Eastbourne hotellit lähellä Congress Theatre

Plussat: The staff we are exemplary. Friendly extremely helpful and charming. The location has a old world charm and is quaint.

Miinukset: The radiator made a strange banging sound at night . But this was minor

Plussat: Massage was great in the spa, meal in the garden restaurant was fantastic, breakfast in the room was great!

Miinukset: Room was at the back of the property and very noisy at night due to air conditioning unit being just outside window.

Plussat: Location, service, amenities, hot water, clean towels and linen.

Miinukset: View (not even a town view but a view of the back of the other side of the hotel). Disappointing for just under £200 a night.

Plussat: Mostly the staff were great. One person was particularly off hand and unhelpful.

Miinukset: It is advertised as dog friendly, and you pay for your dog each night. She was only allowed in the bedroom. Absolutely nowhere else. I asked if we could sit in a quiet place one afternoon and have tea together with her and was told it would have to be run by the manager first, and he wasn’t available to talk to me. We therefore had to have breakfast separately and either eat in our room or go out in the rain to a dog friendly establishment outside.

Plussat: Lovely hotel with a character ,perfect location & excellent service!

Miinukset: Beautiful hotel

Plussat: Staff were friendly and efficient. Food excellent. Room and bed spacious and clean. Great location opposite the beach and a short walk to town.

Miinukset: Nothing

Plussat: Exceptional hotel with very high standards throughout. ALL staff are friendly and helpful.

Miinukset: NOTHING!

Plussat: Good location, good facilities. Helpful owners. Comfortable warm large room with en suite. Good breakfast. Additional bonus was the use of a microwave for evening meals, a very good children's room and PARKING. A must for Eastbourne when all the roads seem to be metered.

Miinukset: Nothing to dislike.

Plussat: Friendly and helpful owners, always a comfortable place to stay.

Plussat: Excellent, very large spacious rooms very clean, The best B&B I've stopped in, 100% value for money

Miinukset: No faults

Plussat: absolutely fantastic service. The B&B was extremely clean, the staff were fantastic. as for the breakfast, the food was amazing, great work cannot wait to visit again.

Miinukset: nothing,

Plussat: Location was great for our requirements. Room was comfortable and staff were friendly

Miinukset: Breakfast could have been better. Coffee in the pot was cold.

Plussat: Comfortable good sized bedrooms, good breakfast

Miinukset: Pillows

Plussat: Everything was immaculate and food with service excellent

Plussat: IIt was clean and accessable

Miinukset: Due to issues with the Covid-19 scare breakfasts were not being being cooked but we were offered a brakfast in to room delivered at 08.00 consisting of a boiled egg and some cereal, milk etc. which we declined. We were in Eastbourne to see a show on our second night which was cancelled due to Government guidelines so we decided to curtail our stay but were still charged for the 2nd night B&B which I believe to be out of order.

Plussat: The bedroom was very spacious and the bed very comfortable. Good breakfast

Plussat: The staff were as welcoming and helpful as usual, always a pleasure to stay there. The room was excellent , clean and very comfortable. Hope to return when conditions allow.

Miinukset: Unfortunately breakfast wasn't available even if I wanted it.

Plussat: Friendly and comfortable

Miinukset: I can say there’s nothing wrong at all

Plussat: The lady at reception was so kind and welcoming.

Plussat: The room was very spacious and clean great value for money

Miinukset: the shower was very very hot to hot and we couldn't seem to turn it to get cooler and there was no one at reception.

Plussat: Joy is so nice and friendly.

Miinukset: It was not anyone's fault but it was exceptionally windy in Eastbourne this weekend and being on the top floor it was quiet noisy due to the wind

Plussat: Clean hotel with decent sized rooms and attentive staff.

Miinukset: NA

Plussat: Breakfast was delicious and the young man serving was very attentive and efficient. View from our window was lovely and the hot water was plentiful.

