National Park. The room was nice, clean and the beds were very comfortable. During our first stay, everything went very well. During our second stay, the property tried to pre-authorize my credit card but it didn't work (not sure why, because sufficient fund were available on the card). That is why, they requested a deposit for the room. I am aware that that is the hotel's policy, but having to wait at check out while someone went and checked if nothing was stolen or damaged in the room made us feel cheap and not welcomed.

Plussat: location

Miinukset: no laundry no breakfast no decaf front desk staff not friendly

Plussat: Our upgraded room was a good size and had a balcony.

Miinukset: Filthy entrance!!! Really gross hallways. No sink in bathroom. Sink next to front door!

Plussat: Great pool. Great rooms

Miinukset: Pool wasn’t monitored and people were smoking in the outdoor hot tub which ruined the experience for the other guests

Plussat: The pictures matched the room.

Miinukset: The check in time was a little later than normal, but they let us use the pool and facilities while we waited.

Plussat: The one bedroom suite was very comfortable for 5 days. It was a home away from home. We packed lunches, ate meals and felt like we were at home. I did a load of laundry before packing up for the next leg of our trip. The location suited us as we don’t like crowds. Very easy to get on and off the main road.

Miinukset: Parking is a bit challenging as the stalls are small.

Plussat: The beds were great, the maid service good, although we were missed one day out of 4.

Miinukset: I would really appreciate if the resort could get more carts for bags. I had a party of 6 which equals a lot of bags to haul up, especially when there are groceries involved.

Plussat: The view, it was fairly quiet. bed was comfy, roomy living, kitchen area with the patio ~ a plus.

Miinukset: Ran out of TP, The lighter for the grill was empty, it didn't work. We did visit the bar for a drink but left after not getting served for 20 minutes,

Plussat: We got a room a week before coming due to a short notice trip. It was August a busy season.

Miinukset: That you gave us parking stall 94 but when we went underground to park there was a blue truck hogging both spots. We could not use our parking stall. That’s very inconsiderate. Nothing could be done about it as you don’t know who’s using different stalls.

Plussat: Lots of space in unite. Close to downtown. The underground parking! Fireplace. Very easy check in.

Miinukset: A lot of little things like, kitchen tap sprayer would not stay in place. Knobs on closet doors were all loose and annoying. Dryer filter was broken, would not stay in place. Under sink garbage can was the step and lift the lid? When you did take it out and stepped on the pedal , it was broken. The codes for all the doors took a bit to get used to!

Plussat: Located in Canmore

Miinukset: Too extensive for what you got!

Plussat: It was clean and the supplies were full. Pool was great!

Plussat: Location & comfort

Miinukset: Overall cleanliness could use improvement there were candy wrappers on the floor & floors were dusty

Plussat: The bed was too hard for my liking.

Miinukset: The service was great, room very nice.

Miinukset: I was very disappointed,the room was not clean,it was a smell of the pee in the washroom.plus dusty everywhere,we could stay there anymore,the swimming pool didn't have a change room,this was not convenient that you have to change your cloth in a washroom.I would definitely not recommend this place ..A lot of service improvement needs to be done for the price they ask...

Miinukset: I've never heard of vacation housekeeping before. It is terrible. If you want anything beyond clean towels you have to ask for it. Stayed for 6 nights sheets were never changed! At 270.00 a night I expect much more.

Plussat: When we came to check in they upgraded our room with a jacuzzi at no extra charge. That really made the whole experience awesome!

Plussat: Wifi was fast..... underground parking

Miinukset: Room was not as advertised, the pictures online showed a much nicer room. Room was way too warm (25*C when the outdoor temp was only ~5*C) and the air conditioning didnt work, VERY UNCOMFORTABLE. Everything was very old and worn out. Bathroom fan didnt work. Had to prop up bedroom fan with a box so it didnt fall over because it was broken. tv remote didnt work properly Bath/shower faucet made a screeching noise while in use. Over all, VERY OUTDATED, in great need of renovations and updating. Very uncomfortable. Felt like we were lied to by the advertisement.

Plussat: I loved the view from my room!

Miinukset: The coffee machine was broken. The price was a ya to much for the room. And the pool was not as nice as the pictures.

Plussat: Very cozy, clean and parking underground. It had everything my family needed. I would recommend to family and friends.

Miinukset: A bit dusty in the underground parking, but cant really complain when there is underground parking. Always a bonus :)

Miinukset: They fold their towels on the floor in the hallway. The beds are awful and the metal frame sticks out like 3 inches past the box spring. We all smacked our chins on it several times. The snow isn't cleared on the path to the pool and the pool was so loud and packed the whole time. They need to do something about the echo in that facility because it is ear piercing. Slipped in the parking lot. This place is a 2 star at the most. Old and run down. Have gotten way better value for our money at other places with a nice breakfast included.

Plussat: Staff were really helpful

Miinukset: Cleanliness of the apartment was poor. The floors were really dirty. The apartment looked surface clean but could really have done with a good clean especially of the floors. Our son got quite dirty crawling around.

Plussat: Close to other places, underground parking.

Miinukset: Not as advertised. Not a kitchenette. A coat closet turned into a kitchen cabinet. No stove, smoke alarm goes off if you cook anything. Wouldn't recommend this place.

Plussat: I liked our stay because of the location to family and the convience of shopping and walking from there.

Miinukset: No all was fair as quoted and the hotel was clean and accomodating.

Plussat: The evening front desk agent was trying to be helpful

Miinukset: You advertised on your website that they have a free wi-fi in the public areas of the hotel and there wasn't. Daytime front desk agent was very impolite

Plussat: Location.

Miinukset: Beds were poor, in fact my husband and i both awoke very sore, and do not typically have any discomfort. Front desk staff could not explain why they were charging me $20. more than my quote, finally I figured out it was GST and hotel tax. The lobby was not well marked/difficult to identify at night.

Miinukset: The room had some cleaniness issues, Nacho cheese sauce on the carpeting and the dresser, it was mentioned to the front desk. All in all for a quick getaway it was fine. Would not be where I would stay for a long stay.

Plussat: Nice room, good location, good room layout and amenities. Good value for money. If not for a number of annoyances (see below) I would have rated the hotel higher.

Miinukset: Room could have been cleaner, specifically there were hairs on the sheets. Also, in the morning, it was impossible to get reception to answer the phone and no one was at the reception desk. I was attempting to get a late check-out but finally packed up and left without having spoken to anyone.