Douglasville hotellia

Plussat: Everything was most excellent no complaints

Miinukset: My stay was totally most excellent

Plussat: Location is very easy to access Interstate 20. Staff is always very respectful.

Plussat: Great service and great breakfast location very convenience to restaurants Grea

Plussat: Easy in and out.

Miinukset: Found hair on bathroom floor.

Plussat: Amazing Location and staff. I came down for a funeral for my grandma and they did everything in their power to make sure I was okay and had what I needed during that hard time it was convenient too several restaurants and walmart

Miinukset: No complaints

Miinukset: This hotel was definitely priced and rated wrong.

Plussat: What I like best about the hotel that it was in the best route because it have stores and restaurants at walking distance in the cleanliness of the room I give it a 10 and a service was awesome and breakfast was pretty good

Miinukset: The only one thing that could change is that they have a bus that can take people to the stores if they don't have vehicles

Plussat: Close proximity of many restaurants.

Plussat: The room was very comfortable and very very clean!!!

Miinukset: NA

Plussat: Quiet, clean, nice place to stay.

Miinukset: No

Plussat: Great rate and free breakfast

Miinukset: Location. Lots of construction on I-20 makes it more difficult to get to from Atlanta.

Plussat: Everything from our room to the breakfast. To which was needed.

Miinukset: I stayed here for New Year's Eve and went to Highlanders Bar and Grill. The staff at the hotel made me feel comfortable and Welcomed and the hot breakfast was wonderful you had everything from cereal and fruit to Eggs Gravy sausage biscuits and even waffles. Excellent hotel. The beds was super comfortable.

Plussat: The hotel was very nice, much nicer than I was expecting. One of the nicest LaQuinta's I have stayed in. Hotel employee, who was working the breakfast went out of her way to make sure everything was satisfactory.

Plussat: Everything was great

Plussat: Well kept, quiet and clean.

Plussat: Comfortable room

Miinukset: Room was remodeled, bathroom was not.

Miinukset: People down Hall let 2dogs out of their room unleashed. They charged me barking and growling. I was mauled by dog years ago and am scared of then today. Needless to say this terrified me so badly I got physically sick.

Plussat: Hotel breakfast was very good. Room was clean. Staff was friendly.

Plussat: Beds were comfortable. Appreciated that they provided body wash as well as regular bath soap. And also was happy to have boiled eggs available on free breakfast bar.

Miinukset: Finding the road to the hotel was a little challenging but once you figured it out it was not so bad.

Plussat: Every staff member was kind, courteous and friendly. Made you feel welcomed.

Plussat: Excellent staff. The 2 Gentlemen that were there when I checked were friendly and very helpful. I travel to this area every year. Last year I tried another property because of they were less expensive and was once again taught you get what you pay for. So this year I came back to the LaQuinta.

Miinukset: Hard boiled eggs tasted like preserved. For me would be better to not have any if you are not going to make your own. They just had a horiible taste. Other than this - was an excellent experience.

Miinukset: The staff did not accommodate me and my husband regarding a feather free room. They only had 2 non feather pillows that were so thin and did not remove the feathered pillows! I had to throw them in the closet! Not happy! The room was spacious which we liked since we were traveling with a small pet.

Plussat: The beds were fine. The bathroom was clean.

Miinukset: The refrigerator began sounding like an alarm so it had to be unplugged. The fan/light in the bathroom are on one switch, the fan screeches, so you cannot leave the light on overnight. Older people use the facilities at night. Having a light on in the bathroom is necessary. Would not stay here again.

Plussat: Breakfast was great very clean lobby well stocked. Room was very clean and comfortable

Plussat: Super clean, helpful staff, good breakfast.

Plussat: Very clean

Miinukset: Bathroom needs a bigger counter space

Plussat: price clean facility

Miinukset: n/a

Plussat: Breakfast was good.

Miinukset: The door to the room was stuck each time it closed requiring you to push it in when entering, this was frustrating and caused a lot of noise. Also, housekeeping did not service the room because of a language barrier issue according to the desk clerk.

Miinukset: Clean and friendly

Plussat: Very comfortable and peaceful.

Miinukset: No problems

Plussat: The breakfast was excellent and the staff were extremely welcoming and helpful. The hotel was very clean. The location was right near several restaurants and major highways. We would stay here again.

