Cuenca hotellia

Plussat: Victoria was as helpful is she could be and the bed was comfortable

Miinukset: For a start it was not a hotel nor was it what anyone would call a 4 star boutique hotel. It was a set of separate rooms with no obvious reception or focus points. Our room was tired and in need of updating - bedding was old and frayed and nothing seemed to be as it appeared to be on the website. There were 2 mismatched coathangers,grass round the private pool was not cut, broken light fittings and a general air of neglect(definitely not 4 star) The staff were as helpful as they could be but could not make up for the lack of facilities and lack of care for guests. We booked for 3 nights and left after 1 ( and if we’d found alternative accommodation that evening we would not have even stayed for one night). Breakfast came to the room on a tray - coffee was lukewarm but less than one cup each but the rancid butter was the final straw really. It was one of 4 places we booked , was the most expensive and by far the most disappointing of all the places we stayed.

Plussat: The breakfast was outstanding. But we were very confused why we had no access to a pool and why I had to pay extra for my daughter. I’m not sure if it’s the mixed up between languages (Spanish to English) on their website, or if it was booking.com (who was TERRIBLE to deal with, when trying to fix these issues), but it was not a fun experience.

Miinukset: No pool. Having to pay extra for my daughter.

Plussat: Good location and quiet surrounding. Breakfast excellent.

Miinukset: More care shoukd be taken to cleaning.

Plussat: Really quiet and secluded perfect romantic get away!

Plussat: Staff, service, atmosphere, breakfast, all were excellent. Went out of their way to make you well welcome.

Miinukset: Need to have Google maps to find.

Plussat: Beautifully designed: furnishings and architecture. Modern building, mixed old/contemporary inside.

Miinukset: Website is not as totally clear as it could be that some rooms/cabins have no pool.

Plussat: Breakfast was really good, plenty of options but they delivered cold two times in my three days stay. Fireplace is cool too

Miinukset: I think the value for money is not ok.

Plussat: Clean , very nice place

Plussat: The room, the bed, the private garden, and the breakfast.

Miinukset: The swimming pool was very cold and we felt the price was too high for the service provided

Plussat: Staff were so friendly, breakfast was wonderful.the bed was glorious.

Plussat: The staff were very friendly. The breakfast was delicious.

Plussat: The owners makes you feel at Home. Extremely helpful and friendly.

Plussat: Fantastic ubication. Frendly housekeepers

Plussat: Lovely comfortable room .Very good breakfast.

Plussat: As I didn't eat little breakfast the owner invited me to own of her Fantastic green teas! Personal touch and very delicious Upon arrival, they also let me choose between the 2 empty rooms to see which one I preferred. I really appreciated this and I felt welcome and at home. I would return. Definitely a good haven if you're looking to spend a couple of days relaxing and retreating from life!

Miinukset: hostel is a walk from historical centre, but not so far. if you are aware of it it's no problem.

Plussat: Very nice, helpful owners in a very nice home. Excellent breakfast. Parking can be a little tricky if you have a car. Best to check in first and ask owners for the best place to leave the car.

Plussat: The owners were very accommodating and friendly. They gave us great recommendations for things to do and places to eat. The breakfast of coffee, fruit, toast with tomato and baked goods was a perfect way to start a day of hiking and site seeing. We parked for free on the main street along the river. The hostel is in a perfect location to see everything you would want in the old city, as well as a short walk to the restaurants and bars outside the tourist zone. I would 100% recommend staying there if you like a family run bed and breakfast type of accommodation.

Plussat: The staff was nice and helpful. The location was excellent.

Miinukset: It was difficult without air conditioning in late July. The wind was blowing from the wrong direction when trying to sleep.

Plussat: Nice people Cozy room.

Miinukset: No lift

Plussat: The large terrace with a magnificent view. Mattresses and pillows were fine. It was very quiet.

