Council Bluffs hotellia

Plussat: Great if needing full sized refrigerator and freezer, kitchen. Nice sized room.

Plussat: Very clean. Our room was very nice with a king size bed. We also had a full refrigerator and a two burner stove. Apparently these are for extended stay. Our dog was welcome there, too, which is a huge plus for dog lovers! It was very nice and the price was reasonable. I would stay there again!

Plussat: The king suite was HUGE! The bed was very comfortable.

Miinukset: No pots or pans, no utensils, no regular cups or cooking utensils. Not really a stay for a week. It did have a stove, regular refrigerator and table to eat at, just nothing to cook with.

Plussat: Easy to get to, staff very friendly.

Miinukset: Has a kitchen but, other then a coffee pot, has no utensils. Bathroom counter very small - not a lot of room for toiletries. Needs another luggage stand or bigger table.

Plussat: Walking distance to places and restaurants, easy to find, parking was great. Great value for the price.

Miinukset: I was not impress with how they placed the girls soccer team families spread out on the 2nd 3rd floors. Footsteps running in their rooms, hallways, jumping up and down, playing in the elevator was too much and so much noise I could not enjoy a good night’s rest.

Plussat: I was impressed they had fresh strawberries and Chobani yogurt for breakfast.

Miinukset: They were always out of decaf tea bags.

Plussat: Have always liked staying here. Very clean and the breakfast is always good. Thanks you

Miinukset: Bar not open in evening

Plussat: Comfortable beds, good size rooms, friendly staff.

Miinukset: Shower door didn’t close right, so water leaked out the door to form a large puddle. Bathroom light was strobing out, thought I might have a siezure.

Plussat: Handling of breakfast for the extremely large number of guests being accommodated. Enough food, opened extra room for guests, not too congested in food area.

Miinukset: Cleanliness (stains on sofas and in hallway carpet), nicks and scratches on furniture, door locks/handles not properly functioning. Rundown condition for a Marriotts property, we were quite surprised and will not be staying again at a Springhill Suites.

Plussat: Had the best free breakfast there and really like the layout of the room. Having the sofa is nice because regular rooms leave few options to sit up. This is the second Springhill we have enjoyed and both were great.

Plussat: We were in a room on first floor which was nice. Location was ideal.

Miinukset: But the room is falling apart, the veneer is coming off the wood furniture, the carpet did not appear to be clean and for two queesns they were full sized. One tv between rooms is not my idea of a suite and the box springs on pullout were horrible.

Plussat: Everything! The staff was so great!

Plussat: I loved this hotel! The staff was so nice!!!! Our room was lovely with high ceiling and the breakfast was the best complementary breakfast I’ve ever had before. The kids loved the indoor pool and the fountains were such a nice touch!

Miinukset: Nothing it was perfect

Plussat: The staff was amazing all the way from housekeepers to the food server and the people behind the desk

Plussat: Very close off interstate from the zoo and old market in Omaha.

Miinukset: Breakfast area is kind of tight for as many people that stay there.

Plussat: gottalovethewaffles :) Breakfast staff was phenomenal! They offered to remove dishes from your table, were constantly replenishing food and coffee, and were hopping. And always with a smile and friendly word. Seriously worth the stay just for the breakfast and staff.

Miinukset: This was a busy place; could have been the Labor Day weekend, but we got nervous when we saw scores of families with kids and coolers. Our nervousness was for naught, however; our room was quiet.

Plussat: The rooms are very clean. The staff was very nice.

Plussat: Close distance from the room to the car good breakfast

Plussat: Clean and modern

Miinukset: N/a

Plussat: The room was very well put together and had everything I could ask for.

Miinukset: No

Plussat: All of the friendly staff. The shuttle that will take you places & being able to see the river from my room made it worth the money.

Miinukset: There wasn’t anything we didn’t like

Plussat: Comfortable beds, good in-room amenities

Miinukset: There's not much close by except the casino.

Plussat: Location. Walk to casino. Sports bar and restaurant next door

Miinukset: Breakfast choices were not very good. Stayed here many time and was always better than my last stay

Plussat: The beds were awesome

Miinukset: The TV could sit up higher what did you like

Plussat: Location

Miinukset: Nothing

Plussat: The bed was so comfortable and so soft! I slept amazing on that bed! I also liked the view from my room. A very beautiful view!

Plussat: Location

Miinukset: Nothing

Plussat: Room was updated and clean. Cookies were great. Staff was polite.

Miinukset: Poorly stocked lobby store. Breakfast was well picked over. Dining room was sloppy.

