Dubai Lomakeskukset

Plussat: Facilities & you enter all Jumeirah Hotels which are near

Miinukset: Smoking room

Plussat: The staff could not do enough to assist you. They were truly exceptional.

Miinukset: Absolutely Nothing.

Plussat: Hotel location is spot on. Facilities are excellent. One of the most beautiful hotel lobby lounges. Food (coffee, salad, burger & lemon cake) all amazing. Superb breakfast quality & venue options (3). Room views & seclusion top notch.

Miinukset: Check-in waiting time; We were escorted to the busy side whilst the other area was empty. No clear signs distinguishing reception from concierge. Certain reception staff on check-out were totally rude and unaccommodating. As a Jumeirah Sirius member who checked in late on a Thursday night, I had requested a late check out only to be told that someone had asked for one of my rooms by number! Staff were pushy for me to leave one of the rooms even before 12pm, whilst formal check-in time is 15:00. Certain staff members need to be retrained on basics of 5* hospitality (and not to answer back customers). Hotel lobby scent not to our liking either. Recommend hotel considers a Oud-like scent or something more neutral. Also, worth considering an upgrade of room & bathroom facilities (mirrors, toliet shower, etc).

Plussat: Pure luxury and love everything about this exquisite resort. Staff were very attentive, polite and helpful. Nothing was too much effort and their customer service always exceeds my expectations. This is for sure my favourite hotel in the world as nothing else compares or comes close. If you haven’t stayed already - then I highly recommend as you will not be disappointed! Very picturesque and every corner you take has some beauty. The boats are amazing and the food is great. Large rooms which contains all the essentials you need.

Miinukset: Nothing

Plussat: Breakfast was amazing. Great diversity, really good options and all top quality.

Miinukset: Dubai is overall a horrible place. The amount of people just following you around to "serve you better" made me constantly concerned about their quality of life and the sustainability of having this type of infrastructure in the middle of the desert.

Plussat: The spa was good as always. The breakfast.

Miinukset: I used to be a regular customer of Jumeirah hotels especially AlQasr, they used to have an unbeatable services and very friendly attentive staff, however coming back after one year things has changed, from the way I was not greeted upon arrival neither I was guided to the check in area, to the lengthy check in process which used to be very efficient in the past, to the bad service at the beach the next morning where the staff did not even bother to guide us to our sun beds or prepare the lounge chairs for us as they used to they just pointed towards the towels and that’s all, no one prepared our sun beds and no one asked us if we needed anything. The breakfast was great but the very rude supervisor yelled at me for taking one piece of tangerine with me when I was leaving the breakfast!!! Something I never experienced anywhere in my life!! The whole experience was very disappointing and I wonder what happened to the amazing staff jumeirah al qasr used to have?!! I will never consider staying there again and I’m very sad to say this because I’m a customer of jumeirah al qasr since more than 15 years.

Plussat: Beach

Miinukset: Nothing

Plussat: Impressed with everyhting! From staff to hotel facilities really a five star experience. Ibrohim from the reception was very helpful and accomodating. ⭐⭐⭐⭐⭐

Plussat: Sijainti, henkilökunnan palvelutaso

Plussat: Staff are great

Miinukset: The room had smoking smell and later we asked for cleaning but didn't happened.

Plussat: its a very nice place to stay. we will visit again and again.

Plussat: Style is different which I like so much, seem like back to the Arabian culture structures

Miinukset: I brought my family to have a rest, but the villa location was far away from each other, not fitting to take care my family, hope next time we can get a villa with water view.

Plussat: Have been before this is a true 5*

Miinukset: Nothing

Plussat: Top Relax Top Service Friendly Staff

Miinukset: Xxxxxxx

Plussat: Everything os lis beautiful

Miinukset: To point out at least one point for improvement: coffee service at the breakfast takes too long. Coffee sometimes arrives when you're basically almost finished with breakfast 15min after ordering. Setting up self service machines would solve this.

Plussat: Amaizing place

Miinukset: I just want to make a suggestion regarding an earlier opening hour for the villa’s swimming pools.9am is too late,especially during the summer when it is hard to have pthers activities because pf the hot weather.

