Dothan hotellia

Plussat: the location

Miinukset: not very clean- cob webs, spots on carpet and the bathroom was not great-shower head was half broken and the tub was not draining properly

Miinukset: Our room was not clean. Stained carpet/furniture. No hot water. Morning desk person was rude, talking on her phone while guests were waiting for help and when I questioned my bill she took it and threw it away. Never put her phone down. Very frustrating!

Plussat: Location is OK. A little hard to get into.

Miinukset: Never any coffee downstairs in the morning. Always empty.

Plussat: Went above and beyond with Coronavirus. Had sack breakfasts which we really appreciated

Miinukset: No

Plussat: The staff was very friendly. I didn't partake in the breakfast, but it looked very good. The room was nice and spacious. I have no complaints.

Miinukset: I would have preferred it to have a workout room, but there was a Planet Fitness literally 1 mile down the road. I was there on business, the location was great, and it was clean and met my needs.

Plussat: The staff member at check in was a great person!! Very helpful.

Miinukset: The bath tub not clean. Need a new shower head!! The bed was not made neat look as though someone had slept in it!!

Plussat: The people were all great.they were professional, hard working and did all they could do.

Miinukset: I had 2 rooms.For the 3 nights we were there with had no hot water. How on earth in this day and age not to have hot water that long. Wouldn't be back.Checked out. Family & relatives went to see oldest son graduate from army helicopter school.

Plussat: The bed seemed to be clean. I didn't use the shower as the rest of the place just turned me off. If a banana, snack bar, & packaged muffin in a paper sack is your idea of breakfast, enjoy.

Miinukset: The hotel was dirty - carpeting in halls & room is stained dirty, elevator was dirty, window curtain was shredded. chair was broke, Need I go on??? I stayed because payment was non-refundable and I was too tired to go elsewhere. 'Breakfast'= Joke!

Plussat: It was convenient. The staff was nice. Service good. Room clean, bed comfy.

Miinukset: No. If it were dog friendly, our friends would stay there too.

Miinukset: Coffee bar in room not filled, dirty carpet, bathroom very dusty dirt on baseboards and door

Plussat: breakfast

Miinukset: dirty floors

Plussat: The staff was helpful, kind and met our needs.

Miinukset: Our room did not have hot water for 1 whole day! The staff reset the hot water tanks and called the general manager several times. No compensation was offered and we had to beg to move rooms to a floor that had hot water!

Plussat: No roaches or bedbugs

Miinukset: No

Plussat: Area

Miinukset: The room we stayed in with our dog had huge stains on the floor and was not worth the regular amount for the hotel, let alone an additional $20 for having a dog.

Plussat: The location was convenient and for some reason I'm missing my Windham rewards at a few locations. This is Ulysses Roberson, email geez9002@gmail.com. I always expect discounts and better service for being a Windham member, but I'm not getting it. My company name is Odyssee Express, and my wife is Samantha Roberson and son Yasien Roberson. We travel often. Can you email me a copy of copy of my membership info and receipts, thank you.

Miinukset: The above family members were there this time.

Plussat: No breakfast and no pool. They say its closed due to the virus but other motels in the area that offer breakfast are making provisions and their pools are open. The rooms aren't anything special but they are clean and comfortable. The staff is friendly and it was pretty quiet there.

Plussat: The room was clean and comfortable.

Miinukset: The front desk clerk was rude. Claim they couldn't find my reservation even after I showed him the confirmation #. It took over 30 minutes to get into my room with no apology just rudeness.

Plussat: The best thing I liked was the location of the hotel.

Miinukset: This was the worst Howard Johnson I have ever been too..

Plussat: Nothing

Miinukset: Rude staff mold in bathroom

Plussat: Location

Miinukset: My to was tearing apart

Plussat: It was a convenient location from the plant I'm working at.

Miinukset: The carpet had a foul odor to it.

