Chiclayo hotellia

Miinukset: Aamulla ei päässsyt uimaan ennen klo 10.00.

Plussat: Good location and generally friendly staff

Miinukset: Only average breakfast and awful coffee. Bread and pastries always too dry. Staff friendly but as the coffee was poured by them was very difficult to catch their eye.

Miinukset: Room service

Plussat: Casa Andina typically has very nice, spacious rooms. Here was no exception. Fluffy towels, crisp sheets and spotless rooms. Front desk, and restaurant service was efficient and cheerful as were the cleaning staff. The breakfast buffet was varied as it catered to the international clientele.

Miinukset: Heated pools or Jacuzzi spas are nice to relax in. One would hope 4 star hotels would have that amenity.

Plussat: Service is excellent, the staff are very helpful. The maid forgot to leave the floor mat, I called reception and they took care in less than two minutes. This is how good they are. Thanks a lot.

Miinukset: I can’t find a thing to tell you.

Plussat: They were great. The hotel food is wonderful too.

Plussat: Very clean and confortable

Miinukset: The breakfest could be better

Plussat: Comfortable bed, clean bathroom, ok location very close to Plaza de Armas and bus stations, good selection of food and drink at breakfast, room service menu ok and not too expensive compared to the restaurant (although both are expensive for Chiclayo). Hotel is perfect if you are planning to be out during the day on tours etc. The staff are friendly and made an effort to communicate with us despite their lack of English and our dodgy Spanish!

Miinukset: Arrived at midnight and check in was a shambles - took over half an hour due to night staff not knowing how to remove tax for Peruvian citizens from the room rate. The room we were given hadn’t been cleaned. Also they didn’t return our passports as promised after scanning them. No sound insulation from the street so had a really bad first night’s sleep. Not surprising since the windows are not double glazed (this seems to be the norm in Peru) so I recommend asking for a quiet room. Corridors are messy - old room service plates lying around all day. Didn’t look like the pool was available to use as a maintenance sign was up.

Plussat: The views of the waterfall

Plussat: Great view from the top. Good breakfast!

Plussat: Clean

Miinukset: No gym

Plussat: The location

Plussat: The location of the hotel is very central.

Miinukset: I had to pay a water and a softdrink which was in the fridge. There wehre no pricelist. Usually the drinks are free in this case. Even after I told the stuff, that the pumps of the whirlpool (I had a Suite with whirlpool) doesn‘t work, I had to pay for the two drinks.

Plussat: specious bathroom

Miinukset: Still a lot of work in progress, building works in other words

Plussat: We could check in at 6 am in the morning. This allowed us to recover from the rough 10 h bus ride from Chachapoyas to Chiclayo. The room was quiet, large and comfortable. Breakfast was rich and had a great selection of delicious food. The location is ideal ^. for visiting the city and its surrounding.

Miinukset: We had a different set of toiletries and towels every day. Apparently cleaning staff has no clear rules what to deliver. The have had no city map and do not know where the buses to Sipán leave.

Plussat: The location and the staff. Don Pedro remembers and calls the customers by name. Netty at the restaurant is friendly and efficient

Plussat: Free shuttle to airport. Central location lots of restaurants nearby. Close to central plaza. Room very spacious amenities complete. Staff nice and helpful. Ask for room in the back to avoid noise from street at night

Plussat: All is as can be expected with well trained staff, juce rooms.

Plussat: Location

Miinukset: Outdated facilities

Plussat: The room was OK and well equipped. The bed and pillows are very comfortable! Although a bit cold now, the swimming pool was big enough to do some laps!

Miinukset: The room facing the street are very noisy. It gets worse in the evening, constant traffic jam and honking. And later you might get the occasional car alarm or loud music. It got calm a bit after 1am though. I had to redo the bed. The comforter was under the bed sheet, which seemed very unusual...

Plussat: Room service is good and laundry services are good priced. Amazing Chinese restaurant opposite hotel. 5 min away from airport Pool view from bedroom is nice.

Miinukset: Elevator is out of service most of the time. Breakfast is poor and A/C is still sealed with a grey tape (stayed in 2018). Band is annoying till 2:00 am every Friday and Saturday

Plussat: From the day I arrived till the day I leave was enjoyable. Room, staff, location everything. Thankyou Winmeier!

Plussat: Great location, pretty central but also close to the bus stations which was perfect for us. Breakfast was a large buffet each day which was great and we enjoyed using the pool to swim.

