Cedar Rapids hotellia

Plussat: Location / great room

Miinukset: Nothing

Plussat: The efficient layout of the room, the modern touches and all the room amenities.

Miinukset: Wish there would have been a tub in the bathroom.

Plussat: Clean spacious room. Friendly staff. Several restaurants nearby. Good selection for breakfast.

Miinukset: No hot tub.

Plussat: Like the staff they was very welcoming

Plussat: Very professional staff. Thought of lots of details.

Plussat: Absolutely a beautiful space that more than met my needs. Could not hear a sound from outside or the hallway--like the only room in the world. Everything new and clean. Delighted!

Miinukset: I hesitate even bringing this up, but there were a number of sow bugs in the room. Not an infestation or anything, but there were three in the bathroom--or one I kept seeing. OH--there are no passways for rolling luggage in the parking lot.

Plussat: The hotel common areas and room were clean, room had well equipped kitchen, comfortable bed, large desk for working on computer, with free WIFI. Free parking.

Miinukset: No, it exceeded my expectations

Plussat: Modern decor

Miinukset: The night staff was horrible. Every night she made us miserable.

Plussat: Rooms were roomy and bed was comfy

Miinukset: Busy in the morning

Plussat: Great breakfast, clean facilities and friendly service.

Plussat: Clean

Miinukset: No

Plussat: Staff at check in and check out were amazing! Breakfast was phenomenal!

Miinukset: Surfaces in room did not appear to have been cleaned; ie table, desk and end tables had finger prints and dried on food/liquid material on them. Bathroom was clean! However, the toilet paper holder was not ideal. The roll kept falling off and rolling on the floor. Overall, great experience!

Miinukset: Very loud but it was new years Eve so not really their fault.

Plussat: This is a new property with a friendly staff. Good location.

Miinukset: It seemed like Hilton’s version of a Super 8. No frills and small.

Plussat: Convenience of location, parking, checking in and out.

Miinukset: Cleanliness of the room upon arrival (hair on bed sheets and shower, spots on the floor).

Plussat: The lobby area is a great place to hang out and talk. Pool table, and board games.

Miinukset: The rooms are nice & clean. Great place to hang out in the lobby. Plenty of things to do around the hotel. Great food around the hotel.

Plussat: Price

Miinukset: Service by staff

Plussat: Liked everything. Very clean, comfortable and the room was just beautiful. The bonus was the breakfast.

Miinukset: No complaints. Everything was great.

Plussat: So easy, will definitely stay there again!!!

Plussat: Beautiful setting, great room and staff.

Miinukset: We were harrassed by your 3-11 staff for no reason at all was threatened. Never again will my family stay at this location again in be out in this predicament again RUDE DISRESPECT

Plussat: fine

Miinukset: spa was broken

Plussat: Breakfast was great.

Plussat: Clean throughout hotel

Miinukset: Pool water was too low

Plussat: Suite was furnished and clean.

Plussat: Spacious room. Clean. Conveniently located to cedar rapids area. Park with botanical gardens near by for walking. Close to highway system. Quiet area. Ample parking. We liked everything about the property.

Plussat: The rooms were clean.

Miinukset: The key card failed us three times before staff offered another room. Exhaust fan in first room was hanging by a single screw. Exhaust fan in our second room was was secure by two screws (not the original fan installation equipment- obviously jerry-rigged

Plussat: Room was clean. Bed sheets were clean.

Miinukset: Water from the bath tub was not draining resulting in real inconvenience and the not the 'clean' feeling.

Plussat: The breakfast

Miinukset: No very enjoyable

Miinukset: No

Miinukset: The mattress on the bed was too firm.

Plussat: Exceptionally clean. Great breakfast. Pleasant staff.

Miinukset: No

Plussat: Bed was moderately comfortable and the pillows were okay. Pool was warm and appeared clean. It could have been a nice room with a little bit more TLC but it’s just not the best hotel. It was a place to sleep though and worked for what I needed.

