Council Bluffs hotellia

Plussat: The king suite was HUGE! The bed was very comfortable.

Miinukset: No pots or pans, no utensils, no regular cups or cooking utensils. Not really a stay for a week. It did have a stove, regular refrigerator and table to eat at, just nothing to cook with.

Plussat: Just off the interstate - the location is in an area that is being newly developed and right next door to an AMC theatre so everything here is new. The bed was firm but comfortable and the room had a full sized fridge, coffee pot, stove top and microwave. Water pressure is good and the pool was a comfortable temperature. Will definitely be staying here again.

Miinukset: I have no complaints.

Plussat: Rooms super quiet!

Miinukset: The kitchen was great EXCEPT there are utensils or dishes .

Plussat: Walking distance to places and restaurants, easy to find, parking was great. Great value for the price.

Miinukset: I was not impress with how they placed the girls soccer team families spread out on the 2nd 3rd floors. Footsteps running in their rooms, hallways, jumping up and down, playing in the elevator was too much and so much noise I could not enjoy a good night’s rest.

Plussat: I was impressed they had fresh strawberries and Chobani yogurt for breakfast.

Miinukset: They were always out of decaf tea bags.

Plussat: Best management staff ever!!

Plussat: The hotel is connected to a casino and a mall with a variety of shops and restaurants. Included is a hot breakfast and wi-fi.

Plussat: I loved everything. I was totally surprised. I’ve never stay somewhere nicer

Miinukset: N/a

Plussat: The feather pillows and the beds were comfortable!

Miinukset: I had to request maintenance to fix the TV as it wasn't working when I arrived.

Plussat: Convenient, great breakfast

Plussat: Bed and room temperature was amazing , i loved how clean it was and loved the room lighting ! The view I got was amazing ♥️

Plussat: Friendly staff, clean hotel and great location!

Plussat: Location and facilities were wonderful

Miinukset: Tub was too slick

Plussat: Location and breakfast

Miinukset: Lack of vending machines

Plussat: quiet rooms. million dollar views of the river. front desk worker Brain was great.

Miinukset: no. i really like this hotel

Plussat: Comfortable size room, friendly staff, good breakfast, nice pool and great location for traveling!

Plussat: Great room great service great location will tell everyone about this no

Plussat: Have always liked staying here. Very clean and the breakfast is always good. Thanks you

Miinukset: Bar not open in evening

Plussat: Comfortable beds, good size rooms, friendly staff.

Miinukset: Shower door didn’t close right, so water leaked out the door to form a large puddle. Bathroom light was strobing out, thought I might have a siezure.

Plussat: Handling of breakfast for the extremely large number of guests being accommodated. Enough food, opened extra room for guests, not too congested in food area.

Miinukset: Cleanliness (stains on sofas and in hallway carpet), nicks and scratches on furniture, door locks/handles not properly functioning. Rundown condition for a Marriotts property, we were quite surprised and will not be staying again at a Springhill Suites.

Plussat: Had the best free breakfast there and really like the layout of the room. Having the sofa is nice because regular rooms leave few options to sit up. This is the second Springhill we have enjoyed and both were great.

Plussat: We were in a room on first floor which was nice. Location was ideal.

Miinukset: But the room is falling apart, the veneer is coming off the wood furniture, the carpet did not appear to be clean and for two queesns they were full sized. One tv between rooms is not my idea of a suite and the box springs on pullout were horrible.

Plussat: Everything! The staff was so great!

Plussat: I loved this hotel! The staff was so nice!!!! Our room was lovely with high ceiling and the breakfast was the best complementary breakfast I’ve ever had before. The kids loved the indoor pool and the fountains were such a nice touch!

Miinukset: Nothing it was perfect

Plussat: The staff was amazing all the way from housekeepers to the food server and the people behind the desk

Miinukset: Room had trash under bed and behind dresser

Plussat: location and comfortable

Miinukset: my only complaint was the keys to our room did not work half the time. sometimes they would not open room,pool,exercise room.

