Chatan hotellia

Plussat: The host patiently wait us till we finally find the location, guiding us where restaurants and entertainments were. Recommended!

Plussat: Good location ，few minutes to American Village 美國村 Rooms are perfect, clean and quiet. The Staff and the owner Kenji are wonderful and Helpful price was ok It was a good place to stay with family and Friends I came here with my family, they all like it very much I really felt at home there.

Miinukset: Nothing

Plussat: everything

Miinukset: nothing

Plussat: Clean and comfortable Attentive service and good facilities

Plussat: The flat is super comfy, tidy and clean, and the owners are super nice and helpful. What's more is the nice decoration which creates a beach holiday feel that you can't find in typical hotels. The layout of the flat is also good for families or friends gathering while at the same time retain certain level of privacy for each individual. We felt lay back and relaxing during our stay and this is what exactly we are looking for in Okinawa.

Miinukset: There are two shower rooms, but only one can have water supply each time. This caused a bit inconvenience since we had 6 people and it took around 2 hours to have everyone bathed. Other than that, everything is excellent !

Plussat: The location is very good. The manager is very kind and help us to find some good restaurant near by.

Plussat: Many facilities, perfect for a big group stay.

Miinukset: The furniture is very big, not much room to walk around.

Plussat: Very close to American village. Room is really clean.

Plussat: The room is big enough for 3 people with 3 big luggages. They are many restaurant nearby and take around 9 minutes to American town. The staff are very helpful, much appreciate for their help on cancelling the reservation of a restaurant, they did also sent us email to inform us (the restaurant is going to charge us 6000 yen in total if no show without cancellation)

Miinukset: Nothing :)

Plussat: Awesome made up hostel part of a hotel, with more than you can wish for as a backpacker. Great service and really luxury for the price.

Plussat: Breakfast is simple but good, considerate this price will have better choice. Room is wide and has great view, comfortable and clean service is excellent. Bathroom design is outstanding. Reception is friendly and willing to help. Location is recommended if you want to discover the north part of Okinawa.

Miinukset: Seems the hotel doesn't has double beds, only with standard twin beds. (probably bcuz of the room we order?) But they help us to combine with a double bed, so still working for us. : )

Plussat: Location is great, although still take a while to walk to American village but it was an enjoyable walk with scenery. Some reception staff is great but service is inconsistent

Miinukset: Front desk service staff service level can be inconsistent. The room overall is clean but there are so many stains on the carpet in the room which doesn’t come across as a new hotel.

Plussat: Can't ask anything more for the value I got at the La'gent Okinawa. I'll definitely come back!

Miinukset: NA

Plussat: The hotel is clean and nice

Plussat: The amenities, I’ve cream, tea bar

Plussat: The hotel is situated just next to the American Village (a short walk will take you there, or you can take the free tuk tuk service). The personnel are friendly, but English comes easier for some of them than others. However, they will always try to help you and be at your service for whatever you need. The room is very clean, modern and spacious. It features a large balcony facing seawards, which is perfect to relax. The bed is quite large and the headboard contains usb ports and power plugs for easy charging. It is, however, quite hard (the Japanese way, as expected in Japan) and was a bit too hard for our taste. But the staff provided us with some extra duvets to sleep softer. The bathroom is great and contains all amenities you could need (and if they are not sufficient, you can get more in the lobby).

Miinukset: One small drawback was the lack of a wardrobe. There is one clothing rack with 4 hangers and 1 shelf above it. Internet is free of charge but extremely slow (even very early in the morning or late at night).

Plussat: The bathroom was very clean and well equipped.

Miinukset: TV channels were limited and all in Japanese.

Plussat: beautiful interior clean kind staff

Plussat: Location

Miinukset: I like everything

Plussat: Staff is friendly and helpful, food is excellent, room is big and clean. It is in the American village and there is lots to see and do. Food is excellent. Absolute recommendation!!!

Plussat: the room was spacious and comfortable , the bathroom was big and had a jacuuzi , the few from the room to american village was good

Miinukset: i liked everything

Plussat: The room is very big with a spa bathtub and the breakfast is so nice that we enjoyed our stay very much.

Plussat: Loved the jacuzzi tub! The open bathroom.

Plussat: I loved how big and spacious the room was. View was awesome!!!

