Dubai hotellit lähellä Grand Mosque

Plussat: Perfect

Miinukset: Nothing to report

Plussat: Cleanlines - not 10 but 11! Furniture - 11! Bathroom (Toilet, Shower and Bathtub are separate) - 11! Staff - 11! The hotel is brand new and very well maintained! Great Deal for the Value!

Miinukset: Nothing!

Plussat: The rooms were spacious. Staff were exceptional. Breakfast was amazing. Would highly recommend

Miinukset: Loved everything

Plussat: Property is exceptional, modern but in keeping with the original design. Well located for the Medina souks, expect to get lost in the number of side alleys. Most of the taxi drivers speak English, use them to get you around.

Miinukset: Arrived at 2 pm and shown to our suite on 4th floor. Within 4 or 5 minutes of the receptionist leaving (coincidence?) an incredible amount of construction work started directly above our suite, including hammer drills, hammering and objects dropping on the floor. As we had flown in on an International flight, we wanted to rest before venturing out. Contacted reception who promised the noise would stop. This did not happen and after being subjected to none stop noise, gave up and went out after 2 hours. Asked whether this would be expected the next day, assured it would not. Went out the next day and returned to the hotel around 2 pm, only to be subjected to the construction work as the day before. Again informed reception this was classed as 5 star hotel with 5 star prices and would be discussing this with booking. Com, and invited the Management to verify the noise levels, which have been recorded on my phone. No one came, and after 10 or 15 minutes had a call from reception, with the words, worked has stopped and hung up. At no time were we made aware of construction work taken place as a matter of courtesy, and never once did anyone even offer an apology. Customer service is non existent, restaurant is closer to a cafe, left standing in the middle of the room, no one to greet us or show us to a table and trying to replacement drinks an impossibility. Hoards of waiters hovering in the bar area, all arguing amongst themselves, this is truly a cafe not a 5 star restaurant, avoid like the plague. Food was excellent, well prepared and presented. This establishment has a long way to go before meeting acceptable customer standards for a 5 star hotel, and still wondering which third world Country considered it worthy of this rating. Staff should tell the truth and not lie or hide issues.

Plussat: We had a lovely room very comfortable. The pool area was lovely and clean and the view was amazing. I did use the pool it was heated and got plenty of sun all day long.We used the Executive Lounge and the nibbles in the afternoon were lovely and in the evening we went back to the lounge between 6pm to 8pm for hot snacks and some lovely deserts and of course some drinks. I could not fault them atom and throughly recommend this Hotel

Miinukset: We liked everything so no complaints from us

Plussat: Spacious bedroom area and really big bathroom!

Miinukset: The hotel room and facilities were overall satisfying, but in my case I don't feel it was worth the nightly rate as I was placed on a 3rd floor with no view... Also there was odor coming out from toilet room.

Plussat: We were upgraded to a creek view suite. Staff were amazing and we received a cake and the room was decorated for our 30th wedding anniversary. We had a Rotana room which was definitely worth it and enjoyed sitting out in the evening with superb canapés and a glass of wine. Breakfast was good with a great selection of delicious food. The hotel was close to the attractions and thoroughly enjoyed walking down the road and onto the water taxi and wandering round the souls. Will definitely return.

Miinukset: Nothing

Plussat: Comfort attention and hopitality

Miinukset: Food service could of been more varied

Plussat: The entire holiday was amazing, all the staff were so kind and helpful. From Grace checking us in on arrival, to Gilbert the bellboy that was kind and funny to Sunjit the life guard and everyone in between were amazing. The breakfast was great, the Club Rotana Lounge was fantastic, even the gym was brilliant. And the pool and the view were WOW!!!

Miinukset: I genuinely cannot say one thing that could have made my stay better at Albandar Rotana. If I had to say one thing it would be I prefer softer pillows but that is me clutching at straws and that is personal preference, and saying that my wife actually preferred the slightly firmer pillows.

Plussat: Loistava aamiainen! Loistava hieno huone, erittäin hyvä palvelu

Plussat: Uusi ja modernisti sisustettu. Lounge kivasti katolla ja tarjoilu ihan ok. Ovimiehet oikein kivoja ja osa henkilökunnasta. Aamupala ihan normaali.

