Douglasville hotellia

Plussat: Friendly staff and clean room

Miinukset: Breakfast area small

Plussat: i did not eat breakfast my husband was very satisfied with the breakfast. the staff was very professional no complaints

Miinukset: the only problem I had was I was not told about the security deposit. and that was very inconvenience for me the customers needs to be told about the security deposit.

Plussat: Everything

Miinukset: Nothing Everything was great

Plussat: The friendly and clean atmosphere.

Miinukset: Breakfast was okay.

Plussat: What I like best about the hotel that it was in the best route because it have stores and restaurants at walking distance in the cleanliness of the room I give it a 10 and a service was awesome and breakfast was pretty good

Miinukset: The only one thing that could change is that they have a bus that can take people to the stores if they don't have vehicles

Plussat: The room was clean, bed was comfortable and staff was great at greeting us and making sure our needs were met.

Miinukset: The plumbing fo re the bathroom was alittle rocky.

Plussat: Quiet, clean, nice place to stay.

Miinukset: No

Plussat: The property was very well maintained. The staff was superb and the atmosphere was wonderful.

Miinukset: All was well.

Plussat: Great rate and free breakfast

Miinukset: Location. Lots of construction on I-20 makes it more difficult to get to from Atlanta.

Plussat: great place to stay staff super friendly food was great beds nice and soft

Plussat: Clean room and nice staff

Miinukset: No bacon for Breakfast

Plussat: We didn't eat breakfast there.

Miinukset: Nothing, everything was great!

Plussat: Well kept, quiet and clean.

Plussat: Comfortable room

Miinukset: Room was remodeled, bathroom was not.

Plussat: Location was GOOD

Miinukset: TV AND REMOTE DID NOT WORK

Miinukset: People down Hall let 2dogs out of their room unleashed. They charged me barking and growling. I was mauled by dog years ago and am scared of then today. Needless to say this terrified me so badly I got physically sick.

Plussat: both were wonderful

Miinukset: everything was great

Plussat: The breakfast was great and hotel was very clean

Plussat: I liked everything the staff was awesome

Plussat: I loved everything about the hotel. It's extremely clean and pretty. We loved the pool area. Breakfast wasn't too bad. The staff is very professional and friendly.

Miinukset: I didn't realize the hotel was pet friendly.

Plussat: I love the room. It was so spacious and the bed was so comfortable. I love the pillows. I wish I had pillows like that at home. I slept so good. The staff is so helpful and nice. The food was great! The coffee was great too!

Miinukset: I just wish that I could have gotten The Hallmark Movie Channel and the ID channel. I would not change anything except for the two channels.

Plussat: The rooms are very clean and the facility was kept in good repair – one of the nicer La Quinta Inns I’ve stayed at. I didn’t like the pet policy of not allowing pets in the lobby and the bathrooms could’ve been more updated, particularly the toilet seats which were very uncomfortable !

Plussat: Every thing

Plussat: Room size

Miinukset: Ants over e everything

Plussat: The person that signed us in

Miinukset: N/A

Plussat: Breakfast was great! Rooms were extra clean. Staff was friendly and helpful. Booked a suite online. When we arrived, I was told that this particular franchise did not have a suite. They quickly solved the problem by giving us adjoining rooms without extra charge.Worked out perfectly.

Miinukset: No complaints.

Plussat: The maid set was excellent,everyday our room was fresh and clean.Hats Off to you and all the staff.

Miinukset: Nothing I didn’t like.

Plussat: Most the Staff were nice

Miinukset: We couldn't get to the pool. Its too small& it was over crowded.

Plussat: We didn't go down for breakfast until the last hour & we were pleasantly surprised there was still plenty of food. Staff working breakfast did an awesome job. All staff were friendly & courteous.

Plussat: Proximity to Six Flags

Miinukset: Was not given the room type that I booked.

Plussat: Location is excellent. Next to I-20 exit and on-ramp. Next door to Outback, across the street from mall and close to a host of restaraunts. The staff was excellent.

Miinukset: The room could use some renovation.

Plussat: Very convenient!!! Great breakfast!

Plussat: The hotel was very clean. The staff was nice and very helpful. The continental breakfast was by far the best I've had!

Plussat: The rooms were clean, the staff were nice and meek and everything was just right !

Miinukset: I liked everything

Plussat: The check in, front desk staff, the awesome not your usual breakfast...omeletts, waffles, pastries, variety of cut fresh mixed fruit, smoothies etc...too long to list

Miinukset: My bed wasn't as soft as I like but it was so clean and fresh!