Plussat: loved the shuttle, loved the room especially bed and pillows, loved the view, would love to come back

Miinukset: would have loved a comfy chair or recliner to relax in

Plussat: location

Miinukset: We were disappointed in our room. When we arrived our TV did not work, our phone did not work. Maintenance did come quite quickly to correct these items. After we left we discovered our frig also did not work. We did not call to have this corrected.

Plussat: Great room (king bed!) and location; good breakfast; HIE experience was as good as expected.

Miinukset: I was disappointed the hot tub was out of commission. (The swimming pool was up and running.) No other complaints.

Plussat: Check in person pleasant

Miinukset: Bug in bathroom

Plussat: Very clean room! Breakfast was EXCELLENT! Staff was helpful...will definitely go back!

Plussat: The included breakfast was very, very good. Also, the bathroom was nice and the shower had awesome water pressure.

Miinukset: No microwave and the breakfast area was rented out so couldn't use the common area one. First thing we saw when we got to our bed was a nasty stain just below the pillows.

Miinukset: No

Plussat: Breakfast was delicious! It was quiet!

Plussat: Beds

Miinukset: Breakfast

Plussat: Excellent variety, everything was very good

Miinukset: I booked my reservation on line which was not communicated with the hotel. Therefore the young lady did not have my reservation. She handled everything well, even though I could tell she was getting hassled by the company on the other line. This was no fault of hers but seems if this is a frequent problem it should be addressed.

Plussat: Wonderful staff

Miinukset: Dirty washcloth in the bathroom shower

Plussat: Staff is very protective of the property outside and in. Keep things tidy and are quick to help with anything.

Miinukset: Hot tub was broken. It was a bummer.

Plussat: It was nice and clean, well maintained and a good location. The breakfast was very good also.

Plussat: Great place excellent for the dollar spent. Very nice breakfast selections with attentive attendants

Plussat: Location and the room!

Plussat: Room that I got wasn't the one showin in picture..we wanted a big tub in the room and got a basic size tub in the bathroom

Plussat: Very friendly staff and nice rooms

Miinukset: Breakfast buffet was good but my grand daughter said it was much better the day before. Also a lot of hotels we. Have stayed at have cookies in the evening which has always been a nice gesture

Plussat: The staff were very accommodating and answered all my questions. The shuttle to and from the airport was wonderful!

Miinukset: We were told that breakfast "to go" bags would be available, but in the morning when I asked the clerk said none had been made.

Plussat: Nice size room and comfy bed and it came with microwave and refrigerator. Also like the breakfast

Miinukset: Wish the heavy drape could have closed so you didnt see car head lights shine in the window and also give some privacy. The non slip threads in the shower weren't sufficient

Plussat: Everything

Miinukset: Location

Plussat: Nice & very clean. Helpful staff

Plussat: The cleanliness, staff, breakfast, complimentary guest night social hour, great shower

Miinukset: The beds ..... to hard, not a very good sleep.

Plussat: The bed was amazing, very comfortable. Housekeeping staff is charming and helpful. Easy to find your way around. Close to everything! Great experience all around.

Miinukset: Maybe a bigger trash can? Ha, when I’m done with takeout I feel bad not putting my trash in a trash bag. And the spa tub was great, maybe it could have been hotter? My shower was hotter than the spa tub.

Plussat: The comfortable beds, not like a board.

Miinukset: The barking dog down the halls....hope there are pet designated rooms as people with allergies to animals could definitely be bothered.

Plussat: Nothing

Miinukset: The bath tub was not flat. Was very unstable and the drain didn't drain so I was in 5 inches of water. Toilet seat had someone else's poop on it. Lucky I bring chlorox wipes. Floor in bathroom was dirty. The carpet in the main area was not swept. Pet hair in my sheets. Desk staff did not look up from their phones when we walked past. At check out they didn't offer anything for the inconveniences and that is why we did not stay for the 4 nights! Will not recommend it!

Plussat: Friendly worker at breakfast

Miinukset: Couldnt figure how to turn on hot tub too hot! Not much food at breakfast

Miinukset: There was an odor in the elevator, like musty smell. But everything else was fine.

Plussat: The beds are so awesome! Total sleep perfect night.

Miinukset: Went to front desk 3 times for extra towels. Said they were being laundered every time. Used hand towel for baths. Hot tub jets were on major low speed. Didn't enjoy time. Went to pool.