Miinukset: Floor wasn’t vacuumed and it looked like the walls hadn’t been cleaned in a long time. Couch looked old and warn but can’t expect much extra from a hotel, it was a pull out bed which was nice to have. Only three towels in the room and when we called down for extra towels and an extra blanket they made a big deal about us asking them to bring it up to us. Pool room was kind of disappointing because there was no hot tub, but it was pretty deep which was nice. Their breakfast was a standard cheep breakfast, make your own waffles, flavorless fake eggs and sausage that didn’t really taste like sausage. Probably wouldn’t recommend this hotel.

Plussat: Great breakfast!

Miinukset: Parking.

Plussat: Everything was perfect. Check in was quick and easy. Employees were very nice and greeting.

Miinukset: No complaints, or concerns. Stay was very comfortable.

Plussat: Location near Collins is good. Breakfast is adequate.

Miinukset: Dim lighting in the room excepting the light over the sink which was bright. The bathroom sink is separated from the sleeping area by a partial wall comprised of the kitchenette area and a wardrobe. Not optimum for more than one person.

Plussat: Beautiful clean amazing breakfast selection

Miinukset: Little noisy with all dogs being allowed to stay

Plussat: Rooms were very dusty and they have no idea abt their pet policy

Plussat: It was all very good

Miinukset: Nothing serious, but a used glass was found near our bed, and a couple of other things were missed by the maid. Two different people at the desk didn't know whether the new section of Hwy 100 was open. (It was) They seemed ill informed in general.

Plussat: Reception clerk was very polite and promptly gave our room.

Miinukset: Can’t say anything bad about this place. All were wonderful. We stayed only for a night.

Plussat: The breakfast selection is amazing

Miinukset: It was a little strange getting to the hotel

Plussat: The location is perfect...right next to I-380. Breakfast included many hot options and was very tasty. I have stayed here 4 other times and just keep coming back!

Plussat: Very nice property, exceptional staff. Great room for the money.

Miinukset: No

Plussat: The hotel was awesome! The complimentary dinner was really nice. Dining area was nice. My husband LOVED the breakfast! Best he has ever had. For just taking a chance on this hotel we hit the jackpot. Very satisfied! will stay there again.

Plussat: The place was very clean and the first night was very good.

Miinukset: The second night I had to call the front desk twice because of noise

Plussat: Nice, clean, friendly.

Miinukset: Hot breakfast always the same.

Plussat: Close to the highway but did note here highway noise.

Miinukset: pet fee 20$

Plussat: I will continue to look for Comfort Inn and Suites when I'm traveling.

Plussat: Everything was great!

Miinukset: Nothing!

Miinukset: The swimming pool was small. The tile around the pool was very slippery. The 5 year just stepped out of the pool! Not running and fell 2 times. The furnishings were outdated. Small bathroom

Plussat: Liked the pancake machine

Miinukset: N/A

Plussat: It’s location north of Cedar Rapids

Miinukset: Rooms were clean, breakfast was very plentiful...so many good choices

Plussat: Location Convenience

Miinukset: Having children with us, it would have been nice to have a small fridge for their drinks.

Miinukset: It sits right next to a train. Lol a very loud whistle blowing train. The town is known for Quaker Oats factory. I guess they are bring it to everyone at 4:30 am. And 11 pm

Plussat: Good location, comfy beds, very friendly receptionist, cookie and water bottles, parking across the street

Miinukset: Close to 200 USD for a small city like Cedar Rapids is a bit too much

Plussat: Excellent food - friendly staff -- Great view !

Miinukset: The only thing I would say is the parking situation seemed a little confusing in how it was explained

Plussat: View of city, covered parking lot across the street more reasonable with hourly rate if less than 17 hours (tip from front desk)

Miinukset: Confusing signs to get in from bridge walkway

Plussat: The fairly easy way to get to the rooms. The set up from the entrance to the restaurant. Really good staff.

Miinukset: Liked everything there.

Plussat: Love the location in downtown Cedar Rapids, with tons of restaurants nearby. Beautiful facility and rooms with excellent interiors. The lobby is attached to convention center; very convenient. And the 16th floor Hilton restaurant is exceptionally good!

Miinukset: Lobby could use a little more upkeep as it is very busy. Outside sidewalk needs serious power-wash. Staff is polite but could use a little more training to be on par with the facility.

