Tianjin hotellia

Plussat: Very luxurious, excellent location Amazing treatment by all hotel employees

Miinukset: Loved everything

Plussat: The staff service is really fantastic. The hotel and the room have a good mood. I visited many hotels in china. This hotel is best for service.

Miinukset: Breakfast is good, but it's a small variety for a Ritz-Carlton restaurant.

Plussat: Location is good. Overall facility is pretty.

Miinukset: Breakfast and buffet lunch spread is not good enough for the price paid.

Plussat: Great place to stay! Club level is a must...;-)

Plussat: It felt as if you are staying in a castle. A very well maintained and luxurious castle. Every corner you turn, you will be in awe with the grand and spectacular layout. From the moment you stepped into the hotel to the moment you lay onto your bed, the ambiance and the decor is nothing but jaw-dropping.

Miinukset: The staff there are not sincere and the overall experience is that they are very cold. I felt that they are just going with the flow. To them, it is just a job. You can feel that they are not passionate about their job. The only compliment I can give is the cleaning lady who was cleaning on level 6 on the 2nd Jan. When we came back, she was the only one who greeted us with a big hearty smile. The location of the hotel is not situated near tourist attractions, at least not within walking distance in my opinion. So everywhere we went, we took the taxi. Beware of dishonest taxi driver. Ensure they will turn on the meter before hopping on. We took a taxi to "Five Avenue" at 13yuan, and when we are done and wanted to hail a taxi back, the taxi driver wanted 30yuan from us.

Plussat: this is just the best hotel in China...

Miinukset: N/A

Plussat: A luxury hotel in a quiet part of Tianjin.

Miinukset: Despite advertising that meals were on until a certain time, they actually stopped serving food at the buffet and started clearing away 30 minutes before the advertised end time. On two occasions - one dinner, one breakfast - we had to eat our meal under time pressure and with a far more limited choice from the buffet.

Miinukset: Hotel was too quiet Not enough customers!

Plussat: Everything was great, friendly staff, super location, unfortunately didn't have time to check swimming pool, but next time will do for sure:)

Plussat: The property was clean and the location were perfect!

Miinukset: There is nothing that I didn’t like about the Radisson!!!

Plussat: helpful staff.

Miinukset: dirty carpet.

Plussat: Well position

Miinukset: Smoking odor in the room. In breakfast No real orange juice et no good quality for the tea.

Miinukset: Breakfast is overpriced at 140RMB per buffet plus hotel charges 15% service fee on top (for what?). Value for money definitely not saluted when it comes to bf but everything else was excellent. Better to have bf outside. For 144 RMB you can eat like a king.

Plussat: il letto

Miinukset: For an international hotel not one person spoke or understood English. Upon my arrival I ordered a Van to pick us up and take us back to the airport in Beijing. I was VERY clear, negotiated a price (which was the same as we had paid for the same van coming from the airport in Beijing to Tianjin) and confirmed the van and details a second time the night before we left. Everyone I spoke with from the manager to the clerk said yes and confirmed. The day of our departure the driver thought we were going to the Tianjin airport with the help of our Chines host we managed to communicate otherwise to him and the hotel YET again and began our drive. 2 Kilometers later on the highway and 30 minutes late, the driver stops the car and hands me the phone.To my horror on the other end of the phone was the Westin manager who demanded we pay an additional charge for the trip and claimed we specified the Tianjin airport. I explained I spoke and had confirmed more than one time our departure and location of destination by showing my ticket. This back and forth, stop and go went on for more than an hour on the highway. We arrived with 40 minutes before our flight was to took off. I will NEVER set foot in a Westin property again. I will also make sure that my company no longer does business with this hotel chain and will be Facebooking my nightmare. Blackmailing customers is NOT good service.

Plussat: As with all Westin properties, the bed was amazing, the lobby is grand and inviting, but honestly, that’s about it

Miinukset: It’s... shabby. Nicotine stained and in need of an upgrade. Our room was fine at best, nicely laid out but not clean. Even with good conversational Chinese and even after the bathroom had been cleaned a second time it was still dirty. Hair and mold in the bathroom, zero attention to detail. Common areas were similarly poorly cared for, the carpet by our room wasn’t vacuumed properly, crumbs everywhere. Staff were nice but more concerned with trying to end my polite enquiring and conversation with them than actually trying to change anything.

