Etsi halvat lennot: Copa Airlines

Miinukset: That my ticket said my departure and arrival were a certain time and they were different with out them notifying me of the changes.

Great flight overall

Plussat: Very comfortable seats on a new airplane. In premium seats (i.e., business and first 8 rows of economy), there was a good variety of inflight entertainment. The flight was smooth and easy, and you could actually understand the captain on the overhead speaker!

Miinukset: Air wasn't very powerful, and it felt quite warm. Not enough beverage services for such a long flight, especially when we weren't able to bring our own water bottles on board (security check at the gate immediately before boarding -- liquids not allowed). Food -- nice to receive two meals, though they were so-so in quality. Half the crew was very friendly; others barely cracked a smile.