Plussat: Nice hotel with great location. Close and walkable to lots of great downtown Cedar Rapids restaurants and bars. Nice area with lots of attractions. Clean, quiet and comfortable. Staff was very friendly.

Miinukset: Bathroom was very small but it works. Have to pay for parking or find free weekend metered street parking but this is to be expected in a downtown city area.

Plussat: Good location

Miinukset: The view for are room was s room top

Plussat: Location and Bar

Miinukset: Very high priced! EXPENSIVE for not even having a mini fridge in the room. Small bathroom.

Plussat: Wish a breakfast would of been included, my only complaint

Miinukset: No breakfast

Plussat: Excellent accomodations. The only negative was off site parking at $12 per day.

Miinukset: Lack of on site parking.

Plussat: The breakfast

Miinukset: I didn't like that the staff was rude and the toilet was clogged and they made me plunge it. That should've been a maintenance person doing that.

Plussat: View

Miinukset: Na

Plussat: The closeness to everything staff very friendly

Miinukset: It was all good bar was supposed to have karaoke but never dd but not motels fault breakfast was okay

Plussat: The staff is the best! What great hospitality!

Plussat: The staff are very nice and helpful

Miinukset: Nope it was very clean and the staff are amazing

Plussat: Free breakfast is great.

Miinukset: Hallway was a little cold.

Plussat: Pleasant staff. Decent breakfast.

Miinukset: Not a 3 star hotel. I got a small wet, damp, musty mildewed room with depressing green paint on the walls and a handicapped bathroom. I did complain and got a better room that was very warm. HVAC system issues in this tired old hotel. Expensive @ $--

Miinukset: Received a phone call on guest phone at 1:40 am

Plussat: Clean

Miinukset: The value. I booked off book.com $159. My brother inlaw called fir his reservation go $114 .plus pool side like us

Plussat: Great continental breakfast! Very fun honeymoon suit room with sauna and hot tub.

Miinukset: I didn't love that the honeymoon suite was in the basement, but I get it. Layout is a little awkward with a skywalk connecting buildings.

Plussat: Good clean breakfast good

Plussat: The breakfast was great! Multiple food options to pick from and the breakfast venue was gorgeous. The hotel lobby staff was very friendly and gave us a map of the whole hotel and told us how to get to our room. Very professional and kind.

Miinukset: When we first arrived, a fight broke out right in front of us from a wedding reception that was being held at the hotel. Luckily we moved in time or we would have been taken out by the door that the "fighter (groom)" pushed through to go and punch some female right in the face. There was blood everywhere. Definitely felt a little on edge about our stay after that. I also felt that the elevator floors were very dirty and needed to be cleaned. The carpet in the room could use an update as well.

Plussat: Very clean, comfy bed and great staff!

Plussat: The shower

Miinukset: That I couldn't stay longer

Plussat: Clean with warm breakfast

Miinukset: Front desk staff not willing to work with us and internet was sketchy.

Plussat: Staff was friendly and helpful.

Miinukset: The room cost more on the second night than I expected. Our room was not cleaned during our stay. Breakfast was so-so.

Plussat: It was great.

Miinukset: Breakfast could have had little more up skale. Like some real bacon or sausage.

Plussat: close to our destination of activity , Ford Galaxie National Car show on the Bridge in Cedar Rapids,IA.

Plussat: Location

Miinukset: Big urine stain on mattress Poor breakfast Stay away from room 103 or 104

Plussat: Completely remodeled clean and new

Plussat: Very nice very well cared for and a well balanced breakfast that tasted good too. Not cheaply thrown together slop.

Miinukset: Breakfast closed at 9am on Saturday which is too soon.

Plussat: The staff

Miinukset: The beds were not comfortable at all and the pillows were even worse. Woke up with a back ache and a sore neck.

Plussat: The bed was comfortable, as well as the pillows and blankets / sheets

Miinukset: Room was a lil small, but cozy

Plussat: Wonderful spacious and clean room. Great included breakfast. Would love to stay here again.

Plussat: It had a great location for the reason we were in Cedar Rapids.

Miinukset: Disappointed there was no fridge or microwave. Even Super 8's have that! The enthusiasm level of the front desk fellow that checked us in was quite low. The gal in charge of breakfast was wonderful and kept everything stocked and clean.

