Chesapeake hotellia

Plussat: Very updated hotel and very clean lobby and rooms.

Miinukset: Housekeeping was knocking at our door at 9am to see if we had checked out so they can clean room. (Check our time is 11am). Also to mention, thru out the night kids running down the hall and loud talking. If someone was checking thru out the night this may could’ve been under control but I would stay here again if necessary.

Plussat: The breakfast was good. Staff was attentive when asked for specific items.

Miinukset: Our bathroom door was hard to open. The pool area was small.

Plussat: Everything about the hotel was great! Slept very well! Comfortable beds, good breakfast, and it was very relaxing after a long drive! Very pleased!

Miinukset: I couldn't get my receipt at the front desk after I checked out due to going through a 3rd party and was told it would get emailed to me. Still haven't received my receipt...

Plussat: The location was good for visiting family.

Miinukset: The elevator was very slow and creaky. Also the hotel smelled of wet dogs I didn't see any dogs but it did smell of dogs very badly.

Plussat: Attentive and friendly staff in all aspects, went above and beyond as over 5 days my girls needed lots of towels, shampoo, etc, all we had to do was ask. Nice pool, comfortable beds, great room lighting and everything was clean and well maintained.

Miinukset: Only that we couldn’t stay longer.

Plussat: Large room with a comfortable bed. Nice breakfast with friendly staff. Enough seating for the crowd. Most places you have to wait for a table or take the food to your room.

Miinukset: Nothing

Plussat: Location, breakfast and staff were great.

Miinukset: Rooms and hallways had an odd odor. Elevator was dirty. Also saw ants. I ordered a second room for my cousin and his wife, they had the same issues. Reported their room had an odor. I’ve stayed at various Holiday Inn Express and was surprised at the size of the room for the price.

Plussat: Nice sized room. Very comfortable. Staff were all excellent. Very accommodating.

Miinukset: Nothing

Plussat: It was nice and clean and very comfortable

Plussat: The staff was very helpful with helping us with local directions. The beds were new and very comfortable. Best continental breakfast I have ever had in a hotel.

Miinukset: It could have been a little more clean for my comfort.

Plussat: Professional and friendly staff, location and cleanliness. Would def stay here again!

Miinukset: Can't think of anything i did not like

Plussat: Nice breakfast

Miinukset: Only elevator for all 4 story building

Plussat: Breakfast was great.

Miinukset: Shower temperature was extremely difficult to adjust without having to get in and stand under the water.

Plussat: It’s clean & convenient. The staff is friendly.

Miinukset: The price was high.

Plussat: The staff consisted of people....like...real life people....seriously....no machines, robots, or anything but human beings who can hold convos, provide top quality service, and still make sure the random guest walking in behind me knew they didnt have cookies today but ensured he knew they were coming tomorrow and indirectly allowing me to live vicariously through him to enjoy said cookies, even though I wouldnt be there for them tomorrow....I miss this place...so much....like....I want to call and check and see how everyones day is going. They are family now... only difference is you can still go in the fridge but you just gotta pay for what you grab....and those late night red bulls were still worth it just because I was in mid-conversation at 130 in the morning already getting life back in me after the most draining experiences of my life the entire week before this. I loved picking which door/elevator I wanted to go in because there were so many options. The pool was so nice and spacious where everyone had space to sit, lay, and walk around, allowing the perfect cannonball splash radius to not interrupt the perfect poolside pizza party! The experience here was so excellent, i felt compelled to ask the front desk for a checkout extension of a couple of minutes, then to ask housekeeping for a broom and did all but handwash the sheets. GREAT JOB GUYS......and I KNOW I didnt forget that banana nut waffle I had...banana....nut.....waffle..... you know what, I'm going to stop typing now because I'm getting mad I'm not there right now.

Miinukset: That I couldnt get another stay here fast enough to fill out another survey about how AMAZING this place was in comparison to the price I actually paid.

Plussat: Everything....except bed. Bed was a 7 on a scale of 10. Pillows perfect. Gap under the door a little big. could hear conversations in the hall. Room really laid out nice. Stayed there because my mom in the hospital.

Miinukset: See above

Plussat: The bed was SO comfortable! It felt like it just enveloped me I when laid down.

Miinukset: The breakfast area was a little small. I was hard to maneuver getting your food with people lined up to use the two waffle irons.

Plussat: The pull out sofa and outdoor pool.

Miinukset: No whirlpool or sauna

Plussat: Great location

Miinukset: the huge cracks under the room door to the hallway.

Plussat: Old, loud, small fitness room (no bike to ride, running machine is really loud), can‘t control AC on your own (freezing ... getting a cold) Breakfast worse than usual in US ... too small breakfast area ... no space for sitting on weekends

Miinukset: Use from the „i like section“ couldn‘t copy and paste it to here.

Plussat: The toiletries were micro sized, maybe for an infant

Miinukset: The coffee cups were micro sized. The breakfast looked questionable so we left and got a sandwich at Wawa.

Plussat: Every effort was made to make our stay comfortable.

Miinukset: The fitness center. Just 1 treadmill and elliptical for a hotel this size are woefully inadequate.

Plussat: The hotel is good

Miinukset: breakfast not to good

Plussat: Cleaner than what I expected.

Miinukset: Na

Plussat: It was modern contemporary

Miinukset: The view

Plussat: Clan neat

Plussat: The room was very nice We got in before check in the bed was very nice

Miinukset: Nothing

Plussat: We were very happy that Staff was able to give us a room near our Son's room on the same floor since he was being deployed and we were there to see him and to say Goodby. It was an emotional trip for us.

