Eastbourne hotellit lähellä Congress Theatre

Plussat: Hyvä sijainti lähellä kaupunkia ja nähtävyyksiä, tilava huone josta parvekkeelta merinäköala, ystävällinen henkilökunta, runsas aamiainen*

Miinukset: *aamiaisella ei ollut tuoreita vihanneksia.

Plussat: Friendly staff, clean, comfortable room with fabulous views. Breakfast excellent

Miinukset: no mint sauce with the lamb shank! Otherwise could not fault it

Plussat: Best hotel 100% I advice every one to choose it

Miinukset: Every thing was greet

Plussat: good situation

Miinukset: sadly no sea view from room

Plussat: Room was clean,bed comfortable

Miinukset: Tv could be placed better

Plussat: Good breakfast selection,

Plussat: Location, view, comfort and atmosphere.

Miinukset: Restaurant menu choices

Plussat: Didn't have breakfast That was by choice

Plussat: The hotel looked nice was clean and the staff was friendly

Miinukset: Think there should be more parking for the residents as it took ages going round and round before a space became available

Plussat: Loistava sijainti, näköala parvekkeelta merelle, ystävällinen henkilökunta, aamiainen, tilava huone.

Miinukset: Aamiaisella ei ollut vihanneksia (paitsi grillitomaatit)

Plussat: Friendly, clean, comfortable, great locaton.

Plussat: Brilliant views Nice helpful staff Lovely room and breakfast Good location

Miinukset: Walls were a bit thin

Plussat: The lovely old, traditional building.

Miinukset: There was only one lift working.

Plussat: The staff we are exemplary. Friendly extremely helpful and charming. The location has a old world charm and is quaint.

Miinukset: The radiator made a strange banging sound at night . But this was minor

Plussat: The staff are excellent, and the food was perfect.

Miinukset: The bed could have been a little bit bigger,but it was not a problem.

Plussat: Fantastic staff and they are lovely rooms. The grand always feels like a welcome escape from reality.

Miinukset: The inland view update from a deluxe double to.a junior suite was not worth £105. The bathroom was the same size in each and the floor space was largely the same just a different lay out and furniture.

Plussat: Breakfast was an experience and very filling with great service

Miinukset: Would have liked to have evening meal but prices rather steep

Plussat: Location, food, room, very friendly staff

Miinukset: There was nothing I disliked

Miinukset: The bathroom extractor fan was not working.

Plussat: Outdoor pool and attendant. Use of mobility scooter throughout hotel

Miinukset: Bedroom blinds did not fit upset by light coming in. No flannels left in bathroom one day. Decaf coffee not replaced not enough milk supplied. Poor service on terrace. I

Plussat: The grand is grand

Plussat: Its elegance

Miinukset: The bed was uncomfortable and the shower was very unpredictable changing from hot to cold without warning

Plussat: The staff were exceptional and the bed incredibly comfy. Location perfect too.

Miinukset: Decor very dated and in need of attention. Indoor pool extremely hot and overwhelming chlorine smell so didn't use. At this price point a hot buffet breakfast is unacceptable and hot food should be cooked to order.

Plussat: I cannot commend the staff enough as they were polite, attentive and nothing was too much trouble. Now we had to pay a little extra for the sea view as you would expect, but the room had a panoramic view and was was well worth it. It was a very good size and the large bed was extremely comfortable. I will certainly be back and would rate The Grand higher that the "luxury" 5 star hotels in the big cities.

Miinukset: Have no complaints at all.

Plussat: comfort and luxury and good service

Miinukset: no gym facilities.

Plussat: Pleasantly old fashioned.

Plussat: The ability to relax in an informal atmosphere and a platform to brisk walks along the beach walkway.

Miinukset: No real dislikes

Plussat: The receptionists and porters were extreemly helpful and courteous.

Miinukset: restaurant looked a bit old fashioned.

Plussat: The Friendlyness of staff & professionalism

Miinukset: Staurday morning there was no utensils to pick up Coissants or rolls

Plussat: The staff and the facilities were superb. Staying at The Grand Hotel made a business trip a pleasure.

Plussat: quality of service, excellent breakfast

Miinukset: room very old and tired

Miinukset: the fact that I had a workman in my room changing the locks -I think I should have been offered another room or a price reduction

Plussat: everything "very Grand"will stay again

Plussat: Staff

Miinukset: Alll the stairs to room 10 ok for youngsters but to much for us old age people

Plussat: They really went the extra mile here. Little things really count. There was cotton buds in the bathroom, extra large bath sheets, bottled water in room. Fresh strawberries and blueberries for breakfast, as well as a full cooked menu. Really a great place and excellent value for money.

Miinukset: Nothing, we enjoyed the quirky attic bedroom. Lots of steps up but we knew this before booking, and it was worth it for us to save money while staying at a great location.

Plussat: Food was great and staff really nice and helpful

Miinukset: The room very small and bed really uncomfortable. It didn't feel like a 4 star hotel

Plussat: Good recommendations for restaurant. Friendly and helpful.

Plussat: Near to everything, clean and comfy

Miinukset: Upon asking for more milk for another cup of tea was told by receptionists she did not do housekeeping. Also the water was too hot to shower under and upon advising they could not adjust to a showerable temperature.

Plussat: All the staff were very friendly. The dining room & breakfast excellent.