Plussat: nothing .They are liars !! WE had to rent another room at a different hotel

Miinukset: We didn't even stay at this hotel.They lied to us on the phone. We booked a smoking room and when it pulled up it said non-smoking so w called and we were told it would be changed .When we arrived it was not changed they said it was our mistake .

Plussat: Nothing

Miinukset: Best stay somewhere else for the money its run down rooms not clean i never stay there again

Plussat: There was nothing to like.

Miinukset: The room wasn't what I was thinking I was getting. And it had a smell and the couch looked like something out of a college dorm.

Plussat: The girl that checked us in was very nice and we did get a downstairs room that we asked for to accommodate my disability!!

Miinukset: The room was nasty, every surface was sticky, cigarette burn holes in the blanket and sheet, baby roaches on the floor and when we woke and turned down the bed there was one in the bed too‼️ If it wasn't too late I would've canceled and gone somewhere else; we couldn't wait to get back home and get clean‼️

Plussat: My second stay was better than the first. I like staying on the second floor less noise to hear from the above guess especially when I'm trying to get rest for work

Miinukset: I don't have any dislikes at this time.

Plussat: The mirror was clean.

Miinukset: The dead roaches on the floor, black mold behind the peeling base moulding, poop on the outside of the toilet, inside toilet not clean, blood in bath tub, dust and dirt on horizontal surfaces. Had to request new linens due to pubic hairs and grease spots. Had to go to front office to get these. They didn't smell like they had ever touched bleach. Asked but couldn't get some rags and disinfectant to properly clean the room myself. The photos below don't tell the story, but supports my observations.

Plussat: Leaving it!

Miinukset: Save your self it's to late for me don't stay here! Greeted by roaches scurrying the floor and flies! Ceiling paint bubbling and hanging down showing moldy water damage. Mattress and pillows were old dirty stained a yellow tint with big brown stains.

Plussat: Location was nice, showers were hot, blankets were clean. TV worked well, room was nice size

Miinukset: Fridge was broken, couldnt get cold at all, electric outlets didn't all work, a/c in roo. was broken but still kept it cool.

Plussat: Nothing bad experience

Plussat: The bed

Miinukset: The ac didn’t work and bugs

Plussat: The big bath tub was nice

Miinukset: The bath tub along with the rest of the place had dirt on the floor, cigarette burns in the mattress and sheets, and there were red stains in towels.

Plussat: Staff was friendly. Location was good. Room was clean

Miinukset: Our pillows had blood stains on them and they didnt have any more. Killed a baby roach soon as i opened the door. People beside us was smoking weed and we could smell it in our room.

Plussat: Nothing

Plussat: Nothing particularly.

Miinukset: Tv had horrible quality. I brought my children so that we could swim. Arrived at 7pm and wake up to find out the pool is void of water. Also asked for an extra pillow and was declined. So I kinda feel like I wasted ---$ fo a handful of awake hours.

Plussat: Little bit noisy at night (weekend)

Miinukset: Even though they clean the outside daily but there is still garbage on the ground, Needs more garbage can around

Plussat: Everything was relaxing and clean

Plussat: Clean room could never swim asked was told it was closed in july???

Miinukset: Couldn't sim

Plussat: I do like the kind service, the size of the whole motel is nice and they have a beautiful little garden type thing in the center. And definitely the restaurant is a huge plus!! They have hot food for breakfast and it is definitely worth the price! Even if it's just for breakfast alone .

Miinukset: They always stick me in the back building, which is one of the less nicer ones. Some of the facilities work and it's mainly the bathroom I have an issue with.

Plussat: NOTHING

Miinukset: Twice the room keys didnt work, other tenants smoking marijuana (HEAVY ODOR!!) Nicotine on walls, windows smudged, electrical and/or phone lines hanging out of wall, cobwebs in corners of ceiling, spider in shower, roaches behind fridge and crawling over pillows. Pool had some kind of murky film over the top Absolutely the WORST stay of my life. Money was refunded at 2am when we had enough. I have pictures available.