Plussat: Bed was comfy and room was clean. The staff was friendly

Plussat: Pool & hot tub were both working

Miinukset: Room was too warm, could barely open the window to get fresh air. Need to change up continental breakfast instead of same thing every day. Need bacon and the turkey sausage was not the best.

Plussat: Everything

Miinukset: The room was cold and I couldn't get the air conditioner to stop.

Plussat: Great staff

Plussat: The hotel is very clean and the staff is very welcoming

Miinukset: Nothing, will stay again!!

Plussat: Very clean and affordable

Miinukset: Weird when we checked in the guests before us was given water bottles and a snack for each member. We checked in and nothing. We grabbed dinner and while walking back in the guests checking got snacks and water bottles. Not a big deal - just was weird.

Plussat: It’s location to everything.

Miinukset: It wasn’t very clean. Needs updating.

Plussat: Staff was very friendly. Breakfast was good. It’s nice to have coffee and tea available all day long.

Miinukset: Carpet in hotel seems to be old. Air conditioning was a bit noisy.

Plussat: Clean ...wonderful staff ...great breakfast and nice pool after long drive

Plussat: Clean and comfortable; very good breakfast in a comfortable setting. True hot tub/spa was relaxing after a long day. We have stayed at this property and it has consistently met our expectations.

Miinukset: No negative experiences at this property.

Plussat: Good breakfast

Miinukset: No water pressure, bad shower head...like most.

Plussat: It’s location to everything we wanted and price

Plussat: Cheap

Miinukset: Everything

Plussat: Cleanliness, location & excellent staff. Also wonderful breakfast with many options.

Miinukset: No

Plussat: Hotel needs an Update. Side doors did not work.

Plussat: Big room with a lot of convent Necessities

Miinukset: Over priced in comparison to what we have stayed in. Or window faced a wall. We just closed the curtains.

Plussat: The breakfast bar and staff.

Miinukset: No luggage carts in the lobby.

Miinukset: Bathroom light didn’t work.

Plussat: Staff is always friendly, both check in and breakfast staff

Miinukset: No

Plussat: The breakfast was fine, location was great and the staff was awesome. Also the cookies were the best.

Miinukset: Nothing

Plussat: Breakfast was very nice = fresh fruit. Everything else was fine.

Miinukset: Hard to find, needs updating - inc not working elevator.

Plussat: Ate at Bella's for breakfast. Everything was great.

Miinukset: Price for buffet was high for senior customers.

Miinukset: The smoke smell is terrible. We were on the th floor and still could smell it, even in our room

Plussat: Having the restaurants there and vala

Miinukset: The pool could been a little nicer and warmer

Plussat: Location was good, staff was excellent

Miinukset: Casino was smokey and clothes smelled after being there only 30 min

Plussat: The staff was very pleasant and the rooms were very clean.

Plussat: Has a hot tub and pool.

Miinukset: Value for the price. This room at $--- a night (weekend rate) was no better then a good Super 8. Nothing special about the rooms, no redeeming qualities. My room also had a pink stain (guessing vomit) on the wall.

Plussat: We chose this hotel for the proximity to the zoo. We spent most of our time at the zoo and wanted something for the adults when we returned.

Miinukset: The rooms were ok. Nothing to write home about as far as comfort, cleanliness, ect. We were excited for the multiple restaurant options, but none are conducive for kids except the café with limited sit down hours.

Plussat: The room was roomy & great room service.

Miinukset: Nothing

Plussat: Easy access to the casino. Clean.

Plussat: The hotel is right at the casino. It makes it easy to go to the casino without having to drive there from another location. The shower was great. The water pressure was very good.

Miinukset: The bed was hard and very high off the ground. The bathroom floor was not clean.

Plussat: we felt safe and it was clean and quiet in the sleeping area

Miinukset: No continental breakfast and pretty expensive

Plussat: The room was clean and the staff was very helpful

Miinukset: The temperature of the room would not adjust. It was really hot while we were sleeping. The shower curtain was not hung up all the way. The bed was uncomfortable and the pillows were terrible to sleep on.

Plussat: We did not get the breakfast on this trip

Miinukset: I wish we could have check in early.

Plussat: It was very clean and modern. Our room was very nice and we would definitely stay there again.

Plussat: Didn't have any there

Plussat: Staff wasn't really friendly, for want to take my food to my room i could only get fruit. Nobody was around for me to ask for a plate of hot breakfast. wasn't worth the extra money i paid to get breakfast.

Miinukset: Some of the outlets in our room didn't work which the phone next to the bed didn't work, didn't get my wake up call, and my phone died so my alarm didn't go off. I was late to work.