Miinukset: What's not to like! Everything was great!

Plussat: Comfortable mattress!

Plussat: Everything I needed was right there!

Miinukset: Had s few check ion issues but they remedied everything IMMEDIATELY so I guess I don’t have any dislikes lol.

Plussat: The room was very clean amd they even let us check in earlier which was great!!

Miinukset: We had an end room and could hear the elevator each time it ran. We also utilized the bar area, which was nice, the one bartender (I'm assuming was manager due to the way she was dressed) was awesome. However, the younger girl who replaced her, was very nice, just seemed to be more interested in the wedding taking place and her phone than serving the customers.

Plussat: Quick check in

Miinukset: Did not like the fire alarm going off

Plussat: the hotel was pretty nice and spacious, like the breakfast time I actually got to sleep in a little more than normal since breakfast ended at 11am.

Miinukset: The pool could have been clean and at least have a hot tub 2. Basically everything else was good

Plussat: I loved that this hotel did NOT stink, the room nor the hallway had an odor. It was bright and cheerful. We stayed in a king room with a sitting area. This hotels renovation was not very old. It's close to restaurants and a shopping mall.

Miinukset: Ice machines were broken. We had to go to the bar to get ice. This hotel is right by other hotels there's not any views.

Plussat: The hotel is clean and fancy looking. That's really the only thing I can say.

Miinukset: The hotel is a set up as if it's a nice fancy place but it's decieving because there are no free amenities for guests. The hotel is too expensive to get nothing on your stay

Plussat: The price was a good rate and the staff was friendly and helpful.

Miinukset: No continental breakfast.

Plussat: The staff is very nice.

Miinukset: Bed linens kept coming off all night. Shower curtain wasn’t long enough to stay in tub or reach the side walls. Pillows are VERY sparse on stuffing. Elevators need recarpeting. Pool was yellow in many areas at the bottom.

Plussat: it was ok

Miinukset: when i woke up the second morning there was 100s of tiny ants on the night strand next to my bed with ants on the bed! Called down to front desk, women was apologetic and moved me to another room....right next door. When asked the manager if she could comp the room for one night she said no. Having the room for free for second night would have been fine. She knocked off $30.00, big deal

Plussat: The beds were very soft and comfortable, with a peaceful safe atmosphere.

Plussat: Very convenient location on the quieter side of the freeway exit - easy to get in and out with plenty of shopping/eating options just a few minutes away. The welcome we got at check in was excellent and our room was exactly as we had requested online.

Plussat: The breakfast was great. The staff was very friendly and helpful.

Plussat: Nicely appointed and comfortable room. Nice cold AC. Great breakfast selection. Go early! We got there at 8:30 AM and it was mobbed. We ended up taking our food to our room. Front desk staff was very friendly and helpful.

Plussat: The breakfast staff

Miinukset: The second night we received a note under our door from the management that we would not have water. The next day there was no hot water. A day and a half without being able to take a shower is not good! We asked for some type of compensation and no.

Plussat: The staff was very friendly and upbeat! The beds were very comfortable! The breakfast provided an excellent selection- something for everyone!

Miinukset: Nothing negative!

Plussat: Good

Plussat: The friendliness of the staff.

Miinukset: Tv channels weren't programmed.

Plussat: Close to interstate, banks & Resturant

Miinukset: Bed was not as comfortable

Plussat: Everything. This was our rescue hotel when the first place we booked was gross. Staff was super nice and helpful. Room was spacious and clean. Location was actually convenient for my needs. Breafast was good also.

Miinukset: N/a

Plussat: Nice lobby area.Internet worked well & easy to use. Room amenities nice. Close to a very nice fitness facility - recommend getting a day/week pass if you want to exercise.

Miinukset: Fitness equipment dirty/malfunctioning. Stairways dirty. Loud people in adjoining rooms/hallways. Out of plasticware & condiments for breakfast several days. Homeless people in parking lot. Long wait for checkin (although probably an unusual circumstance)

Plussat: The service was good, the complimentary breakfast was good. The room was decent size and clean - perfect for the one night we needed to stay there on our way further south. Also, it was conveniently located off I664.

Miinukset: The hotel was a little warm, but the rooms were air conditioned. It was a nice place to stay overall.

Plussat: It was comfortable and the room clean, did not have a lot of traffic as they put me in a corner room off the main hall since I was staying three nights.

Miinukset: People hanging around that did not seem like they should be there, in the front. Workers having breakfast in the lounge with guest.

Plussat: Location was great since my ultimate destination was only a few mile away

Miinukset: I was very displease that it took almost two weeks to have the hold on my credit card removed. In addition, they held for three nights and I only stayed two so not sure what that was about but it did tie up almost $600 of credit on my card.

Plussat: This hotel is in a great location. It's a relatively, short drive from several beaches, restaurants, and other attractions. Toni and Esther, at the front desk were awesome! They were both very nice and helpful about things to do and places to eat. The rooms were nice, and very clean. Apple was amazing! She kept the breakfast area stocked well, with fresh and hot food. Her personality, and the way she was able to interact with the guests was heartwarming. She made us feel like we were visiting family. We will definitely stay here again, because of the way we were treated by Apple, Toni, Esther, and the other staff!

Miinukset: The price per night was a little more than I had wanted to spend. However, the staff added value to our stay.

