Creel hotellia

Plussat: It was a big room and clean, good staff.

Miinukset: Room didn't have A/C you could only leave the windows open

Plussat: Room was very nice, large and comfortable king size bed. Very clean

Miinukset: Very few people at hotel, so no atmosphere. Did not eat in restaraunt, no body there just staff, huddled around stove to keep warm.

Plussat: Helpful staff and a very spacious, comfortable room!

Plussat: Rooms are amazing - super big, comfortable, and sparkling clean. From There is goes downhill - the landscaping is horrible giving an initial bad impression, the food offerings are limited- mostly sad buffets, and the bar/lobby area drab and un cozy. We spent most of our time at the best western next door- with its super welcoming staff, lovely bar, pool table, nice interior, and great food. Staff didn’t speak a lick of English making check in and getting info difficult

Miinukset: Landscaping, food, reception, lobby, staff

Plussat: The grounds are beautiful. Grapes and roses!

Plussat: A little away from the main street, so no noise at all. But still a 10 minute walk to the other side of town. They gave me a huge room, a suite really. I love this place bc they completely leave you alone and aren’t constantly checking on you and chitchatting, but if you ever need anything they are ON IT immediately.

Miinukset: Nothing bad to say about this place!

Plussat: Good rooms

Miinukset: The charge per peson

Plussat: Everything. It was impeccable, they were friendly and helpful

Miinukset: NA

Plussat: Great location - 5 minutes walk from the main town's plaza, yet peace and quietude; cozy lobby and interesting, transnational tourists to chat with; friendly, supportive, helpful and resourceful staff; beautifully decorated, large size room; comfortable bed; lush towels; plenty hot water and powerful shower stream; nice garden view from my window. Excellent service re luggage and transport to- and from the train station, Creel's main transportation vein.

Miinukset: No low-cal healthy options on the menu (and thank you, staff, for creating special low-cal meals for me); policy re not permitting any kind of dogs in the hotel needs to change in order to accommodate service dogs. I'm glad that the staff was such a wonderful advocate for me and my service dog vis a vis the management, and created an exception. Service dogs with official school certificates that indicate what kind of training they have gone through and the specific assistance they provide ought to be admitted as a default. Wi Fi download/upload speed is quite slow.

Miinukset: The internet in the room was not working.

Plussat: Great Location. Beautiful and very clean rooms. Great Staff. We will Definitely stay there again.

Miinukset: N/A

Plussat: The location. The atmosphere in general. The room was clean and cozy.

Miinukset: The receptionist's knowledge. The room itself was good but the mattress was awful (there were "holes" in the mattress, like it was very old and the people weight made that hole). Restaurant staff quite rude. There were reservation for about 30 people and preparing for them so, the ones who came in, were not so welcomed answering, "yes, it is open but there is a reservation so, you have to seat over there", pointing at the far end with a tone of not wanting to serve. We, all three groups, opted not coming in.

Plussat: In the heart of town with three restaurants! Cool place to hang out after a day of activities

Miinukset: It’s all good

Plussat: It's a very nice place to stay in the center of town. The food is great and the service is outstanding. We enjoyed the tours and a very relaxing experience.

Plussat: Enough space,

Miinukset: Roof made of metal

Plussat: Very nice place. The room was big with the mountains view.

Miinukset: Nothing. Everything was great

Plussat: The tour guides are really knowledgeable of the area and look forward to make sure you have a good time

Miinukset: The staff was not properly trained to perform some admin tasks. For some reason the boiler of the cabin stopped functioning and we had to move to another cabin (good thing is that there was availability), another thing is that there are a lot of dogs in the property in one occasion we couldn’t leave afraid that they were going to bite us and last thing was the check out according to their records I had not payed for the room, even tough I showed the receptionist the email confirmation and the charge in my credit card she didn’t believe it took me a while to convince her

Plussat: Location, open space, great service

Miinukset: Our first night was Awful, Heater Unit was making a lot of noise and we have to turn it off, then neighbor cabin TV was very loud and It was a challenge to have turn off since Cabin was empty and no one was available at front desk to help, I also Called on the phone and nobody answered. The worst of All it was a very bad Sewer smell coming from the wall next to the beds, So I have to go again to the front desk next morning to have them check on that, Finally thank God another cabin was available later that day and they moved us. The remaining days of our stay were Ok.