Plussat: The hotel was modern and clean. All the staff were friendly, room was spacious, pool/hot tub area was very clean and nice, breakfast was great! It was nice having a seating area in the room after a long day at the zoo to relax.

Plussat: Close distance from the room to the car good breakfast

Plussat: Location and the room!

Plussat: Room that I got wasn't the one showin in picture..we wanted a big tub in the room and got a basic size tub in the bathroom

Plussat: The updated rooms

Miinukset: It was all good

Plussat: Very friendly staff and nice rooms

Miinukset: Breakfast buffet was good but my grand daughter said it was much better the day before. Also a lot of hotels we. Have stayed at have cookies in the evening which has always been a nice gesture

Plussat: Location was excellent! Rooms and decor were very nice.

Miinukset: N/a

Plussat: The staff were very accommodating and answered all my questions. The shuttle to and from the airport was wonderful!

Miinukset: We were told that breakfast "to go" bags would be available, but in the morning when I asked the clerk said none had been made.

Plussat: Nice size room and comfy bed and it came with microwave and refrigerator. Also like the breakfast

Miinukset: Wish the heavy drape could have closed so you didnt see car head lights shine in the window and also give some privacy. The non slip threads in the shower weren't sufficient

Plussat: Nice & very clean. Helpful staff

Plussat: The pool was excellent for the kids and we all loved the room!

Plussat: The cleanliness, staff, breakfast, complimentary guest night social hour, great shower

Miinukset: The beds ..... to hard, not a very good sleep.

Plussat: The bed was amazing, very comfortable. Housekeeping staff is charming and helpful. Easy to find your way around. Close to everything! Great experience all around.

Miinukset: Maybe a bigger trash can? Ha, when I’m done with takeout I feel bad not putting my trash in a trash bag. And the spa tub was great, maybe it could have been hotter? My shower was hotter than the spa tub.

Plussat: Nothing

Miinukset: The bath tub was not flat. Was very unstable and the drain didn't drain so I was in 5 inches of water. Toilet seat had someone else's poop on it. Lucky I bring chlorox wipes. Floor in bathroom was dirty. The carpet in the main area was not swept. Pet hair in my sheets. Desk staff did not look up from their phones when we walked past. At check out they didn't offer anything for the inconveniences and that is why we did not stay for the 4 nights! Will not recommend it!

Plussat: Great room (king bed!) and location; good breakfast; HIE experience was as good as expected.

Miinukset: I was disappointed the hot tub was out of commission. (The swimming pool was up and running.) No other complaints.

Plussat: Check in person pleasant

Miinukset: Bug in bathroom

Plussat: Very clean room! Breakfast was EXCELLENT! Staff was helpful...will definitely go back!

Miinukset: No

Plussat: Breakfast was delicious! It was quiet!

Plussat: The pool was nice and wasn’t over crowded. The staff was great, super polite. Everything was clean. Breakfast was good

Miinukset: My room got missed for maid service. Their snow removal crew does not clean the snow between the cars.

Plussat: Excellent variety, everything was very good

Miinukset: I booked my reservation on line which was not communicated with the hotel. Therefore the young lady did not have my reservation. She handled everything well, even though I could tell she was getting hassled by the company on the other line. This was no fault of hers but seems if this is a frequent problem it should be addressed.

Plussat: Wonderful staff

Miinukset: Dirty washcloth in the bathroom shower

Miinukset: pilows were not the best

Plussat: Staff is very protective of the property outside and in. Keep things tidy and are quick to help with anything.

Miinukset: Hot tub was broken. It was a bummer.

Plussat: It was nice and clean, well maintained and a good location. The breakfast was very good also.

Plussat: Great place excellent for the dollar spent. Very nice breakfast selections with attentive attendants

Plussat: Breakfast was ok.

Miinukset: Our assigned rooms. We were given a room next to elevator on 2nd floor and room was very small. The other room was on a different floor (1st floor)and a handicapped room, which was not needed. No gift bag upon arrival. 2nd floor room had bad smell during night and morning..plumbing issue. Smell seemed to come from water.