Plussat: Location and breakfast room size

Miinukset: No ATM

Plussat: The bed was Great. I slept to late to rate the breakfast.

Miinukset: Accommodating were find. The traffic was horrible. But I know you can’t do anything about that.

Plussat: AC was great in 95 degree weather. 24 hour coffee in lobby. Front desk staff awesome. Per friendly and fresh and clean

Miinukset: The hotel was very clean and comfy.it was over 95 and the room was very cool. Every thing was great just pricey....but its summer in Hampton roads. Will stay again.

Plussat: price and close to my destination

Miinukset: no

Plussat: the pool was amazing, haven't tried the breakfast yet, it will be soon.

Miinukset: na

Miinukset: The hotel manager came to my room accusing me of smoking marijuana

Plussat: Clean, spacious (mobility) room, pleasant staff

Plussat: Very convenient location while traveling to OBX, NC. It was a little pricey .

Miinukset: The price seemed high considering the amount of hotels in the area.

Plussat: Nothing stands out.

Miinukset: Air conditioner would never turn off even in off position . Air condition noise all night. Perhaps thermostat was broken.Pillows were too soft , toilet too low and took too long to fill up with water.

Plussat: It was good and well organized. Coffee was Great too!

Miinukset: More T.V channels! I couldn't watch HGTV. That's under the basic cable plan.

Plussat: Good location, friendly staff, comfortable bed, plenty of hot water, nice amenities.

Miinukset: Noisy hvac and refrigerator.

Plussat: They have the Ice machine on the same floor as your room and the television had apps eg. HULU, Netflix etc

Miinukset: The front desk person did not greet me professionally nor was there much eye contact during check in process. I was staying the night with my significant other and the room had 2 twin beds. But overall, a nice room

Plussat: Hotel is close to Greenbrier Mall with plenty of restaurants and shops around. Close to the interstate highways for getting around town.

Miinukset: At 3:45 p.m Saturday check-in my room (King bed) was still not available. At 5:30 I was upgraded to a king suite - nice. However, the bearing in the air conditioner were so loud I had to turn off the A/C both nights in order to sleep. I called the desk for maintenance switching the system off/on, and various speeds and was told their team had just left for the day and they would check it out on Sunday. Also told no other rooms were available to move into. Returned Sunday late in the day and no maintenance. Another night of no A/C with outside temps in the mid-90's! Upon check-out Monday morning the front desk associate had no record of my call on later Saturday afternoon for maintenance or a room rate reduction the front desk clerk told me I'd receive. I have choices to spend my resources and it won't be at a Fairfield Inn in the future.

Plussat: The beds

Miinukset: The lamps/lack of lighting in some areas

Plussat: Location, breakfast, computer center, cleanliness. Staff were very helpful.

Miinukset: There was a humid smell. Not terrible but noticable after being gone for a while.

Plussat: I liked everything about the hotel but the pool was a little small but overall the was awesome!!!

Plussat: Service

Miinukset: It was all good

Plussat: did not have breakfast, because of early meeting

Plussat: Clean

Miinukset: Cleaning people wake you up too early knocking on the door. Checkout is at 12 8-9 in the morning they're knocking on the door.

Plussat: Always enjoy visiting this establishment! Great location and great people!

Miinukset: Came in at 5:30pm and couldn't check in because housekeeping was still cleaning rooms

Plussat: The lobby was kept very clean and breakfast was great! The location was great, there was a ton to do just steps away. The staff was friendly.

Miinukset: She property seems new, but seems like it could be maintained better. The shower floor would creak while I was showering and it appeared to have grout missing. The halls weren’t air conditioned and therefore smelled a little musty.

Plussat: Staff was extremely friendly. Location was excellent!

Miinukset: Rooms could have been more clean. Carpet, bedding, bathroom.

Plussat: The room was excellent and the bed was beyond comfortable.

Plussat: I like the location it was convenient and not too far from the beach. Would like to stay again next year.

Miinukset: Everything was great, but there was an incident where one employee was arguing with another employee in the elevator area of the lobby. I think the employees supervisor should have taken this in more private than argue with him in front of everyone at the lobby area. Otherwise it was a pleasant stay and the other staff was great.

Miinukset: Remote control didn’t work

Plussat: I was very impressed with my stay. The facility and room was neat, clean, and up to date. I'll definitely be staying here again when I get a chance.

Plussat: Great rooms, friendly staff, great breakfast and bar provided. I would definitely stay here again.

Miinukset: You have to ask for a microwave, they're not provided in the room...

Plussat: Very nice hotel very clean good location close to the Mall

Plussat: Staff was attentive, friendly and accommodating.

Miinukset: While we were in a dog room, the bathroom needs some attention. The door has chips and the caulk around the shower needs to be replaced. There is “staining”.

Plussat: I enjoyed the hotel and the area all around it.

Miinukset: I can't think of anything.

Plussat: Nice space and great work out /pool area

Miinukset: When I arrived in room I went into rest room and it had a horrible mildew smell coming from the shower . I Went and told manager and she did change my room .

Plussat: Room was excellently clean and the pillows were super comfortable.

Miinukset: Staff could have been friendlier.

Plussat: The beds were very comfortable. One thing that always bothers me when I stay somewhere is walking into a room and it smells weird. I walked into SpringHill and it smelled like a new home! Loved that! The woman working the breakfast was so sweet and genuinely cared about your day!

