Etsi halvat lennot: Copa Airlines

Plussat: Boarding was fast, left on time, arrived a little early. Drink and little snack acceptable for such a short flight.

Miinukset: I realize that it is a very short route circa 1:25 hours, but it would be nice to have USB power outlets.

Plussat: Food and drink selection

Miinukset: Cleanliness of bathrooms. But it’s the passengers to blame . I felt like people did not clean after themselves

Plussat: Nice sandwhich

Miinukset: Better organization with the boarding, and the waiting room at Panama was really bad.

Plussat: The boarding was quick and the flight on time.

Miinukset: I would add subtitles to the movies and shows.

Plussat: Punctuality and service

Miinukset: Entertainment

Miinukset: Only one working bathroom, long lines

Plussat: Flight was fine. Limited selection of entertainment, but adequate (barely) for the flight time. Food was decent.

Miinukset: Don't transfer through Panama; worst experience with ill-trained gate security agents taking personal property for no reason, broken toilets, no real dining options. Just use another transfer city like MIA or skip COPA altogether if you have to transfer in Panama.

Plussat: COPA was acceptable, but I'd never use a COPA flight that xf'd through Panama again. No one should have to fly for 6 hours without a source of hydration. Panama GATE Security confiscated my empty water bottle that had been OK in Iceland, Spain, Paris, London, Rome, Bangkok, and US, etc.

Miinukset: Panama GATE Security "confiscated" a water bottle without explanation. Having a Security presence in a CLEAN ZONE (after passing primary security) is ludicrous. No water to buy at the gate so that means no hydration for 5-6 hours in flight. STUPID!! Never again COPA or Panama Transfer.

Plussat: The crew was attentive and friendly.

Miinukset: I was quashed beside a large stranger. The seats were not wide enough.

Plussat: The cree was very accommodating. The comfort level was adequate. The food was not very good.

Miinukset: The flight experience was what I expected. What I didn't expect was that our luggage was sent on a later flight and that just triggered other mishaps, headaches and spent more money on our pre-arranged pick up service and other unnecessary expenses..

Miinukset: I want to separate the flight from from the airport service. Our (4) luggage were sent on a different flight. We arrived in Guayaquil and we were told that all our luggage was sent on the flight after ours. We left the airport 3 hours later.

Plussat: The hub at panama and the fast flight connection

Miinukset: The plane seat is not confortable for long flights. No cushion enough, able to feel the seat metal structure.

Miinukset: On my way to Colombia- I was made to pay $40 to check my skateboard, even though I was allowed to carry it onto the plane from the US to Panama. On the way back I was told that I could bring it on the plane if I took the wheels off. I did. They did not allow me, and made me check it anyway.

Miinukset: The fact that they completely lost my luggage and can't even tell us where it is or when it will arrive. In addition, they refused to have the luggage delivered to the hotel once it does arrive. Inept customer service

Plussat: Older aircraft but, comfy. Meals actually offered and alcoholic drinks offered without fees. Did have an inflight movie.

Miinukset: Crew was a little bland. Few smiles, seemed put out by requests. No WiFi offered.

Plussat: what a difference from the flight crew. Much more attentive and responsive to our flight requests.

Miinukset: This flight was better. Short flight and very attentive crew. I figure the seat selection on mobile app would be my choice next time.

Plussat: all

Miinukset: nothing

Miinukset: The plane temperature was like a walk in freezer. I got the only blanket. Booze free. They serve a light meal, sandwich