Miinukset: There was an odor in the elevator, like musty smell. But everything else was fine.

Plussat: Bed was comfy and room was clean. The staff was friendly

Plussat: Pool & hot tub were both working

Miinukset: Room was too warm, could barely open the window to get fresh air. Need to change up continental breakfast instead of same thing every day. Need bacon and the turkey sausage was not the best.

Plussat: Everything

Plussat: Great staff

Plussat: The hotel is very clean and the staff is very welcoming

Miinukset: Nothing, will stay again!!

Plussat: Very clean and affordable

Miinukset: Weird when we checked in the guests before us was given water bottles and a snack for each member. We checked in and nothing. We grabbed dinner and while walking back in the guests checking got snacks and water bottles. Not a big deal - just was weird.

Plussat: It’s location to everything.

Miinukset: It wasn’t very clean. Needs updating.

Plussat: Staff was very friendly. Breakfast was good. It’s nice to have coffee and tea available all day long.

Miinukset: Carpet in hotel seems to be old. Air conditioning was a bit noisy.

Plussat: Clean ...wonderful staff ...great breakfast and nice pool after long drive

Plussat: Very clean, comfortable rooms. Good location for food and shopping.

Plussat: Clean and comfortable; very good breakfast in a comfortable setting. True hot tub/spa was relaxing after a long day. We have stayed at this property and it has consistently met our expectations.

Miinukset: No negative experiences at this property.

Plussat: It’s location to everything we wanted and price

Plussat: Rooms are nice.

Miinukset: Since I used a debit card for incidentals they took a $100 deposit out of my bank account. And I still haven’t got it back

Plussat: Staff was helpful, location was where I needed it, breakfast was nice and checking in and out was smooth.

Miinukset: No

Plussat: Property was very clean. No musty smells in hallways or elevator or bathroom or room. Very roomy bathroom with plenty of room on the vanity for our toiletries and things. Room had a closet that was kind of small but there were a total of five drawers that were good sized. Water was hot in the shower. Towels and bedding were soft, no hard and itchy linens. All staff members we met were very friendly and accommodating. It sits beside the Horseshoe Casino but we didn’t experience any noise coming from the area.

Miinukset: There was only one thing we thought could use improvement and that is the type of shower head. I wasn’t sure I was getting all the shampoo from my hair because the water pressure was kind of low. Not terrible, just not as I like.

Plussat: the cost, and breakfast was decent. Great selection of channels on tv

Miinukset: Very dated, and smelled like it had once been a smoking room, heavily deodorized. Parking lot was not ideal

Plussat: Good location and overall nice hotel.

Plussat: Very clean room and very friendly staff, they were very helpful getting me my room no issues at all. I will be staying the again.

Plussat: Hotel needs an Update. Side doors did not work.

Plussat: Hot breakfast and excellent housekeeping!

Miinukset: Limited parking access

Plussat: Love staying there... It fits my requirements and it is perfect for what I look for.. Nice pool, comfortable room, good breakfast and good location.. Will stay there when in Omaha

Miinukset: No

Plussat: Excellent breakfast and servicie.

Miinukset: Sometimes, there was no nearby parking available

Plussat: Great clean rooms

Miinukset: Staff was nothing at all we tried for at least 45 minutes to get ahold of the front desk at 2 different times in one night had to go down there to find someone.

Plussat: Location was good, staff was excellent

Miinukset: Casino was smokey and clothes smelled after being there only 30 min

Miinukset: Everything and everybody exceeded my expectations

Plussat: Has a hot tub and pool.

Miinukset: Value for the price. This room at $--- a night (weekend rate) was no better then a good Super 8. Nothing special about the rooms, no redeeming qualities. My room also had a pink stain (guessing vomit) on the wall.

Plussat: Nothing

Miinukset: Nothing

Plussat: We chose this hotel for the proximity to the zoo. We spent most of our time at the zoo and wanted something for the adults when we returned.