Plussat: They were pretty nice annoy letting me stay till noon bc of my ride..

Plussat: Nouthing

Miinukset: They harrased me from time I got there unroll I left

Miinukset: Bed was too high. Toilet was way too low, hurt every time i used it. Only one tiny garbage can jn room. Coffee pot didn't look clean so i didnt get to make coffee. Noisy people kept us awake. Free breakfast was only a packaged blueberry muffin. Not even a choice of muffin. I dont like blueberry.

Plussat: The bed was really comfortable and clean. The air conditioner was on point for the hot temperature. The shower was great. Nice tv with good stations.

Miinukset: There were holes in the walls all throughout the room. The carpet was really dirty and smelled like mildew. Some of the towels were extra dingy. No plug outlet at the desk.

Plussat: Staff friendly.

Miinukset: No there was not anything I disliked.

Plussat: Easy access, room was clean

Miinukset: The room had a old smell it it and needed updating. We booked a double room and the management upgraded it to a suite however the extra bed was a pull out bed and you could feel the springs in the mattress. The bedroom bed was comfortable though. Room was clean but needed updating

Plussat: Location and staff

Miinukset: A c. Was barely working, told night staff nothing was done.. and bit by bed bugs, a few was seen on mattress

Plussat: Jake was very nice! The bed was very comfortable!

Miinukset: It wasn’t as clean as I was hoping. Mold was on the ceiling in the bathroom and paint was chipping badly off of the tub. Someone came in our room while we were gone and checked the AC filter, when we returned a dirty AC filter was lying on our bed. Not acceptable!!

Plussat: Great location

Miinukset: Great beds very comfortable bed

Plussat: Husband liked breakfast

Miinukset: The room was moldy, dirty and caused me to have a panic attack. Have pics, also torn dated smelly carpet

Plussat: The staff was friendly and the location was good.

Miinukset: The room was lacking somewhat in cleanliness. The carpet was torn up and there was dog hair on the comforter.

Plussat: The whole staff

Plussat: Close to where I was going and lots of restaurants

Miinukset: Room doesn't get cold it goes off and own by itself one would think that if you pay for the room you control the air

Plussat: Everything was great I don’t have no complains. Awesome place

Miinukset: The room was really hot. I couldn’t get the air to come on and their was not any rooms available for us to move too. I air conditioning finally came on but didn’t really cool the room. The air conditioning probably got the room to 74 to 76 degrees.

Plussat: Pet friendly and comfortable

Plussat: Front desk staff willingness to do whatever we needed, except for the ice problem.

Plussat: Employees were very nice

Miinukset: Very out dated, water pressure sucks. Was not a 2.5 star hotel

Plussat: The property was fairly priced and the location was great.

Miinukset: The staff didn’t seem to care about their jobs. They were not friendly or welcoming.

Plussat: Great

Miinukset: Bedroom carpet dirty and extremely worn. Checkin Staff not very Friendly.

Plussat: The bed was So big and comfy.. Staff was very friendly.. Everything was super clean

Miinukset: NO BREAKFAST

Plussat: Convenient location

Plussat: Relaxing room

Miinukset: Very clean hotel. Staff was great.

Plussat: Location according to our travel needs

Miinukset: Had to change rooms due to poor smell in original room booked.Ended up having to change rooms and they didn't have a comparable room available. Pool was green and breakfast was not fresh. Also had some maintenance issues like toilet seat broken.

Plussat: The friendly and helpful staff.

Miinukset: NO

Plussat: the staff were great.

Miinukset: Needed some updating especially with the bath & TV.

Plussat: The bed was spacious enough for my 10 year old and I to sleep in with plenty of space to have another person to sleep there too.