Miinukset: A little noisy at night, thankfully our room wasn’t positioned directly above either the bar or the casino but something to bare in mind. We had ear plugs which ensured we slept well without issue.

Plussat: It was clean

Miinukset: There was a room next to mine with a loud party at 6 am, music blasting

Plussat: Old property

Miinukset: Customer service

Plussat: Its basically a hotel with basic commodities, nothing special, cheap price and normal breakfast, for what you need with privacy this is your place. Great for a weekend, any longer would not be ideal. they did not have milk for my coffee and the owner went to a shop to buy some for me. Very accommodating he is! They order taxis for you too and pick you up from the airport or bus station.

Miinukset: The shower water heated after 5 minutes. They should give a bottle or two of water for free or have a water fountain. Mattress was a tad hard.

Plussat: Fresh juice and bread rolls with breakfast. Unlimited hot water with a strong flow. Clean facilities.

Miinukset: The hotel was very noisy, loud music and loud people. No glass in the window, just netting, so you couldn't close the window and shut out the noise... Cash payment only accepted. Internal room with no window view.

Plussat: Excellent services, location and the receptionists are very professional and helpful to all regards. The hotel is centrally located, extremely clean, bedrooms are huge and a bottle of water and chocolate bar expects you in your bedrooms. It is an hold private building in the heart of the city which is quite amazing!

Plussat: Super friendly staff..very welcoming and smiley. They picked us up from the bus terminal which was great. Place is spotlessly clean. Daily cleaning service. Breakfast was fine. Handy location..about 10 minutes walk to main square, and very close to fab market. Heaps of places to eat near by.

Miinukset: Like a lot of S American hotels the rooms surround a stairwell/courtyard type thing, which tends to amplify any noise anybody makes. The noise level wasn't terrible but noticeable..we were given a room away from the road and even then we could still hear some noise from the road. And from other guests. And if you're taller than about 1.7metres you'll find your feet will be hanging off the end of the bed.

Plussat: Good place with nice crew. The breakfast was nice also.

Plussat: I am glad to know Andres. HE IS the person know true information and everything about city.

Miinukset: As a single person I found single room very pricey.. and the price I paid and the service I received is not in balance, although pick up from terminal or airport included in the rate.

Plussat: Caring and helpful staff.

Miinukset: The street was certainly not the center attraction but it was okay. Certainly a good value as we were only five or six blocks from the Plaza de Armas.

Plussat: The personnel was very warm, welcoming and helpful. The room was bigger than others we had in similar hotels.

Miinukset: The room had no windows and at night it got quiet loud. The cushions were very high and hard that I woke up with a stiff neck.

Plussat: They did everything they could to accommodate our needs. Wonderful staff. Also a great location.

Plussat: Great location. We loved being so near the markets and commercial parts of town. The area has a warm and local feel. Mostly everything in Chiclayo is easily walkable. Room is very small, but clean.

Miinukset: The least friendly interactions we had in Chiclayo were with the desk staff. Also, it was so loud. Because all rooms are interior, the only window opens into one of the open-air skylight channels. As a result, everything echos. Also, there was a window in our bathroom above the shower that opened into another guest’s room.

Plussat: Every.

Miinukset: Nothing.

Plussat: The staff is very kind and helpful. Breakfast is good and decor is nice.

Miinukset: No elevator and internet wasn’t working at the beginning.

Plussat: The staff, extremely professional, polite and attentive. Specially Patsy whom arrange bus tickets and taxis for us.

Miinukset: It did not meet our expectations, we booked suite under the illusion hot tub and air conditioning was provided. Unfortunately both of these amenities in room were not working. The ceiling in bathroom and bedroom was covered in mould and to top it all extremely noisy. Very disappointed after travelling 7 hours by bus.

Plussat: Position

Miinukset: No hairdryer Extremely noisy, banging doors,loud voices and music from 04.00 am! Breakfast appalling, bread rolls no butter or jam just olives , no cereal no milk , fried egg an extra 6 Soles!

Plussat: The staff went out of their way to be helpful.

Miinukset: There was huge party in the street outside the hotel well after midnight that appeared to end in a drunken brawl. At least one other reviewer has complained about the outside ambiance.

Plussat: The staff service

Plussat: Helpful staff, upgraded to room with balcony, hot water.

Miinukset: Not the most comfortable bed and the shower shocked me when I stood directly below it. Loud at night.