Wyndham Grand Chicago Riverfront

in-room breakfast service was great. Good selection to choose from. The server was amiable.

I didn't like being bypassed multiple times by the elevators. I understand that the hotel is being renovated but more thought should be put into how the elevators operate. I didn't like having difficulty getting into the bed. The bed was too high for me to comfortably get on and off of. They are comfortable but really do they have to be as high off the floor!Oh! the bedside lamps were difficult to turn on. I had to ask the bellman how to turn on the lamp. He instructed me that the lamps have dimmers. The stems are short and slim making them difficult to grasp. I was disappointed with the $100.000 per day incidental fees. I think that a person should be able to opt out of certain services if they are not going to be used