Miinukset: A/C on second floor in hallway by room 201 operates loud when its on

Plussat: Location

Miinukset: Too expensive, paid $40.00 more than I had to at Holiday Inn Express the next day in Leesburg/Tavares Fla. Holiday Express was newer and just as nice.

Plussat: The staff was very friendly and helpful. Also the rooms were sound proof. I did not hear anything and I was right by the pool and ice machine.

Miinukset: My room has a slight smell of smoke even though it was non smoking. It dwindled the more the day went on.

Plussat: The hotel was very clean staff was nice and helpful

Miinukset: Well when I 1st got there no towels in the room. They had a note about not cleaning stay overs and changing towels unless the guest ask they should have told us at check-in Just my opinion.

Plussat: Breakfast layout and friendly staff was wonderful! Front desk person when we arrived was very welcoming and helped us find a local good place to eat. Also loved the flavor infused ice water at the desk .

Plussat: Breakfast & the comfyness of bed & pillows

Plussat: It was quite

Miinukset: Nothing

Plussat: Very clean and very comfortable. I was very a happy with this hotel and would absolutely stay here again.

Plussat: I travel every month for business to Dothan. This hotel is clean, convenient, and great from a price point. Highly recommend.

Miinukset: No

Plussat: Comfort, soaps I have already ordered! Courteous front desk, food by front desk

Miinukset: Nothing

Miinukset: quality of breakfast items a bit below par - bagels not fresh

Plussat: It very quite.

Plussat: The staff and it was nice and quite

Miinukset: No

Plussat: Friendly staff, quiet comfortable rooms

Miinukset: Every thing was great

Plussat: Everything was nice and clean. Very affordable prices.

Plussat: This property has possibly changed management and/or staff. I have stayed here every year for the past 5 years, but this year was the worst. Fraudulent charge on my credit card upon checkout.

Plussat: The friendliness of the staff along with how clean it was.price was great too!

Miinukset: No

Miinukset: The place was still under construction as of 12/19. Drywall and paint all over. Two of us had allergic reactions coughing once in the room. Staff always great. Breakfast was good. Value still good but we would not stay there again.

Plussat: very good location good cookies.

Miinukset: Yes it was 101 and the pool was closed no reason given

Plussat: Excellent

Plussat: Clean, comfortable, good location

Plussat: Clean, freshly updated, comfortable rooms!!!! Thank you for a great night's sleep!

Plussat: The staff were so friendly and efficient. Room was large and comfortable. A great value. Would definitely stay again. We are a srnior couple.

Plussat: Nice - Clean

Miinukset: no- perfect experience- friendly staff- good breakfast

Plussat: I liked that the staff was nice and courteous and how the hotel was close to restaurants and shopping centers.

Miinukset: The only issue that I didn't like that the room that I had had a moldy smell that bothered me.

Plussat: Location . Near restaurants and shops

Miinukset: The hotel is really dated. The bedding was dirty and the sheets felt damp. Horrible experience. I took a risk because everything was sold out.

Plussat: We liked everything.! The staff was so friendly and nice. Everything was clean.

Plussat: There was no breakfast, room service, and my room wasn't ready at check in so they tried to put me in a standard room. But the front desk lady was very nice and put us in a other room

Miinukset: My room wasn't ready at check in.

Plussat: The staff

Miinukset: No

Plussat: Breakfast, snack store, friendly employees, accommodating

Plussat: Front desk assisted me resolve double booking error I made with booking.com

Miinukset: Nothing

Plussat: The room was very clean. My husband and I remarked that it was one of the most comfortable beds we had ever slept in, especially at a motel/hotel. Our room was down and out, close to a side door.

Plussat: Room smelled of cigarettes

Miinukset: Smell in room

Plussat: Super clean. Very comfortable bed. Grab and go breakfast was enjoyable. Will stay here again!

Miinukset: Entrance to hotel.

Plussat: Location and cleanliness. The staff were helpful and friendly.

Miinukset: The beds need to be changed out. They were very worn.

