Chiclayo hotellia

Miinukset: Aamulla ei päässsyt uimaan ennen klo 10.00.

Plussat: Breakfast was real good. John Coba in the dining room looked after us really good. The rest of the staff like those in reception were not really interested and made that pretty clear.

Miinukset: The TV didn' work, well it had a picture but no sound, the toilet kept blocking up. It used to be a really good hotel BEFORE Casa Andina took over, but has gone and still is going downhill.

Plussat: Nice large room. Everything worked as it should. Modern hotel with high standards.

Miinukset: No complaints

Plussat: Casa Andina typically has very nice, spacious rooms. Here was no exception. Fluffy towels, crisp sheets and spotless rooms. Front desk, and restaurant service was efficient and cheerful as were the cleaning staff. The breakfast buffet was varied as it catered to the international clientele.

Miinukset: Heated pools or Jacuzzi spas are nice to relax in. One would hope 4 star hotels would have that amenity.

Plussat: Welcoming staff and good value for the money. Breakfast option was plentiful and very good.

Plussat: Service is excellent, the staff are very helpful. The maid forgot to leave the floor mat, I called reception and they took care in less than two minutes. This is how good they are. Thanks a lot.

Miinukset: I can’t find a thing to tell you.

Plussat: They were great. The hotel food is wonderful too.

Plussat: Very clean and confortable

Miinukset: The breakfest could be better

Plussat: Comfortable bed, clean bathroom, ok location very close to Plaza de Armas and bus stations, good selection of food and drink at breakfast, room service menu ok and not too expensive compared to the restaurant (although both are expensive for Chiclayo). Hotel is perfect if you are planning to be out during the day on tours etc. The staff are friendly and made an effort to communicate with us despite their lack of English and our dodgy Spanish!

Miinukset: Arrived at midnight and check in was a shambles - took over half an hour due to night staff not knowing how to remove tax for Peruvian citizens from the room rate. The room we were given hadn’t been cleaned. Also they didn’t return our passports as promised after scanning them. No sound insulation from the street so had a really bad first night’s sleep. Not surprising since the windows are not double glazed (this seems to be the norm in Peru) so I recommend asking for a quiet room. Corridors are messy - old room service plates lying around all day. Didn’t look like the pool was available to use as a maintenance sign was up.

Plussat: The views of the waterfall

Plussat: Great view from the top. Good breakfast!

Plussat: Clean

Miinukset: No gym

Plussat: The location

Plussat: The location of the hotel is very central.

Miinukset: I had to pay a water and a softdrink which was in the fridge. There wehre no pricelist. Usually the drinks are free in this case. Even after I told the stuff, that the pumps of the whirlpool (I had a Suite with whirlpool) doesn‘t work, I had to pay for the two drinks.

Plussat: Large secure car park at rear

Miinukset: The room I had was quite noisy

Plussat: Friendly and attentive staff, nice and clean air conditioned rooms with comfortable beds and showers. Decent facilities (gym, bar, restaurant & pool), room soundproofing blocks out all the street noise despite being located in the busiest area of Chiclayo. Quiet every day except Saturday (that's rare for Peru) The location is perfectly central and close to everything. Particularly useful at night is the 24hr service station that sells snacks and liquor less than a block away. The Continental breakfast is good and varies a bit each day. The single room has all the space you could need even for 2 people, and the suites are perfect with a good view, second air con unit, king size bed and larger bathroom. Have stayed here multiple times and will return, got an upgrade which made me decide to stay a week longer than planned. 10/10 overall

Miinukset: On Saturday nights the casino downstairs has a party and it is very noisy

Plussat: Airport Service, welcome Drink, breakfast with Baby Support, Hotel Crew ist ok

Miinukset: Traffic in Front of the Hotel

Plussat: It was clean

Miinukset: There was a room next to mine with a loud party at 6 am, music blasting

Plussat: Old property

Miinukset: Customer service

Plussat: Nice and helpful staff. Good breakfast.

Miinukset: Curtains don't block light from outside.

Plussat: Having stayed at their sister hotel in Trujillo, we were at first a little disappointed in the appearance of the hotel which is rather 1960s-box-ish, rather than the elegant colonial swankiness of the sister hotel. However Chiclayo is a very different town from Trujillo and this hotel is rather typical for the town. It was, nonetheless perfectly comfortable, although the surroundings make it feel a bit more 'budget' in nature. The staff were very pleasant and very helpful to us, assisting in organising our tours while in the area. Our room faced on to the street, and was therefore a little noisy at night as there is much traffic in the town centre. The bed was very comfortable and there was plenty of space in the room for our bags, although the cupboard and shelf space is quite limited. The bathroom was clean, but there was no shampoo provided, so bring your own. Breakfast was included in the price; the breakfast buffet was rather limited, but satisfactory. The bar area was a bit disappointing - on the first floor, with no windows - but the barman made a mean pisco sour, so full marks for that! Chiclayo is a city where you need to be a bit careful about where you go at night. The area immediately around the hotel was safe at night, but you don't want to stray more than a couple of blocks away. We were glad the hotel staff were able to recommend good taxi drivers to take us around the local sights - the hotel is well placed as a starting point for visiting most of the major excavations and museums in the area.