Plussat: The bed is amazingly comfortable, almost feels like you are sleeping on clouds. Amazing! The breakfast was lovely, large variety of foods (Chinese, Western and Korean).

Miinukset: I wish it were a little cleaner. It’s not DIRTY, but there are stains that need to scrubbed by a good housekeeper.

Plussat: Very clean and comfortable room in a good location.

Miinukset: The mattress are so terribly soft which effect on us sleep on them.

Plussat: Everything about my stay at the Westin was wonderful... from the jazz singer crooning when I walked in to the outstanding service at breakfast the next morning, The Westin exceeded all my expectations.

Miinukset: Honestly, the stay was superb and the room was luxurious!

Plussat: Location is okay, facilities are fine.

Miinukset: I am disappointed that the hotel additional charge me RMB196 for breakfast, although the room I reserved is included breakfast, I travelled for work, thus I simply paid for it to avoid losing time clarifying with the hotel. Later on I need to spend time to call the hotel to refund me the hotel. Until now, this issue is still not yet settled. It annoys me.

Plussat: Clean, Service and responsibility

Miinukset: Hotel was great. But It’s time for renovation.

Plussat: Westin beds are the most comfortable beds in the world.

Plussat: For the price that I am paying, breakfast should be included.

Plussat: Very clean, spacious and comfortable, great indoor pool, and great room service.

Miinukset: Had to pay a huge deposit and couldn’t receive it on the day I checked out, I was told I have to wait between 3 days to 1 week to get the deposit back, it’s been a week now and I’m still waiting.

Plussat: Fantastic breakfast and club benefits. Club lounge dinner snacks were great.

Plussat: good enough.

Miinukset: tried to use Sauna facility in the Swimming Pool and Gym, but not easy to find out and use it. more information guide is needed.

Miinukset: The air con is set very hot and can’t be adjusted. We understand it’s the middle of winter but the hotel should give guests the option of lowering the temp, and not make it stifling hot.

Plussat: Nice, stylish, comfortable and attractive rooms. The buffet dinner was good and the staff were very accommodating in terms of helping us to get stuff that wasn’t on display in the restaurant (vegetarian pizza). The pool and spa facilities were also good.

Plussat: Very good

Miinukset: Very good

Plussat: Nothing

Miinukset: King size room says it's for 4 people but it isn't - 2 people maximum and we have 2 children

Plussat: Breakfast was very good, big choice. Location very convenient. Subway station just across the street. Spacious living room and bathroom with all amenities travellers need. Nice and professional personnel.

Miinukset: Hotel personel should have updated subway map. The one they provided me didn't include subway line 5 which station is across the street. Windows were not clean.

Plussat: Awesome place. Near train station. Friendly staff.

Plussat: Big room, nice bedroom

Miinukset: Non very comfortable the bed, no sugar for coffee/tea, not free breakfast into the room (and I pay with included breakfast)

Plussat: Location, comfort and facilities

Miinukset: Nothing

Plussat: Good aroma

Miinukset: Clearly

Plussat: In the center. Six elevators, you never wait.

Miinukset: All was fine but this is not a five star hotel. Blocked windows, I like fresh air.

Plussat: Very nice big room Opposite the train station Walking distance to shopping mall Shops down the side of hotel if you need your feet done $5.00, they don't speak English get the hotel to help you write something down Helped us get taxis Good breakfast

Miinukset: Nothing

Plussat: Breakfast is not as good as my last few experience. Not well organise, I have to look for table myself. Cleannest need to improve.

Plussat: The rooms are very spacious, the service was good, and the view from the room is spectacular. It is next to the Tianjin Eye, and one can walk on the HaiHe River promenade and easily find their way towards the highlights of the city.

Miinukset: The furniture and overall room style is a bit worn-out and out of fashion. When we arrived, the temperature was very high and there was an intense smell of chemicals. We had to turn the ventilation off and leave the window open to get rid of it.

Plussat: Great location, very friendly staff.

Miinukset: Not enough bottled water in the room and no one answered the phone when I tried to call for more. The hotel might be short staffed because of the pandemic, but a notice saying so would have been helpful.