Plussat: Very clean and updated. Great bed, perfect night's sleep.

Plussat: Cleanliness and breakfast

Miinukset: Check in took a little ling and then our room needed to be switched

Plussat: The hotel is nice but the staff made the stay perfect. What a group of kind and hard working people. Everyone was fantastic.

Plussat: Nice place to stay

Miinukset: I checked in at 3:05. Assigned room not available. Told to sit in lobby. About 15 minutes later desk clerk came by and said room still not ready. I offered that there must be another room that I could be put in. It happened 5 minutes later.

Plussat: The staff was amazing and extremely friendly. A great place to stay!

Plussat: Short stay, Covid compliant. Convenient , clean , comfortable. Safe great value.

Miinukset: Well, due to Covid no Pool, weight room or hot breakfast ~but I’m ok with that.

Plussat: Everything was clean and nice.

Miinukset: The amount of water that comes out of the shower feels like a trickle, needs more water and pressure.

Plussat: Very clean and staff was friendly

Miinukset: No

Plussat: Soft towels, great breakfast and kind generous helpful staff

Miinukset: All impeccable

Plussat: Price

Plussat: Location and convenience

Miinukset: The lady that checked us in and out gave poor customer service.

Plussat: Had 1 sm problem, told the staff. It was immediately fixed ...The care & friendleyness of the staff from mgmt, front desk , mait, & housekeeping.ALL were fantastic.!!

Miinukset: NO

Plussat: Not one staff member were a facemask.

Plussat: Staff

Miinukset: Cleanliness

Plussat: The cleanliness and location!!

Miinukset: None

Plussat: Close to golf course where we played tournament

Miinukset: Breakfast and coffee available on site but due to COVID all was shut down.

Plussat: Friendly staff and was quick to fix any issues that needed resolving

Miinukset: No

Plussat: up to date rooms

Miinukset: High prices on food

Plussat: Very clean, great location for my stay. The staff was attentive to my needs.

Miinukset: No

Plussat: The bed was super cozy and the design/decor in the room was very nice and convenient

Miinukset: The charges me over $700 for 2 nights in a regular room with one bed when booking.com said it’d be $206!!!! My account is messed up now and overdrawn by $200 and now my checks for my utilities and etc are bouncing costing me more money and the manager won’t call m back!!!! I’m extremely upset and will never return. The Only thing that I’ve been told is one lady which is a housekeeper said it was because someone was smoking in the room I do not smoke neither does my husband we have never smoked solllonly thing that I have been told is one lady which is a housekeeper said it was because someone was smoking in the room I do not smoke neither does my husband we have never smoked so if that happened happened after I checked out. I’ll bring in the room for two nights I ended up only staying one night the last night I came in at 2 o’clock in the morning and I left at 11 I was in town for a funeral and my sister stayed the night before I let her use my reservation nobody spoke to their room and sister don’t even smoke I don’t know what their deal is but I tell you what I’ll never use courtyard ever again and I will never suggest it to anybody yeah I will take it all the way to the court rooms if I have to just for principal someone’s going to pay me back by $700 in full and what Ever checks belts or other payments this causes me if I have to pay a lawyer to do it like I said for principal and I couldn’t use any of the facilities there so it was false advertisement the pool is closed there was no breakfast All they did have was a Starbucks coffee that you had to pay for it was horrible the worst experience I’ve ever had at a hotel and I used to work for Hilton home to suites

Plussat: The staff

Miinukset: There was no breakfast included in the deal and a small breakfast was over $13.00 per person. I was charged $4.50 for three can sodas.

Plussat: Great breakfast.

Miinukset: Very outdated, no fridge but furniture eluded to a fridge that used to be present. Beds were OK.

Plussat: The overall appearance was clean

Miinukset: The bathroom toilet was not cleaned properly.

Plussat: Staff polite and clean.