Miinukset: Ensin annettu hotellihuoneen näkymät toiseen seinään. Pyydettäessä vaihtoivat huoneen. Vastaanotossa todella töykeä rouva vastaanottamassa joka yritti estää lapsen pääsyn loungeen vaikka ei nettisivuilla siitä mitään mainintaa. Paikalle tuli hotellinjohtaja joka järjesti kaiken ja paremman huoneen. Lougessa tarjoiltiin todella hitaasti ja vain muutamia alkoholijuomia sai illalla. Hotellin siisteys ei todellakaan ole priimaa. Käytävien lattiat roskaisia ja huoneen kaikki kylpyhuoneen lasit mm. tahmaisia. Uima-allasalue todella pieni katolla.

Plussat: Laadukkaasta hotellista ! Ystävällisestä henkilökunnasta on iloa!

Miinukset: Uima-altaalla asiakkaat menevät uimaan suoraan " unohtavat " suihkussa käynnin ensin

Plussat: Lovely room with all you needed, excellent bed, things seemed in the right place. The bed was super comfortable and breakfast is maybe that you would expect from a first class hotel with six stars. The staff throughout very friendly and helpful without imposing themselves.

Miinukset: In the room I would have wished for a coffee-machine that was more easy to use than the current model. I did not manage to make it work :-(

Plussat: The room, the matras. Breakfast

Plussat: Great

Plussat: I like the room

Miinukset: The Breakfas was Pricey and The same breakfast everyday.

Plussat: location

Miinukset: Everything is nice there

Plussat: Everything! Quite simply the best place I have ever stayed

Miinukset: Nothing, exceeded expectations in all areas

Plussat: Nice location, good service, nice breakfast

Plussat: All

Miinukset: Nothing

Plussat: The staff were very attentive and The hotel has free shuttles to the mall and beach .

Miinukset: It was far from everything, very dark and secluded area. The room smelled of mildew. I booked a city view and there is no view and no city view.

Plussat: Nice breakfast, room service, prompt, friendly.

Miinukset: There was view from the room

Plussat: The hotel was very good and the staff very friendly. Highly recommended

Plussat: The staff was friendly and helpful

Plussat: The room is good size

Miinukset: I wish breakfast was included in the room rate

Plussat: All facilities. Close to cruise port

Miinukset: Nothing

Plussat: All of the workers are friendly and nice

Miinukset: I would like to stay for 3 hours with a friend off 2 the only reason we stayed there is to dress up and take showers but the receptionist wasn't friendly I know the laws but she didn't understand the circumstances she think we booked two bad to stay for three she listens her self for that reason I don't see the Sheraton standard I understand that very poor customer service I have reason to stay and tell her the situation instead that she tells for security to not going three of us I feel like stupid and disrespectful I paid and one day and just for 3 hours staying that's not acceptable even if the security they got told to go there job but the didn't understand why they have to do this they feel very sorry what so ever she should be at that position either she has to training or I am not trying to be mean and bad that very true if you want to the business people look the custemer service I one that night I can not bring my friends I so sorry

Plussat: It was my second stay and will definitely staying again as everything was grest specially i would like to mention front staff ANA at check in was very friendly and given us early check in which was amazing. Also I would like to mention and big thank you to PRASAND & SHUJA both guys were very very polite and nice. The hotel itself is very neat and clean housekeeping is good too. Very close to major attractions and do provide free shuttle service to kite beach and Dubai mall. Please pass my big big thank you to above staff members and already looking forward to staying again without any hesitation.

Miinukset: Nothing. Everything was superb.

Plussat: Aamiainen oli monipuolinen ja hyvä. Allasalue ok. Palvelu suomalaisittain loistavaa.

Miinukset: Kuntosalin ilmastointi vaihteli päivittäin melkoisesti. Meillä oli kaksi huonetta, toisessa huoneessa homeen hajua.

Plussat: The staff is amazing. They always have a smile, remember your name, and go the extra mile for you.

Miinukset: The location is not glamorous — there are a few construction projects on the block and shopping for anything but the bare essentials are not a simple walk away— but it is centrally located to the souqs, Sheik Z road, and the airport.

Plussat: Siistit yleiset tilat ja huone, rauhallinen, laadukas, kansainvälinen hotelli. Allasalue katolla hieman pieni, mutta rauhallinen ja toimiva. Spa-osastolla oikea sauna, joka oli lämmin ja vesikiulusta sai heitellä vettä kiukaalla. Kuljetus rannalle ja Dubai Malliin oli mahtava palvelu!