Miinukset: I wish there was a second chair in the room

Plussat: Breakfast was great, and the bartender in the lobby bar is a wonderful person.

Miinukset: At check in the young man with the under 21 I.D. Was rude, we tried twice to get his attention, and after check in, a question about WiFi was met with a feeling that we were bothering him.

Plussat: location to highway

Plussat: Nothing

Plussat: Clean quiet easy to get to

Miinukset: There was nothing I disliked

Plussat: The staff was amazing and very informative.

Miinukset: Nope not really. Maybe add a smoking room or 2.

Plussat: Awesome

Plussat: Separation of bedroom and sitting area

Miinukset: Only enough regular coffee to make for 1 person. Most people drink 2 cups and if you have 2 people in the room you need 4 packets. We called room service for more but a guest shouldn’t have to do that.

Miinukset: Casino smoke smell!

Plussat: The front desk ladies were amazing

Plussat: This hotel in great location, clean rooms, great staff.

Miinukset: Rowdy people by my room at 2am yelling at each other and also there was a fight outside in front of hotel at midnight. Was not a good night for hotel or us.

Plussat: The hotel is in a great location for me. The zoo, old town, airport, restaurants,are all very close. The casino is there but rooms are very quiet and clean.

Miinukset: Tub dirty floor and long dark hairs on bathroom floor

Plussat: Average

Miinukset: Too many hidden undisclosed charges

Miinukset: Room was a little pricey.

Plussat: On the river front

Miinukset: No complimentary breakfast

Plussat: Great!

Miinukset: No

Plussat: Friendly staff, shuttle to other property, easy parking, buffet was good very nice

Miinukset: No free alcohol with slots but enjoyed the free non-alcoholic drinks, would have played longer with alcohol. Low return on slots

Miinukset: Front drive up is in need of and update and cleaning

Plussat: Bath may in tub was really nonslip

Miinukset: Many breakfast items were gone when we were there at 8:30

Plussat: Check in was easy, staff was friendly. Room was clean & updated

Miinukset: Our room was near the front desk & it was noisy. Near the interstate & lots of traffic noise.As to shut the hallway door & it helped.

Plussat: Everything

Miinukset: Nothing

Plussat: Plenty of light in parking area at night, pretty secure property

Miinukset: Forgot toiletries (shave cream), went tot front desk, the stuff they had was so old it had already evaporated. No juice (Apple / Orange) for 2 days at breakfast. Not out-of-order, just not ordered I guess...

Plussat: It was clean and well furnished. Breakfast was good.

Miinukset: A bit noisy because of trucks and trains.

Plussat: Location, price

Miinukset: Internet connection is slow, unreliable

Plussat: staff very helpful. located in residential area but not far from banks fast food. easy on off for interstate highways. bed decent had to leave before breakfast.

Miinukset: no

Plussat: Overall the room was ok,we only had one washcloth. It was late, so we made do. The price was right.

Plussat: The breakfast was great! Nice and hot and a good variety.

Miinukset: This isn't the hotel's fault, but the wall behind the door had some big dents in it. Can't believe guests would try and destroy property that isn't there's. We try and take care of things in our home and certainly don't trash any hotel rooms that we've been in--it's just not the way we were raised.

Plussat: How friendly the staff is and how quiet the location was

Plussat: Clean, quiet and good bargain for the price. Breakfast was a bonus.

Plussat: Everything

Plussat: Our travel plans went quicker than we foreseen and the gentleman I spoke to was kind and helped to get the situation rectified.

Plussat: Clean and a nice staff.

Miinukset: Walls a little thin.

Plussat: The breakfast was terrible.

Miinukset: It wasn't clean. The staff appeared like low class loosers.

Plussat: We booked the hotel the day before we needed it, and didn't know what to expect. The entire hotel has been renovated and looks really nice. For the little amount of time that we spent in the hotel, worth every penny. And can't believe they also served breakfast! what a great deal!

Miinukset: You can hear the person above you pretty clearly when they get in the shower. Other than that, no complaints.

Plussat: Everything was very Good and employees were very nice

Miinukset: Handicapped accessible needs work stairs don't work for some of us

Plussat: We pulled off the interstate and it was right there

Miinukset: My husband got scabies, there were two beds. Fortunately because of my back, I slept in the other one and didn’t get them. He was most miserable . It cost us two doctor visits and an exceedingly amount of laundry

Plussat: The staff was excellent and very friendly and very accommodating

Miinukset: Nothing

Plussat: The staff at the front desk was courteous and friendly. Our room was clean and smelled nice. Breakfast was not extensive, but there were waffles, which is always good. :)

Miinukset: There were some spots on the bed covers. Some things could use updates, but no complaints for the price!