Plussat: The front desk clerk was welcoming upon entering the hotel. The other staff members were also friendly. The hotel was clean.

Miinukset: The bed was hard as a rock and not very comfortable.

Plussat: the pool was nice

Miinukset: They did not say that they were at a dead end street without a way for people with a trailer to turn around. The breakfast didn’t have any meat on it

Plussat: Very clean

Miinukset: Bathroom needs a bigger counter space

Plussat: The employees were very friendly and helpful.

Miinukset: Had to shake the handle on the toilet to keep it from running.

Plussat: The staff was wonderful and friendly the breakfast was except able espically the lady that waited on u. Just a fantastic place.

Miinukset: Nothing

Plussat: Very comfortable and peaceful.

Miinukset: No problems

Plussat: My family and I really enjoyed our stay and will definitely book this location again when we are in the area. It was easy to find as it was right off the interstate. The facility was clean and the staff was really nice. The front desk staff was friendly and Ronda went above and beyond the call of duty. She was there every morning with a great breakfast and even helped us with our luggage when we checked out. It felt like a home away from home!

Plussat: Staff was friendly and helpful. Tv was large.

Miinukset: Mattresses, I’m a bit spoiled with my own though.

Plussat: Ronda was wonderful we loved her!

Miinukset: Nothing

Plussat: Friendly, comfortable bed, easy access to our room.

Plussat: Great location

Plussat: Pool

Miinukset: Everything

Plussat: I really liked Ms. Ronda, she was very caring& professional. She ensured my family and I were taken care of during breakfast.

Miinukset: The location wasn't the best but it was still suitable. The pool lights weren't working at night. I called the same day to ensure my reservation was still good& one of the staff was rushing me off the phone. I didn't even have time to finish what I was asking and she kept saying bye ok bye.

Plussat: Staff was nice

Miinukset: My kids got bed bugs and the management didn't do anything about it. I was there due to a death in my family.

Miinukset: NO TRUCK PARKING!!! Had to park on street and walked in rain!

Plussat: It has very friendly staff and located in a nice spot.

Miinukset: I found fingernail clippings in the nightstand. The air only cuts in for 5 minutes, ever 30 minutes. And the walls are very thin so you can hear others snoring around you.

Plussat: The breakfast bar was very nice.

Miinukset: Our room really needed aired out. The shower had some remodeling work done to it and it really made the appearance a bit unappealing.

Plussat: The bed was super comfortable! Room was clean and nice. Staff was very nice.

Plussat: The beds were very small for two people to sleep

Plussat: Room was nice, staff stole my credit card number and tried to have a shopping spree on me.

Miinukset: Staff stole my credit card number and tried to have a shopping spree on me.

Plussat: Clean and price

Plussat: it was quiet.

Miinukset: no swimming pool, and it was hot outside.

Miinukset: Bed bugs

Plussat: Enjoyed the quick and easy registration and check out. Comfy and relaxing room. Breakfast was good hot and delicious.

Plussat: Location

Miinukset: Only first floor room available was a handicap room

Plussat: The woman who checked me in that night was wonderful

Miinukset: Wasn't offered reward points

Miinukset: I was told the pool was open when we got there it was closed very disappointed

Plussat: The entire staff was so nice

Miinukset: I liked it all

Plussat: the customer service from the front desk representative was really warm and great vibe and she was really sweet and nice and caring even when i had to check out early due to family emergency.

Miinukset: the air was not on when i got in the room because it was 100 degrees outside and the room was hot so had turn on air wait till room cool up

Plussat: Overall very enjoyable experience, friendly staff Would have liked some meat with breakfast

Miinukset: WiFi did not work for kids

Plussat: Overall the hotel was nice and the staff was as well. When we are back visiting family we will definitely be staying here again.

Plussat: There was no meat there was only limited items that we could select from the cereal look like it had been in those containers for ever and the man that came out and put the food out did not have any gloves on he was touching the food with his natural bare hands after he had just got done working with the register and registering people in boy room so I didn't get a chance to eat because his hand head touch the bread it touch toast the muffin the fruit it was just gross and the orange juice tastes like grapefruit juice the waffles were not even tasting so I wasn't satisfied with the breakfast

Miinukset: I like the coffee and I like that they had yogurt I like my bed I wish it had more pillows on it though and the comforters are not thick at all

Plussat: Breakfast was good!

Miinukset: Everything was great!