Plussat: The rooms are huge! The hotel is extremely comfortable with exceptionally friendly hotel staff. They have a fantastic organic breakfast which comes in various courses and needs to be ordered the night before so you do need to factor some time if you wish to sit down to enjoy this truly beautiful meal. The hotel also has excellent and fast wifi. It is also around the corner form the American village so lots of interesting options to get something to eat especially at dinnertime.

Miinukset: There is no room service.

Plussat: We like the location and easy access and the staff and the big bathroom

Miinukset: The blinds in the bathroom a little uncomfortable. When u shower the blinds swings, and you can see outside which makes us wonder if they can see us inside. :(

Plussat: Breakfast is a surprise, the hotel will ask you one day before for your preference, and provide in the next morning like a set rather than buffet; location is good for transportation but bad for sleeping ‘cause of noise, room is BIG! The staff is nice, you can borrow baby car if needed.

Miinukset: Very very very noisy in the night,car raced outside, police car chased with buzz in the street just outside the hotel, not friendly for family with kids. The room air is not fresh when check in, we need to open the window to let cool fresh air in for a while

Plussat: The staff are fantastic.

Miinukset: Parking

Plussat: Great breakfast buffet and good service.

Plussat: Location and laundry facilities and boxes at front desk

Miinukset: Only 2 elevators but was ok. Want to come back with my family.

Plussat: The location is excellent and the staff are more than friendly. They are very helpful and can communicate in English

Miinukset: Parking is a bit inconvenient, having to wait for the lift to bring down the vehicle. We left something in the car and had to trouble the staff to bring down the car for us.

Plussat: Lovely staff, stunning area. Rooftop pool is a lovely spot for the sunset and for relaxing for the day. Good selection at breakfast.

Miinukset: Further out from Naha than we expected, would need a car to get around. American village is a bit surreal but nice, caters to tourists so a lot of American style food in the restaurants.

Plussat: Front Desk service is good

Miinukset: A bit crowded ,especially in elevator....

Plussat: Great location in American Village. Right on the waterfront with ocean views. Parking, wifi, and a buffet breakfast were included.

Miinukset: Beds only had one pillow that wasnt very comfortable.

Plussat: Great view and facilities at public bath; Perfect location

Plussat: The pool and the view is so beautiful.

Miinukset: didnt clean inside the room

Plussat: Delicious breakfast and excellent service.

Plussat: Great location and friendly staffs!

Plussat: Fantastic view from the hotel, onsen on the high floor is prefect. Also full of food and shopping around the hotel and very nice atmosphere to make you feel relax.

Plussat: Modern and spacious Quiet Very very comfortable beds and beddings

Plussat: Kindness of staffs

Plussat: Location was fantastic and very convenient by the monorail station. It is close to everywhere. Room was huge and very comfortable. Breakfast had great selections.

Miinukset: Poor quality of the window, we can hear the city noise even staying in 11th floor. The whole room is dusty, unseeable, but we have allergic reaction & sneeze a lot.

Plussat: Convenient location

Miinukset: The attitude of employee during the late night.

Plussat: Nice staff. Clean.

Miinukset: Nothing outstanding and a bit pricy - I was expecting more for the rate and from the comments.

Plussat: the location is good, just near the Asahibashi MRT station and you can get there by a land bridge, easy to go to airport and downtown, it takes only 15 minutes walk to the biggest business street so you can do shopping and tasting local food there, the room is comfortable and clean, the staff is friendly with warm smiles. we love to having breakfast on the top floor that can enjoy the sunshine and the port view, the meals is elegant and tasty. a nice hotel in Naha

Miinukset: N/A

Plussat: the location is good, just near the Asahibashi MRT station and you can get there by a land bridge, easy to go to airport and downtown, it takes only 15 minutes walk to the biggest business street so you can do shopping and tasting local food there, the room is comfortable and clean, the staff is friendly with warm smiles. we love to having breakfast on the top floor that can enjoy the sunshine and the port view, the meals is elegant and tasty. a nice hotel in Naha

Miinukset: if you are getting there by self drive you will be charged parking fee/management fee 1,500 yen/day, not really sure is it a common rule in Japan?

Plussat: location breakfast kindness

Miinukset: taste of kimchi

Plussat: Nice Breakfast. Very close MRT station.

Miinukset: Reception need to improve. Description to client not so clear. Like how to set up the Wify..

