Albergo Firenze

THe breakfast was more than continental. It was good and in a lovely room. Surprised the coffee if basic drip while in other European countries we had access to espresso machines to make such. View from room was out to the plaza, which was fun. SInce it was a week day and not summer, the crowd outside quieted by 11:00pm Front desk clerks were very helpful and pleasant. Kept our luggage until late in afternoon when we were leaving on a train. They were conscientious and made sure we were the baggage owners when we returned to pick it up. Cooling system worked fine but it was only 65-75 deg F (about 17-21 deg C) outside. Not sure how well it does in the summer.

The bed was a little too hard and we only got one pillow per person. Would have liked 2 pillows to prop oneself up in bed to read or watch TV. All electric goes off when you leave the room. I assume in the summer you would come back to a very hot room at the end of the day.

The breakfast was excellent and there was a good choice. It was better than we anticipated. Also the location was fantastic and we were able to walk to key interesting points as well.

We were disappointed that our quadruple room did not come with a kettle and mugs. When asked we were told it was not possible

Staff are very attentive and helpful to all guest