Plussat: Well kept and clean, close to shopping and beaches

Plussat: Clean and comfortable environment in great location

Miinukset: Bed was a little uncomfortable

Plussat: Large, clean room. Everything we needed and more.

Miinukset: Nothing.

Plussat: The lady at the front desk was always very friendly. The room was clean and quiet. Very roomy, clean shower, no weird smells! Breakfast was good in the am - they worked hard to keep bringing out more.

Plussat: Breakfast was good, nice, variety; but was a little monotonous after the third day. I loved the West Elm sofa; I looked for it on line. I loved the bed and the all of the staff was excellent.

Miinukset: At check in I did not have a king size bed as requested; but it was immediately changed. The air-conditioner was working so well do the heat the three days I was there. I was given a fan, to help with the heat.

Plussat: The food

Miinukset: Ac was broke

Plussat: The room was nice and the staff was friendly.

Plussat: I didn’t like nothing really... It was my birthday and my birthday weekend was messed up completely

Miinukset: The food, the AC didn’t work right... The cleaniness was horrible... We found a bed bug in our bed... The food wasn’t that good at all

Plussat: We enjoyed the pool, gym and the size of bathroom in the room. The water pressure was great! The location is conveniently located near shopping and restaurants.

Miinukset: The food in refrigerator in my room (514) didn't get cold. No berries were available at breakfast so I had to pass on the waffles. I'm a pescatarian so all I had for breakfast was eggs with some cheese sprinkled in them. My family however, were satisfied with their meal.

Plussat: Everything was nice the breakfast was good the pool my kids loved. The area was around food very close to walmart an other stores I like the hotel.

Plussat: There’s a plaza which you have everything near by

Miinukset: A few things that I talk to the supervisor but they were super nice and make me feel like I really wanna go back and stay in this hotel again

Plussat: Very comfortable beds and very clean!

Plussat: Everything was great!!! First time at this property and was so impressed with every aspect of stay. Upon check-in greeted warmly, entire staff is helpful - beautiful location. Friendly guest - the outdoor smoking grill area was nice. Beautiful time - make my visit memorable - Bed was soft like sleeping on a cloud - fully stocked kitchen - KUDOS TO YOU!!!!!

Miinukset: Everything was great!!!!!!

Plussat: Room and environment was very comfortable.

Plussat: Bed really comfortable..bath clean and fresh... laundry free

Miinukset: Pool wasn't on site

Plussat: No breakfast offered.

Miinukset: Blow dryer was broken.

Plussat: The staff was professional, friendly and helpful! The room was equipped with all the necessities of home, and the location was near the major highway.

Miinukset: There was not one thing I did not like about my experience at the hotel!

Plussat: Very nice hotel. Staff was friendly and very accommodating.

Plussat: Very nice stay. Great location, great price... I absolutely loved the little kitchen area! So convenient!!

Miinukset: Everything was great..but then, there was a roach in our bathroom :(

Plussat: Full size refrigerators in room.

Miinukset: Room given was different size from room booked - much smaller and barely fit the number of people we had. Some staff were a bit grumpy with my kids at the front desk.

Plussat: My mother made her visit anywhere for the first time in over 30 yrs. She smokes but my family and I do not. This was the only hotel that had smoking rooms that we could find where I was willing to stay and feel like it was a safe area. I was worried about how much the room would smell like smoke when we first checked in. But it wasn't over powering like I thought it would be. So they must have some good stuff they use when cleaning.

Miinukset: Some of the number buttons didn't work on the microwave and the clear/stop button didn't work. So it wasn't easy trying to use. If you hit a wrong setting the only way to start over was to put a mug of water in and let it play through. Could only heat things by using the start/pause button.

Plussat: friendly nice and quiet

Miinukset: no free breakfast

Plussat: was none

Plussat: Everything from the comfort of the bed to the cleanliness. Love it!! Will definitely stay again at this location. Love the later check out time.

Plussat: Location

Miinukset: Breakfast selection

Plussat: Nothing

Miinukset: They did not honour my confirmed booking . I have book another hotel at higher price in mid night .

Plussat: We did not go down for breakfast either day. We enjoyed 0ur stay, I would recommend this hotel to everyone. It was everything we needed. If the need ever arises again we definitely stat with you. Great room, great service, everyone one we met on your staff were very friendly and helpful.

Miinukset: Not one thing, we not change anything about your hotel. There is no way to improve on something that is working wonderful. Keep up the good work.

Plussat: Bed was awesome

Miinukset: Water needed to be a little hotter for showering. Also the pressure was a little low

Plussat: The bed was extremely comfortable, it was hard not to stay in it all day. The exercise room was handy.

Miinukset: The hot tub was out of order and the pool was constantly crowded. Ran out of bath towels in our room the last day.

Plussat: Location and Amenities

Plussat: Cute and comfortable. In general it was a gd stay minus a few hiccups.

Miinukset: Disappointed with breakfast. Very little food out, eggs and sausage were super cold. Only one small bowl of fruit, barely any mid cereal. The tea water water was ice cold. A used towel was left hanging in my bathroom. Had to call for pull out bed linens. Couldn’t get out of my room once inside without a hard yank. The lock wouldn’t dislodge.

Plussat: Room is excellent. Mattresses great! Slept well!!!