Plussat: The bed and accomidations

Plussat: It’s a flawless experience staying here. There are staff that can speak Chinese and English. Room is soooooo big, with a big bathtub. Location is pretty nice. They also have parking lots and laundry service which I find really convince

Miinukset: Nothing

Plussat: Great design, big room with big bath,nice location near ocean and American village , free massage chair. Suggest this hotel

Miinukset: -

Plussat: - Very clean - Large bed, specially for Japanese standards - Great location - Very practical check-in / check-out

Miinukset: - Staff very nice, but with very limited English (we tried to call to say that our flight was delayed and we'd be checking in a little later than expected, but no one could understand us) - Breakfast option only after 08:30

Plussat: Very nice staff and can use the English language to talk to us. Large room, large bathroom and have a balcony.

Miinukset: nothing

Plussat: The staff was just great. Very helpful before I arrived, and throughout my stay. Very willingly stayed up late to accommodate my late arrival, and was very helpful with local area advice. Close to a nice park, and close to a great running/walking path right along the ocean. The value for the money was exceptional — I think they could charge quite a bit more, actually!

Miinukset: For me, who likes to run and walk a lot, the location was quite perfect to get to places to eat, and other businesses. Perfect! Others may wish to be closer to groups of restaurants, etc. I was there on business, and would have appreciated a desk in my room, but they have an ample lobby area, with plenty of places to work. These tiny comments: I would very happily stay there again.

Plussat: Nice and quiet scenery. It’s always clean and the staff is always courteous. I’ll always return

Miinukset: Nothing everything is great

Plussat: Big bath tube

Miinukset: Uncomfortable pillow

Plussat: The room was great and the staff were super nice!

Miinukset: The rooms are slightly on the small size but to be expected!

Plussat: Regarding sightseeing, Chatan is located quite nicely as it sits in the middle of Okinawa. The hotel's location was near to the beach and to some restaurants. The free rental of beach chairs and parasols was great!

Miinukset: As the military basecamp was quite near, you could hear the helicopters and jet fighters now and then. That became a natural alarm clock in the morning.

Plussat: Friendly staff or not sure if it was the owner, but she was very helpful.

Plussat: I can not say any more positive things about this establishment. I think the first time we stayed, we were hesitant due to the size of "Japanese hotel rooms" - this is not that... Large bed & sitting area, huge bathtub and shower area, free massage chair in the lobby, as well as laundry facilities.

Miinukset: If this hotel is able to control the temperature (outside) so that it was not so hot a great deal of the year!? Joking. I do not have anything to say that can be better here. I am a repeat customer & will be back.

Plussat: it was perfect. awesome customer service, lounge, room and food, etc.

Miinukset: it has small swimming pool and of course, expensive.

Plussat: Location and Very Good Breakfast.

Miinukset: Pay more for child breakfast, car park 1,500 yen/day.

Plussat: very good service and staff

Plussat: comfort room

Miinukset: breakfast finishes early

Plussat: The staffs are very caring guest, provided warm supports and good service

Miinukset: No

Plussat: The hotel is very new and spacious, very close to major tourist area but still resided in a inner quieter street. Staff with very good english.

Miinukset: Poor customer service

Plussat: Breakfast

Miinukset: Size of room

Plussat: I rarely write reviews, but this is one hotel that gave me good impression about their service. The background story is that we had a baby 6 months old traveling with us and unfortunately there was a typhoon in the vicinity of Okinawa. 1. Before check-in the hotel staff was nice enough to hand us towels under the rain even before we approach the curb. 2. We accidently broke both the umbrellas we borrowed from the hotel room because of the gusty winds. The hotel staff told us not to worry about it even if we tried to pay for it. 3. Unfortunately we had to leave the facility right when the winds are scary as hell, during so on-loading the baby on the curb still looks pretty dangerous. Three hotel staffs were at the door to assist, one of them backed the car right by the doorside so that we could get on the car safely. I'd most definitely recommend staying at this hotel not only for it's location, price and cleanliness, but also it's one hell of a service.

Plussat: Staff are nice and react promptly for our request. They pay every attention to the needs of kids such as providing additional barrier along the bed, small size slippers. The Lounge at 18/F has a great view of Naha, nice place to have a break.

Plussat: Location was good and everything looks very nice, showers were good

Miinukset: There were no kitchen facilities or proper spaces to sit and eat outside of the dormitory which meant that despite signs telling people not to make noise people were eating and talking there late at night. The bedding was very cheap and ripped during the night

Plussat: Cute, cozy, welcoming staff and good amenities

Miinukset: There were so many ppl during my stay and bathroom was a bit dirty but it can’t be helped..