Plussat: Breakfast was ok

Miinukset: Pool out, grandkids were disappointed. Sent us to sister hotel.

Miinukset: The pool was foggy and cold and needs to be more light in there

Plussat: Location

Miinukset: Could have had eggs for breakfast and a non sugary cereal.

Plussat: Nice staff. Clean. Great location off the turnpike.

Miinukset: No elevator. Odd vibration throughout all the floors. Parking lot had many large potholes.

Miinukset: They ran my credit card with out me being there. Then I was told their was nothing they could do to fix it. It over drew my account so the motel was no longer a value. My husband had intended on using a different credit card but the woman ran the one on file with out me being there. When he went to pay she said she already ran the card! He is not even on the account!! I was not with him at the time. The bed was very uncomfortable. And the window air/heater ran ever 2 minutes then shut off then would start up again. We got no sleep the entire night. I would never recommend or return to this motel again!!

Plussat: Its your basic motel, no fancy, no extras

Miinukset: Outside needed some upkeep

Miinukset: Dirty.Dirty.Dirty.Dirty

Plussat: Big rooms. Weekend free hot dogs.

Miinukset: No eggs for breakfast. Parking lot needs repairs

Plussat: We have been staying there for 3 years when we take our kids on a mini vacation. They love the pool, the complimentary hot dogs and cookies, and the breakfast is pretty good. Its a great location with Hyvee close and withing 15 mins of the zoo.

Miinukset: If I had to critique anything, I do wish the beds were bigger, and they had a hot tub. Also the bisquits in the morning should be put in a warmer and the apple juice wasnt very good at all. But all of those things couldnt make a stay bad. Little trivial things.

Plussat: I liked the staff. Very friendly and accommodating.

Miinukset: Nothing.

Miinukset: Bed could be a little harder.

Plussat: We only had breakfast 1 day out of the 6 night stay but it was very good. Staff even made my wife's waffle. Staff member this morning (10-26-2019) was very pleasant, personal, energetic, and helpful. 6 stars for her!!! I let Laurie know there was a sink water leak out of the cold water handle with either hot or cold water being turned on. It was fixed that day!!!

Miinukset: Maid service failed to check our room two days during our stay. Owners of the property next door cut down a tree that some branches struck our car. Laurie was very concerned about that and why they did NOT let Comfort Suites know... Scratches on the car I can probably buff out myself.

Plussat: The location was handy for us and breakfast was good.

Miinukset: Outside and lobby is depressing as is elevator and hallways. Nothing was handy coffeepot by the bathroom :(

Plussat: The front desk worker got us checked in early. He was friendly. Addressed by our names the next morning at breakfast. He was just the best!

Plussat: Stay was great and very friendly. Room was clean and the bed was so comfortable!

Miinukset: Nothing really

Plussat: Staff was amazing

Miinukset: They gave our room to someone else and we had to go somewhere else

Plussat: Breakfast was good and front desk was helpful

Miinukset: The room could have been cleaner and the pool was beyond freezing and hot tub was broken

Plussat: The staff was so nice and friendly. The breakfast was awesome. The mattresses were super comfortable.

Miinukset: The pool was closed for renovations. The only ice machine was on the first floor, and we were on the third floor, so it was kind of annoying to have to go all the way back to the first floor just for ice.

Plussat: Friendly front desk staff and affordable rates.

Miinukset: Breakfast was awful. Over 4 days the choices never changed...burned, powdered scrambled eggs and awful sausage. Breakfast staff notably absent, so things were not getting refilled. Left a lot of room for improvement!!

Plussat: Staff was very accommodating and friendly Nice breakfast

Miinukset: I little older building but very clean

Plussat: Flooring in the room was new. Beds were comfortable.

Miinukset: It was warm. Hot tub looked disgusting. And I think there was a post deterrent device plugged into the wall.

Plussat: The room had 2 queens with a pull out sofa. The extra space was nice. The had a good breakfast.

Miinukset: The swimming pool wasn’t working

Plussat: Everything was good. Very clean. No coffee cups or glasses in the room. Liked no carpet felt it was cleaner. 2nd blanket would have been nice

Plussat: Especially like the window sill seat. Breakfast was very good.

Plussat: We really liked the accessibility of the hotel it was right next to the highway. The hotel was clean and it was in a safe area. The staff was friendly. We will definitely stay here when we come back.