Miinukset: Breakfast not very good

Plussat: Beds are so so comfortable breakfast outstanding

Plussat: The staff was one of the nicest staffs I have come across in a long time. They went out of their way to assure we were comfortable including moving us to a first floor room because of our dog. The breakfasts were nice and everyone was helpful

Plussat: Everything from the staff ,the room and all the amenities and the social hours on mon Tues and wed are great

Miinukset: The hot tub has been out of order me and my wife haven't had the opportunity to use it

Plussat: The complimentary breakfast was good. The room was nice. The pillows were nice.

Miinukset: The mattress was very uncomfortable.

Plussat: Every thing else was grate. Location was awsome right by the highway made it real easy to get to Va beach, Williamsburg and all the other attractions around that area. The price couldn't be beat ither for a 2 bedroom suite with 2 king beds. With kids it was amazing having the extra room.

Miinukset: The king beds weren't the most comfortable and one elevator closest to our room felt a little scetchy.

Plussat: Staff and breakfast was great

Plussat: Location and breakfast

Miinukset: First room they put us in smelled like cigarettes and they put us in another room.

Plussat: The updated look. When we initially moved to VA 6 years ago we stayed at the same hotel, ironically this time around it was the same room as well. Easy transaction...

Miinukset: No, it was like I remembered it minus the updated look.

Plussat: We loved having the kitchen and separate bedroom. Very homey

Miinukset: We were disappointed that the pool was closed and that the front desk staff was unaware until we told them.

Plussat: Comfortable, clean, nicer than expected.

Miinukset: Nothing!

Plussat: Nice and clean

Miinukset: There were no towels in the room

Plussat: The breakfast is better than average at this price. The room is rather big with a kitchen and cookware.

Miinukset: The bed was too soft that I couldn't sleep very well.

Plussat: The staff was great and very accommodating. Breakfast was okay... best part about this hotel is that it is located near everything.

Miinukset: This hotel is in dire need of remodeling. I came with other family members and stayed overnight on our way to the beach. Their rooms smelled like smoke very bad. My sister had to ask for a different room. This place definitely does not meet the Hilton brand standard. The furniture is dated and tattered. Everything needs ripped out, the rooms gutted, and refurnished with new fixtures and furniture. My husband and I remodel Hilton Hotels for a living. Knowing what you can get when staying at Hilton and seeing what we got here was very disappointing.

Plussat: We like the pool, the staff and the rooms were spacious

Miinukset: The bathroom wasn't clean, we found hair on the shower wall and in the bed. When we wiped down there was a brown residue in the bathroom on the towel rack. We asked for new towels and were only given 2 by the front desk lady. We are a family of 3 so we had to share our towels!! Unbelievable!!

Plussat: Wonderful breakfast and snacks at night. Anything you needed they was quick to get it to you.

Plussat: The property was more than I expected it to be. Very upscale, clean, and elegant. The outside as well as the inside of the building was mind blowing. The staff was beyond excellent. It was one of the greatest experiences I’ve had traveling. I do a lot of traveling and this was one of the far best encounters I’ve had in a while. I recommend this hotel to anyone in the Chesapeake area. You will not regret it that’s for sure. Even the mall and restaurants were are close within the area. I couldn’t have chosen a better hotel.

Miinukset: N/A

Plussat: We liked the pressure of the water in the shower and bathroom sink. We liked the various of tv channels and the softness of the bed.

Miinukset: We didn't like the loud noise of the motorcycles all day and throughout the night and when we called the front desk the representative told us that she would informed the large groups of motorcycles to park in the back, but she lied. They were outside in the front entrance smoking, drinking and playing loud music which was very rude to all of the other paying guest. We didn't like that there were only 2 wash clothes and towels in the room. For the price each stay the breakfast should be complimentary. We will not visit Aloft again.

Miinukset: The rooms looked like worn out. Many defects. A/C very noisy. Time for refurbishment.

Plussat: I really ENJOYED my stay with you Guys. I'll be back soon to visit. The Staff was EXTREMELY EXCELLENT ANDRESPECTFUL. YOU GUYS HAVE A GREAT TEAM. THANKS FOR EVERYTHING

Miinukset: As a Housekeeping Director I didn't like the fact of the amount of dust that was behind the bed. Just have to staff to keep up on High and low dusting. I'm always working it takes a Team to to keep everything up. Thanks for Everything

Plussat: This is a beautiful hotel. Sleek, modern and well designed.

Miinukset: This hotel needs better management. Reception staff was more interested in their cell phones than receiving anyone. Room was not ready despite a 6:30 PM check in. Air conditioner "not turned on" despite a 11:00 PM check in.

Plussat: I loved everything my first time staying there very clean.

Plussat: On the plus side the bed was super comfy to sleep on. The pillows weren't that great but we definitely thought the bed itself was comfy. Also the ladies that checked us in gave us cards for free breakfast to be nice and were very nice to us. On the second day the guy at the desk was very helpful when I needed more towels and toilet paper and got it right away. Overall the hotel was not bad. It has a modern feel to it with a lot of colors and music when you first walk in. One of the days we were there there was a guy performing music in the lobby next to the bar. We didn't stop to see how the bar in the lobby was but it seemed nice.

Miinukset: The walls seemed really thin you could hear lots of noise through them from people in rooms next to us and the elevator. Our mini fridge made very loud beehive like noises the whole first night and it drove us nuts so we unplugged it the second night. The shower door didnt close the whole way so water leaked out onto the floor.

Plussat: The room was beautiful. The service was deafening on point. Great customer service. Very nice location to everything. The food at the bar was amazing

Miinukset: There wasnt anything I didnt like. The Aloft is amazing

Plussat: I love the fact that they are pet friendly!

