Four Seasons Hotel Chicago

Nothing, a very very bad experience. The only good thing about this hotel is its location.

I was extremely disappointed during my stay, this is supposed to be a FOUR SEASONS. The cleanliness is definitely not up to the Four Seasons standards in any way, whether it is the carpet at the entrance, the broken tiles on the elevator floors, the dirt on the lobby's chairs & side tables, not to mention the scratches that are extremely evident every where on the lobby's furniture. The the room was old in every aspect with ZERO update or technology such as automation, smart controls etc. As for the bathroom, it takes you back to the 80's with no water pressure in the shower besides the difficulty in operating the hot water faucet. To top it all, the management decided to close down the lobby on Tuesday Dec 10th for a total renovation, thus making the stay more uncomfortable, A GREAT TIME TO RENOVATE, A FEW DAYS BEFORE THE HOLIDAYS !!!!!!!!!!! This property simply has nothing to do with the Four Seasons, except its name.