Cervia hotellia

Miinukset: Nice hotel but racist staff

Miinukset: Breakfast could be better

Plussat: Gym with Technogym machines, lots of light from big windows, brilliant. I asked staff to open it at 6am for me rather than at 7am and they did it.

Miinukset: No ironing board in the rooms nor access to ironing facilities. Laundry service can iron clothes at the price of 5 eur per item

Plussat: The reception staff were exceptionally helpful, in particular Doriano. He arranged all our taxis to and from Ravenna to visit the UNESCO sites and the Opera. In addition he recommended "Claudia" as our guide and she was outstanding. The bar staff were also very helpful when we arrived back late in the evening after the Opera. All the chambermaids we saw were polite and cleaned our room proficiently.

Miinukset: The Restaurant. We found the food well below the standard we would expect of a 5 star hotel. The waiters were by and large very good and presented the food with the usual dramatic flourish but the food under the lids was often poor. The squid we had with the salmon was very old and dark in colour. The vegetables were often cold and limp ? cook/chill/reheated. We realise that it was low season and there were only between 10-15 people sometimes in the dining room but the quality needs to be maintained at ALL times. Is there a problem with the staffing or supervision in the kitchen? We would have probably given you a 5 star rating but for this weakness.

Miinukset: Needs a makeover. Fading elegance. Not Five star. Food needs improvement. Third time here

Plussat: Property was clean and well maintained. Staff was courteous and helpful.

Plussat: The spa is probably the only good thing. Nice to have a spa after a day adventuring or at the beach.

Miinukset: A lot. First, the smell. The stench of sewage that came through the pipes in multiple rooms and the public bathrooms was disgusting. It is advertised every through the hotels website and also in the guest services booklets that you are entitled to free usage of the beach if you stay four nights or more. If you book with booking.com though they will pretty much tell you, you are scum and must pay extra for beach access. I asked them about this and pointed out that they have it written in the room and on all the documents that it’s included. At this point a very creepy lady came out and pretty much yelled at me for inquiring. “Very friendly” Breakfast looks alright at first. but is made with no love. The pastries taste like frozen pastries that are defrosted. Want an egg for breakfast? Either you have to cook it your self. Or ear their “scrambled eggs”, they are 95% oil or butter and will give you a heart attack. The hotel is trying to be a five star resort. Perhaps they should focus on what they are good at and perfect what they already offer.

Plussat: very nice hotel , great staff , great location with easy parking , nearby bars and restaurants , everything walkable from the hotel , would stay again

Plussat: Fantastic room with ses view. Very clean and well taken care of. Very nice breakfast.

Plussat: The staff were amazing, especially Sylvia - she’s is the manager and is always very attentive, you don’t really get this in many hotels, one of my favourite places to go when visiting Italy! Make Sure you visit this place and defiantly eat the dinner in hotel, i recommend the veal! Perfecto!!!!

Miinukset: Nothing!

Plussat: The location was good.

Miinukset: The room was not as was described in the description.

Plussat: Spa, location, furnitures. Right in front of the beach

Miinukset: Our room was not big as expected

Plussat: It is an old fashion hotel with friendly staff, the room view to the sea was good

Miinukset: The sound insulation absents, breakfast is monotonous, the location is quite far from the train station and the city centre

Plussat: Friendly staff, sea view

Miinukset: Very noisy and difficult to get to the hotel because of the Ironman race that weekend.

Plussat: Nice hotel , very helpful and friendly staff , great location on the beach front

Miinukset: nothing

Plussat: Friendly owners, outside large balcony, close to town centre.

Miinukset: Room a bit on the small side especially if there two people in the room. I was alone.

Plussat: Excellent breakfast and great coffee. Good central location for restaurants. Very clean.

Miinukset: Room was small with nowhere to sit and work, bed was very low.

Plussat: Very Clean and comfortable.

Miinukset: Nothing. I like everthing.

Plussat: Good location. Breakfast. Pool for childrens. Near to the beach.

Miinukset: I had an Executive room for 3 persons, see side. Room was nice but too small for 3, moreover the view from the first floor is not rewarding. Better from the 3rd floor up.

Plussat: The hotel stuff is very polite and helpful. Lots of facilities in the hotel and around. Very clean and spacious rooms.

Miinukset: Everything was perfect.

Plussat: Location, staff and overall accomodation

Plussat: Newly refurbished room was bright and very comfortable. The staff are all fantastic

Miinukset: The toilets by the swimming pool could have been a little cleaner and checked regularly

Plussat: Stayed before a few years ago. And was more than happy with the return visit. The breakfast was very good with plenty of options. The location was perfect with a very short walk to a long sandy beach.

Plussat: Superb breakfast personnel ! She really took good care of us!

Miinukset: The room was too warm. No AC working this early in the year.

Plussat: Room, rooftop pool, garden

Miinukset: Cuscini, reception

Plussat: The location, breakfast and staff were first class

Miinukset: Nothing

Plussat: Moderni ja siisti hotelli ihan rannassa. Auton sai parkkiin hotellin omaan (maksulliseen) parkkihalliin. Väh. 3 yön asiakkaana viereisen rannan palvelut (pyyhe, aurinkotuoli) kuuluivat hintaan.

