Meliá Düsseldorf

The staff of course. Mr. Hernandez took great care of us . What a wonderful employee. There was one more employee that deserves recognition. Three day beard , short hair. He helped me dial KLM for my flight adjustments. We also enjoyed working with Maria, your Hskp. Superstar. She could run your entire Engineering Dpt. That’s how good she is. The Night Person was lovely. He offered me coffee as I was crawling to the taxi at 3:30 am.

Room 704 the right bed is too hard. Phone wasn’t working . Room 403 the windows sind nicht dicht deshalb hat die Heizung nicht funktioniert . Room 311 was ok. Mr. Hernandez arranged a fabulous room move. He also spoiled us with a Bademantel and slippers. Thank you. You need laptop charging capability in the rooms. The Glühwein was delicious but always somewhat cold when I got to it. The waitress in the restaurant dropped a beer at our table (my friend got wet) but didn’t offer any service recovery. The Feta cheese salad is yummy. The coffee milk in the room was spoiled on some mornings. Your Sauna and steam bath is lovely . We will be back . Beautiful property .