Etsi halvat lennot: Croatia Airlines

Disappointing

Plussat: The plane was 90 minutes late and we sat on the Tarmac for 35 minutes

Miinukset: The cheese sandwich is not great for a vegan, not that I expect vegan food but they could offer something less mainstream like a selection of fruits

Flight delayed by 2 hours with no communication

Miinukset: Our flight from Venice to Dubrovnik was delayed by two hours. During that time, no updates were given to the passengers waiting, the airport monitors continued to show the original departure time. Eventually the monitors showed a later departure time (which we still didn't make), but continued to show the same arrival time at the other end. If taken literally, it implied flying at the speed of light. I understand that flights can be delayed, I just want good communication about the status, which was not given.

Miinukset: The staff was extremely slow, inefficient and unhelpful. There was nobody to tell us that our flight was delayed. And the screens too weren't updated. Very bad experience flying with them.

Miinukset: I can't comment on connectiing flight because I'm still sitting in the airport waiting for the next available Croatia Airlines flight to get me to my destination. The gate agent was not very helpful.

Croatia Airlines doesn't take responsibility.

Miinukset: Croatia Airlines caused flight delay due to mechanical difficulties didn't provide adequate connection with following Croatia flight. I lost a day of vacation because they didn't want to accommodate customers and gave out false information.

90min late on departure

Miinukset: 90min late on departure