Plussat: It’s really vintage looking and definitely has a nice vibe, that’s mainly why I chose it. The beds are private and cosy. The dorms are gigantic and so nicely decorated with tons of sitting areas too. The rooms were really nice. The bathrooms were modern looking though the showers were a bit older. But still everything really fine. 5 min walking away from a big restaurant and shopping street!

Miinukset: The staff was not necessarily friendly. They were not unfriendly but that’s about it. Felt a bit annoying when asking them about Okinawa. The breakfast was pretty Japanese, so not really for me. So consider this a thing, when you book it.

Plussat: A generous hostel provide facilities that cater women's need. Very rare hostel that offer amenities. Ladies dorm for example have seating area with power plug, a waiting/seating area to seperate room and shower area. Cupboard for each bed facilities and free laundry for every 3 night stay. Sufficient shower and toilet. Location are startegic and easy to commute to the nearby attractions.

Miinukset: it was really noisy in the bedrooms, but i think it depends in the guest. They didnt follow the night rules.

Plussat: The location of the hostel is excellent, it locates close to Kenchōmae station of yiu-rail and bus station with only 5 mins walk. It close to Kokusaitōri street with 5 mins walk as well. The hostel is really clean ,comfortable and safe. The breakfast with Japanese style and western style is also wonderful.

Plussat: Excellent location, female-only room is well decorated.

Miinukset: The cabin eclipses when compared to other cabins, would be better if it comes with a small table. The washing stands are not quite well-designed - water could easily be splashed onto the wooden floor.

Plussat: Spacious rooms, lots of toilets and showers so you are rarely waiting, and the place was very clean. Staff were very friendly - even if they only spoke a little English.

Plussat: Very cool hostel in great location really close to everything in Naha. Dorm room was great and beds were very comfortable. Bathroom structure was the best I ever saw in any hostel. A lot of toilets, showers and sinks, all really clean. They give you a big locker for all of your stuff. Really liked our stay here.

Miinukset: There isn`t really a common space for people to talk or spend time. It`s just a sofa outside of the dorms, but small and not comfortable for long hours. We were there during rainy days so we missed a place more like a living room to spend time.

Plussat: Great location, helpful staffs and both the toilet and shower are super clean! Highly recommended!

Miinukset: Toilet is dirty, bed too small, not worthy for nearly $2700/per night... not recommended

Plussat: Friendly staff Comfortable room Good breakfast

Miinukset: Far from city

Plussat: Everything was fabulous

Miinukset: Front desk Fumiko was unkind.Not the level of a Hilton norm.

Plussat: Great view, great location, very good service as they attended to my room change request immediately as my initial room oversees the kids pool which is too noisy for me, they shifted to me another wing that overseas the deeper pool which is quieter. And the staff came all the way to to my room to pass me the new key and guided me to the new room. Im impressed.

Miinukset: Booked a seaview room and price was really steep. Will be nice if they can have complimentary bfst.. But the room is really nice, classy and very comfortable

Plussat: The stuff

Miinukset: No approach to the beach

Plussat: The location was perfect for convenience of shopping and dinning. The ambiance was spectacular and the staff were incredibly accommodating to every need that arose. My partner is transgender but they treated her as an important female guest with no sign of discomfort. For that I am extremely grateful because she means quite a lot to me and k want her to be treated as she is, an incredibly talented woman.

Miinukset: One of the restaurants in the hotel offered a buffet that was adequate if the price range had been around $15.00 to $20.00 USD but the price was $40.00 USD per person. While the food was tasty it wasn't worth $40.00 USD.

Plussat: Amazing breakfast and situation.

Plussat: Huoneet, allasalueet, sviitin oheispalvelut, yleinen siisteys.

Miinukset: Ympäristö

Plussat: The breakfast was delicious. The room was big. We have enough space to open all the luggage from my family which was not standard for a typical Japanese hotel.

Miinukset: The weather was warm and sunny, but they still haven't opened the outdoor pool yet.

Plussat: Breakfast variety and spread was very good.