Miinukset: The lighting and the decor are all a bit dull, which give you that 'two star' feel. Having said that, I think that this hotel is about as good as it gets in Chiclayo.

Plussat: Free shuttle to airport. Central location lots of restaurants nearby. Close to central plaza. Room very spacious amenities complete. Staff nice and helpful. Ask for room in the back to avoid noise from street at night

Miinukset: I told the staff to book another night, but he forgot so I have to change my plan. Not good service for such kind of hotel.

Plussat: We spent one night at the WinMeier and then changed to the Costa del Sol. A completely different experience (how comes both have 8.4 ? ): Quiet rooms, very clean, very friendly staff: "10" seems to be an impossible achievement, but there is really nothing one could criticize. Very close to the main square, shops and restaurants, excellent view from the top floor (where there is also a pool). Excellent breakfast.

Miinukset: Everything was perfect

Plussat: Its basically a hotel with basic commodities, nothing special, cheap price and normal breakfast, for what you need with privacy this is your place. Great for a weekend, any longer would not be ideal. they did not have milk for my coffee and the owner went to a shop to buy some for me. Very accommodating he is! They order taxis for you too and pick you up from the airport or bus station.

Miinukset: The shower water heated after 5 minutes. They should give a bottle or two of water for free or have a water fountain. Mattress was a tad hard.

Plussat: Fresh juice and bread rolls with breakfast. Unlimited hot water with a strong flow. Clean facilities.

Miinukset: The hotel was very noisy, loud music and loud people. No glass in the window, just netting, so you couldn't close the window and shut out the noise... Cash payment only accepted. Internal room with no window view.

Plussat: We had a nice stay in this hotel. We arrived with the night bus at 6 in the morning. They picked is up from the busstation and our room was ready. Very friendly people always ready to help. Room was good, good beds, good shower, good wifi. The hotel is central with a short walk to the center and the market is around the corner.

Miinukset: Norhing

Plussat: Excellent services, location and the receptionists are very professional and helpful to all regards. The hotel is centrally located, extremely clean, bedrooms are huge and a bottle of water and chocolate bar expects you in your bedrooms. It is an hold private building in the heart of the city which is quite amazing!

Plussat: Super friendly staff..very welcoming and smiley. They picked us up from the bus terminal which was great. Place is spotlessly clean. Daily cleaning service. Breakfast was fine. Handy location..about 10 minutes walk to main square, and very close to fab market. Heaps of places to eat near by.

Miinukset: Like a lot of S American hotels the rooms surround a stairwell/courtyard type thing, which tends to amplify any noise anybody makes. The noise level wasn't terrible but noticeable..we were given a room away from the road and even then we could still hear some noise from the road. And from other guests. And if you're taller than about 1.7metres you'll find your feet will be hanging off the end of the bed.

Plussat: Good place with nice crew. The breakfast was nice also.

Plussat: I am glad to know Andres. HE IS the person know true information and everything about city.

Miinukset: As a single person I found single room very pricey.. and the price I paid and the service I received is not in balance, although pick up from terminal or airport included in the rate.

Plussat: Caring and helpful staff.

Miinukset: The street was certainly not the center attraction but it was okay. Certainly a good value as we were only five or six blocks from the Plaza de Armas.

Plussat: The personnel was very warm, welcoming and helpful. The room was bigger than others we had in similar hotels.

Miinukset: The room had no windows and at night it got quiet loud. The cushions were very high and hard that I woke up with a stiff neck.

Plussat: Great location. We loved being so near the markets and commercial parts of town. The area has a warm and local feel. Mostly everything in Chiclayo is easily walkable. Room is very small, but clean.

Miinukset: The least friendly interactions we had in Chiclayo were with the desk staff. Also, it was so loud. Because all rooms are interior, the only window opens into one of the open-air skylight channels. As a result, everything echos. Also, there was a window in our bathroom above the shower that opened into another guest’s room.

Plussat: Every.

Miinukset: Nothing.

Plussat: The staff went out of their way to be helpful.

Miinukset: There was huge party in the street outside the hotel well after midnight that appeared to end in a drunken brawl. At least one other reviewer has complained about the outside ambiance.

Plussat: The staff service

Plussat: Helpful staff, upgraded to room with balcony, hot water.

Miinukset: Not the most comfortable bed and the shower shocked me when I stood directly below it. Loud at night.