Miinukset: Huoneessa huono valaistus ja hieman kolhot ja epämukavat kalusteet vaikka huone oli suuri kooltaan. Aamupalalle piti mennä ajoissa sillä tarjoiluita ei täydennetty riittävästi aamiaisajan loppuun asti. Mainostettua uima-allasta ei päässyt käyttämään remontin vuoksi josta ei mainittu mitään missään.

Plussat: Location was excellent.

Miinukset: Seemed a little understaffed and amenities were lacking considering the cost.

Plussat: For the second time: perfect hotel when you are by car. Good parking, the hotel is nice situated at the sea, very friendly staff.

Miinukset: -

Plussat: Very clean smart hotel, staff friendly and helpful.

Miinukset: Nothing

Plussat: breakfast ok, location spectacular, staff very kind and helpful.

Plussat: Perfect breakfast, very good location and amazing staff.

Miinukset: The noise transfer from one room to other.

Plussat: Extremely friendly and forthcoming staff. Breakfast of a never before seem richness and quality with above all Maitre d'Hotel Pierluigi Mengozzi, who is a multilingual extraordinary personality with 20 years of experience there. He is "filling the place" with his smile good mood kindness. One of the 4 stars of the Hotel is certainly in his honor and owed to his outstanding kindness. He has a good word for every guest. Truly. The multilingual head of Reception is also extremely kind and helpful. A true pleasant stay and experience to call for more.

Miinukset: Nothing. EVERYTHING was perfect.

Plussat: The hotel is Great. And the breakfast was exceptional good. Will go back there again for sure.

Plussat: it really is a very good hotel, great and very helpfull staff everywhere, reception, restaurant, bar, breakfast really really amazing people! hotel has parking, is located very close to the beach and is a very nice place to stay at. Big plus for towel changes 2-3 times per day, this is a very nice touch. the pool is big and very nice. room we had had a great big balcony and a very very big bed. but like mentioned - its the staff that make the hotel and for this again a very very big PLUS and a BIG thank you!

Miinukset: it is maybe a bit overpriced but its a great location and I understand this, also the bar prices migh be a bit too high also but if you want luxury you have to know what you booked so this was not really a "bad" thing. some parts of the hotel are a bit outdated and some small touch ups would be nice. still this hotel gets my big big recomandation!

Plussat: The pool area was lovely Cold Breakfast buffet was good

Miinukset: Could not get wi-if in room No dressing gowns in room Hot food for breakfast was quite dry

Plussat: Location is good, backlight of all 3 hotels is synchronised and looks really nice. Outdoor pool also looks nice. Room service is not available during the night, but hotel staff is very nice and trying to help you with drinks and snacks even when the bar is closed.

Miinukset: You need to pay separately for a place on the beach. And it cost quite a lot. And if you haven't reserved it day before, you will be not able to find a place on the beach. Rooms are renovated, but very small. In the same time bathrooms are extremely old.

Plussat: Nice hotel but a bit outdated

Miinukset: A bit outdated

Plussat: Location, great facilities. Spa and wellness service are great. Room was very specious. Staff very helpful. Great continental breakfast including caviar.

Miinukset: Selling in the bathroom was covered with the mould/dump with some bits falling on the floor. Was not safe box in the room and the cleaner went in the room 8:30 am whilst having do not disturb light set up.

Plussat: Close to the Ironman, very central and helpful staff

Miinukset: The rooms’ furniture is a bit outdated. Very noisy if you sleep above the breakfast room. No good isolation between rooms.

Plussat: Excellent location, excellent breakfast, great staff.

Miinukset: Room quality is much lower level than the hotel overall. Furniture and toilets are quite old in need of a renovation.

Plussat: Very friendly staff. Very clean. Perfect place to stay. Breakfast was amazing.

Plussat: Great breakfast, very helpful and friendly staff. Good location near where we needed to be.

Miinukset: Very basic room for the price.

Plussat: The staff was more than friendly and helpful! Good location. Comfortable bed. There was no noise in the hotel which is great! Really enjoyed staying there.

Miinukset: Would be nice to provide a discount for any nearby beach like some hotels do. There's a free beach in 10 mins walk, but it's of course less comfortable than the paid ones.

Plussat: I like the location, isn’t far away from beach.

Miinukset: I was disappointed because despite is a Region with hot weather we didn’t have a refrigerator in our room and the air conditioner didn’t work properly. And also I was disappointed about the fact that they in property description are saying that they offering us a parking lot.

Plussat: Super location next to the sea, great staff and service who went above and beyond to help. Really impressed.

Miinukset: Coffee from automatic machine not great, coffe from bar machine is super

Plussat: Really friendly and helpful family owned hotel we couldn't have asked for more Private parking within 100 metres and beach less than 5 minutes walk. We intend to return next year.

Miinukset: Having to leave

Plussat: Kind staff, many facilities even if I had no time to experience them.

Miinukset: Very small room even for a single bedroom one. Peak season weekend, but still too small for a 4 star hotel

Plussat: Great location! Very easy access to the sea. Shuttle service in the evening to the city center. The TV had an issue and they have changed it after we asked.

Miinukset: The room was a bit small. All tables were booked and we had breakfast in a side room. We think it was a bit expensive but maybe it was because of the peak season...

Plussat: I didn’t like it at all .waste of money