Miinukset: Waiting time for check in at the counter queue is slow. Staff is patient at explaining, but slows things down. Also, rather rigid in check in time at 3pm and when i arrived at 2pm, and asked for welcome drink, the staff declined despite asking a few times since i was thirsty after a long flight. He kept saying we could just walk around to kill time. Customer delighting is not their strong point. While they said that the outdoor pools were closed due to the winter season (hey, it's march already!), it was not stated on their website nor promo blurbs. We found other hotels that had their outdoor pools open. Felt cheated of planned chilling out by poolside as part of my holiday.

Plussat: The hotel is a very comfortable one and is conveniently located in the America Village. You can find everything in the America Village. If a walk for 10 minutes, you can find Aeon, supermarket, drug store, game centre etc. Good food is always nearby and you can have as much as you can. Breakfast of Hilton is something that you cannot miss.

Miinukset: The hotel has a small swimming pool and is not close to the beach. A walk for 10 minutes would be disatrous for those who wants to swim or dive. No public transport is readily available except you can speak Japanese. However, generally speaking traveling may not be necessary for a resort like that.

Plussat: Location location location and spacious clean rooms.

Miinukset: Staff were not the most warm but generally ok. No shuttle or pick up service for guests arriving from airport etc etc

Plussat: Great location! Near to where the action is as well as the train station

Miinukset: -

Plussat: Location, facilities, new hotel.

Plussat: This hotel served us an excellent base during our stay in Naha. Located conveniently near monorail stop and main shopping street, it was still very silent and elegant. Felt slightly bussiness hotel like, but that was fine with us. Comparing to other Japanese hotels, breakfast buffet was very good!

Plussat: Great location, very convenient.

Plussat: The location was superb and most prominent. It's facade is modern and outstanding. It feels good walking inside this hotel. Besides the parking was convienent. Though abit expensive and feel so secured parking within hotel location. When we encountered coffee maker mulfunction at the library lounge, they quickly responded with staff to assist.

Miinukset: The bed abit soft for my liking. Felt backache after each night sleep.

Plussat: Great location, in the heart of Kokusai-dori. Just few minutes walk to access shopping area, coffee shop and ramen shop.

Miinukset: N/A

Plussat: I think the hotel room is nice but a little bit small - though this is a must in Japan. Besides, the services provided are good and the staff are helpful in providing solutions to the issues we raised. Hotel location is very attractive with 24 hour shopping mall next to it. Good Ramen can be found within 30 seconds walk.

Miinukset: To be honest, the hotel breakfast is a bit too simple. It will need a 5 minute walk to the nearest monorail station. A little bit noisy place as this is near the Kokusai Dori. This is an usual trade off for convenience.

Plussat: well prepared for baby!

Miinukset: n/a

Plussat: Only a very short stroll from the bustling Kokusai-dori shopping and entertainment strip, as well as the covered Shijo Hondori shopping street. Brilliant location and facilities. Our room was Excellent !

Plussat: Breakfast is good and the gift for kids is so warm

Miinukset: Room floor is not clean

Plussat: A facilities are super perfect for the family with kid.

Miinukset: The last day we stayed at the hotel , our floors have a problem about the electricities, Air condition was not work around 7:00 am in the morning and we got only apologise word from staff ( and a fan they gave us for use in a room ). So i can say that i'm not appreciate it.

Plussat: Love the fact that it was such a kid friendly environment.

Miinukset: My room was to tight.

Plussat: It is in a convenient location. There are many stores around it, like SanE, Familymart, and many Bars.

Miinukset: None.

Plussat: Good

Miinukset: Not enough laundry

Plussat: Very user friendly for babies. My daughter like the playground very much. The breakfast is very good too.

Plussat: The breakfast is good.

Miinukset: It is too noisy in the morning time.

Plussat: Family with children friendly. Many stuffs allowed to borrow to use at the room. Good location.

Miinukset: Limit car height to use hotel parking lot. But there is a convenient one opposite the hotel but a bit expensive.

Plussat: They offered free drink and soba(limited) in the evening. Breakfast was also good!

Miinukset: Nothing.

Plussat: Great location. Great for families and children.

Plussat: The bath on Level 12

Miinukset: Lack of an exercise room

Plussat: Staff and location

Miinukset: Room is too small.....no space for baggage

Plussat: Rooms are small but cozy and comfy

Plussat: good location clean

Miinukset: small room

Plussat: Location.

Miinukset: The staff are very friendly but they don’t speak much English.

