Hotel Maria Isabel

That the pool close early we are in a hot state let the pool be open till 11

The location was fantastic, the facilities did not disappoint. For my young daughter the pools were heaven and for us having a gym available for our use daily was great. The restaurant on the property was fantastic, clean and with some of the best staff I’ve had the pleasure of being waited by. The front desk girls were polite, there was one in particular who was friendly the other two we dealt with each time we went through the lobby were very business like and maybe smiling once or twice wouldn’t hurt them. I had one negative incident with the stay overall, when we checked in apparently our booking included some breakfast vouchers which they dated and proceeded to give to us for every day of our stay, I want to say that it was the third morning when I went to grab the ones for that day I could t find them. I’d left the stack of vouchers on the night stand but they weren’t there. I checked the rest of the room in case we had moved them but nothing, it was odd to me but I didn’t say anything and we headed to breakfast just planning to pay the regular prices but the waiter remembered us and asked for them I explained how they had disappeared and I couldn’t figure out how but that we’d just pay he insisted I go to the front desk and for them to replace them before we got our bill. I went and explain the situation to the lady (one of the ones that wasn’t very friendly) and she didn’t seem to believe me. She said she didn’t know why we’d received all the vouchers at once in the first place because they don’t do that and that they also don’t reissue them. I told her I didn’t know why and that we hadn’t expected those in the first place so I was fine with paying but at this point it was a matter of principle- the vouchers disappeared from our room which made me a little uncomfortable thinking one of the maids may have taken them which goes to question the honesty of their staff.