Dubai hotellit Business Bay

Plussat: Massive 70 story hotel conveniently located near Burj Khalifa and Dubai mall. The rooms were nice and the service was great.

Plussat: The hotel style, the staff availabity, friendliness and professionalism, the restaurants. The great welcome for program members.

Miinukset: Some light fixings issue in the room (light coming out of the ceiling) giving a bad impression. The bed comfort: I expected a much better bedding (mattress quite hard and not very comfortable)

Plussat: Its near my house!

Miinukset: - We booked the ballroom for our brothers wedding . We had the worst and most stressful experience ever in terms of event planning and hosting us. The planner was not organized at all she could not secure our room booking n the ballroom tower! We have payed great deal of money for the ballroom (around 500 guest) however we were told we can only guarantee ur rooms location and check in time on the event morning upon availability !!!!!!!! So basically u will be treated like normal guests who paid little money and no priorities will be given!! Even on the event morning, the event planner ( Eman and her manager Adrian) did not bother to call to confirm the issue about the rooms . We had to call the reception to sort it. One of us was given a room and was surprised that another guest was already occupying the same room. - The groom and the bride had several issues as well and they had to pay the hotel several visits and meetings for ridiculous matters that can be arranged over the phone . - The bride’s penthouse was terrible . The A/C wasn’t working and smells like a kitchen because the restaurant is underneath the penthouse !!!! - The room keys constantly gets deactivated and we had to request new cards several times!! ( note that we were not putting it next to a mobile phone) - the valet parking was terrible , one of our cars got scratched and one of our guest’s car got bumped to another car by the valet parking staff!! Also, the car tickets given to each guest were mixed and people were receiving cars that did not belong to them!!! - my sister’s room had no hot water to shower!! - I had to wait for so long for someone to pick my luggage from the room. - I do not recommend this hotel for wedding events.

Miinukset: Internet is so slow, very disappointing

Plussat: Siistit,kauniit huoneet ja iso kylpyhuone. Kaunis ja toimiva allasalue. Kaikki toimi erinomaisesti. Kuljetus Dubai Mall:iin loistava.

Miinukset: Alue hieman keskeneräinen

Miinukset: There was a stale smell in the room and remote control for the TV was erratic

Plussat: Very convenient and well situated hotel and great staff from Timothy at the valet parking to the attendant at the lifts

Plussat: The location is excellent. The Pool bar staff is outstanding. Request a room on a high floor and glance out at the ever changing scenery if Dubai!

Miinukset: When I needec something, despite the size of the hotel, everything was handle right away. The hotel is a destination alone, great pool, fitness center and excellent bars and eateries. I highly recommend this hotel for business and pleasure. Thank you Nikhil, part of the Front Desk staff, you ate truly amazing!

Plussat: Location, food, cleanliness

Plussat: I used to like it but not any more hotel service and quality changed

Miinukset: There was construction with elevator with a whole tower pressured on one elevator it took me atleast 20 minutes to reach the lobby. I moved rooms after and 3 of my valuable items were stolen by house keeping (shoes/shorts and a dress) hotel did not assist at all in finding them

Plussat: The bed was like a cloud indeed. Everything was great! The ambience, the staff, the hospitality, the cleanliness.. everything! :)

Miinukset: Just in the bathroom, make sure you have a biddet spray, as we are used to using that instead of the normal biddet.

Plussat: well everything was amazing .. except one restaurant service is very bad (Latin Restaurant)

Miinukset: service @ latin restaurant

Plussat: One of my favorite hotel in Dubai, the care of the staff to the guest are exceptional felt like royalty

Plussat: Great staff - two people were just exceptional. Moustafa at reception and Valerie at Swimming Pool.

Miinukset: Nothing

Plussat: Great location and staff! Got an upgrade from pool view to Burj Khalifa view but wasn’t necessary the wisest option since the street view may be a bit noisy in the morning. Valet parking staff are great and deserve an applaud for their job during the summer time. Breakfast staff are also very welcoming.

Miinukset: Breakfast time during the weekdays should be re-considered for at least 11 a.m. instead of 10:30 a.m. Breakfast options aren’t that much also. Or maybe I have been there multiple times and I haven’t seen a change in their menu and buffet in years!

Plussat: Once again, Oberoi rose to the occasion. From a rectified error in the booking to an early check in - and ALL with the smile and enthusiasm required! Tremendous stuff!

Plussat: Location & facilities

Plussat: Very nice room with all desirable amenities Excellent and attentive service from the staff. Great food options in the hotel Angela, from the housekeeping team, went above and beyond for us.

Miinukset: Location in Business Bay is great for business travelers doing business in the area, but not so great for tourists. Shuttle to Dubai Mall runs only a few times a day, so most of the time you need to taxi to and from everywhere. Very pricey breakfast.