Plussat: Service

Miinukset: Pool closed no hot breakfast

Plussat: Beds are very comfortable

Miinukset: Grab n go breakfast due to COVID but totally understandable

Plussat: Friendly staff - pretty clean room - there was nail polish stain in bathroom, quite a bit that I think nail polish remover would have removed. Otherwise all was good. Clean, comfortable bed and nice coffee machine in room. With Covid - the little bagged breakfast is a nice touch for sure.

Miinukset: Hot pink nail polish in the bathroom - could have taken a little effort to remove that

Plussat: Friendly staff

Miinukset: Had to keep asking clerk to come let me in my room door was messed up.

Plussat: The hotel was remodeled and it looks great. Staff was very professional.

Plussat: This was the nicest HIE that I have ever seen.

Plussat: The hotel presented a very clean image and safe image.

Miinukset: NA

Plussat: Clean

Miinukset: No

Plussat: Nice n clean Good breakfast

Plussat: It was cheap

Miinukset: The vending or ice machine didn't work

Plussat: It was affordable, clean

Miinukset: The cleaning staff never came to replace our dirty towels even after asking 2 days in a row I still had to go to office to get clean ones each of the 3 evenings we were there.

Plussat: Location

Miinukset: Infested with roaches in and around the refrigerator and microwave. Couldn't even use the microwave because of the smell

Plussat: Would have been a nocomplaint stay if the ac hadn't smelled so musty.

Plussat: Everything was professional and the staff was awesome.

Miinukset: I loved everything

Plussat: It is quite at night

Miinukset: Everything was good

Plussat: The price was fair.

Miinukset: As soon I walked in the room, there was an odor to it. The bathroom looked as though someone has just used it. There were ash or something in and on the toilet seat as though someone were smoking. The bed had stains and hair on it.

Plussat: Location.

Miinukset: Non smoking room reeked of cigarette smoke. Had to purchase candles and lysol to drown it out. Bed spreads looked 20 years old. Bed frames sound like they were about to collapse. Terrible!

Plussat: Good price

Miinukset: Did not have Continental Breakfast as stated. Tiny parking lot.

Miinukset: That the housekeeper didn’t knock before coming in and it wasn’t check out time yet.

Miinukset: House keeping lied on me and my family room wasn't clean the General manager don't do her job horrible service

Miinukset: People banging on doors close to me all night and there was trash in parking lot next morning like a party took place.

Plussat: Breakfast was great everyone was very nice. A pleasure staying.

Miinukset: Toilet paper was not very good at all.

Plussat: The quietness of the room..

Miinukset: Had no dislikes

Plussat: The location was great with everything from restaurants to shopping in the immediate area. I liked the room setup with the bedroom area and living area separate but the ability to watch the tv in either.

Miinukset: The rooms and kitchen area could use some updating along with the bedding, but for a 3 star hotel in Dothan, AL it was fine.

Plussat: Couldn't have asked for better! Highly recommend!

Plussat: I loved everything

Miinukset: No

Miinukset: Gym was not very good

Plussat: Location

Miinukset: The room was not clean

Plussat: Great Location, amenities in questroom excellent, breakfast better than most.

Plussat: Room was very nice

Miinukset: All was good

Plussat: Had a basketball court on the premises

Miinukset: Loved everything about the hotel except the price

Plussat: Everything

Miinukset: No

Plussat: Very nice hotel in a great location.

Miinukset: There was crumbs on the carpet and a dirty dish in the sink, but everything else was clean.

Plussat: Nothing

Miinukset: There was renovations going on around the whole hotel and on all sides of the room. The rooms had layers of dust, stains on the sheets, and roaches when you walk in the door. The front desk staff was rude and nasty.

Miinukset: The website said there was a refrigerator. There was not. My room was non-smoking, but my bed clothes smelled like cigarette smoke. There was not even a garbage can in my room.

Plussat: Staff members are very attentive.

Miinukset: May need to improve breakfast items.

