Albany Lions Hotel

Location was good as it was right on the beachfront although the Pier was closed due to a fire in a nearby hotel. The extra cost of 1 pound to park your car in the side street per day was a bonus.

The room I stayed in needed some serious attention. Carpets and curtains old and shabby. The bed (double) was a pull out couch with one side completely hollow. The TV reception was not good at all and the shower over the bath was miserable and kept falling off the hook even though the water pressure was low. The central heating in my room was also not working. There were strange (building) noises all the time as though the place was moving. The only modern thing about this hotel was the key access to your room.

Breakfast ok

Staff and receptionist attitude very bad and does not respect our request although we are disabled and they have no respect to Deaf and Deaf blind people because disablility priorty should comes first although we did inform them of our disability when we booked! This is a massively disappointed with waiter's attitude is disgusting regarding to seating as Deaf Blind need a very good light position even they don't care as they said the table is reserved! Our two room I booked have no hot water running till late as we all are supposed to have a good shower before going out inb the evening and I did report this situation and all they just apologised nothing more! Most of wallpaper peeled off or bubbled and lots of damp marked showing and bathroom not safe alhough one of bathroom radiator bracket is loose, rusting and not heating although it bit cold and both room is absolutely stinks no sweet smell. Our double bedroom flooring is bad as it is uneven and the bed is in slope not flat! The Curtain is not fully closed. Bathroom flooring tiles cracked and not safe as well! Ceiling light is not clean and disgusting! Other room have socket slightly loose and damaged and this is dangerous especially to Deaf Blind - I might report this to Health Enviroment regard to this poor conditon of this two room which is not safe! I have taken a lots of Photographs of this two room! Who do you think living in this poor conditions although we paid for one night!