Charleston hotellit lähellä Cruise Line Terminal

Miinukset: Room AC unit was broken- we reported it to the front desk, however, it wasn’t fixed. Waaayyyy to hot, in the room.

Plussat: Beautiful, clean and friendly staff.

Miinukset: Nothing

Plussat: The staff made us feel special upon arrival! A cake and champaign were waiting in our room to help us celebrate my Mother’s 80th birthday! The cafe was a great place to enjoy breakfast with a delicious buffet and beautiful atmosphere. Highly recommend!

Miinukset: NA

Plussat: I loved the turn down service which included room service (bottled water. Making the bed and closing the curtains in the evening to get you ready for the night.

Miinukset: My husband and I stayed for 2 days for our 1 year wedding anniversary. Although I mentioned several times to the staff over the the phone and in person, we never got a happy anniversary or a hand written note from anyone. Something so simple...

Plussat: Great location.

Miinukset: They need to fix or replace their beds. Squeaky and not the most comfortable bed.

Plussat: The hotel is truly a 5 star hotel and is centrally located.

Plussat: The Belmond Charleston place does not leave a detail unnoticed. Everything was provided, right down to an umbrella in each room. I was excited when I saw this would be our hotel and wish we could have stayed longer!

Miinukset: I wish the swimsuit store would have had a sale and the swimsuits would have looked better on me (even though I enjoyed the 12 layer cake at Peninsula Grill). This is my only complaint, haha.

Plussat: Location

Miinukset: My family was in a room where the window leaked water into the room, getting my 4 year old wet throughout the night. They wouldn't even comp the first night. I had to beg them before they comped my valet parking.

Plussat: Every single staff member was extremely nice and went out of their way to say hi to us and our dogs. We received a dog bowl and treats in our first night. The hotel itself and our room were always clean. The location was perfect. It was all the best!

Miinukset: No

Miinukset: Parking was the least but overall excellent place to stay

Plussat: Elegant. Customer service oriented

Plussat: Location

Miinukset: Parking cost of $20 per day was a surprise.

Plussat: Close to town, beautiful hotel, comfy bed very good breakfast

Plussat: Great Location, walked everywhere. Hotel rooms were really nice! Loved the coffee and pastries in the morning. Pool area on the rooftop had a nice view (didn't go in the pool and the drinks were a little expensive for what we got, but great atmosphere)

Miinukset: Not really! other than the mentioned drink prices above. And I guess having to pay the extra parking car price (which I know is common for "city" hotels, but still would be nice to not have to pay it, especially since we did not use it at all!)

Plussat: Nice, well appointed room, large bathroom.

Miinukset: We had an awful check-in experience. Allison greeted us unsmilingly and coldly. My "hello there" was met with a stony silence (and it wasn't as if I had appeared in rags, enveloped in bad odor!). No greeting. No hello. Just a blank stare as if daring me to make the first move I had booked two rooms for one night. She informed me that she needed my credit card, and then inexplicably added "right away." I got the impression that she suspected i would run away at the crack of dawn without paying. She then apparently asked me for an ID. I didn't hear her so she again stared at me blankly for a while instead of repeating her request. My wife interjected and said she needs my ID. Ah ok. I hand over my driver's license. So much for Southern hospitality that is touted in a printed letter by the manager in the room. I requested for nice rooms. She proceeded to inform me that one of our rooms overlooked Market St and the other the parking lot. She said the hotel was busy and there was absolutely no other room available. As it turned out, one room did indeed overlook Market St and was nice. But the other room had a window that stared into a wall! Yes. There was no parking lot behind the window but an enclosed chute behind the faux window! Why would I want to pay $250 for a windowless room in a so-called luxury suite? So, back to the front desk to express my unhappiness. To her credit Allison gave us another room with a proper window. So the hotel was not full after all. Other reviewers have had excellent experience at check-in. Maybe mine was an outlier experience. Maybe Allison was having a bad day. Maybe she was tired after pulling a double shift. Maybe it was because of the color of my skin (not white). But all in all a very distasteful and insulting experience. Oh by the way, the room has "breakfast" included. But that's actually coffee, croissant, muffin and Danish kept on a stand in the hallway. Please help yourself.