Plussat: Nothing

Miinukset: Everything is was worst Hotel I've been in a long time.. Nasty Stay Away!!

Plussat: Location, it was on the way to where we were heading.

Miinukset: Dirty and in a state of disrepair. It looked as if someone decided to remodel then changed their mind after they began the tear down.

Plussat: Leaving there without an infectious disease!

Miinukset: Super dirty. Desk staff was distracted by another employee rather than taking care of the quest (me). The bar next door promoted a few seedy people wandering the halls at night. Hallways were just as filthy as my room.

Plussat: Front desk courtesy

Miinukset: Refrigerator not working No coffee maker No bath cloths and only 1 towel for 2 guest Pool nasty

Plussat: Everything was awful

Plussat: Sent Survey no response back

Miinukset: Terrible

Plussat: The shower was spacious and the bed was somewhat comfortable.

Miinukset: Facility is very outdated . The lobby is very warm and musty. Curtains in room are old and tattered . Television is outdated and I could barely see the show that was on . Fridge in room and air conditioning unit were old and loud . There was only two small packages of shampoo in the shower . No soap, lotion or conditioner. Towels were old and rough. Wash cloths were stained . Comforter and sheets on bed were stained .

Plussat: Great location room was clean

Miinukset: WiFi wasn’t working

Plussat: Motel was in great location

Miinukset: WiFi wasn’t working

Plussat: The location

Miinukset: The service was horrible, hotel was nasty, and they double charged my card

Plussat: It had a shower and a bed.

Miinukset: It was better than sleeping in my car. Took awhile for the water to get hot enough to take a shower. The floors were not clean, soles of my feet were diety,just walking for the shower to the bed.

Plussat: Everything

Plussat: Being across the street from mall

Miinukset: Run down needs to be renovated

Plussat: The room was nice

Miinukset: The guy who checked us in was rude and difficult and it was a really small room..

Plussat: I like the mineral spa and pool and the employees here was all very nice.

Miinukset: No one told me that the refrigerators in the room were just not plugged in and ruined and entire fridge of food that was meant to SAVE me money on my trip here. There is a disgusting film on the floor that left a residue on everything probably from some find of floor cleaner. It was an act of Congress to get towels. Our room came with one full sized towel and that was used for the shower. we were instructed to bring the towels from our room to swim and when we couldn't and asked the front desk he said to go find room service people and there were none visable at all. It was 730 am and check out isn't until 11 here so it would make sense that I didn't see a single one and we walked the whole perimeter just trying to find someone and still didn't.

Plussat: Friendly staff

Miinukset: It's an old building so that has to be taken into account that it's not as plush and something new. My biggest problem was the bathroom door did not shut due to the toilet being in the way. The hotel is on a golf course so I'm thinking that because their primary guests are men who are golfing they don't strive to make the Hotel facility nicer

Plussat: The staff was very nice and helpful. There was plenty of parking.

Miinukset: Beds were not comfortable and the sheets did not fit the bed. Also, the sheets were worn out with holes in them. The towels were tiny, rough, and cheap. The TV was tiny and not centered in between beds. There was a cricket in the vent that made noise all night. The hotel is very old and outdated.

Plussat: The cleaniness of the room, the comfort of the beds. The staff was great ended up having to extend an extra day I had no problem. Thank you and will definitely be coming back.

Miinukset: Everything was great, with this COVID it made things crazy for everyone. Your staff made it so it had no effect on the gurst. Thank you so much.

Plussat: People/staff

Miinukset: Questioned the cleanliness bc of overpowering air freshener

Plussat: Staff was super friendly and helpful! The mineral springs were just what I needed and the swimming pool was great. I had a very relaxing and enjoyable visit there.

Miinukset: The bed was very hard on my back.

Plussat: Nothing

Miinukset: Everything. it was old and everything in it was old.