Plussat: The breakfast was okay...instant coffee...not great. I only had an english muffin and yogurt...my husband had biscuits and gravy that he said were okay....the second day, I had scrambled eggs and a muffin. If you were into it, there was a waffle maker and some scrambled eggs with sausage...

Miinukset: Our room didn't have coffee and items for the bath..soap, lotion, etc.. It did not have a mini refrigerator as advertised, so the hotel person moved us to another room. .We stayed two nights and when we left the first morning, I talked to the gal in the hall that cleans rooms about the bathroom supplies and also asked for extra coffee because we had none. She even asked if she could clean it now and I told her yes, we were leaving for the day....when we arrived back to our room after a day out, our room wasn't even touched, it seems that no one was even in our room at all. We had to call the front desk for supplies and cleaned up our own bed, towels, etc.

Plussat: The remodel the price and the breakfast

Miinukset: The remote control didnt work

Plussat: Great breakfast. Clean comfortable beds soft water

Miinukset: Too small of a breakfast area. Needed more organization

Plussat: Staff was friendly

Miinukset: The bed sheets were maybe the only thing that was clean. Bathroom floor was sticky. Carpet looked dirty and gross stains on the bench next to the window. Not to mention the curtains did very little to block out the street lamps at night.

Plussat: Everything was clean and breakfast was great.

Miinukset: Nothing

Plussat: Location.

Miinukset: Bathrooms were dirty. Urine stains on the toilet. Silverfish bugs crawling on furniture.

Miinukset: Did not like being on 1st Floor one door away from side entrance into the hotel and next to staircase. Felt a bit vulnerable

Plussat: Location close to interstate and airport and good value priced

Miinukset: They need to have someone taking care of breakfast bar as waffle machine needed nonstick spray and pancake machine was out of batter and juice machine was out of juice both mornings and had to ask deskclerk to get things that were out of.

Plussat: We were given an unclean room when we arrived at about 7 p.m. The receptionist was helpful and offered us a bigger clean room.

Plussat: Very easy check in process for a 12:30 late arrival. Ample truck and RV parking.

Plussat: The location was really the only thing that redeemed it. They had good truck parking for the moving truck.

Miinukset: The pool was absolutely disgusting. The entire hotel except the lobby was extremely hot, even our room with the A/C cranked to max. The beds were not super comfortable and the whole place felt dark. Not a place we would stay again.

Plussat: Price for a brief stop on the way home

Miinukset: Toilet seat lid could not stay up Room 203. Breakfast was not exactly made from scratch. Did not recognize the bacon. Eggs looked like it was made from powder. Other food ok.

Plussat: Wonderful breakfast

Miinukset: The staff is cold and rude. The owner cussing guests and employees

Plussat: Clean. Decor. Relaxing.

Miinukset: No

Plussat: The location was close to the Horseshoe Casino.

Miinukset: The room was filthy, dust everywhere, the trash cans had trash in them when I checked in the room. The mattress was disgustingly filthy under the sheets The TV didn't work when I checked in. The phone in the room doesn't have a button to dial the front desk. I found out later it could dial the front desk but there were no instructions, and they didn't tell me when I checked in. Several rooms were taped off with duct tape. One room had a door missing. I did not feel safe there.

Plussat: Was very quiet and slept great

Miinukset: No was a fantastic place

Plussat: Great room and breakfast.

Miinukset: The spa was not usable due to being re-constructed.

Plussat: Everything was good

Plussat: Convenient to I-80 travel, but current road construction made it a maze to return to 80 east.

Miinukset: Minor issue- my sink drain was nearly plugged, but staff was quick to respond.

Plussat: It was a beautiful room with a great refrigerator with an ice box. It was very clean and comfortable and the whole building inside and outside was so very inviting, updated and extravagant. I was pleasantly surprised from past BW visits.

Miinukset: The tub stopper was broken. I called the front desk for a maintenance person, but they did not send one. After 30 minutes I walked to the laundry room and asked for help. These folks got maintenance to my room right away. SMOKE DETECTOR WAS MISSING!!

Plussat: The breakfast was good. There were enough choices. The hot foods weren't really hot, except for the toast and waffles.

Miinukset: The room had been updated. It looked good. The heating/cooling unit was very noisy. We stay at Best Westerns on a regular basis and this one was not really up to par compared to others. This hotel accepts dogs. It is disturbing to walk down the hallway and have a large dog barking at you as you walk by. They need to keep an area just for dogs. It is an old building. There is no elevator, only stairs. Something older people should bear in mind. It is in an area that caters to trucks. A large trucking company is just up the road. The bathroom is very small, but it was clean enough. They are in the process of remodeling rooms.