Miinukset: The charge to get my cat each day. I didn't know about it till the end

Plussat: LOVED the pool and upper dining area. Excellent location. The morning breakfasts were very nice!

Miinukset: It was a little noisy but that’s to be expected in that area.

Miinukset: Property was lovely and staff especially so. However as a solo traveller it’s hard to rate somewhere as good value for money when in essence I’m paying twice what half a couple would pay. Ok, I get twice the space but I think hotels should try and cater for solo travellers even if the room is small. Thanks however for a great stay

Miinukset: Have to pay $25/nite for parking.

Plussat: Great location.

Miinukset: Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.

Plussat: Location was great

Miinukset: The breakfast was not what I was expecting. Basically all you could enjoy crescents/danishes/muffin/coffee/juice. No hot selections or eggs/meats.

Plussat: Excellent location. Room was very nice and especially for the price. A lot of nice little touches. Very quiet in a noisy part of town. The staff was very good. The hotel is putting in the effort to make this a great place to stay. Lots of towels and they were good ones. Not cheap but thought value exceeded cost.

Miinukset: Nit-picky thing. A humidifier showed up in room but staff did not empty everyday so full alarm went off in night. Phones (2) did not work. All other things were addressed quickly or were not really a problem.

Plussat: Fantastic! Great location. Immaculate inside and out. Wonderful staff. The pool and rooftop bar is a great place to relax and grab a bite to it.

Miinukset: No!

Plussat: Excellent location. Easy walking to great restaurants and sights!

Plussat: The room was nice. I enjoyed the free breakfast delivered to my door in a picnic basket!

Miinukset: There were no extra blankets in the closet. Although the rain shower was nice, a run would have been wonderful!

Plussat: This hotel is the absolute pinnacle of hotels, and I have stayed in ritz Carltons and other five star hotels around the world. The retro "restoration hardware" look about it just makes it awesome. The staff,  the head concierge--amazing!!

Miinukset: I wish the breakfast would return to the old style where we could have salmon slices in with our basket

Plussat: The restoration was amazing. The staff was friendly and willing to meet every need. The complimentary breakfast basket was amazing as well.

Plussat: I loved the amenities and location

Miinukset: If you have a car you will need to pay the daily parking fee. Not a problem but I didn’t do my research before we went or might not have rented a car

Plussat: Great boutique type hotel centrally located for downtown Charleston enjoyment. Provides quaint experience vs large chains matching Charleston well.

Plussat: Boutique hotel, large room and huge bath, extra 1/2 baths. Kitchen,nice furnishings.wadingpool would return.staff

Miinukset: Front desk staff not particularly helpful bordering on rude.

Plussat: Unit was spacious and worked well for our family. Location for downtown Charleston is hard to beat. Staff was friendly and accommodating.

Miinukset: Showers were difficult to operate.

Plussat: I stay at this hotel every time I come to Charleston and love it!!! The rooms are one of a kind, the service spectacular, and the picnic basket breakfast is the best

Miinukset: They changed their breakfast and now do not give any options at all. Very disappointing. Please change it back.

Plussat: The concierge was excellent and the staff very helpful.

Miinukset: We were 30 minutes for check out and they left a threatening voice mail, locked us out of our room and were pretty surly.

Plussat: Great hotel overall and location, location, location

Miinukset: Overpriced

Plussat: Such a charming hotel. Great spacious room and loved wine and cheese hour

Miinukset: No

Plussat: The location of the hotel is perfect just inside the French quarter. You can explore the city by foot and there are plenty of shops and restaurants in the vicinity. Charleston is a very beautiful city with history and amazing buildings and sights.