Miinukset: Old no updates in many years. Creepy, cars trucks and motorcycles coming and going all night. NEVER would stay here again. Big mistake!

Plussat: Breakfast every day.

Plussat: Location

Miinukset: Somewhat dated

Plussat: N/a

Miinukset: Well when I first arrived, I was informed they do not take cards (thought was odd) and the window clerk wasn't that helpful or even understanding! I was especially dissatisfied with my bathroom; had a leak in the ceiling from the water pipes busted. Was noisy and just terrible.

Plussat: nothing...

Miinukset: pathetic.... this place is a joke!!!!! drug addicts, junkies, people fussing, room filthy, roaches in the refrigerator, 2 microwave stacked on each other, guest next door kept calling asking for a lighter , & all the linen was dirty from the towels to the sheets!!!!

Miinukset: Towels and washcloths could have been cleaner some had hair from past guest in them. Coffee pot had mold in it!! Other people staying at motel were trying to bum cigarettes. Did not like the vibe of the area.

Plussat: Nothing.

Miinukset: Roach in the room. Had to be moved to three different rooms because first room the fridge didn't work, the pillows were dirty. 2nd room the toilet bowl was rusty and nasty. fridge worked but was dirty. the third room I gave in. bathroom smelled like pee and the towels and washcloths were dirty. roach crawled in the room. I was able to kill it, but couldn't sleep after that. Kayak had a price of $41 and I reserved for that price. When I checked in, they told me I had to pay more because they don't honor the discount price. after staying there, they should be ashamed to charge more than $41 because the stay there is worth less than that. After this I only stay at hotels with 3 stars or better and a guest rating of 8/10 or 4/5 or higher.

Plussat: Didn't have one

Miinukset: Everything

Miinukset: I had a Jacuzzi room and there was 55

Plussat: Located nicely

Miinukset: Dirty burn holes in bed sheets

Plussat: N/A

Miinukset: It was a bit noisy from intoxicated guests

Plussat: cheap

Miinukset: run down

Plussat: Room was clean and comfortable. I appreciate the fact that they offer smoking rooms that is a convenience that is often hard to find.

Plussat: New renovation

Plussat: Free breakfast

Miinukset: The hotel was definitely not clean and the furniture was beat up. It needs some very basic maintenance and a thorough cleaning. It seems like they're buying new blinds and bedspreads when they oughta be painting and getting rid of busted up furniture

Plussat: Location, check-in staff, price

Miinukset: hot water did not work in shower, no one at front desk at check out, dead bug on the floor

Plussat: The price. The breakfast was also very good.

Miinukset: I told the hotel, I needed two bottom rooms; both my friend and I (two rooms) are handicapped, and going upstairs is difficult. I was given one upstairs room. It took me over an hour to get my stuff in.

Plussat: Location convenient for travel to Florida... Right by hwy

Miinukset: The mattresses were not very good but ok for a one night stop over...

Plussat: It gave me a place to sleep

Miinukset: Yes my reservation said I wanted a smoking room. I have never smoked a day in my life. The not full hotel wanted to charge me extra to change a room I had not stayed in yet. She also was rude about it.

Plussat: This hotel is in a good location. Just minutes from everything.

Miinukset: They have done some upgrades, but the room is still dingy and dirty and the air unit is disgusting The beds are not comfortable at all.

Plussat: Clean room with a nice New TV.

Miinukset: Maid forgot to put towels in the bathroom. Front desk sent towels up to the room right away.

Plussat: The location was great.

Miinukset: The service was horrible.

Plussat: I liked the front desk clerk. She treated me very nice!

Miinukset: I got woke up by a maid that opened my door early without knocking and scared me. They did not have "do not disturb" signs for their doors. They do not like giving you extra towels and washcloths for some unknown reason. They should be nice to customers.

Plussat: Price and location

Miinukset: Beds and showers need some work.

Plussat: Great for the price!

Miinukset: Bed blanket had holes burned in it. Room smelled.