Plussat: The staff was amazing from the front desk lady to the owner of the store. I travel with my three kids and he open the snack store just for them to buy snacks.

Miinukset: The shower is very large. Very clean

Plussat: Good shower, spacious room.

Miinukset: My rapid phone charger stopped working after being plugged into the wall electrical power socket. Think there was dodgy electricity connection. :(

Plussat: The owner !! She was Great, always smiling at my Spanish, or lack of !! It rained a little and she covered my motorcycle with a sheet of plastic !!

Plussat: Everything else

Miinukset: Wifi didn't reach my room

Plussat: Helpful hostess Excellent location

Plussat: Very close to train/bus station and restaurants on main road. Very comfortable and spacious.

Miinukset: WiFi connection was very iffy. Quite loud early in the morning due to construction work.

Plussat: It had cable t.v. and was two blocks away from the main strip.

Miinukset: When we arrived they were not even expecting us and put us in one room then 20 min later after we had unpacked they asked us to change room. The room we were in really needed a paint job cause the walls were all stained. It had a small kitchen but was not at all equiped so we could not cook. There was no wifi and the bed covers were stained.

Plussat: Location is awesome, just across the main street, not noisy. The room was warm and blankets were super comfortable. Good service. Very simple room with just what you need.

Miinukset: When we arrived everything looked clean except for some hairs laying on the floor of the bathroom and shower.

Plussat: Location and cleanliness. Great shower. Lots of hot water

Miinukset: Very small room

Plussat: Close to the main strip, small but very comfortable. It wasn’t much to hang out in, but if you’re adventuring all day and just need a warm comfy place to sleep this was a great place for the right price!

Miinukset: A little small. But cozy. No restaurant attached that we could see, but an AMAZING coffee shop across from the main reception/souvenir building. Super close (2 min walking) called Kino’s. So it all worked out!

Miinukset: The mattress

Plussat: The room was clean and in the city centre. It is a basic room as expected for the price. Everything was as expected, clean room, clean bed and hot water and great pressure from shower,

Plussat: Nothing.

Miinukset: Rundown hotel that needs TCL. Pictures are deceiving. The door would get stuck. A light was out in the bathroom. The hygiene is questionable. The walls are flimsy and you can hear everything through them so if you're a light sleeper, avoid at all cost.

Miinukset: No Hot Water!!

Plussat: Very centrally located. It had a nice restaurant area. The breakfasts were buffet style and offered great value with papaya / melon with yogurt, various kinds of scrambled egg, fried potatoes, chilaquiles, frijoles, bread and sweet buns, coffee, juices etc. Excellent for setting you up for a day’s fun. The rooms were rather basic but perfectly adequate and very clean. The shower was a bit weird, as although you could get the temperature right, it varied continually from strong to weak pressure and back again, but fine really.

Miinukset: The pool didn’t look very attractive, as per the photos in booking.com. The water was a little on the cool side, and rather opaque - it looked a bit unclean but perhaps that was just mineral content? Anyway, we all decided to give it a miss for that reason. As with most of the hotels it seems, there is a tour agent in the lobby. He was friendly as one would expect, however we quickly found that the tours on offer did not give us what we were looking for and in that sense did not represent good value for money. For example, for an all day tour to a local park to see rock formations (Ranas, ongos, elefante) and then on to a lake, the tour guide charged 1850 pesos for 5 people, which on the face of it would not seem unreasonable. However, we explained we had had a bad experience previously where we were “taken for a ride” with a previous tour guide ,and he admitted that it was perfectly possible to walk past all the attractions without the need for a guide. We asked for the guide to drop us off and pick us up at the end of the day instead, for which he reduced the charge to a “very special price” of 900 pesos. We subsequently found that a taxi ride to do exactly the same was 250 pesos return. I wish we had checked that before we committed to the tour. After this experience we decided to work with local taxis instead, using the taxi stand in the square near the train station. We happened across a fabulous guy called Luciano, a genuine Tarahumaran and part of the local community who charged us very reasonable prices for all day tours (more around the 1000 peso mark despite more distant destinations). He seemed to know (or be related to!) many of the people we met along the way and was absolutely outstanding as a guide. We really appreciated his candour, local knowledge, and friendliness. Many thanks, Luciano, for a great two days of excursions.