Plussat: The moment you step in you fall into Arabian luxury. As we were celebrating a special occasion the hotel treated us with an upgrade into vila with a view of Burj Al Arab and a surprise in the room. Amazing attention to detail, lovely and helpful staff! Beautiful private beach and many pools. Gorgeous decor. Many options for dining. Although I live in Dubai, staying at the hotel made me feel like I was on holiday.

Plussat: The waterways and the greenery

Miinukset: The villa is actually an average room and you have to go thru other hotel lobby, the room facilities is outdated.

Plussat: Location

Miinukset: Beach under construction and no warnings about that fact were reported on the official web site

Plussat: Stayed many times, love it

Miinukset: Nothing

Plussat: Absolutely amazing experience, not only it lived up to the expectations but also beyond. Tariq-the concierge was outstanding and went out of hes way to help and make our stay better.

Plussat: Special thanks to Joseph who was very polite and made my little son very happy every day.

Plussat: Everything else! Quiet Excellent staff You feel spoiled

Miinukset: Air condition was a little warm Light switches are confusing Would be nice to have a full curtain for the tub looking out instead of blinds

Miinukset: 1. Early morning the room stank with cooking odor . I woke up from sleep it was very bad and unwelcoming odor. 2. The room was filled with dust or particles on the surface. Even when room service was bought in the cups had dust on them as well as the flask. 3. The bed sheets where not comfortable , the duvet wasn’t covered well , it kept slipping from covering which was not secured, very uncomfortable.

Plussat: Such amazing experience, i wish i can visit it aging as soon as possible .

Miinukset: Nothing ❤️

Plussat: The staff are nice & polite. I like that they let us bring home the Bulgari bag that's in our room. I love the free gummies, jelly beans & marshmellows near the lobby area.

Miinukset: It would be great if there's more variety of food for breakfast e.g. spicy Asian food.

Plussat: Everything was remarkable and the staff was very friendly

Plussat: The cleanliness and quietness

Miinukset: The distance

Plussat: one of the best hotel in Dubai, great experience and food. if someone plans to visit, don't forget to go the SPA or smoking Hookah at the beach

Plussat: Everything

Miinukset: Nothing

Plussat: The staff was very helpful and friendly. During check-in, Yousef got our room ready at 8:30am and gave us a complimentary upgrade and chocolates when he found out it was our honeymoon. During check-out, Artem was nice enough to give us a complimentary late check-out till 3pm. The rooms were amazing; beautiful decor, spacious bathroom (with a shower and hot-tub) and very comfortable beds. The breakfast was fantastic with a wide range of delicious food. Free access to the aquarium and the water park - both were very fun.

Miinukset: It was really far away from most parts of Dubai. If you are planning on staying there to tour around the city, then it is not the best place. But if you have the "resort experience" in mind, then this is the place to go. The restaurants that served breakfast tended to get crowded, and you had to stand in line for about 10 minutes as there were only 2 people checking in the customers. It is a bit expensive to do any dining/shopping at the resort. The pools were warm. But still, I would highly recommend it!

Plussat: Value of money

Miinukset: Nothing

Plussat: This was our 3rd time to the Atlantis and is was brilliant, obviously a little cost saving would have helped with the exchange rate but not to spoil it. We had an absolute fantastic bar man in the Club level lounge his name was Upulitha , he made the best Irish coffee in the lounge, others tried but failed LOL! They know who they are. Upulitha was a very friendly and well conversed bar man he will go far anyone that comes across him praise him from us.

Miinukset: Everything was great, we had the wrong room for us on day 1 but rectified on day 2 very accommodating.

Plussat: The location, the view, the room It was exceptional. A must visit.

Plussat: Staff was super friendly and knowledgeable. The hotel rooms need renovation and kaleidoscope restaurant need renovation. Facilities are nice and clean. You feel a sense of safety in the water park - lifeguards are literally everywhere and super friendly. (please ban guests from swimming in their clothes).

Plussat: Sängyt olivat ihanat

Miinukset: Remontin äänet kuuluivat jo aikaisin aamulla, kalliit palvelut

Plussat: The extras that came with the imperial room booking

Miinukset: The fact that I haven't received an overall invoice outlining the charges that have appeared on my credit card which I can't account for

Plussat: A fancy up town hotel. Huge room with 2 double beds and balcony with view of pool

Miinukset: More casual dining, for traveling alone and not wanting the only food package option available. Less pressure on the up sell of drinks. Some activities for single people traveling alone.

