Dumfries hotellia

Plussat: Loved the venue, the clean stylish rooms, the smell of the open fire as you entered the premises and the brilliantly attentive and friendly team of staff. The dinner was great and even made me something of the menu as I wanted to eat lighter, the breakfast even better. If you were to add a Gym or Spa you have the full package. I will be staying again for sure amazing standards for the prices paid. Well Done.

Miinukset: No Gym, Busy Road (although you don't hear it)

Plussat: Food excellent, room clean and bathroom to standards with all the little extras you would expect.

Miinukset: Only thing i could say that needs attention would be the windows in room 112. Very drafty so much so that the very heavy curtains were blowing and one of the windows we had to jam with a piece of cardboard.

Plussat: Beautiful hotel with extremely helpful staff.

Plussat: Lovely modern rooms and bar/ dining area. Cocktails were lovely ! Dinner was amazing and menu choices was excellent. Staff are very welcoming and pleasant. Brilliant overnight stay for a chill out weekend. Would highly recommend and can’t wait to go back.

Miinukset: Due to Wedding being on had limited access to bar area, and as nothing is near by had no other options

Plussat: I had a 2 night stay here with my husband who comes from the area. The location of the hotel is lovely and is a pleasant walk into town. We had a very comfortable room. Breakfast was good and staff very pleasamt. A very nice place to stay in Dumfries.

Miinukset: There had been a recent flood and the corriders were closed for refurbishment resulting in a longer walk to room.

Plussat: Spacious beautiful hotel very clean the scenery’s beautiful that surrounds the hotel my husband and I got married at this hotel nearly 4 years ago and it holds a special place in our hearts . The rooms are beautiful and spacious

Miinukset: The staff told us it was under new management which we did wonder the breakfast had to be ordered and when it came it was swimming in grease which was not a good look at all the staff couldn’t answer any questions we asked and dad they were knew there and we felt they should of gone on a training corse first and so we felt it had lost some of its intimacy from when we had our wedding

Plussat: Had a great nights sleep as the bed was so comfortable. Check in and out very easy. Staff polite, friendly and helpful. Breakfast lovely

Miinukset: Booked 2 single beds and got a double. Prices for food in the restaurant was expensive

Plussat: The location was very good, the restaurant was reasonably priced and the food good. The staff were friendly, with an excellent attitude, helpful and accommodating. The rooms and the hotel were fresh and bright. The rooms a reasonable size.

Miinukset: A separate coffee lounge ( Starbucks/Ciara style) would have been good and more choice or change of menus for variety.

Plussat: Great stop over. Lovely room. Staff very friendly and accommodating. We were changed to a better room when we raised an issue with a noisy air conditioning unit. No problem at all. Very efficient receptionist. The hotel is set in a stunning location.

Miinukset: Nothing. Everything was fine.

Plussat: Roomy rooms, comfy bed, fresh decor, good location, easy parking, restaurant not too expensive, food basic but tasty. Very helpful and friendly staff.

Miinukset: A bit more choice in the restaurant, breakfast got a bit dried out.

Plussat: Staff very helpful bed was amazing surrounding area was stunning

Miinukset: The prices for food and alcohol were far to expensive also television in room only had 5 channels no subtitles as my partner is partially deaf asked at reception if someone can look at TV was told all TV's in rooms are the same so no late night TV for us

Plussat: Well prepared for coronavirus! Very friendly staff and a lovely family room - good value for money!

Plussat: Breakfast staff were lovely

Miinukset: Bath would not empty, shower was very difficult to operate. Breakfast was poor.

Plussat: I love the hotel..lovely staff

Miinukset: Unfortunately we went when hotel went on shutdown so couldn't use any facilities that I paid for

Plussat: Good facilities

Miinukset: Didn’t book for the entertainment but we where put In a room directly above it had to listen to it vibrating my room from quarter past 11 till the 3rd time I went down to finally speak to a duty manager at 12 who was supposed to come to my room I was just handed a key and told just to move my stuff if it was to loud to a new room

Plussat: Good breakfast. Helpful staff

Miinukset: Very dated

Plussat: I've always loved the Cairndale as I've stayed here a few times

Miinukset: Unfortunately the facilities that were included in the price were closed due to the virus

Plussat: The room and breakfast was perfect

Plussat: Amazing comfortable bed in room 4. Lovely and clean, staff very friendly, asked for some more semi skimmed milk, was put in the room for us straight away. Breakfast was lovely, plenty choice also, I'm coeliac which they catered for very well too. Would definitely stay again.