Plussat: Clean

Miinukset: The bed was too saggy and the shower had mould in the corners

Plussat: Central location and good breakfast.

Miinukset: Installations are a bit tired but all right.

Plussat: Breakfast was good. Plenty of parking. Good WIFI

Miinukset: Couldn't turn on heat. Complicated instruction in Spanish.

Plussat: The location was great, especially that I arrived by bus late evening. Also easy to find. The host lady was very kind. However, it is really a basic accommodation, perfect for one night, so don't expect too much! Great value for the money I paid in Creel.

Miinukset: Cleaniness, but it is an old place so not sure how you can improve that, probably renew the place! Overall good experience

Plussat: The staff were lovely! They helped me with locating a place to print my train Ticket! Also great hot hot showers and perfect location next to the station!

Miinukset: N/a

Plussat: Was very close to the train and downtown.

Miinukset: It was very cold in my room but the hotel provided extra blankets. You get what you pay for and it is really cheap to stay

Plussat: Cute family run wooden hotel with sweet homely rooms. Old world charm.

Miinukset: I wish they had drinking water so I didn’t have to keep buying plastic bottles

Plussat: Cheap and very close to the train station , the shower was good , enough of hot water

Miinukset: The room was so cold , I have to sleep with my jacket on.

Miinukset: Bed bugs!

Plussat: We booked two tours with the hostel, which were very nice. Our guide Kevin did a great job in giving background information and was also willing to make some extra stops for photos.

Miinukset: I am a vegetarian and on our first day, I received scrambled eggs without ham/bacon without any problems. On the second morning, however, I was told that, because a big group of guests arrived, it was not possible to prepare some extra eggs without ham. I do not understand how this seemed to be such a deal.

Plussat: Staff

Miinukset: The accommodations , the room was cold & humid & mildew my clothes got damp & therefore we got sick

Plussat: breakfast is traditional and good room and shower were warm and hot staff is happy and helpful

Plussat: The hotel had newly built rooms in the back and was in the process of building an addition. Each room was heated, which was nice to have in December given the temperatures dropped below 0C. Staff was very friendly. Breakfast was included and very good. Coffee was excellent! They have an enclosed and safe parking area in the back.

Miinukset: Hotel was about a 600m walk to the centre. For dinner in December that meant a dangerous walk along dark roads.

Plussat: Not much. The breakfast was decent

Miinukset: Far away from downtown, ugly setting, poorly constructed.

Plussat: Breakfast is good, home-made tortillas, room has basic amenities

Miinukset: Bathroom shower and heating, location is a bit off, but Creel is small so not a real problem and there are places to eat nearby. Rooms are not very quiet.

Plussat: The receptionist was brilliant! We had to cut our stay short by one night and, although I didn't speak Spanish & she didn't speak English, she refunded the money back onto my card! The breakfast was included, and it was fantastic - maybe the best I've had in Mexico.

Miinukset: It was a bit of a walk into town along an unlit road at night. Not very safe.

Miinukset: we did not let any tip,because they forgot to give back change since they didnt have any at the moment ,but we stood 2 nights and they didnt even mentioned it after all. but everything else was ok.

Plussat: The off site facility we were put into was clean and new, but not a pleasant location. It smelled of paint or varnish and looked onto a dirt parking area. Unlike the main building closer to town, it had no interior courtyard.

Miinukset: The WIFI was not really functional. The room came will a meal plan, but the food was nearly inedible- dinner was pasta and a pile of ground mystery meat studded with carrots. The orange juice at breakfast was something other than fresh squeezed which seems sort of criminal with the wealth of relatively local citrus. I believe that the main dish at breakfast was wet chicharon - not a good version of something already difficult for this usually adventurous palate.