Miinukset: The room (No. 5) was very small, there was one chair for two people and nowhere to place a suitcase. The bathroom was so tiny that a corpulent person would have found it difficult if not impossible to squeeze around the door to get to the toilet. The hydro-massage shower did not work. No shampoo, tissues, etc. and the soap dispenser next to the sink was empty. The lamps gave the barest minimum of light. The room was very cold as the heating didn't work. There should have been coffee-making facilities in the room, those were in the lobby and not even free of charge considering the exorbitant weekend price of the room.

Plussat: Great room in quiet side of building

Miinukset: We were not informed about this Fiesta. I had asked for details of parking- to be advised that there may be a problem due to the fiesta was not a suitable answer. I tried telephoning the property twice - no answer. I had to park in Parking Mangana and walk quite a distance with luggage. Surly reception from young girl on Reception. Were then informed that there would be no breakfast served - due to the Fiesta??? Why??? A great room - in a fabulous part if the Old Town - but our booking could have been handled much better

Plussat: Comfy bed, powerful shower, beautiful view over gorge (which asked for).

Miinukset: Met on arrival by receptionist 6pm... but no other contact with hotel staff during stay... not a criticism but maynot suit some guests.

Plussat: Great location with stunning views

Miinukset: No parking but there was some nearby at a cost or free further up the hill

Plussat: Nice, stylish room with beautiful view to the canyon. Room was very big, even to big for two people. We had separate room with TV entertainment. In the evening you can enjoy beautiful sunset in quite room. Breakfast for this price (5€) was OK, but nothing special. Ham, cheese, tomatoes. No scrambled eggs or bacon. You can park for free outside the city, but it's only 5-7min walk.

Miinukset: Nothing to complain.

Plussat: 1. They have different sorts of loose tea (not bags!) make real tea in tea pot!!! 2. Free parking by the hotel 3. The room is big enough

Miinukset: 1. Place - 35...40min walking from old town 2. Breakfast was abundant, but not tasty⁰ 3. One narrow window in the room 4. No sleeppers

Plussat: DESK PEOPLE SO NICE

Miinukset: AIR CONDITIONED DID NOT WORK BECAUSE OF SPRING TIME. WE REQUESTED SOME FAN, AND HOTEL DID NOT HAVE IT. HORRIBLE NIGHTS. ROOM IS PREPARED FOR CONDITIONED AIR, SO IMPOSSIBLE SLEEPING WITHOUT AIR.

Plussat: Excellent staff, the Ladies there made me feel at home! Thank you and happy New Year! Breakfast is fantastic. And it’s good there’s a gym.

Plussat: Everything. Breakfast was very good.

Miinukset: Nothing.

Plussat: New, spacious, very clean and comfortable room. Very quiet neighborhood. Free parking space in front and around the hotel. Welcoming staff. Very good breakfast.

Miinukset: Far from old town.

Plussat: Situated In a great area to park besides the hotel and a bus stop over the road making it very easy to travel into the center of Cuenca, solving major parking problems.

Plussat: The staffs are friendly and helpful.

Miinukset: Nothing

Plussat: Excellent continental breakfast

Miinukset: Bathroom very small

Plussat: Staff extremely helpful. No problem parking on the street outside the hotel. Excellent tapas bar very close.

Miinukset: Shower head not very secure.

Plussat: Vastaanotto oli erittäin ystävällinen ja saimme samalla kartan ja hyvän informaation Cuencan näkemisen arvoisista paikoista seuraavan päivän tutustumista varten. Paikka oli myös marokkolaisen sisustuksensa ansiosta hyvin persoonallinen. Vuode hyvä, wifi toimi. Huoneen ulkopuolella oli viihtyisä ja mukava oleskelutila, mikä oli hyvä lisä, koska huone itsessään oli pienehkö. Sijainti oli kävelyetäisyydellä keskustasta, vaikka ei ihan keskeisellä paikalla.