Miinukset: Check in took more than 1/2 hour and room was not ready. The over all time to be in the room was 1:15

Plussat: Access to water park and the list chamber

Miinukset: Staff forced me to pay extra $100, even though the family members were equivalent to the number of beds in the room that I had booked.

Plussat: The breakfast was great, nice choices, the staff were very helpful.

Miinukset: Nothing

Plussat: Alue kokonaisuudessaan hieno ja siisti, huone suuri ja kaikin puolin hyvin varusteltu. Huoneluokkaan kuuluneet Imperial club loungen palvelut olivat positiivinen yllätys. Vesipuisto ja akvaario olivat odotetun hienoja. Kyllä alueella muutaman päivän mielellään viettää.

Miinukset: Rakennustyöt hotellissa aiheuttivat pientä häiriötä aamuseitsemästä alkaen. Meillä oli hieman paremman luokan terassi-sviitti, minkä oletusarvoisesti olettaisi olevan hiljainen ainakin aamuisin. Saatiin tästä hieman hyvitystä hinnasta, eli ei asiasta sen enempää.

Plussat: Welcoming attitude of all hotel staff, pools, kids area and location is perfect, this is one of the best hotels I have ever seen.

Miinukset: Nothing

Plussat: Always excellent service and lovely location

Plussat: Evering!, elegant, stylish,clean...really this is 5 star hotel .. i hope one of the best in Dubai

Miinukset: I can tell you nothing

Plussat: Service, environment

Miinukset: Charging me for serving my breakfast in the room after I had paid for breakfast along with the room. I felt this is unfair and uncalled for. Aside from this every other thing went very well.

Plussat: Staff

Miinukset: Far too overpriced.

Plussat: An amazing hotel, the staff are so very welcoming, not just a few.. ALL!! We stayed in the Deluxe Suite which was beautiful, definitely don’t need to upgrade if you’re a couple, it’s a big hotel room with great facilities! We spent most of our time in the adults pool as it had a swim up bar, great swim up bar!! We had fun playing their games and eating at two of their restaurants Anaseena (Arabic) and Palm Grill (seafood on their beach front) both were outstanding!! The Arabic food is all you can eat, it’s amazing with a huge selection so make sure you go hungry. We loved our stay and if we go back to Dubai we would love to stay here again although it’s expensive it’s definitely worth it for a couple of nights if you’re planning to spend a lot of time at the resort. it was the perfect end as a stopover back home to Australia on our month long honeymoon

Plussat: Hyvä ja rauhallinen sijainti.Palvelut loistavia,henkilökunta ystävällisiä.Huoneet ja sängyt hyvät.

Miinukset: Ei kommentoitavaa.

Plussat: Location is perfect

Miinukset: We needed to call outside help to check in, Staff, professionalism , old facility , not top notch services

Plussat: Kaikinpuolin loistava Hotelli ja ystävällinen henkilökunta.

Plussat: I have a fabulous stay with family and 02 kids ,every thing was perfect including the breakfast and the lounge club ,swimming pull are vast and proper ,hotel staff are very kind ,the hotel is one from the best in Dubai , location in JBR

Miinukset: every thing was perfect

Plussat: The staff were extremely polite, helpful and professional. They exceeded my expectations and made me enjoy the stay. The services offered at the spa were top-notch, I enjoyed it very much .

Miinukset: When staying at the Ritz there is a certain level of excellence that you naturally expect . Unfortunately this property seemed like an outdated 4 star hotel with old furniture that had scratches and spots all over it. The balcony was very dusty I couldn’t use it . The bathrobe had stains on it and all the menus, cards and letters were obviously used and folded ! But the worst part , (and i feel embarrassed to have to mention this) was the personal hygiene of some of the staff ! The last thing I needed was going back to a room that smells like somebody who isn’t using a deodorant ! Despite the extreme politeness of the team & how welcome i felt, I don’t think I’ll be coming back again to this hotel.

Plussat: The staff at this hotel are very welcoming and helpful, from front of desk to the cleaners nothing was too much trouble. It was my birthday during our stay and they organised a cake in their restaurant and flowers on my bed, a very thoughtful touch.