Miinukset: The rooms were ok. Nothing to write home about as far as comfort, cleanliness, ect. We were excited for the multiple restaurant options, but none are conducive for kids except the café with limited sit down hours.

Miinukset: Smoking was an issue.

Plussat: The room was beautiful and roomy! The food was good and reasonable!

Miinukset: The slow water drain in the bathtub and very high drinking prices!

Plussat: The room was roomy & great room service.

Miinukset: Nothing

Plussat: Easy access to the casino. Clean.

Plussat: The hotel is right at the casino. It makes it easy to go to the casino without having to drive there from another location. The shower was great. The water pressure was very good.

Miinukset: The bed was hard and very high off the ground. The bathroom floor was not clean.

Plussat: The pillows they were flat

Miinukset: They needed more full size towels

Plussat: It was excellent

Miinukset: Clean

Miinukset: Only enough regular coffee to make for 1 person. Most people drink 2 cups and if you have 2 people in the room you need 4 packets. We called room service for more but a guest shouldn’t have to do that.

Miinukset: Casino smoke smell!

Plussat: Room very clean and staff was very friendly.

Miinukset: The pillows were awful and uncomfortable. Toiletries were lacking. Shampoo and bar soap only. Not enough coffee in room for two people. There was a domestic issue in the room by us which kept us from getting sleep. I believe the police eventually showed up and it got quiet after that. I recall seeing the police there three times through the short time we were there.

Plussat: Nothing I almost lost out on the money just to stay somewhere else ....this place is nasty and will never go back

Miinukset: The place was so dirty. Needs to be upgraded. Needs a pool better food and service. Was ready for bed but had to wait 45 mins just for pillows. I paid less to stay at the hard rock and it was so much better.

Plussat: The front desk ladies were amazing

Plussat: This hotel in great location, clean rooms, great staff.

Miinukset: Rowdy people by my room at 2am yelling at each other and also there was a fight outside in front of hotel at midnight. Was not a good night for hotel or us.

Plussat: The hotel is in a great location for me. The zoo, old town, airport, restaurants,are all very close. The casino is there but rooms are very quiet and clean.

Plussat: Average

Miinukset: Too many hidden undisclosed charges

Plussat: Room was nice

Miinukset: No complimentary breakfast no pool/hot tub casino was very small

Plussat: On the river front

Miinukset: No complimentary breakfast

Plussat: The location of where it was at. I like that it was the same building as the casino. No room service so it was convenient that there were also restaurants downstairs.

Miinukset: It's non smoking and room was dirty. It was clear it was a quick pickup clean from the last person who stayed in that room. The water was super cold. No hot water for showering| bathing . Had to pay for wifi and channels on TV

Plussat: Friendly staff

Miinukset: Maids did not replenish lotion and did not empty the ice bucket. Hot tub got dirty and was not cleaned.

Plussat: It was very clean and modern. Our room was very nice and we would definitely stay there again.

Plussat: Spacious room, good chairs and tv

Miinukset: Bath smelled bad, shower head would not stay in place, dirty public area. We were told by another couple staying there that the dead bug in front of the elevator was the same one that was there the previous weekend.

Plussat: Too much cig smoke from casino. TV to hard to work with ATT. Never again at a Hilton Garden. Same TV experience in Fort Collins. We are staying at a Holiday Inn Express tonight in Sioux Falls. Very nice TV arrangement here.

Miinukset: Everything!

Miinukset: I wish there was a second chair in the room

Plussat: Breakfast was great, and the bartender in the lobby bar is a wonderful person.

Miinukset: At check in the young man with the under 21 I.D. Was rude, we tried twice to get his attention, and after check in, a question about WiFi was met with a feeling that we were bothering him.

Plussat: location to highway

Plussat: Nothing

Plussat: Awesome

Plussat: Clean quiet easy to get to

Miinukset: There was nothing I disliked

Plussat: The staff was amazing and very informative.