Miinukset: The bed was a little too hard for me.

Plussat: The AC fan would run continuous if you want it to... good... the bed was real good and the pillows.

Miinukset: The toilets are too short too close to the floor hard to get up. Very hard to clean yourself toilet paper gets wet the water to close.

Plussat: Great location

Plussat: Clean convenient congenial staff.

Plussat: It was very clean, the breakfast was good and the staff very accommodating and friendly. Price was very reasonable for a one night stay.

Plussat: Comfy beds,nice bathroom

Miinukset: Didn't get the ROOM with the kitchen as promised,air conditioning didn't work, hair dryer was broken, no coffee pot

Plussat: It was a wonderful value for the price.

Miinukset: Nothing

Plussat: Right off of 285.

Miinukset: Little bit of traffic noise, but not terrible.

Plussat: Close to highway

Miinukset: Front desk person at check in not very friendly. Left early next morning and no staff at front desk, so just had to leave my key on desk. Was a man watching TV but unsure if staff or not, I left at 415am

Plussat: We were greeted by a very friendly staff at the front desk. They were so helpful and allowed us to check-in a little early. We were pleased with our room, it was a quiet place to rest!

Plussat: Staff very friendly!!! Best sweet tea in Georgia!!! Sweet tea available all day for free in lobby, fantastic touch !!!

Miinukset: It was raining!!! Not their fault.

Plussat: Location

Miinukset: The fan in the bathroom running all the time

Plussat: Bed was nice and room was clean.

Miinukset: A little pricey for what you get but nice.

Plussat: The location and lobby were wonderful!

Miinukset: The night staff, old run down facilities.

Plussat: Proximity to Six Flags

Miinukset: Was not given the room type that I booked.

Plussat: Location is excellent. Next to I-20 exit and on-ramp. Next door to Outback, across the street from mall and close to a host of restaraunts. The staff was excellent.

Miinukset: The room could use some renovation.

Plussat: The hotel was very clean. The staff was nice and very helpful. The continental breakfast was by far the best I've had!

Plussat: Spacious rooms, clean, friendly staff

Miinukset: Only negative thing we could find was lack of drawer space to unpack clothes.

Plussat: Staff was great. We had to switch rooms because it smelled like smoke, even though it was a non-smoking room, and it had a dirty pillow with no case. They were very accommodating though and got us in another room quickly.

Miinukset: For the price I guess the room is worth it. The 2nd room we got put in was a little musty, but it was raining so that could have played a part.

Miinukset: NO TRUCK PARKING!!! Had to park on street and walked in rain!

Plussat: easy to get

Plussat: The beds are very comfortable

Miinukset: How I paid for once price on booking and the Hotel thought they were slick by adding a fee to my already paid total. I noticed it and did not like that.

Plussat: The location, friendly staff, comfortable bed, good breakfast and easy checkout.

Miinukset: No problems

Plussat: Staff were nice and hotel was quiet, but it didn’t seem many were staying there. Good location and decent continental breakfast.

Miinukset: Outdated rooms. Shower leaked onto bathroom floor and carpet of floor outside room. We had adjoining rooms and the carpet in the leaky room was clearly older.

Plussat: Everything

Plussat: Clean and price

Miinukset: Smelled like smoke!!! Needed to leave due to it making us sick and was refused a refund!!!!

Miinukset: None

Plussat: Location

Miinukset: Only one staff on night shift. Hotel guests were very loud, partying through the night and she was unable to respond to requests to ask them to be quiet because she was alone. Front desk phone went unanswered.

Plussat: For the price, it was very good. Clean, safe, and comfortable. Good parking and breakfast.

Miinukset: It’s not fancy, but it’s comfortable.

Plussat: Good for money

Miinukset: No

Plussat: The staff was rude at the front desk. The heat didn’t work in the room plus there were bugs. They called my room harassing me about a dog in which I didn’t have any pets. I would not stay ever again.

Miinukset: Again no heat in the room. Staff was rude at the front desk. Breakfast could be better than what they had. The second day, I seen the front desk guy taking the bread and placing in back in the bread bags with his bare hands.

Miinukset: I was told the pool was open when we got there it was closed very disappointed

Miinukset: The location was hard to find and not real safe. The rooms were a good ways from the office and the towels and sheets had stains.

