Ibis London Gatwick Airport

Convenient and good breakfast

Shuttle bus cost

We had a Continental breakfast - it was fine. Soy milk available without special request - so an extra tick from me.

Staff were pleasant enough but not particularly cheerful. Bathroom modern and interesting but had to watch that we stepped high enough to get into the ' capsule'

Romantic isn’t really this type of hotel. Food was v good for a hotel at this level and arrived promptly, restaurant staff were excellent as were receptionists. Bed was ok, pillows too hard although this is a common problem with hotels at this level. But the extra cost of soft pillows is quickly recouped.

See above

Clean, comfortable room

There was nothing that I didn’t like.