Plussat: hotel itself is great, and location is a good one

Miinukset: there was a fight on my floor at 2am. and I was over charged for my second night staying without being told of a price difference

Plussat: Location and staff

Miinukset: It was too warm in the room even after air was turned down

Miinukset: All the money paid, breakfast could have been free

Plussat: It Truly Sucked. Boiled eggs ,Potatoes, Icy cold artificial scrambled eggs, Breakfast staff seemed very unenthusiastic about being there. They ran out of Coffee, more than 20 minute wait for new replacement. Not worth my stay and YES,I based my price $213.00 on having a great breakfast,very disappointed

Miinukset: Rm 511 Mirror Door in bedroom Broke and sticking out in the middle of the floor.

Plussat: Friendly, helpful, staff and I enjoyed the quiet comfortable room

Miinukset: The hotel is renovating with a new color scheme that I wasn't particularly found of (I liked the old look better :0)

Plussat: The beds and the staff was very helpful and friendly.

Miinukset: Pool was disgusting. Mold in the pool room on the furniture and the pool bathroom. Water looked dirty and very little ventilation everything was soaked. There was no hot tub as advertised in the pictures. When we checked in our room was not cleaned very well, only a little toilet paper and no spare, bathroom floor was not cleaned and neither was the tub, there was white clumps of something on tub floor. One bed wasn't fully made and room was 85° when we got there. Breakfast was just ok if they ran out of something you would have to wait 45 for them to bring out more.

Plussat: Friendly staff. Nice breakfast. Convenient to lots of places.

Plussat: Very friendly staff

Miinukset: No complaints

Plussat: warm wellcome every thing was just right.

Miinukset: no

Plussat: The staff is great. Hotel employee always had a smile and iwas always very warm no matter what time we saw her. The kitchen or breakfast crew was also very helpful and kind.

Miinukset: The bathroom definitely needs an exhaust fan.

Plussat: Suite was spacious. Staff was friendly. Located near the interstate.

Miinukset: Breakfast bar was poor. Western omelette was like eating Styrofoam and picante sauce. Needed more fresh options all the way around! Bathroom could have been cleaner!

Plussat: I loved the breakfast that was served. It gave me the ,"Bang for my Buck" feeling. I love the indoor pools. The rooms were excellent. The hotel was convient to stores and I appreciated that.

Miinukset: During breakfast the servers ran out of scrambled eggs. It took 30 minutes to bring the substitute out which was omelets. The omelet had surprise ham inside. And I don't eat pork so I was disappointed. The pool is definitely in need of upgrading. The fitness center was small.

Miinukset: The rooms were in disrepair. Need attention. An embarrassment to the Hampton image.

Plussat: manager at front desk was exceptional! went the extra mile to meet our needs.

Plussat: Beds were comfortable. Brock at the front desk was the best. All in all, it's a nice place and I would stay again.

Miinukset: Breakfast could use some retooling. The prime rib hash was good. The scrambled eggs were not. And no damn turkey sausage! Bacon, people. BACON. There was very little water pressure from the shower head. Ever see the Seinfeld episode about low flow shower heads? Not good.

Plussat: Very nice clean and fresh smelling hotel! perfect location by major highways. friendly staff, pretty good breakfast too! thank you for a great experience!

Plussat: Everything

Miinukset: No

Plussat: The room size.

Miinukset: This was the worst Hamipton we've ever stayed in. The room was not clean. The bathroom shower was dirty and still had the previous guest's soap in it. The threshold from the bedroom to the bathroom was dangerous. The coffee pot wasn't cleaned nor were the supplies replenished. The floor in the breakfast area was so sticky your shoes stuck to it. When i called the front desk the phone was never answered. So much for 100% satisfaction guarantee. The front desk at checkout said she's alert housekeeping.

Plussat: Good location. Clean.

Miinukset: Loud People slamming doors allllllllll night.

Plussat: Friendly and helpful staff. Clean and quiet environment.

Miinukset: The a/c unit in our room was extremely loud. could not run much because of fan motor sounding like it was going to come out of the wall.

Plussat: Breakfast was nice. Staff was pleasant.

Miinukset: Breakfast shut down at about 2-3 minutes Before 10:00. Sparse pickings after 9:45. Wish it would have gone until 10:30 on the weekend. The desk couldn't give me my receipt. Said it would be e-mailed. Still haven't received it. Will have to hunt it down.

Plussat: Breakfast options were nice they provided a variety of cereals, oatmeal, waffle makers and toast in addition to fresh fruit. They also provided a choice of pre-made juices, fresh squeezed juice and milk. Good value for a single traveler or travelers with family, something for everyone.

Miinukset: There really was not much to complain about, the property was well maintained, the staff were helpful and the restaurant selections surrounding the hotel location were also good and within a short travel distance by foot or car. The location is right off the interstate which was also very helpful.

Plussat: Roach in room and staff acted like the didnt care

Miinukset: Roach

Plussat: I liked it

Miinukset: Bad intersection But......

Plussat: I have stayed here multiple times. My family lives in Chesapeake and it close to my family’s community.

Plussat: The breakfast was very good.

Miinukset: The jacuzzi water was too hot to get in

Plussat: The front desk people was great, A'Kiel was very helpful,Keymosha and I'll Jill excellent too. Would denfitly be back.