Plussat: Nice clean quiet hotel. Everything was great.

Miinukset: I can't think of Anything.

Plussat: Bed was comfy

Miinukset: Better breakfast. Frozen cheesy eggs was horrible and it would have been nice to have some bagels, real muffins and maybe sausage links or patties.

Plussat: Beds were comfortable, shower was great.

Miinukset: The pool was closed, after a long day of travel with grandchildren we intended on letting them burn off energy in the pool, however on arrival we were told the health department had closed it that day. Happy we didn’t swim in it sad it wasn’t available.

Plussat: Clean

Plussat: The desk cletk was prompt.

Plussat: Convince to location I needed

Miinukset: Bed sheets were not fully clean! Bed need updating!

Plussat: Everything

Miinukset: None

Plussat: Cable

Miinukset: They didn't have the room that I asked for after you said it was available

Plussat: They always make sure I am comfortable and satisfied with my accommodation. If i have any issues they address it immediately.

Miinukset: They could use new mattresses. Other than that it was good. Not pertaining to the hotel, i don't like the fact the gas station that was across the street closed.

Plussat: Customer Service was good

Plussat: It’s clean

Miinukset: n/a

Plussat: Nice size room

Miinukset: Sweet rolls are not a breakfast to me and only 1 table and 2 chairs. No coffee machine in room

Plussat: I was in a smoking room; but never found tbe ashtray. I guess the battery was dead in the tv remote. Because i was not able to turn on tv.

Plussat: The location was extremely nice good places around the hotel for very nice the hotel itself was comfortable and clean.

Miinukset: The breakfast was unappetizing. They were out of most of the things that they indicated they would have and there were no eggs at all. The TV was a little small compared to other hotels I have visited.

Plussat: The price was good!

Miinukset: Just an old hotel. Nothing extremely wrong. It was a little dirty for my liking and smelled kind of funny. All in all, old is the word I keep coming back to, to describe this hotel.

Plussat: Friendly staff. Clean pool. Great value for what you get better than paying triple just for a Hampton name

Miinukset: Bed not the most comfortable but ok

Plussat: How clean the bathroom was

Plussat: It was good

Plussat: Breakfast was good. Very quiet.

Miinukset: Nothing. Very good

Plussat: It was clean. They cleaned the room everyday. It was close to stores and convenience stores

Plussat: Clean rooms and excellent customer service

Miinukset: Parking

Plussat: After my bad experience at the Hallmarc Inn in Marion, AR, I was skeptical and expressed my disappointment for the night before and that I would check out the room and return if there were any problems. She said to please return if there were problems and she would be happy to help me. However, the room was nice, clean smelling and fresh. The breakfast was tasty with many selections. Thanks so much.

Miinukset: All was okay

Plussat: Very clean, nice staff, and very easy to get to.

Miinukset: Appeared to have bed bugs my girl friend could not sleep a wink we had to leave early

Plussat: It was close to the highway, gas station and food places

Plussat: The lobby was bright and clean. The room was clean and updated.

Miinukset: Other people checking in after 11pm stood outside their room and talked.

Plussat: Day() and night (Angela) desk clerks. With out them wouldn't of made it the 2 days we were there.

Miinukset: Found hair and blood stains on the sheets. Went to the front desk. Asked for clean sheets. The housekeeper argued with the front desk clerk. Then came and argued with me about the cleanliness of the sheets. (Hair and blood stains on sheets!) Finally received sheets. Changed them myself. Following night smoke detector begins beeping. That next morning checked out 4 days early.

Plussat: I liked NOTHING about this property. The pictures are misleading and looks nothing like what you get.

Miinukset: EVERYTHING! Front the time you walk through the doors it’s an unpleasant smell. The bedding was HORRIBLE the sheets were dirty, went down to get more and they were no better.

Plussat: The renovations were nice and modern

Miinukset: I asked for non smoking room and even though it was listed as such it reeked of smoke and was hard to breathe

Miinukset: I believe I'have gotten bit by bed bugs or mites I have talked to the front seat and they said they can have the room bed deep vacuumed I have a total of 9 red marks on my back and around my arms

Plussat: Location

Miinukset: Staff and cleaning

Plussat: Great Location

Miinukset: I called earlier that day to inform them of LATE check-In, they canceled my reservation without trying to call me, they guy never apologized but lucky for me they weren’t sold out and he reinstated my previous reservation!

Plussat: Staff were very helpful and friendly.

Miinukset: Carpet and furniture in room were very old and worn. Walls are very thin and noises from other rooms and hallway are very loud.