Plussat: Good location. Good breakfast.

Miinukset: Pool small and loud. Wall falling apart. We specifically booked a room with 2 queens/pullout. Our room was 1 king/ pullout. Front desk said that room didn't exist at this hotel. Ironically our teammates had the exact room we booked. HATE being lied to!!

Plussat: It was clean, Staff was nice, and it was affordable.

Miinukset: We just had to get our T.V working is all.

Plussat: LOCATION

Miinukset: HAD PROBLEMS WITH THE HEATING / THERMOSTAT FRONT DESK ATTENDENT JUST SHRUGGED IT OFFROOM WAS 74 DEGREES WHEN WE CHECKED IN THERMOSTAT WAS AT 70! SET TO 67 AND 4 HOURS LATER IT WAS 65 DEGREES MATTRESS WAS TERRIBLE AND WORN OUT YOU COULD FEEL THE SPRINGS

Plussat: Everyone was nice.. The Food was awesome When i come back in May I will stay at the Hampton inn ... Wonderful town

Miinukset: Nothing

Miinukset: They added a smoking fee to my room claiming they found ashes and an ash tray. I do not smoke, checked out at 11:55am and no one else had been in the room. No smoking. No ash tray. Either they just try to do this to make money or the staff smoked in the room. I received no notice from the hotel about this and had to find the additional cost when reviewing my account. Terrible customer service and terrible management!

Plussat: Breakfast was good. King suite room is large

Miinukset: Pool and hot tub were closed despite us calling ahead and asking. We chose this hotel strictly so our group could swim and enjoy the hot tub. When we explained to the staff on duty they were not helpful.

Plussat: It was very clean and the staff was incredibly friendly. It was very quiet and the pool was wonderful. The beds were comfortable, everything was clean, and the lobby was beautiful. I will definitely stay again if in the area.

Miinukset: I had hoped the room would have a microwave and a mini fridge. Other Hampton properties I’ve stayed at have had those.

Miinukset: The hot tub was broke down again.

Plussat: Breakfast and breakfast area!

Miinukset: Finding out at checkout that I paid $--- too much!

Plussat: Quiet facility. Wonderful breakfast!!!!

Plussat: The decor and look. The staff was excellent. The rooms were impeccably clean.

Plussat: Stayed here on my husband's birthday. Nice hotel and very friendly staff. Their computers were down when we were checking out so they comped our room service bill. Will definitely return!

Miinukset: No

Plussat: Shuttle to anywhere

Miinukset: Everything was very pleasant, but check in could have went smoother, the two desks were close together

Plussat: 24 hour shuttle, room service, room, food, and check in; all great.

Plussat: Cleanliness delicious meals and excellent staff service

Miinukset: No

Plussat: Beautiful facilities, spacious quiet room, comfortable bed, clean and modern. Great food in the restaurant and in-room dining.

Miinukset: Service can require some patience. Was told to meet shuttle driver outside at airport: did this and found van but no driver for 10 minutes or so. At check-in, I booked a return shuttle to the airport for Sunday afternoon at 4pm: was awoken Sunday at 4:40am with a front desk call for my shuttle. Even in a comfortable bed in a quiet room, it's hard to get back to sleep after that call. It's in the restaurant that you notice the service variations most. Ate 4 meals there. Food was excellent. Wait staff was on and off. Pleasant and courteous, yes. Prompt and efficient, sometimes. For instance, Sunday morning had just 4 tables occupied at 8 am but it took a half-hour to get our food and at least 5 minutes to get coffee refills. That's why I said patience can be required. Dinner service had the most consistent servers; breakfast and lunch service, not so much. Still, overall it was a very pleasant stay and I plan to visit again.

Plussat: Nice surprise! Very new and modern with upgraded furniture and clean rooms. The bathroom was awesome especially the marble shower.

Plussat: Very clean, modern

Miinukset: Not really

Plussat: Marble bathroom and amazing staff

Plussat: Staff was nice and professional. The room was very nicely done and clean. The bed was very comfortable. Liked the idea this was part of the community college. As one prior eater said this place is the best kept secret.