Plussat: Location

Miinukset: Staff sometimes could not provide same services, for example when I ask to borrow an adapter, one male staff told me it is out of stock, then when I went to downstair, a female show me a whole box of adapters

Plussat: Very cozy hotel in the middle of the city. Parking is convenient with the hotel with a charge. Overall I am happy with my stay.

Plussat: Modern and clean room, hotel with onsen facility, helpful staff.

Plussat: It is conveniently located. The staff were helpful. I bought a pineapple from a little rural store and then realise I did not have any knife to cut it. The counter staff suggested me to approach the restaurant staff who friendly and kindly helped me to make it into a lovely fruit platter without any charge. It is impeccable service! Thank you once more.

Miinukset: The breakfast is average.

Plussat: It’s convenient and the staff is very friendly and helpful throughout our stay! Highly recommended.

Plussat: Literally around the corner from Kokusai Dori so it was great for eating and shopping. Modern and well-equipped rooms. The bathroom was awesome and the amenities supplied were superior. 24 hour free drinks downstairs was an awesome bonus and there was a lot to select from. Great choice of FREE rental products. We were tired by the end of our Okinawa stay and the foot massager we borrowed was a godsend! Definitely value for money here.

Miinukset: The breakfast buffet spread was so gorgeous and upscale to look at. While it had a variety of international dishes, there was pretty much only salad and french fries for vegans and salad/bread/french fries for vegetarians. Adults were going to the kids' breakfast table more as it was full of fun things like a chocolate fondue fountain, waffles, french fries, and even cakes! A little difficult to find the hotel and stop outside as there is no onsite parking. (However- parking was easy to find with the map you get from reception and ranged between ￥850-1000 yen for 24 hrs- you buy the payment coupons at the front desk of the hotel).

Plussat: Location; the property is situated in a convenient location, close to all amenities especially monorail is just 5 minutes walk. Love the 24hrs lounge area that provides coffee, tea & sake for all in house guests.

Miinukset: Nothing

Plussat: Literally right outside Kokusai Dori main shopping street! 24h Don Quixote store, starbucks, convenience stores and restaurants all within walking distance. They have a helpful booklet detailing recommended restaurants nearby which serve authentic okinawa cuisine. No complaints about the room -- clean and spacious, good aircon, warm shower with good water pressure, and of course strong wifi :) Small gripe might be the single small elevator serving all the floors, but did not bother me much

Miinukset: It is about 5-10min walk from the nearest station (Miebashi), so had to drag luggage a bit. The furnishings in the room looked slightly dated. Room layout-wise, felt that there could have made better use of the space. Also, no microwave in the room (only 1 available at the reception area).

Miinukset: The bed is not cleaned completely. My skin produces allergies and redness. After returning home I have to see the doctor.

Plussat: The breakfast is full of diversity and my son enjoyed the play ground which very good for parents.

Plussat: Free drinks all day long

Plussat: really good. really kind, clean and good room. location is also really good.

Miinukset: nothing bad.

Plussat: Location, services , free drink

Miinukset: Small

Plussat: everything is good

Miinukset: none

Plussat: The hotel is just at Kukosai Street where there are a lot of food and shops. The hotel also has free soups, tea, coffe, juice, water, and sake all day long.

Plussat: perfect location!!

Miinukset: hard to find car park

Plussat: Hotel and staff were awesome, and the location was superb! Would definitely stay here again!

Miinukset: Parking was a bit expensive, but it was on par with the rest of the area in downtown Naha, and it was convenient

Plussat: Location and friendly staff

Miinukset: No facilities such as Gym and swimming pool

Plussat: Nice location!

Miinukset: there is no baby bed and baby bathtub.

Plussat: the location is very convenient! clean and cozy.

Miinukset: But they don't have the baby bed and baby tub.

Plussat: I really like the location and also the staff was so helpful,room is clean and quiet! We had really good sleep when I stay in this hotel. Highly recommended!

Miinukset: Nothing

Plussat: The location is near monorail station and right on the main street with lots of shops.

Miinukset: I booked a twin room but it came with 2 beds joined together which was not what I saw in booking.com website. Room was small so could not separate the beds.

Plussat: It is located on the International street while also close to monorail station. It is very convenient. Besides, the hotel provides everything that we need.

Miinukset: The house keeping staff forgot to provide the free mineral waters on daily basis. Besides, the magnet on room cleaning is a bit misleading. It mentioned that the hotel has a rule to clean the room in every 3 days. In fact, we should not put any magnet at the door and they will clean the room on daily basis.