Miinukset: Nope not really. Maybe add a smoking room or 2.

Plussat: Separation of bedroom and sitting area

Plussat: Everything

Miinukset: Nothing

Plussat: Shower was very powerful and plenty of hit water. Continental breakfast was better than listed in another review, ie hot and cold cereal, juice, sausage and biscut.

Miinukset: We had half the towels one would expect with a king size bed and after asking for extra was questioned why we needed them. Wi-Fi only covered half the hotel and we were in the dead zone.

Plussat: Christina at the front desk was amazingly kind and accommodating as we had arrived later than we had planned. She made us feel very welcomed and will definitely plan on staying at this hotel again along with recommending this hotel to family and friends.

Miinukset: N/A

Plussat: We were there only a little over 12 hours but liked the fridge and microwave in the room

Miinukset: When we checked in we weren't told anything about the breakfast anddidntsee anything in the room. We went together some breakfast Saturday morning at 9:40 and were told breakfast ended at 9:30. There was not even coffee out. As we were in town for a funeral and knew it would be an extremely long day we had looked forward to having a little something in our stomachs. We were very disappointed in this aspect of our trip At the very least, staff should inform guests of the times breakfast is served Also check out was at 11 an and we had requested a little bit later checkout because we had arrived so late due to weather and were told that they do not extend checkout. This hotel did not look very busy at all and I would think they would be more accommodating to guests in Hope's of them returning.

Plussat: Everything was great.

Plussat: Location, price

Miinukset: Internet connection is slow, unreliable

Plussat: We have stayed many here, they are very nice, always clean, it’s quiet and the beds are comfortable.... it’s our favorite place to stay when we are just out for a day.

Miinukset: Nothing

Plussat: Easy access to the interstate but yet not noisy at night. Comfy beds and coffee maker make the room pretty great!

Plussat: staff very helpful. located in residential area but not far from banks fast food. easy on off for interstate highways. bed decent had to leave before breakfast.

Miinukset: no

Plussat: Overall the room was ok,we only had one washcloth. It was late, so we made do. The price was right.

Plussat: How friendly the staff is and how quiet the location was

Plussat: Everything

Plussat: Our travel plans went quicker than we foreseen and the gentleman I spoke to was kind and helped to get the situation rectified.

Plussat: Check in was quick and fast. Front desk lady greeted us with smile and friendly welcome.

Miinukset: Needs a little updating which seems like they are. Rooms need more than 2 small pillows.

Plussat: Clean and a nice staff.

Miinukset: Walls a little thin.

Plussat: The breakfast was terrible.

Miinukset: It wasn't clean. The staff appeared like low class loosers.

Plussat: The staff was excellent and very friendly and very accommodating

Miinukset: Nothing

Plussat: We only had breakfast 1 day out of the 6 night stay but it was very good. Staff even made my wife's waffle. Staff member this morning (10-26-2019) was very pleasant, personal, energetic, and helpful. 6 stars for her!!! I let Laurie know there was a sink water leak out of the cold water handle with either hot or cold water being turned on. It was fixed that day!!!

Miinukset: Maid service failed to check our room two days during our stay. Owners of the property next door cut down a tree that some branches struck our car. Laurie was very concerned about that and why they did NOT let Comfort Suites know... Scratches on the car I can probably buff out myself.

Plussat: The front desk worker got us checked in early. He was friendly. Addressed by our names the next morning at breakfast. He was just the best!

Plussat: The location was less than 5 miles from our son's house, it was very clean and the room was amazing. Loved the built in night light and the sitting area. Staff was friendly.

Miinukset: Coffee machine was down, but since I've had that coffee before it didn't matter. It's not very good coffee. So I had tea instead.

Plussat: Staff were nice. Bed was comfortable. Reasonable price on sodas in marketplace. Good location for our quick visit to visit family. Coffee was pretty good.

Miinukset: Breakfast was just ok. I know it’s free, but it was not what I was expecting. Glad they had yogurt and cereal. Kitchen area in our suite had a dirty floor.

