Colima hotellia

Plussat: It was clean, centrally located, Good Value

Miinukset: Reservation desk was not open. Was put in a smaller room than what I paid ,to later be moved to my room. Too much noise from chickens, ducks behind the hotel. A party went on all night next door.

Plussat: Great value, good rooms, good location, very friendly staff

Miinukset: Mosquito bites at night (but just a few)

Plussat: Great location, nice pool.

Miinukset: The bathroom is a little dark and has no fan. A vanity light mirror would be nice. The front desk could offer a map of the area to provide tips where to go sightseeing or dine.

Plussat: The location couldn't have been better!

Miinukset: Can't find anything I didn't like

Plussat: Everything was fantastic

Miinukset: Met all our expectations

Miinukset: Smell in the bathroom. Cucaracha

Plussat: Been here many times Love the location and always have loved the staff

Miinukset: Major renovation 2 pools not in use They could have informed us They put me in the furthest room from the pools Had to pay extra to get a room close by Mind you I have to walk quite a distance to the only pool So they charged me extra for their inconvenience of me ? Lol Security guard Chastised me about parking at 10 pm w in front of my family it could of been done more professionally Would I come back Resounding yes regardless This is just 1 bad trip out 50 I have done here to this hotel

Plussat: The pool, Restaurant and waitstaff was the best thing about the hotel...

Miinukset: What I payed for I did not receive and when brought to attention the manager still did not give me what I payed for along with 1 food ticket when it's two adults and one child.

Plussat: Great swimming pool

Miinukset: On check out they send someone to check the room wgile they keep you waiting in the reception, and this makes you feel uncomfortable as if you were a suspect thief

Miinukset: That the pool close early we are in a hot state let the pool be open till 11

Plussat: The pool, the service, the staff everyone was vey nice and very helpful.

Miinukset: The room was dirty,and one time they didn't clean my room when I camenack in the night it was really dirty the beds are hard and the beds move alot it has a wierd smell.

Plussat: Great Saff!

Plussat: For Mexico the bed was GREAT.

Plussat: The staff was super attentive and they even suggested checking booking to get a better fare than directly with the hotel

Miinukset: After a couple of days I had one of the waiter standing next to me while I payed a buffet, to pressure for tips

Plussat: Quick and fast check in

Plussat: Good service Good peoples

Miinukset: I left my small pochi with pill on top of bathroom sink I called next day three times but they could nit find it . Sone cleaning person took home ???

Plussat: Clean, convenient, friendly staff, comfortable beds.

Miinukset: Breakfast was not included with room.

Plussat: As always , The Staff

Miinukset: We had a problem this time with some repair work going on the night. But the staff came through and move us to a quieter room. But over all this is a wonderful hotel.

Miinukset: we stayed in this hotel 8 weeks earlier in standard rooms this time we took executive rooms for a lot more $. but the rooms they gave us were the same as the rooms we had on the last trip. we felt ripped off

Plussat: The building has a beautiful Mexican style.

Plussat: Great tasting and variety.

Miinukset: Heated pool

Plussat: Delicious breakfast! Attention from Staff, very Good Rooms very comfortable and building very preaty

Plussat: Our room was very nice. It was large, clean and comfortable. And the hotel is in a great location.

Miinukset: I reserved a king suite at least two months ago. I called the hotel a week before my arrival to make sure we had a king suite. When we checked in, we were told we had a "regular" room with no king bed. Finally, after at least 30 minutes, we got our room.

Plussat: Location and customer service

Miinukset: Rooms are smal. They need to be remodeled.

Plussat: Great location, clean rooms, and friendly staff.

Plussat: The location, staff-friendliness, welcome drink

Miinukset: Missing wash cloths. The last time I was there they were available upon request, this time they were no longer available. Please consider restocking them for your guests.

Plussat: Everything was good just the tv remonte had problems with

Miinukset: My tv remonte wasnt working

Plussat: Staff is really nice and try to accommodate your needs. Good value for the money. Only a few blocks of walking to el centro and there is a tienda about 2 blocks away that sells drinks and snacks. Safe neighborhood and easy to navigate. Clean, safe and friendly area. Regarding the room size and windows. I didn't think that the rooms were that small. I have stayed in smaller places that made me feel kind of closed in. The windows do open up to the patio. You just need to open up the panel closest to the door first, there is a metal latch at top and bottom of wood shutter than will open and then expose the other interior latches to open other part of window. Fairly decent selection of tv channels (was feeling ill for a couple of days so this mattered to me).

Miinukset: The noise level is sometimes an issue with adjoining rooms. Water pipe noises from the room next door were pretty loud, didn't know what was going on at first, very strange sound, but luckily next door person had reasonable hours. The noise level is typical of open aired,courtyard style places. But I have heard much worse. When the hotel is full, it could probably be more of an issue. The Red Cross is across the street and they don't use their sirens until a few blocks away, but their backup beepers are a little annoying. The church on the corner rings their bells at 6 am. It could be annoying for light sleepers. Always have your earplugs ready in Mexico! I stayed for 4 days and the first night took awhile to get used to, but after that is was fine.

Plussat: Very comfortable mattress on the beds. pleasant looking courtyard.