Miinukset: Paikassa ei ollut tarjolla aamiaista, eikä mahdollisuutta laittaa sitä itse. Auton parkkipaikka oli kadulla, vaikkakin ilmainen.

Plussat: Property was clean staff were friendly.

Miinukset: Well if you want somewhere where it’s impossible to park and has a uncomfortable bed and pillow and you can her people coughing it snoring and doing there ablutions all night long then this is the place for you!!!

Plussat: Very cute and clean.

Miinukset: There isn’t option for breakfast but there is plenty of cafeterias in the surroundings so not a big problem.

Plussat: It worth the price. Free parking just in front of entrance. Fast and stable Wifi. Friendly staff. 15 min by walk to city center. Daily room service.

Miinukset: Room could be cleaner, but not critical. Bartender in restaurant speaks only spanish, so it's a bit complicated to speak with him.

Plussat: Very helpful and friendly staff. Clean, comfortable and within walking distance to tourist attractions, restaurants and amenities.

Miinukset: Quite noisy.

Plussat: Really good location, at the bottom of the old town. Beautiful views. Good sized rooms. Easy to find.

Miinukset: No breakfast option.

Plussat: It suited our requirements, good location and a breakfast we did not expect.

Miinukset: Nothing not to like

Plussat: Easy to get to both the "old" town and the "new" town. Walkable from the bus terminal (and the in-town regional train terminal). Hotel faces a river and a park. Hotel also turned on heating before sleeping time so one feels warm and cozy after coming back from walks in the winder season. Hotel does not provide breakfast officially but does provide packaged simple plain mini pastries and hot coffee, cocoa and tea bags in the morning in a ground floor room.

Plussat: The room in old building. Room 210 have spacey bathroom. Air conditioner in good place do not blow directly to the bed.

Plussat: Nice, simple 'hostal', very close to the old town. A property with character; i.e. quite old. Friendly and helpful staff. Simple, clean and basic facilities. Free coffee and small snacks provided in the morning instead of a 'proper' breakfast.

Miinukset: No complaints, as such.

Plussat: Nice big bathroom, very clean

Miinukset: Slow WiFi. No flexibility with later checkout (I asked for 2 hours) despite there seemed not many guests in the middle of the week.

Plussat: Nice and quiet cleanliness

Miinukset: I was recommended the restaurant in the village for dinner it was well over priced and the food was awful as this only place in the village eat, I have been traveling to Spain for over ten years this as been one off the worst place I have eaten.

Plussat: Its is a rural place to stay with quiet and warm spanish hospitality.

Miinukset: Food market is far away.

Plussat: The guesthouse is in a small village in a good location for visiting Cuenca. Our upstairs room was clean, looking out onto an interior courtyard. The room was small with a bedroom and bathroom. There is a small cafe where they offered breakfast for a fee. We did not get the breakfast. The staff did not speak English, but tried to be friendly when showing us our room. Good internet. We drove into Old Own Cuenca from here and parked in a parking garage to explore he village. Later we found there is parking at the top by the former castle ruins.

Plussat: Spacious room with great views from the balcony, and really comfortable bed. The spa was good value at 10 euros pp per hour,

Miinukset: The temperature of the sauna was very hot.

Plussat: Tranquil environment for a good sleep, Cuenca only 10km away and as a motorcyclist I was offered to use owner's garage to park the bike there.

Miinukset: Just 1 hour (from 9am till10am) for breakfast so if you need to access your email or find other info that is your slot in the reception area. Otherwise wifi zone is availanle in the courtyard but if it is cold you need a warm jacket because it is outside.

Plussat: We liked it’s rural location , the room was lovely and warm when we arrived, on a freezing day-a heater had been put on in our room and it was so cosy and welcoming. The owner was very friendly, happy for us to try our bad Spanish on him! Breakfast basic but ok, plentiful. Free parking. Quiet.

Miinukset: Our room was very small. There was no facility for tea/coffee- but it was still ok.