Miinukset: No everything was very good

Plussat: This hotel was surprisingly nice - the atmosphere was modern, sleek, clean, and comfortable.

Plussat: Breakfast was awesome

Miinukset: More water pressure

Plussat: After having a bad experience two night ago this was a delight to get such a nice accommodations. This was a suite with very roomy rooms, comfortable bed great breakfast and to our surprise a lite dinner. All this at a very good price.

Miinukset: Nothing

Plussat: Everything else was to my liking and I will choose this location again and refer my people to use this location as well.

Miinukset: The pool heat was broken.

Plussat: I thought breakfast was great. Good selection and items were well stocked

Miinukset: We had a good experience. No complaints.

Plussat: Very spacious room! There's a full kitchen, small kitchen table, sofa, and an extra room for the beds. I loved the ceiling fan in the bedroom as well!

Miinukset: Pillows could be bigger. Call me crazy, but I locked both locks on the door when we went to bed. In the morning, they were both unlocked. Not sure what was up with that, but it was very strange and a little disturbing.

Plussat: Clean, pleasantl

Miinukset: We were not notified of the pet fee ($75). We would not have chosen this hotel had we known. This must be fixed

Plussat: The room was spacious and comfortable.

Miinukset: There was a brown stain on the lamp shade. Just kinda made us wonder😬

Plussat: The rooms were spacious clean and comfortable. Free breakfast was nice.

Miinukset: The internet didn’t work worth a darn. I was forced to buy upgraded internet service in order to get my work done. The upgraded internet was free only if you booked directly. Seems pretty cheesy.

Plussat: I love that the rooms look like a small apartment. I loved the full size frig with a freezer on the top. The cook top stove is great with all the cooking & eating utensils. Pot & pans furnished to cook with. A person could live there if needed to. I booked the room for a staycation for my daughter's birthday so they can swim and we all enjoyed staying at this hotel. The bathroom was pretty good size equipped with a blow dryer. The attendants at the front desk were extremely friendly and pleasant.

Miinukset: When I booked the room with a spa I was under the impression it had a whirlpool tub in the room and it didnt.

Plussat: The size of the suite

Miinukset: The pool area burnt my eyes within 5 minutes of being in there and couldnt enjoy it with my family.

Plussat: We liked all the facilities in our room: kitchen, desk table, separate bathroom sink and toilet/shower, roomy sofa bed.

Miinukset: The position of the TV--in between the bed and sofa--meant myself, my wife, and my son (from the sofa bed) had to watch it at a steep angle, from the side. The curtain was tricky at first. These were not big issues.

Miinukset: The online amenities list airport shuttle. This is a big reason I selected them. THEY HAVE NO SHUTTLE. We had to use Urber - an additional expense!

Plussat: Clean, and nice upgraded bedding. Bed was very comfortable.

Miinukset: Really needs updating. Food in the restaurant was terrible!!

Plussat: It had an overall “special place” appeal

Miinukset: It doesn’t seem to quite live up to its star level rating.

Plussat: Cleanliness

Miinukset: For the rate paid and the "extras" not being complimentary, that's a big turn off. Breakfast is included at hotels that should be less desirable than this hotel. Same with the staff behind the counter when I arrived. They need to understand that they are the "face" of your hotel name. Good bad or indifferent, they represent this hotel. Not very accommodating. Instead of making me feel like it was an honor that I chose this hotel, they made me feel like I should be happy they're allowing me to stay. Not good.

Plussat: Ambience of entree. The workout room was convenient & well equipped with workout machines. Our relatives all enjoyed the restaurant and meals. The elevators were conveniently located. We appreciated the free water bottles.

Miinukset: The noise from the bar area in the evening drifted up to our room. It was quite loud.

Miinukset: Expected a more updated facility. Standards (like mini fridge in room) missing.

Plussat: The staff did everything they could to help us. Having a bar and restaurant at the hotel was nice, so we didn't need to go out at night.

Miinukset: We were shocked the room didn't a frig or microwave. We've stayed in lower priced rooms that have them.

Miinukset: Room had mold in the shower, room decor is old, room cleaned only after multiple follow-ups. Found cockroaches in the room.

Plussat: Excellent breakfast buffet.

