the themed rooms
no breakfast due to the snow!!!
the room was excellent and loved the hot tub and sauna
some of the pillows were stained and appeared un washed
Very nice room (Cruella); also good food in restaurant.
We stayed in the garden themed room, it was fantastic, especially the sauna and the hot tub!
Staff were lovely, very helpful and polite. The room was fantastic. The photos do not do the room justice (Sci-Fi Room). Bed was extremely comfortable. Bathroom is through the tardis which is brilliant. Shower with sauna feature, radio feauture, massage and power jet features. Big Bath and sink, luxury toiletries. Hot tub outside is brilliant, wasn't cold even in November! And very private. Lots of gadgets around the room also. Want to go back now, loved it!
I dropped some make-up in the bathroom and when I picked it up, it had a large collection of dust on it so the cleanliness wasn't up to standard there but everywhere else was immaculate. I feel that check in is too late (3pm) and check out is too early (11am). Asked for a late check out and offered more money but was refused this. Would have liked breakfast included for the price we paid. However, it is still a fabulous hotel.
The room, the bed, the furniture, the theme, the bathroom, the location and the staff.
So very different! What an experience. I asked by e-mail for some extra's and the service was excellent.
Great reception by interested and helpful staff. A real feelgood factor when you enter the place and a very comfortable room with all that would be expected for the price. I enjoyed myself here and will be returning.
Just a tad over-priced.
Hotel has attention to detail. Nice bathroom and shower didn't want to get out! Sufficient towels and shampoo/shower gel provided - not many hotels do this. Room very well appointed and clean.
Needed a bit more lighting especially in the bathroom. Stumped my toe on the door stop as I did not see it! Perhaps remove the armchair from the Cruise room and replace with a table or chest where cases can be rested.
Each bedroom in the hotel has a different theme, ours was 'The Cruise'. The fixture and fittings are all of high quality and the room itself was spotless. The staff are friendly and efficient. We only had breakfast in the hotel but it was excellent. On refelection I wish we had had dinner there because where we did eat ( Italian on Elvet bridge ) was absolutely dreadful.
The room, though beautifully furnished, had too many things in it for its size. I could imagine parking could be a problem since there is no on site parking available. We managed to park at the 'pay and display' in the same street but if you couldn't find a place you might have a bit of a trek.
Durhamin katedraali ja Durhamin linna sijaitsevat 10 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.