Plussat: La Melgosa is a tiny town near Cuence, but we had a great time, the hotel was excellent and a great value for the money. Really enjoyed our stay. In fact we originally booked for 2 nights, but stayed for 4..

Miinukset: We missed a better café near the property. There was a good one, but with limited products. However it was an excellent place to have dinner

Plussat: It was perfect: the room was very nice, quiet and modern. The hotel service very kind and they help us in everything.

Miinukset: It is a bit far of the city center.

Plussat: The facility is complete and standard and in fact a more business hotel alike. If you are driving it is very convenient for access and parking.

Miinukset: It’s about four kilometers to the center.

Plussat: Good breakfast buffet, safe underground parking, clean hotel.

Miinukset: Very uncomfortable bed, no safe in the room, located on the same site as a petrol station and McDonald’s, so not possible to keep the window open.

Plussat: Aamiainen oli hyvä.

Miinukset: Ilmastointi ei toiminut ja oli liian kuuma

Plussat: The hotel was a bit out of town, but we knew that. The receptionists were very friendly. The hotel was what we expected, clean and comfortable. Value for money.

Miinukset: Everything was fine. No dislikes.

Plussat: Excellent bathroom!

Miinukset: Not worth 4 Star. No restaurant very impersonal Excellent bathroom

Plussat: Great room. Excellent staff.

Plussat: Basic but nice.

Miinukset: No natural light in bedroom.

Plussat: Good location

Miinukset: Bed hard only one pillow

Plussat: The location, really good

Miinukset: A little bit noisy

Plussat: It was cosy and near everything. The place is perfect to park and enjoy Cuenca

Miinukset: There wasn’t hairdryer.

Plussat: Wonderful, friendly host! I came too early without informing them and they drove to meet me straight away!

Plussat: The hostel is situated a bit on the outskirts of the city, so finding a parking spot is very easy. The good thing is, Cuenca is a very small city. In about 20 minutes you're in the old part of the city, which is lovely to see.

Miinukset: When I arrived, the owner of the hostel was not present. Luckily, an inhabitant of the building let me in, so I could get into the hostel with a code. Then I couldn't find the keys, even when the owner explained everything on the phone. In the end, I ended up in another room, but it hadn't been cleaned yet. also, the heating worked sporadically, so sometimes it was very cold in my room.

Plussat: It exceeded my expectations! So clean and beautiful cozy room and big size! The staff was so helpful and kind! So well located in the hearth of cuenca

Miinukset: Nothing, it’s all good

Miinukset: No reception on arrival Not enough towels No coffee facilities as promised in the ad.

Plussat: The room was big enough for me, the hydro massage shower was quite nice and relaxing after a day of sightseeing under the blazing sun! The lady who checked me in was very friendly, even though she didn't speak English, so we had to communicate in broken English. Very good location, within walking distance to the casco viejo and to the casas colgadas and there are many bars and restaurants nearby.

Miinukset: I sent an email and a whatsapp message asking about check in and it took them a while to reply. When I left there was no one to check me out, so I had to leave the keys on the door. I guess there were some communication issues that could be improved.

Plussat: The place has really nice features. Pool, courts... really nice bar with good food and friendly staff. The staff is really accommodating. We did a really late check-in and they had everything ready for us.

Plussat: location - a little bit too remote

Plussat: Amazing place with the awesome host! Really we find this hotel fast, we didn't read carefully, look at photos that were looking normal. When we entered the house we felt ourselves like at home with awesome food and very friendly host. Everything is here - pool, restaurant with nice coffee and lunch and very clean air with comfortable bed. Thanks guys for this rest we will back for more nights in future.

Plussat: Its price.

Miinukset: Small room.

Plussat: Sijainti

Miinukset: Siisteys, kunto, aamupala

Plussat: Aamupala erinomainen, vuoteet hyvät, sijainti keskellä keskustaa ja nähtävyyksiä.

Plussat: Location and room size.