Miinukset: I stayed in room 320 BUT the people in room 322 was very noisy had to call front desk. It took him Five times to knock on the door before they answer. Their was kids having a birthday party in the room you heard then say let's play hind go seek. My granddaughter was awaken but did go back asleep Over all o k

Plussat: The amenities

Miinukset: The person that checked me in just stared at me when I walked into the lobby, I had to speak first. Very awkward...the other front desk staff were not any better. Left me feeling like I was inconveniencing them by showing up and having them work.

Plussat: Close to places

Plussat: Location was quiet and close to everything

Miinukset: Bathroom sink would not drain- bathtub dirty and water pressure dropped to a trickle once shower started

Plussat: Clean, private, great food, great service and the hot tub is EVERYTHING!

Miinukset: Not a single thing I didn't like.

Plussat: Location is good. Price was decent.

Miinukset: Some kids were running wild in the middle of the night. Running up and down the hallway at 1am screaming... The breakfast bar is sub-par.

Plussat: Breakfast was good. Location was on our route.

Miinukset: the room was a little dirty. bathroom floor gritty and trash left in bin.

Plussat: The bed was amazingly comfortable, the hotel is super clean and very accommodating. I got to check in early which was a heaven sent considering the long hours I drove to get to VA. The shower water never got cold. Boyfriend seemed to enjoy the breakfast

Plussat: Location

Miinukset: Yes. Mildew around the tube and we had to ask for another room because the first room wreaked of smoke or it was obvious that they were trying to cover it up. The second room was a little better

Plussat: This is a nice hotel. Nice size pool and hot tub. The free breakfast was decent. The hotel is about 20 minutes from the beach. Great location, quiet area. Nice size room, and the beds are extra comfortable.

Plussat: The Size of the room was a bit larger. And, I enjoyed the swimming pool.

Plussat: Location

Miinukset: Hall way too hot. Carpet needs to be cleaned. Air conditioner made too much noise. The room was not very clean. No hot coffee in the evening. Towels too hard.

Plussat: Friendly staff nice room cleanliness

Miinukset: Nothing

Plussat: Chelsea was outstanding.

Miinukset: overall condition of the room needs some TLC Large whole in the carpet of my room. Bed skirt was torn. Refrigerator door was damaged

Plussat: Two bedroom suite was spacious. Beds were very soft. Breakfast in the morning was good. The pool was clean. Front desk staff super friendly.

Miinukset: Kitchen utensils were dirty. I didn't use the coffee pot because it was dirty. The carpets in the hallway needed vacuuming.

Plussat: the rooms were very roomy and comfortable. I had an issue with concerning wall stains and mildew smell in our original room. The attendant gladly switched both rooms for my whole family to accommodate our requests to be close together on the same floor. Also the breakfast was great! And checkout was at 12!! Loved that.

Miinukset: Very very minor - but the rooms were in need of a little TIC. for example: The sleep sofa cushions could use a steam cleaning. The first room had a broken microwave. And there was evidence of slight lime/ rust around some of the wall mounts. Again just an observation. Attention to the little details can make a big difference.

Plussat: Rest of the room was nice. The front desk lady was working hard to address people's concerns.

Miinukset: The toilet was running, there was an unexplained stain on the wall near the bed. The sheet and blanket for the pullout bed didnt smell clean, however i was able to get fresh sheets from the front desk.

Plussat: Room was spacious enough.

Miinukset: I booked 2 rooms and asked for them to be near each other. They were on different floors and at opposite ends. I recently had major surgery and this made it very difficult for me.

Plussat: I loved the comfortable bed. The size of the room was good , loved the design of the room and colors.

Miinukset: I did not like that the ice machine didn't work in the room,I had to go back and forth to front desk for ice . There was a stain on the couch, it had been cleaned, but I could still see the stain. Front desk wasn't very pleasant, seemed irritated.

Miinukset: I was given a different room than I booked and the room was not the cleanest.

Plussat: Accept dogs. Suite. Good breakfast.

Miinukset: The mattress was not comfortable, too soft. For us older folks, the couch was so low it was difficult to get up. Everything else was great. Also, the charge for a dog is excessive.

Plussat: Breakfast was excellent. Staff so warm and welcoming. Very pleased with our visit. Will definitely come back!!!

Miinukset: Our visit was short

Plussat: 2 bedroom 2 bathroom spacious rooms

Miinukset: Would upgrade the breakfast.

Plussat: Everything

Miinukset: Nothing

Plussat: the King Suite was spacious, staff was nice

Miinukset: the breakfast was fair. the room needed some fixes. the plate that holds the carpet was bent up and i caught my foot on it at least 4 times during my stay. i had a child with me, so i wasn't comfortable with that. there were spots missed in vacuuming up food under the table from the last guest.

Plussat: Not much! Over priced for just a room, no breakfast

Miinukset: Oops listed above

Plussat: The knowledgeable front desk staff. They also allowed a early check in.

Miinukset: The bathroom was not clean nor did they clean the room. Cleaning staff brought new towels.

Plussat: Location

Miinukset: It was nothing I expected for it to been a Hilton

Plussat: Fast check in and out conveniently located, friendly service staff

Plussat: The facilities were fine no issues there.

Miinukset: No extra linens were available after they over booked our rooms. thankfully my coworker had their room available and I stayed with them. Very inconvenient when all you need is a plot crash comfortably after a long day and a long drive.

Plussat: Only stayed in room

Miinukset: High price for breakfast is why we did not use

Miinukset: Stayed here 2 years ago. Seems to have some wear since then

Plussat: The bed was like a cloud , the last staff member I worked with was friendly

Miinukset: The plumbing was poor in the bathroom

Plussat: Room space fair enough!