Miinukset: I didn't like the tiny bathroom - not room to swing a cat. Also, the corridors to and from our room to reception were very narrow and dated. The property in my view is not suitable for older people because of those stairs and so many doors to go through! Generally I think the hotel was fairly clean but bearing in mind the current Corona Virus I felt more could have been done to ensure the room was really clean. I saw a cleaner cleaning the revolving door handles but she didn't do a really thorough job. At a time like this - this is crucial!

Plussat: Helpful and communicative staff, decent location overlooking the beach.

Miinukset: Rather tired rooms with worn furniture, carpets and third rate shower facilities.

Plussat: I upgraded to a sea room which really improved my stay. I loved having the window open hearing and seeing the waves.

Plussat: Older hotel, but it felt very homey, with a wonderful location, overlooking the beach, comfortable beds, clean rooms with a beautiful high-end restaurant with a great selection and variety.

Plussat: Lovely staff. Had dinner in the hotel and it was excellent. Breakfast was excellent too. Jhansi a working lift.

Miinukset: The bed mattress was fairly old and the making of bed could have been better. NO parking except on street and that is very limited.

Plussat: Everything else

Miinukset: Parking was horrendous

Plussat: Everything and breakfast

Miinukset: N/A

Plussat: The first member of staff to great us was lovely, young guy with short, light coloured hair, think he was local. Very friendly and helpful, excellent. We were given a room away from main part on third floor as the place was packed with very loud international students, so our room was quieter. Had breakfast twice the staff cooked us vegetarian sausages to order. Plenty of food, pastries, toast, fruit, yoghurt, cooked items for English breakfast. Lady who cleaned our room was very polite. Parking permit was given to us for £1 a day, just put it on each evening to cover next day, worked well. You just have to find a space on the seafront as close as you can.

Miinukset: Unfortunately the day we arrived a pair of men's pants were under the beds which had been pushed together to make a king sized bed. I was with my daughter and we wanted a twin room. The room was incredibly hot with a very small window which barely opened. View was lovely but hard to see round netting/ close stonework.They separated beds the next night, but the pants which we left by the bin weren't taken as they must have thought they were ours (despite us both being women! I guess they couldn't make the assumption though) When I raised what had happened the day we left, the guy on the desk, who was dark haired kind of Spanish looking/sounding, argued with me that I should have reported it on the first day. I said it was kind of embarrassing. He just kept telling me that "next time something like this happens in a hotel you should report it so we can deal with the cleaners'. It was like he was telling me what to do in a hotel. We are well-travelled! He was pretty much shouting at me as I left which made me feel horrible and put a damper on the day. What bothered me was it was extremely hot and the cleaners had a lot to do, I felt he was just going to fire someone over it. Breakfast was cleared away at 10 very promptly, despite the fact we'd had to wait 20 minutes for our vegetarian sausages. Lots of people who appeared to be staff seemed to wander around a lot not doing much. Often no one on the front desk and no security to the building as you didn't need a key to get to the lifts/stairs/room areas. Trying to cross the road outside is like dicing with death! Traffic is crazy but beach is opposite only a few yards away. Eastbourne- hmm bit dodgy not great! Pier is lovely though.

Plussat: I am always heartened by the welcome and the ease with which I can make my booking.

Miinukset: The rooms could be a little warmer....

Plussat: Very good value and a great breakfast. Helpful staff.

Plussat: Lovely check in, swift and cordial, lovely stay all round.

Plussat: Refer to previous review.

Plussat: Lovely area nice rooms and clean towels every day.

Miinukset: There were a couple of instances where people were very drunk and abusive to staff so a little unsettling.

Plussat: Very close to town centre, theatre , restaurants and right opposite the sea front / pier . Security door card are brilliant even to use lifts

Miinukset: Does need in places little up dating bathroom and windows , not great deal but would be nice.

Plussat: All very nice

Miinukset: Nothing