Plussat: Stayed at this Holiday Inn only for a night. There are two in Tianjin if I'm correct, but I chose this one for its location as I just needed one place to rest with my wife and toddler. It's near the Tianjin Eye (5 minute walk on the riverside which itself is a great attraction) and close to the train station (10 min from cab) from which I hopped on a high speed rail to Beijing. Food: even though it's really close to the old town and some touristic destinations I found the immediate surroundings a bit empty by night. There was a KFC and some chinese live bar restaurant down the corner but overall not many food options if you don't want to eat at the hotel. There is one convenience store at the lobby but it's a self-service kind of one, and you need Wechat Pay or Alipay to use it. Since I didn't have it I had to buy water and snacks at this hole in the wall shop around the corner. Breakfast had both chinese and 'western' options, with good variety specially on the chinese side. About the room: spacious, had a cool view of the river/bridges but opposite of the Tianjin Eye. Bathroom was great.

Miinukset: Room felt clean, but even though it was a non-smoking room, as everywhere else I've been to in China, someone smoked inside so pillows and chairs had that stank (not much though). That'd be my main criticism of the hotel: you'd find cigars on the ground in all common areas so apart from the room itself everywhere seemed a bit unclean.

Plussat: I was really lucky to choose this hotel. In China few people speak English, and thanks to the staff of the hotels because they helped me to communicate with local people. Joe gave me his personal contact and helps me for everything in the city and in the hotel. I had some health problem so I asked Joe to prepare some special health food that was not in the menu and it was really good and support me. When I had some problem Jason came with me in the pharmacy and help me for talking with pharmacist in Chinese. Every body was helping me, I felt at home in this Hotel. And the rooms are really wonderful and cheap.

Miinukset: Everything was perfect, nothing to tell

Plussat: The staff at the entrance, at reception and in the breakfast area was very friendly and many are speaking good English. We received free breakfast vouchers due to the long waiting time at check in which was a great gesture. The location is really great, right next to the Tianjin eye and the Riverwalk can be accessed just across the street. It's only a 10-15 min drive from Tianjing West train station. The breakfast was really good, with plenty of continental and Chinese choices.

Miinukset: We had booked two non-smoking special view rooms with a view towards the Tianjing eye. At the check in they first wanted to move us to rooms without special view, only after insisting on it they were finally able to give us the rooms we had booked. Unfortunately, one of them was clearly not a non smoking room and the smell was more than unpleasant. Although the staff at reception was quite friendly and seemed to be dealing seriously with our request, we were more than disappointed afterwards and felt really tricked. Without this issue, the stay would have been perfect.

Plussat: Very good location.

Miinukset: Everything is too old.

Plussat: We booked a room titled “special view room” and it was. It was laid out like a small apartment minus the kitchen stuff. Amazing view. Bedding was top quality. Walked from there down the river about 2 hours and caught a taxi back. Good stuff. Nice city.

Miinukset: Street performers below till midnight but it was Saturday night. Not too loud.

Plussat: Good Location, with good food outlet within the hotel Staffs are helpful, especially during my last day while checking out. I was rushing to Tianjin West Station but no Taxi or private car can access due to heavy flood. They finally got a private car for me and some of the rest, to the MRT station and took a train from there. Reached my gate 5 mins before closing. Thanks to the efforts.

Miinukset: Nothing

Plussat: Clean and spacious room

Miinukset: nearby not many convenient stores and eateries

Plussat: Very good location. Just above the metro station AnShan Dao exit A. Good spread of buffet breakfast. Friendly staff.

Miinukset: Nothing

Plussat: the room is clean and quiet.

Miinukset: The bathroom is semitransparency

Plussat: Excellent location, comfortable rooms with a city view, great value - and it was nice to have a fridge in the room!

Miinukset: Mostly Chinese food but the Western breakfast was terrible, and the Chinese food wasn't much better.

Plussat: It’s super near from the metro station. The building weren’t new but they well clean and the room is very comfy.

Miinukset: The breakfast as most of the hotels in China is very traditional so, as I foreigner the options are very little. Also, the air conditioning wasn’t working due to the season.