Miinukset: Although clean and well organized the decor was a little dated.

Plussat: clean

Miinukset: The restaurant staff was HORRIBLE i thought the waitress was going to rip our heads off ad eat it just for fun. we had business in the ballroom so we went to the restaurant ask for a soda to order, they told us NO ... later i went back to buy a coffee She told me to wait turn around and starting counting her drawer I stood there 10 mins and drive to the gas station

Plussat: Free shuttle to airport. Friendly staff.

Miinukset: There was dried food in the carpet in front of couch. No mini fridge nor microwave.

Plussat: friendly people who work there pleasant to be around good food breakfast is all I had there!

Miinukset: nothing In My opinion you are tops

Plussat: Everything. Staff was really nice and a very nice room and facilities

Miinukset: Nothing

Plussat: The staff was very friendly! The location was excellent for the airport. We stayed in a pet room because we had a pet with us, but you could not tell it was a pet room!

Miinukset: No

Plussat: Location

Miinukset: Charge to park

Plussat: The room was an excellent one and the location was great! We had a really helpful gal who checked us in. Thanks. Really awesome breakfast.

Plussat: The pool WAS NOT GOOD GREEN WATER No one swam the entire three days I was there except my Wife and she was discussed!

Miinukset: They CHARGED MORE THAN We AGREED TO SOME HIGHER RATE CAUSE OF THE WEEKEND WITH THE POOL NOT GOOD I WOULD STAY SOMEWHERE ELSE LIKE THE BRAND NEW HOTEL GOING UP WE WILL BE BACK IN TWO MONTHS PROBABLY NOT THIS HOTEL?

Plussat: Close to airport

Plussat: closeness to the airport, we made it in plenty of time for our flight. our Flight crew however did not. :-/

Plussat: Breakfast was very good with lots of choices. Room was large and comfortable. Nice location near the airport and Kirkwood College. Appreciated the fact that we didn't have to navigate all the city traffic just to get to the hotel.

Miinukset: Breakfast area extends into the main lobby. While it worked out okay, it is a bit awkward to eat breakfast near the front desk.

Miinukset: This was advertised as having shuttle service. If I had known there was none, I would have chosen another. It was a hassle as I could not get Uber and had to pay $12 for a cab for 2 miles. Bummer!

Plussat: Good location. Friendly, helpful staff. Comfortable bed. Great choices for breakfast.

Plussat: I like the name.

Miinukset: We booked this room 4 months in advance and the room was like a last resort room it was a handicap room, no fridge,no microwave. I love staying at Hampton's but this was crappy of the hotel to of booked us this room with 4 months in advance.

Plussat: Great staff, rooms, location, breakfast was amazing too!

Miinukset: Rooms hygiene! Excellent

Plussat: It was clean, quiet and comfortable.

Plussat: Newly renovated rooms. Has options for breakfast

Miinukset: Checked-in on app - where you can select your room; room was changed upon arrival though. The spa was “broken” at the time of our stay. Rooms felt small after renovation.

Plussat: That we could get coffee day or night

Miinukset: My husband gave his credit card when we checked in and we assumed that they would charge the rooms to it when we checked out, but they charged it to my card since I set up the the rooms. Also the person that checked us out wasn't me or my husband and the staff should of checked with us first as we were paying the bill they had no right to check us out and give his brother a copy of the bill. My husband was very upset about that.

Plussat: Very friendly

Plussat: It was clean and comfortable and felt like a home away from home. Many choices for breakfast.

Miinukset: Staff was not allowed to let our adult daughter pick up our key before we got there. (She was also a registered guest there.)

Plussat: The hotel was clean and the staff was very friendly.

Miinukset: No.

Plussat: Beds were comfy.

Miinukset: Our room seemed very small.

Plussat: Friendly staff---great location--clean & comfortable rooms & the pool was open late

Plussat: I love the location and the free breakfast

Plussat: Comfy, friendly, good customer service, nice room.

Miinukset: Pool area pictures seemed nicer than it was. No hot tub.

Plussat: When we opened the door to our room we were impressed by its size and layout. Excellent value.

Miinukset: Looked a little untidy behind the main desk and the hallway seemed dark.