Miinukset: Comforter and flat sheet was or used or unwashed, it had a yellowish and purplish stains on it! See pics, and Judge by ur eyes.. So doblé check even if seems clean on top..

Plussat: I liked their was a outside seating area and that the location was perfect!!It was by the movies and shopping places.

Plussat: Had the average stuff in room.. room was clean

Miinukset: When checking in our door's lock was out of power so we couldn't get in for some time, the wifi never worked at all in our room and had to use wifi from the building next door. And the shower would loose all pressure every few minutes and go from super hot to cold with no middle ground. Seemed the staff were to busy to deal with anything

Plussat: The hot tub

Miinukset: I couldn't check in until almost two hours after check in time. The owner of the hotel was work the front desk and when I asked to speak with management she gave me a card for someone else and said they wasn't there. The worst experience ever for me

Plussat: The friendly restaurant staff

Miinukset: Nothing

Miinukset: No bedding for the sofa bed and it was hard getting the bedding and there were no pillows for sofa bed and we went down stairs to ask for bedding again at night and no pillows

Plussat: Bed are very comfortable and clean

Miinukset: Nothing

Plussat: The location for our event was perfect. Located between lots of shopping and activities. Staff was very friendly and helpful

Miinukset: The rooms were musty, the toilets didn't flush properly, the phone in the room was not in service (even after complaining) and the TV remote volume didn't work.

Plussat: We didnt get breakfast the room and comfort and employees was very nice

Plussat: I liked that it wasnt continental

Miinukset: Not everything that was on the menu was available

Plussat: It’s not bad but the room wasn’t as clean and it didn’t smell fresh, smelled old mop water, but overall it was meh ok

Miinukset: The cleanliness n the elevators wasn’t up to date it kept way to much noise going up n down

Plussat: We liked the comfortable beds it was very spacious and clean. The lady at the front desk was great. Like that we are able to Ofer drinks and food and bring it up to our room.

Miinukset: Extremely noisy A/C went on every 30 mins and didn’t let me sleep properly.

Plussat: I enjoyed the overall experience of staying in this hotel.

Miinukset: No.

Plussat: location

Miinukset: Room was MOLDED & Housekeeping was unsatisfactory !

Plussat: The friendly staff and the location, the indoor pool was great since it was raining out. The beds are a little firmer than I like but the we’re very comfortable.

Miinukset: There was a bit too much chemical in the hotub

Plussat: Nothing

Plussat: Bed was dream, Plenty of Hot Water, The room was very spacious.

Miinukset: Not enough hangers for clothing. We didn’t know how to use coffee machine and there were no coffee mugs.

Plussat: Price, location and quite! The property is well maintained but dated.

Miinukset: Dated.

Plussat: The breakfast restaurant was excellent and reasonably close to the motel

Plussat: Staff was friendly. The area was close to beaches, shopping malls, restaurants and concert venues.

Miinukset: Some guest were noisey. Not respectful.

Plussat: Surround by eating places

Miinukset: Comfortablility

Miinukset: Something bit me in the bed. Showed to sister...possible spider bite?

Plussat: Clean comfy room. Great value for your money. Hotel is located near the mall, interstate, stores and many different restaurants. Wawa(local gas station that sells food) is located right behind the hotel; within walking distance.

Miinukset: Shower was clogged and drained slow.

Plussat: Everything

Miinukset: N/A

Plussat: The receptionist was the person who saved the day at this hotel. She went beyond the call of duty to accommodate me.

Miinukset: It's a non-smoking facility but unfortunately it was a smoking facility years ago so there is a pervasive smell of smoke in the rooms. The building is old and need some interior TLC. But it fit with my budget too.

Plussat: I stayed with my mother and daughter and our dogs while hurricane Dorian was present. The rooms were nicely cleaned and the sheets fresh. Loved the hard wood floor in the rooms for the dogs sake. Everything was very nice and comfortable but the best part was the staff. Everyone seemed to adore dogs which was great because my babies felt more comfortable with friendly people around. The man at the front desk was incredibly polite and very helpful and sincere. His name was either Ronnie or Rodney. I can not remember but he was fantastic

Miinukset: N/a

Miinukset: I didn't even stay the night. The hotel was cheap price but the cheap quality upkeep of it was disgusting. It smelled like smoke and bleach. The chairs were visible dirty there was someone food left in the mini fridge.

Miinukset: Not much of a selection for breakfast

Plussat: The location

Miinukset: The elevator is so small

Plussat: Nice location

Miinukset: Cigarette burns in comforter

Miinukset: a lot of people were smoking weed. the elevator and 2nd floor were filled with the smell.

Plussat: Nothing

Miinukset: Room smelled Bad, didn't get room cleaned until after 5Pm and it was only because I had to ask.

Plussat: The staff was very friendly and nice.

Miinukset: The location and the fact that it looked like the people that may have lived there looked like they were on drugs and some people look like they may sell the drugs from the hotel.

Plussat: Very clean and close to amenities.

Plussat: Very spacious room

Plussat: It is comfortable and spacious.

Miinukset: There was nothing wrong with the room.

Plussat: location

Miinukset: ice machine broken, construction ongoing in lobby and hallways.

Plussat: Friendly staff, alote off places nearby to eat and shop

Plussat: Very nice living room area clean updated rooms.

Miinukset: No