Miinukset: N/A

Plussat: Soft comfy beds that were long enough for me (6'2''), private entrance so I didn't wake people returning late. Modern bathroom was small but totally adequate for 1 or 2 people. Surprisingly good wifi given the thick walls. Ample off street parking. I definitely plan to return with my partner next time we're in the Galloway area.

Miinukset: Having to leave :)

Plussat: Such a lovely place to stay, excellent breakfast and the staff were super friendly. We have stayed in Dumfries a few times but this was by far the best place we have stayed.

Miinukset: There was absolutely nothing we didn’t like.

Plussat: Simple, excellent breakfast, very affordable

Miinukset: The only thing I did not like was an odour in the room, probably drains smell I was in an anex and the rear, there had been a lot of rain I did not report the issue as no body on site that evening, and the smell had cleared by the morning

Plussat: Good location for Dumfries

Plussat: All the staff were very friendly and the breakfast was perfect! The room was fantastic in size and comfort and the location was ideal for what we we looking for. Well recommended and we hope to be staying again in April.

Miinukset: Shower door was slightly damaged but full functional.

Plussat: The room was very nice and the bed extremely comfortable. The en suite was modern and well appointed. Excellent location.

Miinukset: The shower wasn't hot enough. Breakfast service was very slow and the order was wrong. Lounge bar was drab and in need of refreshing.

Miinukset: Were there for two nights and room was not cleaned /towels not replaced/bin not emptied etc . Shower head dirty and shower tray/curtains did not do their job of keeping water in the tray. It spoiled what could have been a nice stay.

Plussat: Bed was too soft for my liking, however, I would definitely go back.

Plussat: Good place to stay, clean , nice, loved the Victorian building and great location. Dinner in the evening was a real highlight though, friendly staff and the food was just delicious, I would be keen to eat here again.

Plussat: Hot water for bath not warm enough Tepid and trickly. Cleanliness of bathroom area below par. Loose curtains and grime around base of toilet bowl.

Miinukset: Water temp poofy. Dumfries down at bare heels

Plussat: The location was excellent. I had a five minute to my meeting at Council headquarters. The staff were excellent and could not have been more helpful.

Miinukset: The decor is very dated - the hotel could do with an upgrade. The plug in my bathroom sink did not work. The staff were pleased when I informed them so they could fix the problem.

Plussat: Room , comfort & Restaurant on site

Miinukset: Parking was tight

Plussat: A 10 minute walk from town centre , breakfast good , would recommend. Easy parking on forecourt .

Plussat: Really nice clean and cozy annexe to another hotel. Excellent breakfast.

Plussat: Fair prices, excellent breakfast, close to train station, and very helpful staff!

Miinukset: All was ok. They had a few very jolly customers, so sleeping was a bit of a problem, but that is not their fault.

Plussat: Staff Were Pleasant And Helpful. Breakfast Was Excellent

Plussat: The breakfast was excellent and the staff also

Miinukset: The room was small if I knew that the single was that small I would have paid more to get a larger room

Plussat: It was so peaceful

Miinukset: The room was okay apart from the ceiling .the outside lights tripping the hall lights

Plussat: Breakfast had to cancel a single room no way unless you contacted booking.com so we lost £39 not happy

Plussat: What a welcome. Super evening meal. Great choice for brekkies. Comfortable atmosphere. Ambience just right.

Miinukset: ??????

Plussat: Friendly staff, clean hotel, excellent food

Miinukset: We were a bit disappointed that our cottage was very cold when we arrived as there was no heat on and it took ages to warm up!

Plussat: Bed super comfortable bath rooms very nice Room service was fantastic All staff very friendly and helpful

Miinukset: The building could use a lick of paint bit of maintenance would really improve

Plussat: The style and comfort

Plussat: The dinner was excellent. Good quality and comfortable portion size. The bed was comfortable and the bathroom very attractive (although it lacked hanging hooks for towels/ clothes)

Miinukset: We were very disappointed to visit a country house hotel with No outlook Storm Dennis meant we were unable to appreciate the estate which looked very inviting!