Miinukset: The communication between the hotel & booking.com. I emailed requesting a ground floor room. And that I would be leaving a day earlier due to early flight time. This was not passed on to the hotel.

Plussat: Always a pleasure to visit Eastbourne and stay at the Berkeley. The staff were as welcoming and helpful as usual. I am already thinking of booking my next trip here.

Miinukset: No problems.

Plussat: Staff, room, breakfast. The 1 pound parking ticket you get from the guest house.

Miinukset: View from bedroom window

Plussat: The room was clean and had extras such as tissues etc which are nice touches

Miinukset: Bigger tv

Plussat: Staff very friendly and helpful.

Plussat: Good selection, Not all All English.

Plussat: Polite staff, comfortable surroundings

Miinukset: My stay was not long enough to comment

Plussat: The property was very close to the pier and right on the front. Parking was good thanks to the hotel

Miinukset: Bathroom cleanliness and room cleanliness. My partner stood on something sharp on the floor. Food ok but not to the standard of prices had to pay

Plussat: Everything was perfect

Miinukset: Nothing wrong

Plussat: Very I'm pressed with our bedroom spacious clean and very comfortable bed.

Miinukset: Very friendly and staff excellent . Bedroom.was cosy and clean and bed was very comfortable shower was also nice.

Plussat: Breakfast was amazing pool was nice view was lovely

Miinukset: Bathroom was a bit cramped toilet could be better placed

Plussat: Nice hotel in a good location

Miinukset: Nothing

Plussat: Location was excellent and the room had a sea view. Also the king size room was spacious and had a well equipped kitchenette.

Miinukset: Decor generally a bit tired, windows were drafty.

Plussat: The swimming pool

Miinukset: The bed was awful it gave me a really bad backache.

Plussat: Lovely Hotel, big room, comfy bed and best of all..... sea view!

Plussat: Helpful and communicative staff, decent location overlooking the beach.

Miinukset: Rather tired rooms with worn furniture, carpets and third rate shower facilities.

Plussat: Location and sea view

Miinukset: Room not very clean. Breakfast limited in choice for a vegetarian. Sadly just felt a bit old and tired

Plussat: Nice large room, lovely sea view very clean.

Plussat: The room was clean and tidy and the staff were ok review

Miinukset: Toilet didn't work and a bit noisy with the pub across the road what did you like

Plussat: Size of room

Plussat: Room was good size,man on front desk when we arrived as very helpful and very happy which is always a goid start

Miinukset: Couldn't park car nearer hotel ,Bar wasn't very good, could have been a little more lively in the evening, hotel would have made more money as weather wasn't very good and alot of people were stuck in rooms.

Miinukset: Stupid location for toilet roll holder

Plussat: Great location,good value

Miinukset: Tired decor

Plussat: The first member of staff to great us was lovely, young guy with short, light coloured hair, think he was local. Very friendly and helpful, excellent. We were given a room away from main part on third floor as the place was packed with very loud international students, so our room was quieter. Had breakfast twice the staff cooked us vegetarian sausages to order. Plenty of food, pastries, toast, fruit, yoghurt, cooked items for English breakfast. Lady who cleaned our room was very polite. Parking permit was given to us for £1 a day, just put it on each evening to cover next day, worked well. You just have to find a space on the seafront as close as you can.

Miinukset: Unfortunately the day we arrived a pair of men's pants were under the beds which had been pushed together to make a king sized bed. I was with my daughter and we wanted a twin room. The room was incredibly hot with a very small window which barely opened. View was lovely but hard to see round netting/ close stonework.They separated beds the next night, but the pants which we left by the bin weren't taken as they must have thought they were ours (despite us both being women! I guess they couldn't make the assumption though) When I raised what had happened the day we left, the guy on the desk, who was dark haired kind of Spanish looking/sounding, argued with me that I should have reported it on the first day. I said it was kind of embarrassing. He just kept telling me that "next time something like this happens in a hotel you should report it so we can deal with the cleaners'. It was like he was telling me what to do in a hotel. We are well-travelled! He was pretty much shouting at me as I left which made me feel horrible and put a damper on the day. What bothered me was it was extremely hot and the cleaners had a lot to do, I felt he was just going to fire someone over it. Breakfast was cleared away at 10 very promptly, despite the fact we'd had to wait 20 minutes for our vegetarian sausages. Lots of people who appeared to be staff seemed to wander around a lot not doing much. Often no one on the front desk and no security to the building as you didn't need a key to get to the lifts/stairs/room areas. Trying to cross the road outside is like dicing with death! Traffic is crazy but beach is opposite only a few yards away. Eastbourne- hmm bit dodgy not great! Pier is lovely though.

Plussat: Location

Miinukset: Perfect stay for one night. Room clean and pleasant staff.

Plussat: The location was great for beach, shops, pubs etc. The room was on ground floor, as requested a disability room. The room was large with all necessary facilities. Bed was large, comfy and clean. The rest of the building was ok and the breakfast very edible with a choice of full English or Continental. Reasonably priced also.

Miinukset: The biggest let down for me was the state of the supposed white voile curtains. Throughout the building they were a dark chocolate brown, they have never been taken down and laundered and to be honest spoilt it for me. From the pavement it was obvious the windows had not been cleaned and the curtains were filthy, would not attract me in if I had not already booked online.

Plussat: Was nothing to complain about.