Plussat: Clean and convenient

Miinukset: Parking not available.

Plussat: The location was quiet, maybe a bit run down but only 15/20 minute walk to Kokusai Dori. Free parking on site. Very helpful polite staff but English was limited.

Miinukset: The breakfast was exactly the same every single morning. The location was quiet, maybe a bit run down but only 15/20 minute walk to Kokusai Dori. Very helpful polite staff but English was limited.

Plussat: Breakfast and tea set

Miinukset: Location not convenient. Room : not comfortable, especially the washroom.

Plussat: We liked the hotel in many ways, especially the decor, the open spaces, the general location. There is an ambience of refined living about the hotel. The room we had was a generous size which we were glad of after weeks in good hotels that had small rooms. The general location is good, beside major shopping area, excellent city museum and mono rail station. We were offered a choice of room which was appreciated. The hotel has a free daily shuttle to sister hotels half way up the island with beaches and other facilities which we happily made use of. The staff we were in contact with were very professional and helpful and we thank them for their attention.

Miinukset: The formal entrance to the hotel is in the wrong place close to almost back streets. We preferred the entrance via the third floor which took us to the up market shopping area. I was a bit disappointed in the cleanliness of our room and asked for the carpet to be vacuumed. I shouldn't have had to do this is a 5 star hotel, nor any hotel for that matter, but it had to be done. This was attended to promptly.

Plussat: well.. friendly staff? They were very helpful for every request I made.

Miinukset: It was worse than my expectation about terrace hotels -- maybe, because I stayed at Terrace Club (which was great) before coming here. The hotel is undergoing extension construction so there were no facilities available (gym etc.). The worst part was ventilation system in the room -- there was no vent in the bathroom (although hotel says there is an automatic one) so it was smelly and foggy when you use it or take a shower. My bed was right in front of the bathroom door so it was very unpleasant. I complained to the staff and they managed to give me an air purifier, which made it a bit better but still problematic.

Plussat: The bathroom was amazing and the pool was excellent.

Miinukset: Nothing

Plussat: Hotel staff really helpful

Miinukset: Not many many staff can speaking English

Plussat: Room was fabulous. Breakfasts, both Japanese and Western, were delicious.

Miinukset: Everything was great except for the tiny (and I mean tiny!) portions with big prices on some of the room services meals. For example, what should have been a finger of whiskey was just a thumbnail sliver of booze.

Plussat: Great breakfast in the garden. We liked the two options for breakfast and restaurant (western or japanese).

Miinukset: Nothing

Plussat: Nice hotel and staff!

Plussat: the location is very good.

Plussat: Clean. Next to the monorail.

Miinukset: Far from the center, a bit hilly to access to there. Definitely get a taxi

Plussat: Staff was always very courteous and ready to help

Miinukset: Not much of a selection for breakfast. They give free bottle of water only if you don't get the room cleaned for the day, which I found kind of weird, though.

Miinukset: Humidity is quite high in the room

Plussat: The room is clean and tidy. Good location near the monorail! Good breakfast!

Miinukset: Staff services are very poor.

Plussat: The hotel is a little bit far from Omoromachi Station, it might takes you several minutes to walk. However, Naha Main Place is close to the hotel. There are supermarket, food court, restaurants, shops, convenient store and etc. You don't have to worry about food and grocery. I love this. Breakfast only offered from 6:30 to 9:00, but it was quite good and with Okinawan characteristics.

Miinukset: I booked one room for 4 people. The hotel adds 2 more beds in an extra large double room. I don't think that is a good method. We even have nowhere to walk and put our suitcases. It would be more comfortable to book 2 rooms for a 4-member Family.

Plussat: near by the tram station and 3A shopping mall, very convenience.

Miinukset: room was a litte small, breakfast was a little dull

Plussat: Location

Miinukset: Too narrow for family trip

Plussat: location is very good at the city centre

Plussat: Very convenient to the shopping area . And walking distance to the metro which connects airport

Plussat: Best Location

Miinukset: Old facilities Strange smell in bathroom

Plussat: The breakfast very delicious. The location very convenient which is near monorail and kokusai street. The staffs are very friendly.