Miinukset: Some hotels feel restrictive and this is one. They have a list of 12 rules on the wall in a frame when you enter your bedroom. Then more rules in the bathroom and warning you will pay 15usd if you put makeup on a towel. Ok I get it! People can be disrespectful and hotels might need to cover themselves but there is a point where this strict attitude might make your quests feel uneasy. The only interaction we had with staff on check out was to tell them we had no hot water. The staff member completely ignored our letting them know and said they had to check the room before we could leave (I imagine to see if we’d broken any of the multitude of rules) I understand that if you are a cheap hotel you might attract guests who crowd people into the rooms and make a mess but just realise when you stay here you will feel a bit like you’ve broken the rules even if you haven’t :)

Plussat: The room was just as described. Very clean and the air conditioning was a much needed touch. The staff was great even did my laundry and recommend places to eat late at night! The location is also great. Just a 5 minute walk to the center of Colima .

Plussat: The room, the garden/outdoor sitting area, and the staff were all lovely. Would definitely recommend and would stay here again.

Plussat: Everything was excellent

Plussat: Nice place but breakfast could be better

Miinukset: My first room had no windows

Plussat: The bed was quite comfortable and the darkening drapes were great.

Miinukset: The wall are kind of thin. Could hear people walking to there rooms and anytime the toilets were flushed in adjoining rooms.

Plussat: Beds were very comfy, food was good

Plussat: Everything! Clean and well kept, secure parking, good location for a traveler with a car. Staff is great! Totally enjoyed our stay. Arrived two hours early and they were able to put us into our room, no problem. We love this hotel. It is our fourth stay here.

Miinukset: Terrible lighting, tiny inadequate lamps, no overhead lights, bathroom lights too dim way too many pillows Easy chair inaccesible in corner (useless) and desk chair not suited for desk.

Plussat: The staff was really helpful and nice.

Miinukset: The room had a weird smell

Plussat: Service was great! Food was awesome!

Plussat: The hotel is modern and well-maintained. The rooms were clean and spacious. There was plenty of hot water and the beds were very comfortable. I wasn't interested in being close to the central plazas, so the hotel's location suited my needs - it was right off the highway and close to shopping centers. Although the fitness center is simple, there was a good treadmill for running. The pool area provides a quiet place to relax.

Miinukset: I was given a room on the highway side. The traffic was not noisy but there is a bar next to the hotel that plays loud music at night. If you get a room, make sure it is located on the pool side. No other problems at all.

Plussat: Bed very comfy, staff super friendly and helpful, Place spotless.

Miinukset: Difficult to read in bed, lighting could have been better. Coffee in the room would be nice

Plussat: Location, staff friendly

Miinukset: No hot water,cold showers, no continental breakfast, in fact free breakfast offer given to us, then later taken away.

Miinukset: Television falta falta.Falta. Also there was no advance notification on a phoned in reservation to earn the gratis desyuno. No fresh water .

Plussat: Food delicious. All the staff helpful and nice respectful people. The stay overall warm and comfortable. Thank you for your wonderful service.

Plussat: No hot water, great

Plussat: Good breakfast facility on site

Miinukset: I would have liked a larger room. I would suggest room dimensions in the listing so one has a better idea

Miinukset: The water in the shower took a very long time to get hot and then it was almost impossible to adjust the temperature.

Plussat: The bed was good. Have been at this hotel many times.

Miinukset: Some of the chairs need repair.

Plussat: We stayed here because of the property's proximity to the local craft brewery. The room was comfortable.

Miinukset: The price seems a little high for the fact that it is on the autopista outside of the city and farther away from most of the attractions in Colima. The rooms are clean but outdated - for example, the shower appears to be high-tech with a panel of several different buttons, but the whole panel is broken and has never been replaced. I also did not like that you have to have your key card inserted in a panel near the door in order to have any electricity in the room.

Plussat: The staff, cleanliness,gardens

Miinukset: Shower needed repairs. Bed too firm. No ice or veding machiness. Breakfast was 6 out of 10

Plussat: Beautiful place to stay !!!! The people are amazing and the room are clean and comfortable

Plussat: It was bright and once been nice hotel. Pictures about the hotel are much better than the rooms really are.

Miinukset: My walkietalkies, used for baby monitor, got lost from my room and the staff just said that they dont know anything. (They checked from the cleaner though). Pool was not cleaned. Shower was broken, but usable. Noone even tried to talk English... it was next to the highway, so the noice got into the poolarea.

Plussat: Check In was great. Friendly receptionist on the night shift. Morning shift lousy and more interested in putting her make up on!!!

Plussat: I love it

Miinukset: Non

Plussat: Beautiful location. Charming setting. Comfortable room. Remote, far away from crowds. The property manager, Angel, was excellent. He worked hard to successfully resolve some issues.

Miinukset: Check-in was not good. Our room wasn't ready on time. Staff didn't know what they were doing. No air conditioning, had to sleep with windows open all night. No WiFi. Restaurant too SLOW!

Plussat: It was quiet and restful with a beautiful pool area and wonderful views. Our balcony meant we could sit and relax whenever we didn’t want to be out. The film usb set up was great we watched some fun movies. The hotel receptionist was so very helpful and he spoke fluent English even though we tried to practice our Spanish. We would return for another relaxing stay.

Plussat: Location; pool;property

Miinukset: Lack of mattress pad; lack of double pillow cases; not being clear when restaurant was to be closed;

Plussat: Super friendly staff! Beautiful views! Beautiful rustic cabins.

Miinukset: Steep. It can be hard to walk/climb for people with accessibility concerns but it can be fun if you like the hills.

Miinukset: Employees don’t respo privacy tacking lafing early morning front doors

Plussat: Place is nice

Miinukset: They need to clean the pool better

Plussat: All

Miinukset: Food