Plussat: Quiet

Miinukset: Nothing

Plussat: Room was clean, and they left extra towels

Miinukset: I had a issue with my bill called the front desk and the clerk a female was rude she asked me why I was calling her wouldn't let me talk to even ask my question. So disappointed in the actions of her I won't go back to this location for her behavior. Just a very nasty disposition.

Plussat: Location

Miinukset: Breakfast

Plussat: Breakfast was good!

Miinukset: Everything was great!

Plussat: Nice clean quiet hotel. Everything was great.

Miinukset: I can't think of Anything.

Plussat: It was quiet

Miinukset: Look like it needs remodel

Plussat: Nice Room

Miinukset: N/A

Plussat: The desk cletk was prompt.

Plussat: very poor. breakfast

Plussat: Beds are always comfortable. The staff is always friendly. I always go here to get away from home. Right off the freeway. Has food places, grocery stores near by

Plussat: The location of the hotel was central to my family’s home which was ideal. The breakfast was delicious and the beds were amazingly comfortable.

Plussat: The staff breakfast and no pest

Miinukset: Everything was fine

Plussat: How friendly the staff was

Miinukset: All the noisy people above us and beside us

Plussat: The price was good!

Miinukset: Just an old hotel. Nothing extremely wrong. It was a little dirty for my liking and smelled kind of funny. All in all, old is the word I keep coming back to, to describe this hotel.

Plussat: I like how the hotel is secluded and wasn't to far from my house.

Miinukset: The staff tried to argue my age with ID in hand .bathroom tub and bath was dirty and had stains.they put us right next door to someone in a joint room.booked way in advance check in time was 2 got there @ 3 and my room still was not ready.had 2 wait 20min

Plussat: How clean the bathroom was

Plussat: Nothing

Miinukset: Tub was old and rusted. Sheets and towel were stained and needed to be replaced.

Plussat: The staff was very helpful and friendly

Miinukset: No complaints

Plussat: It was clean. They cleaned the room everyday. It was close to stores and convenience stores

Miinukset: Desk was damaged

Plussat: Friendly atmosphere

Plussat: The front desk clerk was concerned about me and my mobility to maneuver the stairs at his facility so, he moved my room to the lower level for my comfort before I arrived. And he was friendly too. I was happy to see he took the time to read the special accomodation note I write when making the reservation. I takes a special person to so compassion for the disable. I will definitely stay there again on my next visit to Altanta.

Miinukset: Your handicapped room only had 1 bed.

Plussat: The customer service and friendliness from desk clerk.

Miinukset: The quality and price of the room was not worth it. The location was not the greatest either.

Plussat: clean

Miinukset: Listed as pet friendly but upon arrival sign said no pets. When I questioned staff, I was told it's listed as pet friendly because of services animals. Um no, that's law. Having pet symbol on website is not misleading, it's a lie.

Plussat: Close to everything and the people was nice the staff

Miinukset: I liked everything

Plussat: Location was good. Room was clean.

Miinukset: The hallway smelled of something weird especially considering the floor was a smoke free area.

Plussat: Location was acceptable

Miinukset: Property tried to run my credit card twice woke me up banging on the door at 1:30 in the morning because they tried to run a different credit card other than the one I gave them very rude management was not helpful

Miinukset: I believe I'have gotten bit by bed bugs or mites I have talked to the front seat and they said they can have the room bed deep vacuumed I have a total of 9 red marks on my back and around my arms

Plussat: Location

Miinukset: Staff and cleaning

Plussat: Staff were very helpful and friendly.

Miinukset: Carpet and furniture in room were very old and worn. Walls are very thin and noises from other rooms and hallway are very loud.

Plussat: I like that the floor in the room was not carpet but was a laminate. The ac was not on in the hallways or in my room as I entered, however, it did cool the room down greatly.

Miinukset: There were so many strands of hair of different colors and textures in the bathroom and on the bed. There was only on strand of hair on the bed and the sheets appeared to be clean. I sprayed everything down with Lysol.

Plussat: Eggs was watery all else was fine

Miinukset: Room TV not work

Plussat: staff was friendly

Miinukset: Toilet didn't flush properly, hair dryer blew fuse when set on high, chair in room worn and frazzled (had to have been from the 60's), bathroom fan didn't work, broken mirror, bath tub cracked

Plussat: The location and the fact I was able to get in early

Miinukset: The room was not properly cleaned and it look outdated

Plussat: Cool

Miinukset: Noo

Miinukset: The curtains do not actually offer privacy. I had to remove the mirror from the wall to prevent anyone from possibly looking in on me. Otherwise, I was comfortable.