Miinukset: NA

Plussat: Breakfast is great, the staff speaks fluent English and is very friendly. Really enjoy my stay a lot

Plussat: It’s at the end of kokusaidori, the busiest street in Okinawa. It’s quiet and convenient at the same time. The room is spacious in terms of Japanese hotels and the hotel is directly connected to the monorail station. It’s a good deal.

Plussat: It is on the main shopping street and easy to get buses, taxis and the mono rail. The rooms were clean and quiet.

Plussat: Great location and service.

Plussat: Near Kokusaidori and store close time is around 10:00pm, nice place for shopping some Okinawa stuff. The staff is really nice. We have a great time there!

Miinukset: Nope

Plussat: At the end of the busiest street, convenient for commuting but quiet, above average room size (comparing to other Japanese hotels), amazing and helpful staff

Plussat: The location is great. It only takes around 2-3mims to get to the hotel from Yui-rail station.

Plussat: Great location! Near the main corridor, monorail station and several tourists attraction sites. Mini mart and Times car rental are right at the corner.

Miinukset: The instant tea supplied in the room can be better, or coffee as one choice.

Plussat: The location was perfect. Even thought it was in the lane of Naga shopping street, the environment was quiet when in night. Room was clean and comfortable. Definitely recommend.

Plussat: Location is perfect.

Miinukset: No hook in the bath room for the clothes. The parking spaces behind the property is rather poor.

Plussat: Close to food outlets and train station. Staff are very friendly.

Plussat: Great location right in the center of Naha, very close to loads of shops and restaurants. Good value for money.

Miinukset: Would be nice to have a sink in the bathroom, but that's a detail.

Plussat: kind staff, clean room, great location. very close to Yataimura. you can walk back to the room drunken. larger than other hotel rooms i suppose.

Miinukset: none.

Plussat: Staff care, location, facilities

Plussat: I liked the cafe at the ground floor. Open from early morning to late at night. There are free washing & dry machines on third floor as well as the vending machines and were very helpful since the convenience store is a little far from the hotel.

Miinukset: Reception Is available only from afternoon to about 10 at night. But staffs at cafe was very helpful.

Plussat: It was amazingly nice. Staff is super friendly, room is clean and in front of ocean, with big sea view balcony. Bed sheet comfortable. Location is slightly far from American village, which makes here quiet for living. And hotel rent me bicycle for free, so I ride 10-15 mins to to American village. And it’s super close to my surfing place where I spent two day surfing. Free laundry. Everything was perfect and I will surely come back. I will miss the quiet days I spent here, good life!

Plussat: The entire staff were incredibly nice and professional. I enjoyed every day I was here. The was always willing to help with amy questions I had.

Miinukset: That I had to leave and go home.

Plussat: Everything simple, but very clean. Convenient (and free) water fountain and washing machine. The vending machines sell snacks and drinks for a really reasonable price. Plus the staff was super friendly.

Plussat: Excellent location. You can see a beautiful beach of Okinawa everyday. The manager at the front desk spoke English very well and was very kind. You won't have trouble in language. The best thing was that there was free washing machine and drying machine. If you love swimming or surfing, this is the perfect place to stay. Also they have a restaurant on the ground floor. The hotel alone had parking lot only for about 10 vehicles, but there are other places to park nearby. The price is reasonable too.

Miinukset: There was a weird smell in the room. If you are travelling on foot, I recommend finding other places. Downtown is about 1.5km away (app. 30 minutes by foot). The hotel located right in front of the ocean so it's a little bit humid.

Plussat: Rooms had a great ocean view and you could see the sunset lying in your hotelroom bed. The hotel had free laundry services and convenient vending machines on all floors. The immediate vicinity of the hotel also features many options for dining out or going for drinks and the American Village is on a 25 min walking distance from the accomodation.

Plussat: Welcome by receptionist was exceptional! The ocean view was superb.

Plussat: The sunset view is perfect.

Miinukset: Not much food shop for choice. The family mart is far from the hotel.

Plussat: Perfect Location! Just beside sea and you can chilling out with beautiful view. |Clean and comfort room. All staff are super nice and friendly!! Nice cafe beside and lovely people working in there. (wants to go back soon!!!!)

Miinukset: Well, all most nothing....but small ants in our balcony......even it's high floor....insects is the only worth thing to say......

Plussat: really great for value!

Miinukset: nothing

Plussat: Nice to try once in Okinawa. Very suitable for one who drive a car!!

Miinukset: Do not have a lift but i stayed at the 2nd floor so that was fine :)