Plussat: Good

Miinukset: Nothing

Plussat: Had a fab time here, met some good friends stayed up till the early hours. Food was good and a good selection of drinks and wine. A nice log fire and afternoon tea added to the weekend. Lots of things to do within a short drive. looking forward to returning and meeting up with friends.

Miinukset: Just if I had to be critical maybe some paint and repairs in areas.

Plussat: Clean, excellent friendly staff, and lovely breakfast

Plussat: It was excellent value for money and offered a great breakfast.

Plussat: Good value and nice breakfast

Plussat: Superfriendly staff, excellent customer service.

Miinukset: No such thing

Plussat: Excellent breakfast, staff and only 15 minutes walk into town. Very good value, would stay here again.

Plussat: The food at this hotel was exceptional..

Plussat: . Friendly, welcoming staff leading to a relaxed and enjoyable atmosphere. Great breakfast and evening meals. Good location, quiet and bonus of watching red squirrels playing in garden at breakfast time.

Miinukset: n/a

Plussat: The Trigony looked warm and inviting as we pulled up in the car park, and never let us down. The staff was friendly and helpful. The room was nice and cosy and the food was excellent. A fantastic place to relax in. Roaring fires, big comfy chairs, what more could you possibly need. Definitely be back.

Plussat: The bed was uncomfortable I was looking forward to some reading time and quite time you could hear the kitchen staff being very noisy putting stuff away and banging and shouting to each other when we booked with booking .com it says sauna and hot tub with superior room with a tick but actually you have to pay so was disappointed but other than that it was ok breakfast was delicious

Miinukset: Beds could do with a mattress topper that would make them a bit more comfortable

Plussat: All food excellent especially the breakfast. A family run Hotel it is welcome and relaxing.

Miinukset: Nothing just right for us.

Plussat: Diamond the whippet and `Kim the tax-fiddling collie` had a lovely time here and enjoyed their hand made doggie biscuits. Meanwhile the humans had a wonderful dinner and a great breakfast. The main waiter/barman was very knowledgeable and friendly. Lovely to see Rory the retriever keeping an eye on the hotel. Helped prove that dogs are welcome.

Miinukset: The Scottish weather!

Plussat: Pleasant staff and excellent food

Plussat: The property has a warm and relaxed atmosphere; comfortable with excellent food and a well stocked and very reasonably priced bar. Beautiful setting in glorious countryside. Our only regret is that we didn’t have dog with us as they are made so welcome though sensibly kept to a different dining room to the unfortunate ‘doggy less’ souls

Miinukset: Nothing! It was great!

Plussat: Very friendly manager who seemed to do everything . Comfortable and well equipped bedroom

Miinukset: Quite cold . Not enough staff to cope with dinner service . Food excellent .

Plussat: Very friendly hostess nothing was any trouble for her. A home from home.

Miinukset: There wasn’t anything to dislike

Plussat: The welcome is always so important, that and our communication with a hotel ahead of time. 100% for this! I liked the friendly professionalism, but I Loved the breakfast!

Miinukset: There was nothing about my stay that I did not like.

Plussat: Rooms have been refurbished earlier this year. Now the best en-suite that I have had this holiday. Plenty of heating and space. Dinner was delicious and breakfast was cooked to order. Staff genuinely friendly and helpful.

Miinukset: Car park could do with some TLC (not surprising considering the amount of rain they've been having).

Plussat: The room was large and comfortable.The bathroom looked recently upgraded good shower. Tv, local information, drinks making facilities. Supper was good, steak pie was recommended lived up to it. Lots of gins & Whiskies to try. Breakfast was good and fresh ingredients.

Miinukset: just a little niggle :The pillows were a little too firm for myself and the parking area had a few large holes in the surface so made it rather muddy!

Plussat: Fabulous accommodation

Plussat: Large spacious room great food and good atmosphere

Miinukset: N/A

Plussat: Stayed here as a stopover for a wedding at Gretna. Traditional style bar and tasty food. Accommodation very good. Host very pleasant. I would definitely stay here again.