Plussat: It is so close to the interstate!

Miinukset: Drink and ice machines are not at every building and the rest did not work.

Miinukset: Sticky smelly carpet, ac didn't work, pee on the bathroom wall, people GRILLING OUT in the lot at 1130 pm, nasty clerk wouldn't give a refund bc I'd been there for longer than 15 min. Absolutely horrible. We left. Go to LA Quinta!!

Plussat: Clean workers was very nice

Miinukset: There some some hooks sticking out from bottom of bed kept hitting our feet on them

Plussat: The breakfast

Miinukset: Police looking threw renters names

Plussat: The hotel and plus the guest check in lady was very sweet to me. Ms. Monica I want to thank you so much for helping me. Guest lady lady was very pleasant as well. During check front desk lady was awesome too. I will be staying again soon.

Plussat: The bed was comfy, the breakfast was good, the receptionist was very nice, check in and out was easy. Late checkout was a plus and not expensive. The price was great and the room was great. Overall it was great. We will definitely return!

Miinukset: The couch was hard and the pillows were a bit firm for me.

Plussat: It was available at the last minute. The lady who checked us in worked it so me and my family could stay in rooms close to each other.

Miinukset: There was only a cloth curtain in the bathroom so the floor got all wet. Our door didn’t close properly and kept trying to blow open against the locks. Oh and our AC didn’t seem to be working that great.

Miinukset: heater did not work.....ROOM 148........told them the first night...they gave me a space heater!!!! 32 degrees in morning!!!! after 4 days ...STILL NO WORKING HEATER!!!!!!!!!!!!!

Plussat: Convenience to the interstate. Continental breakfast okay. Friendly customer service.

Miinukset: Check in was not at the promised time frame. Bedding had burn holes all over. Ants in and around the sink area. Smoke odor permeating the room.

Plussat: It was close to the theme park

Miinukset: The hotel was not as expected the bathroom was dirty and there was no wash clothes in the room ... the first room we had the phone didn’t work and there was a spider in the tube .. they didn’t have extra blankets ..no pool

Plussat: The person on duty that evening went above and beyond, we had trouble with our key she walked us to our room and got it to work. Later we found one of the beds sheets was dirty, and she came and changed it for us.

Miinukset: Lighting outside seemed a bit dim in some areas.

Plussat: Location was good for our purposes.

Miinukset: 1st. Morn lady came to clean, we asked her to come later as we were about to leave for my brothers funeral. 2nd. Day she came twice I told her to come back after 11AM as we were leaviing for the rest of the day. When we left, she saw us leave.Nothing doon

Plussat: Nothing

Miinukset: When we got the hotel at 8PM wr were told that our room was given to someone else because we didnt check in before 6PM. The clerk said it was our fault because we should have seen those terms in the reservation email. The email said we had untul 12.

Plussat: No comment

Miinukset: Dirty unclean towels, dirty floors, no filter in HVAC unit, dirty bathroom(floor, sink, toilet, mirror, shower), very poor outside lighting makes me feel unsafe, no coffee maker and the TV HDMI cable had to be plugged in to make channels work.

Plussat: Nothing

Miinukset: It was not clean.

Plussat: Large, modern lobby area. Chandelier adds nice touch. Large modern rooms with comfortable beds, office chair & small couch. Older Hotel obviously remodeled. Professionall front desk Clerk.

Miinukset: No elevator. Coffee, food & other beverages not allowed in room. Breakfast bar very basic with a few prepackaged sweets, cereal, toaster waffles that have to be pulled out of plastic, milk/juice in pitcher. Desk clerk begins removing items at 8:51 am.

Miinukset: My parents and I were traveling to South Carolina and wanted to split the trip by stopping in Atlanta. I booked this room almost 3 weeks in advance - knowing it was a holiday weekend. When we arrived, the front desk clerk informed me that he had sold our room despite it being reserved with a Credit card. He never called to see if we were on the way and said that they only keep rooms through 8:00. Most hotels charge your card at 6, so I NEVER though our room would be given away.