Plussat: The staff, when they were there, were surprisingly very nice and attentive. The price is also cheap (but not cheap enough for what you're getting). Pet friendly without an extra charge.

Miinukset: DO NOT BOOK WITH CHILDREN, OR IF OTHER OPTIONS ARE AVAILABLE. There was not enough staff available, and there's no one manning the desk from 10pm-7am, which is when most of the crime takes place and when people would like to check in/out. I'd like to say that the staff really are nice, but there's just not enough of them so the front desk service takes a very long time (upwards of 30 mins) to get to you. They fired the cleaning staff, so you're responsible for taking your towels down and taking out your trash/cleaning your room/sheets. There's an exuberant amount of drugs going on, and guests there (especially during the times when there are no front desk staff) would brazenly smoke marijuana in the parking lot, in the hallways, and in the elevator (which is very old, very slow, and has no cameras). The place, even in non smoking rooms, has an aroma of marijuana. I'm an 18 year old, 5'11" female rugby player who can bench 240 and even I would not leave my hotel room at night. One night I was coming back to my hotel room and a man followed me off the elevator (where he was making lewd comments directed towards me) and tried to enter my hotel room. Luckily I was able to slam the door, lock it twice, and alert my mother, but others might not be as lucky. If you go out at night, especially between the hours of 11pm-midnight (my mother and I called it the Witching Hour), there's at least two different groups of people in the back of the building doing/dealing drugs. People would even do it outside as early as 9am in the morning. As we were getting ready to check out, at 9am, we saw a couple outside of our window smoking marijuana, but the man rolled their joint ON OUR CAR. There's also scantily clad women waiting for men to pick them up, so prostitution isn't out of the question at this hotel. Men will also follow you and catcall you just from the time you leave the door and enter your car. Not a safe place for a single female, or anyone else. The bathrooms in the rooms are actually very nice, and pretty clean (our shower curtain had mud on it, but otherwise a very clean bathroom). The shower was very nice, I never had a cold shower. The toilets flushed well, and the tap water was drinkable. You have to take your towels downstairs to exchange them for new ones, which is a hassle. Bad laundry facilities and no pool/workout area. The kitchen was pretty nice if you don't want to cook. The refrigerator was large and the microwave worked well, but if you used the two burners your room, and the hallway, would smell like gas/burning. We didn't use the burners, so it wasn't a problem for us. The beds were extremely hard and uncomfortable, which made it difficult to sleep at night. The beds here actually caused a sharp pain in between my shoulder blades. Adding on the fact that there was CONSTANT pounding from the people above us and we could hear the man in the room next to us yelling at just about anything, no sleep here. Do not book.

Plussat: The bed was comfy. The receptionist was awesome! The option of cooking was a bonus.

Miinukset: A really bad smell was coming from the bathroom vents. If it wasn't a non smoking hotel I would have sworn it was cigarette smoke.

Plussat: Price had no breakfast,

Miinukset: No ice, no hand towels, kind of cramped

Plussat: Inexpensive, only 10 min to Omaha downtown

Miinukset: Floor was dirty, killed an insect, toilet was running so bad it wouldn't flush. Told the front desk,nothing was done. I fixed it (the arm was loose)

Plussat: The fact i could cook after i cleaned the stove..

Miinukset: The staff was rude. They need to learn customer service skills. The room was dirty bathtub looked like they didnt know how to clean floors very dusty and dirty.

Plussat: The lady working was very friendly & found us a remote for our tv.

Miinukset: Coffee would be nice to have in the morning

Plussat: full kitchen, WiFi, room was clean, it was quiet and comfortable

Miinukset: Extended stay hotel- remember to bring your own shampoo, hair dryer, cooking equipment and food and coffee maker. A bar of soap and linens are all that’s provided.

Plussat: Prce

Miinukset: I put a cash deposit late the night before. Your office needs to be open earler than 9 am if u want to fill rooms 4 one night travlers. No one told me as i gave her my 100 that i couldnt leave until 9. Pls work on that process.

Plussat: Location

Miinukset: The room smelled like smoke. The wifi didn't work. Lobby computer was terribly slow.

Plussat: I like the location of this hotel to Iowa Western campus.

Miinukset: I had so much trouble getting the TV remote to work! The pillows are not comfortable.

