Cascais Cool Hostel Suites & Pool

Staff were amazing! So kind and friendly. Exceptional service. Our child had a bed wetting accident and they cleaned everything (even mattress) without embarrassing us. The facilities were so pretty. The pool was cold but refreshing. The outdoor garden was warm and welcoming. It's a small walk up from the train station, but in a quiet peaceful neighborhood. Breakfast was awesome (breads, cereals, meat and cheeses, eggs and juice). Apples, oranges, and water available throughout day. Place in fridge to store own food and access to kitchen to cook whatever you'd like. Accesible to grocery stores and restaurants.

Having a fan in the room would help with air circulation.

Everything was very clean, comfortable and cozy. The pool was great and even had floats, which is great especially for children. I requested vegan breakfast options and they had many, so thank you for that important detail :) The hostel is less than 10min walk from the beach and Cascais 'downtown', which was a very good location from my point of view.

We asked for some fresh drink/cocktail, like Caipirinha (because there were limes, sugar, etc) at the bar but there were only pre-made drinks as options, like bottled juices, beer and water. None of the employees present at the time knew how to make a different fresh drink, so there could have been made better use of the bar.

The initial welcome by a young lady called Maria was exceptional. She is a wonderful asset to the whole happy helpful team. First impressions make a big difference and this hostel is excellent. The breakfast and facilities are boutique hotel standard.

I could not find fault with this facility.

Sociable, clean, friendly staff, good kitchen facilities and great pool/garden area!

The beds were pretty old and creaky, especially the top bunk...