Miinukset: Staff doesn't speak English. My wife left her ring in the room and front desk couldn't understand us when we called.

Plussat: Comfortable, spacious room Clean

Miinukset: Old-fashioned hotel with very poor sound-proofing. Loud plumbing - flushing the toilet sounds like a spaceship taking off. There are no smoke detectors in rooms so people smoke inside, we smelt it from other rooms around.

Plussat: Lovely and quiet, big comfortable bed. great breakfast

Miinukset: the garage was not available as booked but the hotel kindly let us park in the grounds for which we were very grateful

Plussat: Siisti ja hiljainen huone. Hyvät vuoteet. Hinta-laatusuhde erinomainen (hyvä tarjous).

Plussat: Didn't eat breakfast

Miinukset: Air conditioning in the room could have been better

Plussat: Great location once we'd overcome the satnav issues! Easy walking distance from lots of eateries. Underground parking for the bikes, and only charged for the 1 space we got 3 bikes into!

Miinukset: Not much!

Plussat: The property was easy to find, warm and comfortable! We only stayed as a place to sleep. Didn’t see Cuenca so I can’t comment on the location for exploring the city. But I would stay here again!

Plussat: The attention and the building

Miinukset: The equipment is a bit old. Bathroom door got jammed with someone inside

Plussat: Hyvä aaminen.

Plussat: The location

Miinukset: Noise in the bedroom from the heating system

Plussat: We were amazed at the facilities. We would have thought we were in a 4 star. We had a suite with state of the art showers.Dinner was excellent as was the breakfast Very friendly an helpful staff set in amazing surroundings

Miinukset: Absolutely nothing it was perfect

Plussat: The location of the hotel is fabulous Away up in the mountain well its not too far away either

Miinukset: Nothing

Plussat: Nice hotel location and installations very good, out from city but very easy to access

Miinukset: The problems raised come from. 1-Bad maintenance of rooms, no TV in operation. and Poor curtains to stop sun in the morning. Both things claimed at conserge, 3-Cracy noice from children playing through all rooms living . Nobody stopping and even worst their parents, no respect. 4-Dogs allowed where the noise that generates stops any idea of relaxing stay

Plussat: Beautiful property and great games room and kids play room. Great breakfast too for a reasonable price.

Miinukset: Waiters in the cafe weren’t great, and under staffed so hard to even get their attention to get your order in.

Plussat: Charming, lovely grounds. Worth the short drive to & from Cuenca.

Plussat: Location, stuff, furniture.

Miinukset: Great location. Although 3 star only, to me it was more of a 4.

Plussat: the ambience of this old monastry is excellent the restuarant was good for set menu and a good mix for breakfast.It is 10 min drive to town not a 5 min walk.

Plussat: Large room with separate lounge area. Very comfortable.

Plussat: Very good kitchen, extremely nice terrace, good location to visit and park Cuenca.

Plussat: The excellent location for visiting Cuenca, and vantage points for taking pictures of the famous cliff homes.

Plussat: The location was perfect, just far enough out of the town to be quiet and restful. We had dinner in the hotel restaurant on both nights of our stay and the Menu de Hotel was excellent. Waiter service was great and the food was nice and hot!

Plussat: the veiws were excelent from hotel grounds

Miinukset: Light fittings hanging by wiresfrom ceiling, full of cobwebs

Plussat: sightseeing and theposition of the hotel

Miinukset: the breakfast buffet bread was stale staff were not responsive and the variety of meats and fresh fruits was poor

Plussat: Nice and quiet in beautiful surroundings. Fine breakfast

Miinukset: Except for the lady receptionist the staff is poor in English (and German and French as well). The restaurant should open already at 8 pm in stead og 9 pm

Plussat: The quiteness.

Miinukset: Too far away from anything.

Plussat: The situation ,food,staff,and the history of the building.

Miinukset: I felt it a shame that the grounds seem to be a little neglected,at one time it must have been lovely.