Plussat: Not one thing it smelled and really wasn’t very clean at all

Miinukset: Carpet was dirty and torn and the smell of cheap air freshener was overwhelming !

Miinukset: The facility was very run down and not very clean. The breakfast was mundane at best.

Plussat: Location. USA Today paper

Miinukset: Breakfast stale, pool cold, I was promised to have room cleaned and didn't happen , supplies in bathroom were not replenished. Refrigerator leg broken, carpet dirty , empty hotel and was initially given room by laundry and ice and lobby, etc.

Plussat: Staff nice. Breakfast good

Miinukset: Pool area and bathroom was filthy, a frog in pool the first night then had to evacuate pool because of rain flooding through that area of hotel.

Plussat: I liked the room set up

Miinukset: Nothing

Plussat: The staff is always very friendly and always helpful. I have stayed here several different times in the past year and the staff and service are always consistently happy, friendly, and helpful.

Miinukset: I would have liked to see more than one type of pillow on the king sized bed. 4 standard size pillows just didn't seem to be enough. But I am one of those people that likes to sleep with a lot of pillows.

Plussat: Location

Miinukset: Breakfast area was tight quarters and food wasn't very good

Plussat: Very friendly, clean. And excellent breakfast.

Miinukset: Bed was too firm.

Plussat: Horrible bed - musty - would never stay again!

Miinukset: Only good thing was location

Plussat: Staff was very accommodating. We had 3 parties in separate rooms. They moved us to at least the same floor. Very appreciative.

Miinukset: Dated hotel. Our room was fine. Our two friends rooms had a definite smoke smell to it.

Miinukset: We are requesting a partial refund. The linoleum was peeling, the bathroom had dead bugs in the corner. We didn't want internet but we couldn't even charge our phones because the outlet to use a USB charger didn't work. The phone did not work.

Plussat: Nothing at all

Miinukset: Everything. There was no fridge the whole motel smelled like an animal shelter. The beds were itchy couldn't even sleep with their blankets. The pool stunk. It was disgusting the bathroom tub had black stuff around it. This was the worst trip.

Plussat: No carpet in room.

Miinukset: It was so overpriced. I moved bed over to put on side of bed so I could use for side of bed. They only had one one the other side of bed. We paid for non smoking. We were put on third floor and was all smoking rooms except three rooms in that floor. I

Miinukset: Just not well-managed at all. Hotels shouldn't have to go very far to make their customers happy. Just provide the basics of a stay and their well on the way. This had almost none. No coffee maker, no hair drier, no shampoo. Not even anything on the walls to make it appear it was a nice place. The place has a raunchy odor to it too. Pool area needs a lot of work and is rundown. I think they have a sauna but there was a sign saying it was out of order. Can imagine how long that has been. the back door to the hotel doesn't work either. The security access mechanism doesn't work so instead of repairing it they just put up a sign saying it's "Exit Only".

Miinukset: Lower the price

Plussat: Friendly staff and pleasant lobby, good vending machines. The facilities needed a serious overhaul- Cracked and stained toilet, cracked sink, dirty and curling flooring in bathroom, only 2 very soft useless pillows, very dirty hallway carpet. Seriously, corporate needs to review this motel and make the necessary upgrades to meet the quality of this chain that I’ve come to expect. We stay in Motel 6’s all across the country and this was one of the poorest condition ones that we have used. I would not stay here again.☹️

Miinukset: See the above comments please.

Plussat: Pool was very nice

Miinukset: Nothing

Plussat: Nothing,we had a hard time getting the door open and closed the air conditioning didn’t work we stayed about 10 minutes and asked for our money back

Miinukset: Wet towels and dirty sink

Plussat: The top cover on both beds were very filthy and that tells me they dont clean good between customers. Especially since when i checked in the rude woman said it was just cleaned. Lies lol

Miinukset: Not very friendly staff anywhere in the building. The stairwell by the pool smells so bad i had to pull my shift over my nose to walk thru there.

Miinukset: I have never been to a Motel 6 where there was no frig or microwave in every room or that you are charged extra for them. The beds were so hard I got up with back pain. Also asked for an extra pillow on the 2nd night. Got up and had bug bites on me. Found a bed bug in my bed. I did get refunded for one night but I couldn't sleep the last night in fear of finding more bug. Also there was a dog barking most of the night every night. Was not impressed. Also the dog pooh out in grass visable for people to see. There was garbage on the floor in front of 2 rooms by the elevator.

Miinukset: The staff in the morning specifically the manager could have been kinder and listened to the issue at hand and felt with it more appropriately