Miinukset: Nothing

Plussat: Not much. We were 3 adults and 3 children in Dumfries for a skating competition. The advert stated double rooms available so we booked 3 rooms for 3 nights. On arrival we find the rooms had an additional bed and we therefore only needed 2 rooms. The owner insisted we pay for the third room even though we never used it and were never given it’s key. I contacted booking.com who accepted responsibility for the problem and who said they would refund the extra money we paid. However the owner was not on site when we checked out and we although we were assured we would be sent a receipt we have heard nothing since.

Miinukset: The rooms are basically chalets at the rear of the pub. Ok accommodation but not what we were expecting. The owner was not very welcoming.

Plussat: The room was very modern and was part of an annexe from the actual “inn”. The car park sorely needed some work as there were large holes and it was very muddy which got trailed into the room. The inn was about 100metre from our venue so ideally placed for us. We arrived late and had a meal which was very good but there was no kids menu although we were given a small portion for our child and got carrots instead of chips as per our request. All in all happy with our stay, would stay again if attending the same venue .

Miinukset: Felt the breakfast time was restricted and the 10am check out was to early. The car park was very dirty.

Plussat: Cleanliness and friendliness.

Miinukset: Not much. It was exactly as advertised.

Plussat: Very friendly host. Lovely room. Great breakfast. Wouldn't hesitate to book again.

Plussat: Lovely host. Really well equipped room, exceptionally comfortable. Nice bathroom.

Miinukset: Noisy guests in the hallway outside the room at 7am.

Plussat: Very clean place, very large rooms and a lovely breakfast conservatory with the best views better then staying in the centre which we near did! A sitting room to use and a shared kitchen up stairs! 2 doors to use and great layouts. The owner was lovely helpful and friendly which is why he was vowed for best landlady award!

Miinukset: Loved to all and will stay again

Plussat: Ewan was so lovely, rooms were modern, very clean!

Plussat: Great place and Great food

Plussat: Everything from the lovely welcome we received to sadly leaving. Nothing was too much trouble and the services provided were above and beyond expectations.

Miinukset: There was nothing to dislike about Southpark Hotel.

Plussat: Breakfast was lovely

Miinukset: Room wasn’t warm enough

Plussat: Friendly staff. Good clean facilities

Plussat: Super breakfast.everething very good.

Miinukset: All very good.

Plussat: Good breakfast.

Plussat: The hotel was located close to the town center and pedestrian mall area.

Miinukset: Located above a dance bar. Could be noisy on Friday or Saturday nights.

Plussat: Manager lovely and helpful, brand new ensuite was great.

Miinukset: Mattress! And only one fairly miserable towel provided. No restaurant any more - details need to be amended.

Plussat: Clean room friendly staff warm room ,,,,, excellent

Miinukset: Nothing

Plussat: The host/manager was very welcoming, helpful and has a very pleasant personality. The bar was brilliant with a splendid range of drinks, fabulous music & marvellous funky art work/aesthetics.

Miinukset: Although the room was comfortable and electric heater was provided, the central heating was not functioning in the room nor on the corridor. I’m to certain about the rationale for this. Facilities would also be difficult to access if a person had a mobility problem because no lifts were accessible.

Plussat: I liked nothing.

Miinukset: This is a drab dingy place that must get by as a pub rather than a hotel. The bedroom was small and cold with no central heating on, though a fan heater was provided. There were no tables set for breakfast and I had my cold eggs and bacon brought to me on a tray in a barn of a bar. The hotel is hard to find due to the one-way traffic system. I will not go there again, especially as the excellent Station Hotel is nearby, is easier to get to and has very good parking facilities.

Plussat: Location

Miinukset: Very unclean , all the corridors were dirty , moved hotels after 1 night

Plussat: This hotel was perfect for me - very comfy bed, radiator in room I could adjust to the temperature I wanted, lovely friendly staff, centre location, lovely bar with pool table and darts and comfortable seats, brilliant breakfast made to order, and all for a great price! Couldn't fault this place and planning on it being my regular place to stay when I visit dumfries.

Miinukset: Nothing!