Plussat: The overall ambience and very family oriented.

Plussat: Everything in the hotel is more than perfect, the staffs are really helpful..

Miinukset: Breakfast and coordination of the staffs

Plussat: Breakfast met our expectations, staff was courteous and the great part was that they recalled our choices and hosted us very very well over breakfast. The staff was very attentive and pleasant all throughout.

Miinukset: We booked a Bhurj Khalifa view, but as we reached and requested for a higher floor i think our original request for the view got lost ! We ended up with a room facing random construction, we would have liked the Bhurj view as per our booking!

Plussat: Clean friendly great choice of dining

Plussat: Clean, quite and good staff

Miinukset: More options for breakfast

Plussat: The hotel staff was very friendly and very kind. Definitely coming back

Miinukset: The Internet was very Bad

Plussat: Location is good in Downtown Dubai, nearest metro is quick walk away. View of Burj Khalifa.

Miinukset: The hotel is very dated. The room’s carpeting needs changing. Found lights in the room insufficient. The breakfast is so so. This hotel is a far cry from the other Rotana hotels

Plussat: The staff(Sofiyan and Abdul at reception, Anees from hotel service and the hotel manager Yousuf were very helpful and guided me very well. Clean and hygienic.. good breakfast.. location 9.5 Strongly recommend

Miinukset: None

Plussat: The rooms were big and comfortable. The wifi was very fast. Room service did an excellent job while were away. There was a kitchen space and we had forgotten to bring pots but as soon as we called house keeping they gave us some. The rooms were super clean when we arrived. Shampoo, conditioner and shower gel were also provided. Swimming pool and jacuzzi were also very clean on the 5th floor

Miinukset: There was nothing I didn't like. It was simply excellent.

Miinukset: Room utilities Cleaness Overall services Not comfy bed

Plussat: Really helpful, friendly reception staff. Beautiful and spacious suite. Easy access to visit the Burj and Dubai Mall.

Plussat: The Breakfast offering was excellent!

Plussat: Friendly staff and excellent location.

Miinukset: Breakfast menu can be better and may be cheaper.

Plussat: Erittäin ystävällinen henkilökunta. Rauhallinen uima-allas Burj Khalifa-näkymällä ja suomalainen sauna. 20min kävely Dubai Mall-ostoskeskukseen. Metroasema ja supermarketti vieressä. Huonepalvelun ruoat edullisia ja hyviä.

Miinukset: It was a great experience as a second stay at Villa Rotana the same nice staff and awesome hospitality

Plussat: Every thing

Miinukset: Nothing

Plussat: I liked the attitude of the staff. The hotel has its own shaded car parking area. Excellent furniture and layout.

Miinukset: The first room I stayed in was clean but had somehow poor ventillation which makes its air not fresh (air quite smells bad) but after raising this issue I was offered a much better room which made my stay great.

Plussat: Staff, shuttle and room

Miinukset: Heat outside

Plussat: Siisti hotelli, miellyttävä henkilökunta, hyvät palvelut uima-altaasta kuntosaliin. Kiva kattoterassi lököilyyn.

Miinukset: Hotellin ravintola oli pettymys. Illallinen suorastaan kehno. Aamiaisella emme edes käyneet. Henkilökunta oli niin ystävällistä, että suomalaisesta alituinen voinnin kysely käytävillä ja ravintolassa muutaman minuutin välein tuntui jopa kiusalliselta.

Plussat: Wonderful staff and fantastic hotel. Non pretentious and staff really make this place . I went just for the night but would definitely visit again as it felt like i was there a week-so relaxing. Try the Tandoori Prawns ….wow!

Miinukset: Massage for partner was a bit heavy handed she was bruised afterwards.

Plussat: receptionist she was so polite and helpful The hotel is clean and safe

Miinukset: Nothing

Plussat: Super clean, nice breakfast

Miinukset: Nothing

Plussat: Very clean new hotel Breakfast was very delicious with wide variety of dishes

Plussat: The hotel is in the heart f Dubai and the location is very good. it is clean and nice. The staff are very helpful and nice expect the lady who works in the shop

Miinukset: the pool and the happy hour for drinks. this is the worst happy our we had in a bar. only valid on 2 draft beer Stella and Guinness its a buy one get one but if you order Stella once the other cant be same brand beer it should be Guinness, and also the lady who was selling in the shop for cloths and souvenirs was acting so weird, not responding or trying to play stupid and not understanding we were asking here several questions she was looking at us and not replying it was really so annoying and we asked her to show us some swimming short she just answered yes i have and was standing up doing nothing so we left the shop and were very angry

Plussat: The staff was very very kind and responsive

Plussat: The staffs are very accomodating and heplful

Miinukset: The breakfast

Plussat: Amazing view

Miinukset: Wifi was bad