Plussat: Breakfast was good and front desk was helpful

Miinukset: The room could have been cleaner and the pool was beyond freezing and hot tub was broken

Plussat: Comfy bed.

Miinukset: Shower could be updated.

Plussat: Friendly front desk staff and affordable rates.

Miinukset: Breakfast was awful. Over 4 days the choices never changed...burned, powdered scrambled eggs and awful sausage. Breakfast staff notably absent, so things were not getting refilled. Left a lot of room for improvement!!

Plussat: Staff was very accommodating and friendly Nice breakfast

Miinukset: I little older building but very clean

Plussat: Flooring in the room was new. Beds were comfortable.

Miinukset: It was warm. Hot tub looked disgusting. And I think there was a post deterrent device plugged into the wall.

Plussat: The room had 2 queens with a pull out sofa. The extra space was nice. The had a good breakfast.

Plussat: Breakfast was very good

Miinukset: Room was pretty unkept and bathroom shower was unclean, as well as the ceiling fan was really dirty. Could not get in touch with the facility when called several times and no one replied when I went on line to ask for a call. Some of the outlets did not work for plugging items in (like curling iron, cell phones and iPads). The beds were very comfortable however.

Plussat: Price Also the shower had good water pressure and the temperature was easy to control

Miinukset: I like a cooler pool but I thought the pool was cold. My daughter ending up forgetting her swimsuit but she would never have same in it as it would have been too cold for her.

Plussat: Front desk host was welcoming. Breakfast selection offered several hot items. Cheese and salsa for the eggs was nice. Great location

Miinukset: Carpet looking dirty in hallway. Spots on window seat upholstery.

Plussat: It’s was ok

Miinukset: Floor was dirty Bathroom was not clean

Plussat: We really liked the accessibility of the hotel it was right next to the highway. The hotel was clean and it was in a safe area. The staff was friendly. We will definitely stay here when we come back.

Plussat: The price and the location were what drew me to this hotel. I've stayed here on several occasions and keep coming back because in addition to price and location, it is usually a very clean hotel.

Miinukset: Nope.

Miinukset: it was crowded and not enough food

Plussat: Location.

Miinukset: Bathrooms were dirty. Urine stains on the toilet. Silverfish bugs crawling on furniture.

Plussat: Great staff and breakfast

Plussat: Facilities were modern, and location was quiet but near many food options and a great brewery.

Miinukset: This seemed like a good value until they added a $25 pet fee. The last Microtel we stayed at in Kearney was only $10, so I probably wouldn't stay there again with my pet.

Plussat: My FAVORITE hotel to stay at! The staff is superb as well as the rooms. Well worth the money

Miinukset: The breakfast sausage wasn’t the best, but definitely not a deal breaker

Miinukset: The pool was out of service which was one of our two required items for this trip. No one mentioned that it wasn’t working at check-in, which would have been good to know so we could make the decision at that time, and we had already been checked in for over a day before we discovered that it wasn’t working. The hotel suggested that we check out at 8:30 pm and not be charged for that day, which is a ridiculous expectation when you and your family have spent 15 hours at a wrestling tournament, but we decided to stay out of convenience.

Plussat: Clean

Miinukset: Room was small

Plussat: We were given an unclean room when we arrived at about 7 p.m. The receptionist was helpful and offered us a bigger clean room.

Plussat: Room was clean and quiet. Staff excellent. Breakfast good. I will stay here again. A real bargain

Miinukset: Nothing

Plussat: Room and motel was clean; beds were comfortable; people were friendly;

Miinukset: we couldn't get the heat turned down; the room was a little warm, but we were not in room very long and did not arrive until late in the evening, so it wasn't a major.

Plussat: Toilet didn’t work in first room. Had to switch rooms. New room was set to sauna like temperature and the water faucet in one of two sinks didn’t work.

Plussat: Location

Miinukset: Could have had eggs for breakfast and a non sugary cereal.