Miinukset: Not near downtown

Plussat: Atm on the premises. Metro station was just next to the hotel. Great breakfast

Miinukset: Nothing

Plussat: the bed, bathtub, cutleries in the kitchen, design of the toilet and overall space of the room

Miinukset: the door to the hallway is not as soundproof as expected

Plussat: Very nice and comfortable apartment

Miinukset: Nothing much in the vicinity

Plussat: staffs were nice.

Miinukset: change new sofa.

Plussat: The property is very well maintained, all facility is still like brand new, staff is super welcoming. We traveled with two elderly and one 6 year old, the front desk team upgraded our booking from 2 bedroom to 3 bedroom for free which made our trip extra enjoyable in Tianjin. The team sent a fruit platter to our room after hearing that we liked the fruits in Tianjin. Their staff were very helpful and definitely had attention to details in all aspects. Our six year old was given a souvenir cartoon drinking bottle on arrival, she was over the moon when she open the box. All these wonderful memories were priceless, we were still talking about it for days after our trip. We would definitely come back to Fraser Place Tianjin in the future.

Plussat: Great service apartment with great facilities.

Miinukset: The aircon is a bit noisy when operating but apart from that nothing to complain.

Plussat: Very comfortable rooms with a well equipped kitchen. Nice to have a separate sofa and desk when you are spending the whole day in the room. HBO and other channels available!

Miinukset: No Nespresso cups in the room for the machine

Plussat: The view, the facilities

Miinukset: I had a cleaning service coming to the room at 9 pm!!!! And opening the door without permission.i found it grossly inappropriate

Plussat: Excellent location for city tour by foot and shopping.

Plussat: Breakfast and coffee at the Horizon Club was great. It is more limited in variety in comparison to the breakfast in the ground floor restaurant, but the service was excellent, peaceful environment and amazing view! The view in our room was great.

Miinukset: Hand cream should have been provided in the toilets in the main lobby and Horizon Club (especially considering the dry winter season now). Although this is such a minor point; but it is something basic that one would expect from a five star hotel.

Plussat: Nice staff, nice location

Miinukset: No AC by 35 degrees outside, was sweating in the room at night!

Plussat: Staff are excellent

Miinukset: Internet is poor . Resturent need food variety Housezon club is not worth to join.

Plussat: Very comfortable all round. Efficient and friendly staff, and superbly situated for the conference centre.

Miinukset: Breakfast seemed a bit expensive

Plussat: The hotel is right across the exhibition center. Walking no more than 10 min. The staff was very friendly.

Miinukset: The location is 20 min away from city center. It took over an hour when WEF happens

Plussat: Excellent facility & breakfast

Miinukset: The key card for elevator didn’t work during my checkout day

Plussat: Room was very comfortable and very clean

Miinukset: Nothing

Plussat: Nice and clean hotel. Lots of restaurants around the hotel.

Miinukset: Wifi not fast enough

Plussat: the room, Lake view

Miinukset: The view

Plussat: Spacious and clean room, good sound-proof facilities, easy access to Meijiang Convention Center.

Plussat: Free room upgrade

Miinukset: Could be closer to airport.

Plussat: The hotel was good , near to airport Tianjin and near to International plaza.General was fine , unfortunately the food ( western food ) was not so delicious.

Miinukset: The food is not recommended ( western food ).Also breakfast was poor for EU citizens.

Plussat: Fast Check in and Check out, very helpful staff. Spacious and comfortable room.

Miinukset: Location very convenient for airport but nothing else nearby.

Plussat: Great choice for breakfast - recent hotel

Miinukset: located in business park , nearbij local airport, no restaurants nearby - far from the city

Plussat: The sauna in the swimming pool area was ok. The beds were comfortable. And the cleaning ladies were nice.

Miinukset: Outdoor swimming pool, is non existent! If you are expecting to be swimming on the outside, please don't, because the crowne plaza outdoor swimming pool means that you get out of the hotel doors to go to inside another building, basically an "out the door" swimming pool. The inside swimming pool area is not properly heated, so when you get out of the water you'll feel very cold. Really bad service at the reception getting my deposit back, had to wait for 30 minutes, (after they have already checked my room) just to get my deposit back. I don't recommend, in terms of price / quality, I had better stays in other places in TianJin.