Miinukset: No one would answer the phone prior to my arrival and no phone in the room

Plussat: I like that the floor in the room was not carpet but was a laminate. The ac was not on in the hallways or in my room as I entered, however, it did cool the room down greatly.

Miinukset: There were so many strands of hair of different colors and textures in the bathroom and on the bed. There was only on strand of hair on the bed and the sheets appeared to be clean. I sprayed everything down with Lysol.

Plussat: LocatioN, breakfast

Miinukset: The toilet seemed like it wasn’t bolted to the floor good and the bathroom wasn’t that clean

Plussat: Everyone was very nice

Plussat: It was okay,

Miinukset: offset me on experience because there's mold in the bathroom along with bubbling sheetrock where its gotten wet before, remote also didn't turn the volume up or the tv on

Plussat: Breakfast selection. Cleanliness of room. Maid staff very friendly.

Miinukset: Reservation error. Reservation early check in error. Offering a room and then charging an early check in that wasn't stated.

Plussat: I like the fact that the location was really good and that the guest services was really nice at the front desk the woman with gray hair short to her ears I believe her name is Miranda she’s wonderful definitely cared about putting us first as a customer

Miinukset: What I didn’t like was the fact that every time I got towels they were dirty not just dirty but they had stains little pubic cares on him and they had big black make up marks one of them had peel over it I just go up to the office I did exchange my towels but the towels they gave me were just as dirty as the ones that I got the owner was notified and he said that he was going to make sure that I got cleaned out when I came back to my room later that evening after two weeks of getting dirty towels I finally got clean towels My problem is I have two children I don’t want dirty towels do you want to wipe your face on something like this I’ll show you the pictures

Plussat: Great service, clean rooms, friendly staff

Miinukset: Nothing

Plussat: Cool

Miinukset: Noo

Plussat: Breakfast was very good and location.

Miinukset: Housekeeping didn't clean our room nor fresh towels.

Miinukset: Sticky smelly carpet, ac didn't work, pee on the bathroom wall, people GRILLING OUT in the lot at 1130 pm, nasty clerk wouldn't give a refund bc I'd been there for longer than 15 min. Absolutely horrible. We left. Go to LA Quinta!!

Plussat: Clean workers was very nice

Miinukset: There some some hooks sticking out from bottom of bed kept hitting our feet on them

Plussat: It was in an easy to find location

Miinukset: It wasn't very clean or inviting, too much traffic

Miinukset: Stayed in two rooms was ate up by bed bugs in both rooms

Plussat: The staff made sure we received our roll away bed and had everything we needed.

Miinukset: Not in the best neighborhood. The pillows were awful and the bed not very comfy. Breakfast was just ok.

Plussat: Good customer service

Miinukset: N/a

Miinukset: The Indian employee is very bad at checking in and does not help she does not talk to you in front of the night window although we asked her to come closer she ignored us I would recommend someone better.

Plussat: The location was fine

Miinukset: Morning receptionist was a lil snobby. And there was no meat for breakfast.

Plussat: Location was good for our purposes.

Miinukset: 1st. Morn lady came to clean, we asked her to come later as we were about to leave for my brothers funeral. 2nd. Day she came twice I told her to come back after 11AM as we were leaviing for the rest of the day. When we left, she saw us leave.Nothing doon

Plussat: Nothing

Miinukset: When we got the hotel at 8PM wr were told that our room was given to someone else because we didnt check in before 6PM. The clerk said it was our fault because we should have seen those terms in the reservation email. The email said we had untul 12.

Plussat: Nothing

Miinukset: It was not clean.

Plussat: Large, modern lobby area. Chandelier adds nice touch. Large modern rooms with comfortable beds, office chair & small couch. Older Hotel obviously remodeled. Professionall front desk Clerk.

Miinukset: No elevator. Coffee, food & other beverages not allowed in room. Breakfast bar very basic with a few prepackaged sweets, cereal, toaster waffles that have to be pulled out of plastic, milk/juice in pitcher. Desk clerk begins removing items at 8:51 am.

Miinukset: My parents and I were traveling to South Carolina and wanted to split the trip by stopping in Atlanta. I booked this room almost 3 weeks in advance - knowing it was a holiday weekend. When we arrived, the front desk clerk informed me that he had sold our room despite it being reserved with a Credit card. He never called to see if we were on the way and said that they only keep rooms through 8:00. Most hotels charge your card at 6, so I NEVER though our room would be given away.