Plussat: Nice staff. Clean. Great location off the turnpike.

Miinukset: No elevator. Odd vibration throughout all the floors. Parking lot had many large potholes.

Plussat: Stayed here both coming and going to Montana. It is a great value! Rooms were spacious and comfortable. It was clean and had a nice breakfast. The staff were very nice. We would definitely stay here again when we travel through the area!

Plussat: Western Inn was a lucky find. Absolutely exceeded expectations in quality, service, convenience, and value. Definitely plan to return!

Miinukset: Nothing we did not like. Western Inn is awesome!

Plussat: Big rooms. Weekend free hot dogs.

Miinukset: No eggs for breakfast. Parking lot needs repairs

Plussat: nice & clean, bed comfortable, pool was working, lots of choices for breakfast, fast service and check in, restaurant nearby, thrift shops within walking distance

Miinukset: heating unit in room was very noisy, hair dryer did not work, sausage gravy tasted a bit sour

Plussat: Right next door to the event I was attending.

Miinukset: The faucet handles on the sink wouldn't stay turned off. Bad stains on the side of the boxspring on the bed.

Plussat: Staff was friendly. Close to grocery store and easy to get to shopping. Room except for bed seemed clean.

Miinukset: Bed spread, blanket and pillow were very old. Blanket was very worn. Bedspread had stains. All four pillows were hard to sleep on because they were old and lumpy. Train went by in the middle of the night every night and blew the horn and shook the building.

Miinukset: Bed could be a little harder.

Plussat: Mist of the staff was friendly but the cleanliness was poor and both rooms we had issues with the plumbing

Miinukset: I think the continental breakfast made my boyfriend sick

Plussat: Close to expressway. Inexpensive. Breakfast included.

Miinukset: The hotel is really dated and requires an extensive remodeling. Very noticable old smell in the room. The fan on AC/heating unit runs continuously. Bathroom has rather poor ventilation. Breakfast is basic. Low quality food. Poor coffee.

Plussat: Spacious rooms

Miinukset: Heat didn't work, smoke detector missing, room was not cleaned, ran out of breakfast items, poorly/cheaply updated.

Plussat: Everything was clean. Beds were very comfortable. The breakfast was exceptional!!!

Miinukset: I could not get a smoking room after I had requested one when I booked the room.

Plussat: The indoor pool, great breakfast options.

Miinukset: The cleaning staff limited on English. Room didn’t get cleaned or towels replaced, we had to request more towels and bedding when we got back from leaving in morning and returning late in afternoon and bed wasn’t made or no fresh towels. Not

Miinukset: Room was not taken care of. Sink drain stop was broken off and rolling around the sink. Bath tub drain stopper was not working and wouldnt hold water very long. Had to ask for towels and shampoo.

Miinukset: There were a group of drunk kids who shattered a window right next to our room at 2am. This whole ordeal went on for about an hour.

Plussat: Comfortable beds and quiet. Needs some updating, would stay again.

Plussat: Big facility with amenities.

Miinukset: The front desk staff was rude, the room's floor was fake hardwood and cold.

Plussat: It was affordable, the pool was nice. Rooms were ok and good. The breakfast was good.

Miinukset: I didn’t like that the bedding made me very itchy, I didn’t like that I couldn’t open the shade to the outside. I didn’t like that I had to find a place to plug in the coffee pot to make coffee. I guess I get what I pay for. It smelled like cigarette smoke even though we was in the non smoking section.

Plussat: The staff is always accommodating, pool is great and the breakfast is delicious! My kids love making their own waffle! Thanks so much!

Plussat: The staff that I interacted with was very friendly. Especially the guy at the front desk when I got there. My daughter needs milk to sleep most nights and this employee went and found some for me. The room was quite nice. Very good for the money. I went for a concert at the chi health center and it was maybe a 15 minute drive. And it was right next to a nice gas station/convenient store.

Miinukset: I didnt like that there was only one vending machine,which was in the lobby.