Plussat: We went for my 50th... the room was beautiful and the staff was so nice and attending to our needs. The location is excellent!

Plussat: Breakfast was great and the location couldn't have been better.

Plussat: Quirky hotel that was full of character. Location was excellent! On a quiet side street just a block from restaurants and shopping. Had free bikes available. Rode all over the peninsular. Breakfast was pastries and bread/fruit. Had wine and snacks at 4.

Miinukset: Room was small and no window

Plussat: The staff was amazing. The location was ideal for seeing the sights and access to the water and restaurants.

Miinukset: It would help if they had some way to keep things cold in the room.

Plussat: Location

Miinukset: Doors were a little loud when closing in other rooms

Plussat: Location

Miinukset: No windows

Plussat: The hotel was magnificent in its location, staff, service and friendliness. We will definitely be staying again in the near future.

Plussat: Location and staff friendliness

Plussat: Great staff! Excellent breakfast. Class atmosphere. Best location.

Plussat: The location is great. Artwork is interesting. Breakfast service is very good and most staff members did really attempt to be helpful and accommodating. Unfortunately our trip was marred by a very frustrating occurrence and poor response by management.

Miinukset: We used the Vendue's valet parking @$25/day. In their possession, my car was badly damaged. After weeks of no reply, they denied responsibility. Valet is in a public lot with NO protection. NOT RECOMMENDED. Also the shower in our room was USELESS.

Plussat: Location, complementary champagne and sherry, friendly staff.

Miinukset: Room had no gel, champoo nor tooth brush. Housekeeping didn't changed sheets nor cleaned the room or empty the trash bins. No gluten free options on breakfast nor snacks

Plussat: Location was central. Breakfast and happy hour were great. Staff awesome. Great sheets and pillows

Miinukset: Hmm - not much.... loud AC / dehumidifier turning on..... that was it.

Plussat: Food was excellent, room was very clean , location was perfect

Miinukset: I wish there was an outdoor space to enjoy the wine and cheese.

Plussat: Good location, complimentary cheese & wine from 4-5pm

Miinukset: Claustrophobic room. Not all staff welcoming

Plussat: Proximity to the city was perfect. Office staff was lovely and efficient. Anytime we saw a member of the support staff they were polite and kind.

Miinukset: Didn't realize when booking I was going to be in the annex building. It was a lovely but didn't realize I wasn't going to be in the main building. The water pressure was not good. Like barely could rinse the soap out of my hair bad.

Plussat: Hotel exceeded my expectations! Great location and clean, recently renovated room in great location-walking distance to market and restaurants/bars. Staff was kind and helpful. We loved the complimentary breakfast and wine/cheese happy hour too!

Miinukset: No complaints! Would def stay here again.

Plussat: The room was luxurious and very beautiful the bed so comfortable and linens soooo nice. the breakfast was delicious- maybe too delicious. The public spaces were lovely The best aspect of the hotel is the front desk staff. Each of the ladies we spoke with were so very lovely, welcoming, and knowledgeable. One made outstanding and accurate recommendations for dining and activities that really fit us.

Miinukset: That we had to leave. Our stay was a splurge but was totally worth the money.

Plussat: What an amazing little inn! Everything was perfect from check-in to check out, but complementary wine and cheese every afternoon was icing on the cake for me. Everyone was so sweet and welcoming. We cannot wait to return in the future!

Plussat: The breakfast and afternoon drinks were good. A nice touch!

Miinukset: There was no closet or place to hang our clothes, and what was there had furniture and a safe under it!!

Plussat: Location and room

Miinukset: Expensive parking

Plussat: Great location near the Market area

Plussat: Great breakfast and perfect location to walk to food and shopping

Plussat: The rooms have recently been renovated beautifully.. spacious and comfortable ..staff were all friendly and courteous..breakfast in the solarium each morning was perfect