Castione della Presolana hotellia

Plussat: Breakfast was solid, lots of food! I'd suggest to add fruits though.

Miinukset: The pillow was hard.

Plussat: Everything Cool, breakfasts are amazing

Plussat: Good breakfast

Plussat: Nice breakfast, great location and fair price.

Miinukset: We booked with kids but there was no cot/ baby bed for the children. A little tight to sleep with toddlers in a queen sized bed.

Plussat: -Price of accommodation. -Friendliness of the owner and employee. -Location in the center of town. -cleanliness of the room and bathroom

Miinukset: -The smell of the hotel. -When we first went into the room, the beds in the bunk were badly made and the sheets were very old, it felt as if another family had just gone and had not changed the sheets. -full breakfast but they served us the same frittata of what they had left (as I saw from Friday in the buffet of the contorni of the dinner). It had the smell of a fridge. The first day pancake tasted like fish. -the rooms would be missing some hangers on the wall.

Plussat: Close to bus stop, restaurants and hiking trails, tasty breakfest

Plussat: Location is excellent, in 10 minutes driving to Monte Pora ski resort. Staff was very friendly. Breakfast exceeded my expectations.

Miinukset: It was a little bit cold in the room, but it wasn't a problem for me.

Plussat: Easy parking

Miinukset: Very poor breakfast, arrogant receptionist. There is a swimming pool that one can only use if you rent a bathrobe for 10eur. WiFi did not work half the time. The hotel has 4stars but just deserves 3 in my opinion

Plussat: location

Miinukset: breakfast

Miinukset: The hotel was aimed at a Jewish clientele, advertising Kosher holidays, had its own synagogue within the hotel. This wouldn't have been a problem if we were told. The spa and pool area was not accessible to under 16's, which we weren't informed about until our arrival. This being one of the main reasons we booked the hotel. We have children of 14yr,14yr and 12 year old. We booked for 2 adults, 2 girls (both 14yrs old and boy (12 yes old) We were given a suite with 2 double beds !!!

Plussat: Nice location, very clean, friendly reception employees, very good breakfast.price is fare

Plussat: Large, clear rooms with balcony offering mountain view. Nothing extraordinary but functional, clean and well equipped. Great beds. Walking distance from the centre of the village. Staff very helpful and friendly both at reception and at the spa.

Miinukset: Noisy neighbours in one of the rooms. Breakfast buffet quality could be improved.

Plussat: Only the way the architect build the hotel. He used windows and the surroundings very well. The wines also were good but the restaurant staff did not understand very well our requests from the beginning. Not to forget about the fireplace from the restaurant and the girl from the spa reception which was the only one rising to our expectations and she really tried and she was all a smile!

Miinukset: First the cleanning. There were huge problems with this. We even found an old slipper under the bed that was not ours! Arround the shower there are some deposits of dirt. The bathtube, a great bathtube, very well positioned, was not cleaned by the cleaning stuff. More over, after I requested to be cleaned and had a discussion with the manager they send the cleaning lady in our sleeping hours and she cleaned the bathroom while we were in bed!!! Second of all, the breakfast was so poor that we had to request almost everything! No cheese, no meat, no eggs. Only some sweets. After the discussion with the manager the put a plate with a few pieces of one kind of chese and two kind of prosciuto. Again... no veggies, no other possibilities and no eggs. We had to ask. Third... in the afternoon I tried to take a liquor in the bar and after the girl from the bar gaved me the liquor she started to sweep with the broom rising clouds of dust! Over all... it seems that a great location is operated by a not qualified team of people which is a real shame because the hotel was build in a great way and it has great views and surroundings. There is more... they charged us a few hundreds euros more which not even today were reimbursed, they did not have the courtain at the balcony door which was cut or braked, so we had to go in the bathroom to change and in the evening we had to accept that all the castelans could see in our room; they did not had a fair price: they charged for 5 stars but they make us feel as we stayed in a 2 - 3 stars hotel. At the end, I have to be fair and recognise that they gaved us a discount in the price of one dinner. This did not changed our feelings and we still feel ripped off.

Plussat: professional and helpful staff

Miinukset: There is nothing that we didn't like

Plussat: Very good pool area, nice and clean rooms, good breakfast. Had an amazing stay here.

Plussat: The staff were friendly and helpful. The location excellent with on street parking. Good WiFi connection.

Miinukset: The hotel decor was outdated but functional and comfortable.

Plussat: The hotel is very reasonably priced for Presolana. The rooms are basic but comfortable. The staff is friendly and flexible, nice breakfast also. Ample parking. I go there for the sports, so I don't need a luxury place. I always stay here.

Plussat: Very good!!!! Really close to the all stations

Miinukset: Nothing

Plussat: The hosts were extremely helpful. Making it very easy to wax our boards for the comp and even changed breakfast time so we could eat before leaving for the races.

Miinukset: The decor was a bit dated but there was nothing we didnt like.

Plussat: Location was ideal, really good for Skiing in Monte Pora. The hotel is quite old style but has the necessities, the breakfast is typical continental. The staff were very accommodating and friendly, really looked after us.

Miinukset: A few more food options for breakfast would have been nice.

Plussat: clean and nice room,

Miinukset: We enjoyed our stay at Aurora until one evening my wife asked for glass of hot water, rude manger replied they run restaurant and it is not OK to ask for water! Very unfriendly approach to customers. I would not come back.

Plussat: Service from the staff, no complaints, everything is fine. Good breakfast and at dinner you can be well served. In the room everything is clean and tidy. Thank you Aurora!

Miinukset: Of the bad impressions, only one, you can hear the neighboring rooms in the morning, woke up from some strong knock and crying child behind the wall, but I wanted to sleep for an hour more ...

Plussat: I liked the fact i could park right in front of the hotel and the view from my room was fantastic. Food is local and tasty, breakfast also good.

Plussat: great hiking easily accessible from hotel

Miinukset: busy road passing right outside

Plussat: the food, the staff, the room

Miinukset: the hotel is located very close to the main street and so it is a little noisy.

Plussat: We stayed for 6 days at Hotel Aurora for a skiing and hiking holiday. Staff went above and beyond to make our stay as enjoyable as possible. The hotel is very nice, clean and has a cozy feel to it, the food is great and the area is beautiful. This will not be our last visit!

Miinukset: Nothing

Plussat: The family who runs this hotel is extremely welcoming & kind. When we had an ski accident and had to go to the hospital, they didn’t hesitate to pick us up after the check up. They provide a great service and are very caring and helpful, the room was clean and cozy. The hotel is only 5 minutes away from the ski resort as well. Definitely would stay here again!

Miinukset: Clean & cozy rooms, excellent service, great food, good location