Plussat: Everything

Plussat: Good location. Right next to the interstate.

Miinukset: They need a much larger and more equipped fitness center.

Plussat: The location of the hotel was perfect for the purpose of my visit.

Miinukset: The hotel advertises Pet-Friendly. Although they allow pets with an undisclosed deposit, they are not at all friendly about pets. Front desk attendant was incompetent. Walls are paper thin. Homeless people wandering around at night. Pool is gross.

Miinukset: No TV remote in room. Samsung

Plussat: We liked that it was a suite.

Miinukset: Bed was very firm. Heater was noisy.

Plussat: The omelets at breakfast were good.

Miinukset: I booked a 1 Queen Bed Studio Suite... it was actually a handicapped room?? The room was dated and rundown. Found out in the morning there was no hot water for a shower. Told the clerk there was no hot water during checkout and she just said "sorry".

Plussat: Very friendly, front-desk staff. The King Studio rooms were great and at a fair price. I will definitely consider this hotel if I need a place to crash in CR again.

Miinukset: No complaints!

Plussat: The staff were very friendly, and the facility was quite clean. Breakfast was delicious each morning, as well.

Miinukset: The bed was the most uncomfortable hotel bed I've ever slept on (cheap and springy), and several tiles in the bathroom were loose.

Plussat: Easy Check-in, friendliness of person checking me in, breakfast

Miinukset: Requested top floor on-line but was given ground level. Could hear person above walking across their room. Room was "accessible" one, so no room at bathroom sink for toiletries.

Miinukset: I had kids with me and they was what little do I was threatening to be put out talking about I was having a wild party when it was just kids being kids when I heard other kids doing the same thing and the owner or the manager was call on us with out knowing what was going was going on told the front desk person to put us out and had a nasty altitude about it other then that it a nice place and the breakfast was good and the lady that check us in was very nice to us

Plussat: Clean, obviously fairly recently remodeled, pool was nice. Staff was pleasant. I would stay here again.

Plussat: Friendly staff and quiet location

Miinukset: We paid up for the larger room. Carpeting was coming up I several spots. The room was not impressive overall

Plussat: Leaving

Miinukset: Rooms were dirty. Took three before I found clean sheets. No response to complaint department.

Plussat: Staff cery nice. Comfy beds. Great breakfast.

Miinukset: The swimming pool is not warm.

Plussat: Perfect location, variety on breakfast and happy hour.

Miinukset: nothing to dislike

Miinukset: I booked this hotel expecting a hot tub. Thats the only reason i go to hotels if they have a hot tub. Front desk person said they covered three weeks ago. The online said there was one. Very disappointed.

Plussat: Location

Miinukset: Breakfast was cold. Not as good as most of Holiday Inns

Plussat: VERY FRIENDLY STAFF

Miinukset: WOULD LIKE TO HAVE HAD A HOT TUB

Plussat: The hotel was clean, and modern looking, and it was conveniently located.

Miinukset: I was charged for 2 nights after calling ahead to cancel 1, but they didn't enter it until after the deadline. I called to confirm a 2 Queen room because we were traveling with my teenage daughter, but they only had a King room. Very disappointing.

Plussat: Breakfast area was small, but variety of items was good. Would like to have seen more fruit selections in breakfast line. Warm food was well heated. Location of hotel was great. Very easy to access.

Miinukset: Would be nice to have a ice maker on the second floor. Outdoor smoking area was right at the entryway. Should be moved away from entry area where non smokers have to walk through it.

Plussat: the bathrooms were spacious and the modern decor

Plussat: We have stayed at this location more than once. The rooms have been renovated and are lovely. Checking in and checking out were efficient, and our request for a lower floor was honored. The location of our room was perfect. The breakfast bar with its free breakfast was a highlight. There was a great variety of food choices and the scrambled eggs were especially good and the oatmeal, although lukewarm, was also good. The lady taking care of the bar was friendly, attentive to keeping the food well stocked and the counters and tables continually cleaned.

Miinukset: The shelf above the tub on which I put shampoo had residue from other containers that appeared to have built up over a few days. It is easy for someone to miss cleaning that area of a bathroom but was the first time I have encountered this at a hotel.