Miinukset: Hotellin ympäristö oli rakennustyömaata, mutta rakentaminen ei varsinaisesti häirinnyt.

Plussat: Amazing room, well decorated and very clean, nice view to the Creek. Good breakfast.

Miinukset: Waiting to be shown the table at breakfast time.

Plussat: Awesome hotel, can't say enough about the staff!

Miinukset: no

Plussat: Very good value for money

Miinukset: Explanation of billing method

Plussat: The environment and staff was excellent

Miinukset: Nothing

Plussat: Paljon hyviä ravintoloita hotellin tiloissa. Runsas ja hyvä aamiainen, jossa iloinen ja avulias henkilökunta

Miinukset: Respassa ei osattu neuvoa nähtävyyksille kun Abu Dhabin moskeijaan. Respan leidit nuivia

Plussat: Todella hyvät sängyt. Parvekkeelta upea näkymä joelle.

Miinukset: Huoneessa kokolattiamatto. Allasbaarin katolla rumat ilmastointi tai muut laitteet joista lähti kova ääni.

Plussat: Everything else... I love it!!

Miinukset: Prices at the mini bar at the room and at the others hotel bars are TOO EXPENSIVE!!!

Plussat: Hinta-laatusuhde hyvä .Metro lähellä,henkilökunta ystävällinen.Huone oli siisti,samoin kylpyhuone.Sängyt hyvät ja tyynyt ihanan muhkeat.Allas-alue oli tosi viihtyisä ja allasbaarista sai drinksuja :-)

Miinukset: Aamiainen oli liian hinnakas.

Plussat: Sijainti hyvää metroasema lähellä, Ruoka oli kallis :-)

Miinukset: Uima alas suljetaan liian aikaisemmin eli klo 20.00 juuri kun aurinko laskee ja alkaa hyvää ilma, päivällä on tosi kuuma yli 40 asteetta kesällä, uima alta on ulkona ja tosi kuuma :-( Suosittelisin klo 21.00 asti.

Plussat: Hotelli oli todella hyvällä keskeisellä paikalla, taksilla pääsi kätevästi esim. dubai mallille n. 10 minuutissa ja taksi maksoi ruuhkista riippuen max 10e, helppo tapa kulkea. Huone siisti ja todella upea, aamupala aivan super hyvä ja täyttävä. Henkilökunta ystävällisiä ja saimme pieniä lisä apuja pyydettäessä. Uima-allas alue oli mukava, lämmin oli tammikuussakin! Tulemme ehdottomasti uudelleen :) henkilökunta oli ystävällistä, olimme menossa ystävän häihin ja miehen vyöhön järjestyi lisä reiät alta 10 minuutissa ja vyö tuotiin minulle altaalle, todella hyvä palvelu.

Plussat: The personnel a re so.available and correct and so professional.

Plussat: Henkilökunta oli erittäin mukavia ja auttavaisia :)

Miinukset: Sänkyjen tyynyt olivat outoja, kesti jonkin aikaa tottua niihin.

Plussat: The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good.

Miinukset: The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.

Plussat: In addition to the quality of room, Gym & breakfast are amazing. For people on vacation, needing a real break, this place is perfect to stay.

Plussat: Rooms were nice, spacious and clean. Japanese restaurant was superb !!

Plussat: A very nice stay for a 20 hour layover.

Plussat: Price

Miinukset: Location

Plussat: Everything was nice the lobby was impressive the room is clean and comfortable the breakfast was delicious

Miinukset: The rooms are not well sealed our neighbor was really disturbing us all overnight and my husband couldn’t sleep

Plussat: Henkilökunta oli erittäin palvelualtista, vastaanotto lämmin, kaikki pelasi ja asiat hoitui erittäin nopeasti. Mukana kolme lasta 9-16 -vuotiaita, jokainen viihtyi. Allasalue siisti. Huone siivottiin päivittäin. Yläkerran ravintola iso bonus! Suosittelen!

Miinukset: Ruokapaikkoja kävelyetäisyydellä hotellista ei juurikaan ole.

Plussat: Aamiainen mainio

Plussat: I loved the starf gere and you cannot beat the price for the amenities/services provided!!!